Ian Pike
Mon 13th Mar 2023
4. Would you recommend us?
Neil Jackson
Tue 28th Feb 2023
4. Would you recommend us?
I was amazed at how quickly the product arrived. It was well packaged and in perfect condition. Well done to all.
DAMIAN BOGACZYK
Thu 23rd Feb 2023
4. Would you recommend us?
Rachel
Fri 27th Jan 2023
4. Would you recommend us?
Great product, great description of product enabling us to chose the correct product for the job .
Timothy Worlock
Mon 11th Apr 2022
4. Would you recommend us?
Good & well made product.
Dan
Thu 17th Dec 2020
1.What made you choose to buy these products from SSP? – Used these before, know from previous purchases products are good quality
2.What did you think of the product?
3.What did we get right? – all of it
4.What could we improve? -nothing, all flows and live chat worked very well.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Finally, out of 5 what would you rate us? - 5
Jeff
Thu 18th Apr 2019
1.What made you choose to buy these products from SSP? You have the one product that suited my needs. I couldn’t find similar elsewhere and importantly you were in the UK.
You could now add “protects against accidental damage by dogs/clumsy humans” to your list. (I have a large breed dog that doesn’t recognise its own size, strength and ignorance to wires and young people. My BT socket is near the floor by the front door and would constantly get pulled from the socket and damaged.)
2.What did you think of the product? Excellent. Easy to fit and surprisingly sturdy. Discreet as well being transparent. No more accidents.
3.What did we get right? Quality of product. Nice that the fittings were included although in my case the screws were too long. The dome is great and no sharp edges.
Reasonable price. Quick delivery.
4.What could we improve? Your advertising was not conducive to my initial search criteria so it took me a while to find it.
I would have liked perhaps easier access holes for the wires like a breakable tab so that if the wire did need replacing it wouldn’t require dismantling but I now it wasn’t designed for this purpose but it was the only one that fitted in the tight space I have.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Didn’t need to.
Finally, out of 5 what would you rate us? 5 – extremely satisfied.
Jason T
Thu 8th Nov 2018
The product and service was very good, I’ll consider using you again
Niall J.
Thu 30th Aug 2018
1.What made you choose to buy these products from SSP? It was avaible and reasonably priced
2.What did you think of the product? did what we needed it to
3.What did we get right? The order the delivery everything
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? You Hayley
Finally, out of 5 what would you rate us? 5
Ian S.
Thu 26th Jul 2018
1.What made you choose to buy these products from SSP? Bought some previously
2.What did you think of the product? good
3.What did we get right? All
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Done online
Finally, out of 5 what would you rate us? 5
Jonathan W.
Tue 10th Jul 2018
Seen Online
This product was well advertised.
Slightly pricey.
Chris Stokes
Tue 30th Jan 2018
Product:
1.What made you choose to buy these products from SSP? Recommendation
2.What did you think of the product? Fine , no issues to report
Service:
3.What did we get right? yep
4.What could we improve? ??
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? -
Finally, out of 5 what would you rate us? 4.5
Jean Gates
Sun 28th Jan 2018
Great product , works well. Many thanks
Robert Hague
Fri 27th Oct 2017
Fast delivery, good value products thank you for your efficient service it's a big 5.
Sandra Machado
Fri 4th Aug 2017
1. What made you choose to buy these products from SSP? You had the specific item we were looking for.
2. What did you think of the service? On time.
3. What did you think of the product? We haven’t use this order but we have previously order one that we were happy hence this bigger order
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Used to cover our a/c panels.
5. Out of 5 (with 5 being great) how would you rate us? 4
Emma Paton
Fri 6th Jan 2017
1. What made you choose to buy these products from SSP? End user specifically asked for the product.
2. What did you think of the service? Good, easy to order, vat receipt provided. Slightly slow on delivery (possible 10 days but cant quite remember) but not a massive problem as I didn’t need the items urgently
3. What did you think of the product? Exactly as expected and pictured on the site. Robust.
4. Out of 5 (with 5 being great) how would you rate us?4
5 Are there any other products you would like us to offer on our website? I haven’t spent much time browsing but I will definitely use you again for future requirements.
Barrie Scott
Fri 4th Nov 2016
1. What made you choose to buy these products from SSP? – I found them on a google search
2. What did you think of the service? - excellent
3. What did you think of the product? - excellent – exactly what was required
4. Out of 5 (with 5 being great) how would you rate us? - 5
5. Overall, how do you feel we could improve as a business? - perfectly happy with service and quality
John Gamlin
Fri 14th Oct 2016
we chose this product to stop our friend (who has dementia) from altering the heat settings on her heating control panel. It took a while to fit, because a conduit ran alongside the control panel, and we had to alter the cover slightly to fit it in However, it works brilliantly, to the extent that we have given details of your website and taken a photo of the fitted cover to the housing association where my friend lives at the warden's request so that other people can one if required. Very pleased with the service and product...10 out of 10!
Jimmy Donovan
Thu 5th May 2016
The clear stop anti tamper cover I bought to go over my cooker switch so it can be locked has no hinges on it so the door has to be taken completely off then put back on again every time you use the product which is a pain! apart from this thanks for the speedy service
Ian Smith
Thu 3rd Mar 2016
1.What made you choose to buy these products from SSP? – bought product previously
2. What did you think of the service? - took a day longer this time than last time
3. What did you think of the product? – Ordered again so fit for purpose
4. We are currently re-developing our website, what improvements (if any) would you like to see?- good enough for my puposes
5. Do you think that having the option to pay through PayPal would be useful? - yes
6. Out of 5 (with 5 being great) how would you rate us? 5
Ian Smith
Fri 19th Feb 2016
We chose the product for our benefit, your company came up top on google search
You delivered on time
A good service
5 out of 5
Peter Eves
Sat 13th Feb 2016
1.What made you choose to buy these products from SSP? You had the product I wanted.
2. What did you think of the service? Great !
3. What did you think of the product? Product is excellent. Good customer service
4. We are currently re-developing our website, what improvements (if any) would you like to see? Site looks a little dated.
5. Do you think that having the option to pay through PayPal would be useful? Yes
6. Out of 5 (with 5 being great) how would you rate us? 5
John Williams
Fri 13th Nov 2015
1. Found you on website and price and specification matched my expectations
2. Service very good, no issues
3. Product is in good condition and suits the spec I required.
4. Web site clear and user friendly
5. No question (5) I will use again in the future.
Des Kindley
Thu 12th Nov 2015
1.What made you choose to buy these products from SSP? Because it was the most suitable for our needs
2. What did you think of the service? Excellent very helpful
3. What did you think of the product? Ok. Haven't fixed it yet but I'm sure it will be ok
4. Was the website easy enough to use? Some of the products were a bit small
5. Out of 5 (with 5 being great) how would you rate us? 5
Paul Hamilton
Thu 5th Nov 2015
1.What made you choose to buy these products from SSP? Your company had what we needed (searched on google)
2. What did you think of the service? Good
3. What did you think of the product? Good
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 5 – no problems arrived on time
Chris Chopping
Sun 25th Oct 2015
Overall I have been very pleased with the service I have received from you.
Mandy Green
Fri 5th Jun 2015
1.What made you choose to buy these products from SSP? - Internet Search
2. What did you think of the service? - OK
3. What did you think of the product? - Ok
4. Was the website easy enough to use? yes
5. Out of 5 (with 5 being great) how would you rate us? 4
Martin Lowe
Wed 13th May 2015
First time user with my Customer Experience being a very good one. Website was refreshingly easy to navigate with all other boxes being ticked, order confirmation, goods delivery and product satisfaction. Overall a well-deserved 5.
Evelyn Reeve
Thu 22nd Jan 2015
Service: Found the service 5 out of 5. Really good got the package within the time stated.
Product: The products are really good. My mother has dementia and lives at home. However she switches of gas central heating and moves the gas control to off. Has taken over a year to find products such as this. Would recommend you share your products with Social Services and Alzheimer's societies as none of these knew of these products. It has certainly given us peace of mind that my mum cannot switch off the heating now. We needed a locking device to go over power supply and plug socket however you did not have 1 single locking product that covered both. So we purchased a plug socket and the larger key lock. It was a tight fit and we needed to move the gas timer controls to fit both. It would have been better to get 1 cover. Something to consider with your supplier.
Website: Yes found it easy to use
Overall: 5 out of 5
Neil James
Fri 19th Dec 2014
1. What did you think of the service? Service was great, just delivery let you down. (courier)
2. What did you think of the product? Great product and good feedback from our client once installed.
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
2,633 reviews
