Suzan
Mon 22nd Jan 2024
4. Would you recommend us?
Kobe Medlin
Fri 17th Nov 2023
4. Would you recommend us?
Brought the knowledge of my old job into my new job who have highlighted how easy to use the products were and how they met our needs perfectly
Jules Troughton
Fri 27th Jan 2023
4. Would you recommend us?
Stacey L
Tue 6th Oct 2020
1.What made you choose to buy these products from SSP? Price
2.What did you think of the product? Boss is happy so I’m happy!
3.What did we get right? Very efficient and quick (we had put an order with another local company first as they were slightly cheaper but they had terrible response time and even worse customer service skills)
4.What could we improve? Nothing comes to mind
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I think I only dealt with Mark and he was efficient, professional and responded promptly. He made it a very easy experience.
Finally, out of 5 what would you rate us? I would give a strong 4!
Rachael D
Tue 26th Nov 2019
We are very happy with the product and the service and every member of staff that we have had dealings with has been very helpful.
We would rate you 5/5 - thanks.
Darren A
Thu 18th Apr 2019
1.What made you choose to buy these products from SSP? Internet search looking for signing in book on google.
2.What did you think of the product? Product is great, it’s our second visitor book from yourselves.
3.What did we get right? No issues
4.What could we improve? No issues
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes was a great help thanks
Finally, out of 5 what would you rate us? 5
Lenny
Wed 17th Apr 2019
1.What made you choose to buy these products from SSP? Browsing on the web and locality
2.What did you think of the product? Great
3.What did we get right? Everything
Finally, out of 5 what would you rate us? 5
Angela C
Thu 28th Mar 2019
1.What made you choose to buy these products from SSP? Recommended by our safeguarding officer
2.What did you think of the product? The product covers what we need for a safeguarding point of view with visitors and is well produced the only down side is we have so many visitors we use a lot of sheets and it becomes very costly.
3.What did we get right? Always excellent service, quick and efficient!
4.Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Mark Hughes, Business Development Manager, I have emailed on many occasions for assistance and he has been wonderful, quick responses and gets the information I need and the goods ordered with very little fuss – great service!
Finally, out of 5 what would you rate us? 5
Lesley J
Fri 15th Feb 2019
The customer service I received when ordering are signing in sheets was really good, it was a fast delivery after the order had gone through. Mark Hughes and Mike was the contacts I dealt with and they responded really quickly to any queries and placed the order efficiently.
Alan R
Thu 25th Oct 2018
Product:
1.What made you choose to buy these products from SSP? I've purchased similar and same items from you previously.
2.What did you think of the product? Good quality
Service:
3.What did we get right? Everything from initial order taking to final delivery.
4.What could we improve? From my point of view I don'y require any changes to the service you provide.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I tend to forget the names of the people who answer the phone and take the orders, but for your Team Meetings I have always met good customer service from your colleagues and they are always helpful to me.
Greg S
Wed 3rd Oct 2018
Product:
1.What made you choose to buy these products from SSP? We have used you before
2.What did you think of the product? Very good
Service:
3.What did we get right? No… the order was correct but the pickers only sent one visitor book instead of three. Also the new visitor badges were in two packs, 00001 – 2000 in both. We needed a continuous number form 0001 – 4000. Gwyn is sorting this for us.
4.What could we improve? Apart from above nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn has been very helpful and assisted me in getting the right products ordered. All problems handled well.
Antonia B.
Wed 9th May 2018
1.What made you choose to buy these products from SSP – we always buy our thermostat covers from you
2.What did you think of the product – good product or we would not keep coming back to you
3.What did we get right – always get it right
4.What could we improve – pass, just a pleasure doing business with you
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting – everyone we have dealt with has been very prompt and professional
Judith Kirk
Fri 20th Jan 2017
1. What made you choose to buy these products from SSP?
Search on Google for simple to use passes, your product fitted our current needs
2. What did you think of the service?
Apart from the initial hiccup with the loss of our order, the service from that point was very good with swift turnaround of sample templates and changes requested.
3. What did you think of the product?
The product has greatly simplified and speeded up our signing process, however on hindsight it would have been helpful to request ‘date in’ and ‘date out’ columns on the pass book as we often have contractors on site for extended period during school holiday. This means that having to issue new passes daily we will go through supplies of passes quicker that previously.
We have also discovered that the holes punched in the sheets including the backing sheet do not line up with normal ringer binders so we need to re-punch to file the backing sheets for record keeping requirements as the folder is not deep enough to store more than a small amount of used backing record sheets
4. Out of 5 (with 5 being great) how would you rate us?
4.5
Lisa Edmonds
Wed 16th Nov 2016
The service has been fine from SSP, quick turnaround of the product and timely.
4/5 overall :0)
Graham Millard
Thu 27th Oct 2016
1. What made you choose to buy these products from SSP?
Combination of Google search and seeing the product used at a different school.
2. What did you think of the service?
Very good. I liked the fact that people responded to my emails and phone calls even when someone was out of the office. The proofs arrived promptly which speeded up the whole process.
3. What did you think of the product?
Good quality product, neatly packaged and swiftly delivered. I’ll be interested in how our Office staff find getting visitors to use it after half term.
4. Out of 5 (with 5 being great) how would you rate us?
So far, 5/5 with the website 3/5.
5. Overall, how do you feel we could improve as a business?
The website is too cluttered and busy. There are so many products advertised and so many options within each product range. I think that from a first time visitor’s perspective it can be a little overwhelming. A neater website with far fewer menus and sub-menus and fewer thumbnail images could be better. In terms of the visitors’ book, it was quite difficult to actually see (online) how it would operate as the images of it were displayed separately. A short video of someone signing in, tearing off, folding and placing in the pass holder may be clearer.
Emma Swaine
Fri 3rd Jul 2015
1.What made you choose to buy these products from SSP? Company had used you before
2. What did you think of the service? Good – Alistair was very helpful
3. What did you think of the product? Good
4. Was the website easy enough to use? Didn’t really use it – phoned in
5. Out of 5 (with 5 being great) how would you rate us? 4
Lowry Mill
Thu 19th Mar 2015
1. What did you think of the service? GOOD
2. What did you think of the product? GOOD
3. Was the website easy enough to use? YES
4. Out of 5 (with 5 being great) how would you rate us? 4, couldn’t give you a 5 as some of our order was missing when we received it.
David Smith
Mon 13th May 2013
Just a quick bit of feedback:
Good, quick service
Well made product as expected
Great Price/ multibuy offer
Will use again in the future as and when required.
2,633 reviews
