will oneill
Fri 12th Jan 2024
4. Would you recommend us?
Neil Bowie
Fri 10th Nov 2023
4. Would you recommend us?
Good Service, no nonsense.
Tony Rose
Mon 6th Nov 2023
4. Would you recommend us?
Great service by SSP but delivery let them down as delivered to wrong department
SSP Response:
Thanks for your kind words Tony. I'm sorry about the problem our courier had in finding your department. Next time, we will do our best to give FedEx clearer instructions.
Karen Hoyle
Wed 5th Jul 2023
4. Would you recommend us?
I wasn't sure on the website about some lettering, but I rang up and sorted out very quickly. Really helpful and quick
Nicola Bird
Thu 6th Apr 2023
4. Would you recommend us?
Jenny
Mon 19th Dec 2022
4. Would you recommend us?
N Walker
Fri 2nd Dec 2022
4. Would you recommend us?
1st class service - have placed three orders, all delivered the following day.
Claire Raddenbury
Wed 20th Jul 2022
4. Would you recommend us?
Items as described, very pleased thank you!
anthony townsend
Sat 16th Jul 2022
4. Would you recommend us?
Kate Alexander
Wed 1st Jun 2022
4. Would you recommend us?
Rachael
Thu 25th Nov 2021
Just wanted to say a massive thank you. The permits have just arrived and I'm really pleased, so thank you very much.
Gary J
Thu 13th Dec 2018
Why SSP? We have used you before and was happy with your service
Product? Product was good quality
Service? Everything we asked for was received
Improvements? Nothing I can think of needs improving
Staff? All staff we have spoken to have been very helpful.
Rating? Finally 5/5
Judith W.
Wed 4th Jul 2018
Ordered on line excellent service.
Liz M.
Wed 9th May 2018
I have now received my order - it was accepted by our builder as I wasnt here.
Product - I was advised by our Fire Risk Assessor that the hydrant signs had faded and needed to be replaced. The signs are as I expected and are fit for purpose.
Service - the service was very good - I received a phone call and an email requesting additional information and the young man I spoke to as very helpful.
I would order from you again and rate the service as 5.
Catherine H.
Wed 25th Apr 2018
I was looking for a particular sign that could be customised for a birthday present.
I telephoned SSP to enquire and order, I spoke to Hayley who was friendly and professional.
The quality of the sign is excellent and arrived safely within two days.
I would highly recommend SSP Direct.
Carol
Mon 12th Feb 2018
Product:
1.What made you choose to buy these products from SSP? Price
2.What did you think of the product? Good quality
Service:
3.What did we get right? Everything!
4.What could we improve? –
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?All on-line
Finally, out of 5 what would you rate us? 5/5
Paul Freeland
Tue 30th Jan 2018
Good product, well packaged... It hard to source security fixing in my experience.
A good feature is the sizing page to give one the size/depth of the fixings.
Adrian Mullen
Mon 8th Jan 2018
Product:
1.What made you choose to buy these products from SSP? came up in search
2.What did you think of the product? it is what it is
Service:
3.What did we get right? delivery correct
4.What could we improve? show photos of product on your site
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? no
Finally, out of 5 what would you rate us? 3
SSP REPLY: Thank you for your feedback. All of our products have images on the website, perhaps this was a technical hitch? Thank you again for your custom.
John Key
Mon 13th Nov 2017
I looked on the internet for a fire hydrant marker sign.
Your site provided detailed information on what to do. The ordering process was easy and the sign came very quickly. All round a great service, 5/5.
John Holden
Tue 29th Aug 2017
1. What made you choose to buy these products from SSP? – Access to products via web site, price and delivery arrangements.
2. What did you think of the service? – Very good.
3. What did you think of the product? – Very good.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) – To bring fire safety arrangements up to (my) standard.
5. Out of 5 (with 5 being great) how would you rate us? – 5
Paul Walton
Fri 30th Jun 2017
1. What made you choose to buy these products from SSP? This is the first time I used SSP and I was desperate for the product I bought.
2. What did you think of the service? SSP answered my query within an hour on a SUNDAY evening!!!!!
I was very impressed.
3. What did you think of the product? I used the product to protect Emergency lights from damage.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I have recently started my own Electrical Contracting business and I'm slowly picking up work.
5. Out of 5 (with 5 being great) how would you rate us? I would defiantly use SSP again and would certainly recommend you to my colleagues.
You conduct business in the best manner, by putting the customer first.
Diane Shaw
Tue 13th Jun 2017
1. What made you choose to buy these products from SSP? Internet search
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Fire Hydrant sign
5. Out of 5 (with 5 being great) how would you rate us? 5
Carmen Baker
Tue 23rd May 2017
1. What made you choose to buy these products from SSP? Google search
2. What did you think of the service? very good
3. What did you think of the product? fitted requirements
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) remedial work on hydrants
5. Out of 5 (with 5 being great) how would you rate us? 5
Gary Duffy
Mon 10th Apr 2017
Found your site online, excellent service and found what I was looking for
Steve Brown
Thu 17th Nov 2016
1. What made you choose to buy these products from SSP? Price and easy to do business with
2. What did you think of the service? First class – quick and easy to communicate with
3. What did you think of the product? Exactly as described
4. Out of 5 (with 5 being great) how would you rate us? 5
Rod Till
Fri 21st Oct 2016
The service I got from SSP was first class. No complaints whatsoever and the product is top quality.
1. What made you choose to buy these products from SSP? Searched on google as I needed to get a TV off a wall bracket and had lost the tool originally provided.
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? I have no suggestions at all.
Julian Deshmukh
Fri 7th Oct 2016
1. What made you choose to buy these products from SSP? Initial Google search, then subsequent repeat order
2. What did you think of the service? Very good, quick response to questions
3. What did you think of the product? Just what I was after
4. Out of 5 (with 5 being great) how would you rate us? 4
5. Overall, how do you feel we could improve as a business? Don’t think I have anything further to add at this time. From my initial dealings I have no complaints/areas needing to be improved.
Peter Lamacraft
Fri 3rd Jun 2016
1. What made you choose to buy these products from SSP? Google search
2. What did you think of the service? Excellent service delivered on time
3. What did you think of the product? Good product exactly as described on your web site
4. Out of 5 (with 5 being great) how would you rate us? Rate you as a (5)
5. Overall, how do you feel we could improve as a business? Nothing, you have a good website that clearly describes the products and prices, delivery was tracked and on time
Doug Hemmings
Thu 18th Feb 2016
Fast and efficient service. Thankyou.
Malcolm Gallon
Sat 31st Oct 2015
1.What made you choose to buy these products from SSP? A quick web search pretty much resulted in you being the only company that offered the products I wanted with the easy of online ordering.
2. What did you think of the service? Very impressive service. Quick delivery and excellent product.
3. What did you think of the product? Exactly what I was expecting so no problems here.
4. Was the website easy enough to use? Yes no problem, good communication as well. I hadn't realised it was going to be signed for delivery by courier, but when I asked for the delivery address to be changed to my work address this was done without any hassle.
5. Out of 5 (with 5 being great) how would you rate us? An impressive 5 (Highly recommended)
Andy Ronchetti
Tue 29th Sep 2015
1.What made you choose to buy these products from SSP? – One of my preferred suppliers
2. What did you think of the service? - Excellent
3. What did you think of the product? - Excellent
4. Was the website easy enough to use? – Very easy
5. Out of 5 (with 5 being great) how would you rate us? 5
Peter Nicholson
Sun 2nd Aug 2015
I bought the products for personal use in securing dynamo lights on some bicycles that I own, and used your company as it was one of the first to figure in my Internet searches for such items. I found the website clear and quick to use, and the service fast and secure. I've fitted the products, and so far they seem to be very suitable. Overall, 5/5.
Wayne Bessell
Fri 24th Jul 2015
Fantastic product
Great price
Easy to deal with
Super fast delivery
A pleasure to deal with
Jaroslav Kratochvil
Tue 21st Jul 2015
1. What made you choose to buy these products from SSP? Have been looking for security fixings for my Defender and SSP website looked serious and also easy to use.
2.What did you think of the service? Excellent service.
3.What did you think of the product? As described, good quality.
4.Was the website easy enough to use? Yes. Also good information on the product.
5.Out of 5 (with 5 being great) how would you rate us? Rate 5
Mike Ormond
Fri 9th Jan 2015
1. What did you think of the service?
Excellent
2. What did you think of the product?
Very good
3. Was the website easy enough to use?
Yes
4. Out of 5 (with 5 being great) how would you rate us?
5
Helen Foster
Thu 7th Mar 2013
The service was speedy and efficient and the goods were exactly what I wanted at a fair price.. Both items were exactly as described and shown on the website.. I was happy with everything including the follow up e mails which were friendly but professional... The website was very easy to navigate. I did not know the correct name of the product that I wanted and the website assisted in finding the items and the drawings of what I was ordering really helped in confirming I had chosen the right things.
2,633 reviews
