Mandy P

Thu 23rd Jul 2020

I am very satisfied with your support. Let me give your staff that I’ve dealt with were very responsive. It’s a 5!

Regards and stay safe.

Andrew R

Wed 22nd Jul 2020

1.What made you choose to buy these products from SSP Direct?
The product details were clear and informative enabling me to determine which products were best suited for my needs.
I do not normally shop on-line but felt 'secure' in ordering from a locally based company.
I shared with others my positive experience plus many were taken with the Track and Trace book

2.What did you think of the product?
Very pleased with the products and matched the marketing descriptions.

3.What did we get right?
The process was smooth; confirmation and shipment information was customer focussed; marketing of products was clear and images were very helpful.
For not normally shopping online I did find the process customer orientated.

4.What could we improve?
Given that this was my first order I am not sure.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
I did not deal with a particular person but believe it would be helpful to the team to share my generic thinking and experience.
Hopefully this would be an encouragement given the challenges faced by all this year!

Finally, out of 5 what would you rate us?
5 out of 5

Chris K

Wed 22nd Jul 2020

I would like to thank you for the excellent service. I ordered some Torx head screws around 4pm yesterday and they were here by 8:15 this morning!

Chris F

Mon 20th Jul 2020

1.What made you choose to buy these products from SSP Direct? Search of the web, this product best suited our need.
2.What did you think of the product? Good quality.
3.What did we get right? Everything
4.What could we improve? Nothing I can think of.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No, I ordered on-line.
Finally, out of 5 what would you rate us? 5