Rob Mungham
Wed 26th Jul 2023
4. Would you recommend us?
Helpful customer service from start to finish, providing a bespoke product to our specific requirements
Henry
Fri 10th Dec 2021
4. Would you recommend us?
Great service quick response
Jock Wallace
Thu 9th Dec 2021
4. Would you recommend us?
ALISON B
Thu 17th Dec 2020
GDPR VISITOR BOOKS
1.What made you choose to buy these products from SSP? COVID TRACING
2.What did you think of the product? EXCELLENT
3.What did we get right? GOOD PRODUCT, PROMPT DELIVERY
4.What could we improve? ALL GREAT
Sharon
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP? I googgled, liked the website friendliness and clarity
2.What did you think of the product? Great fine for us
3.What did we get right? You invoiced at our request , brilliant
Finally, out of 5 what would you rate us? 5
Anon
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP?
Initially I was looking on search engine for a thermostat cover, but then noticed that you make signs, and have been looking for signs for a while, but mostly they were expensive and not customised.
2.What did you think of the product? The thermostat covers are perhaps fairly expensive for what they are. The signs are excellent, and perfectly sized for our needs.
3.What did we get right? Your website is excellent, easy to find what you want, and worked well even on our slow connection. 'Make your own sign' excellent. Phone calls were answered promptly, and the person answering understood what I wanted and knew your products.
4.What could we improve? Can't think of anything.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes, the gentleman who dealt with our order/questions by phone and email, Mike McNee.
Finally, out of 5 what would you rate us? 5
Gillian C
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP? Found your company via search engine and they met the GDPR and Covid requirements
2.What did you think of the product? It was exactly as advertised, feels good quality and the print is clear
3.What did we get right? Easy to order. Received confirmation, delivery details and invoice promptly. Delivery arrived within a couple of days.
4.What could we improve? I cant think of anything that could be improved upon.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No, sorry.
Finally, out of 5 what would you rate us? 5
A Tuck
Sat 12th Sep 2020
1.What made you choose to buy these products from SSP? - recommendation from my client at University of S Wales
2.What did you think of the product? - spot on
3.What did we get right? - a good, well thought out product
4.What could we improve? - happy so far!!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - whoever I spoke with on my first contact
Finally, out of 5 what would you rate us? - 5
Bronte K
Tue 26th Nov 2019
1.What made you choose to buy these products from SSP? Best price we could find
2.What did you think of the product? We haven’t received them yet but they are due to be delivered today
3.What did we get right? Customer service was very fast
4.What could we improve? Delivering Goods ( the time it takes )
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton and Mark hughes
Andy T
Tue 3rd Sep 2019
1.What made you choose to buy these products from SSP? recommendation
2.What did you think of the product? good
3.What did we get right? service
4.What could we improve? No issues
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? no
Finally, out of 5 what would you rate us? 5
david F
Fri 10th May 2019
1.What made you choose to buy these products from SSP? You had the item we required
2.What did you think of the product? As expected , but not quite sturdy as i thought.
3.What did we get right? The order was delivered promptly
4.What could we improve? Not being cynical but this questionnaire in its present format is a bit naff, don’t you think?
Finally, out of 5 what would you rate us? 4-5
Colin
Wed 3rd Apr 2019
Surfed net and your products suited me admirably
Very satisfied with product
Delivery prompt and staff assistance from you good
Will use you again
Brandhi H
Tue 26th Mar 2019
1.What made you choose to buy these products from SSP? I did a google search for images and our team liked the poster that was available from SSP. We appreciate that you were will to ship to USA.
2.What did you think of the product? Nice quality.
3.What did we get right? Great customer service and extremely fast shipping!
4.What could we improve? No improvements needed.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes
Finally, out of 5 what would you rate us? 5
Dan M.
Tue 21st Aug 2018
Very happy with your service
I found you on the web
I was very pleased to be able to interact with a real person to finalise design
I would happily use you again/recommend your services
Mrs. K Rhead
Tue 30th Jan 2018
We have been buying to one sign in refills from you since we started using the system some months ago. SSP have proved to be very competitive price wise, the web site is easy to use and deliveries, etc are prompt.
I don't recall the gentleman's name but when I ordered the wrong refills some weeks ago he arranged for them to be collected and replaced with the correct ones at no additional charge. That sort of customer service ensures I will continue to use SSP as long as your prices stay competitive.
Paula Armenis
Fri 20th Oct 2017
1. What made you choose to buy these products from SSP? Right product, right price
2. What did you think of the service? Excellent – very prompt and excellent customer service
3. What did you think of the product? Excellent
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We run a respite service for adults with a learning difficulty and wanted to signpost the facilities
5. Out of 5 (with 5 being great) how would you rate us? 5
Lisa Fincher
Fri 29th Sep 2017
1. What made you choose to buy these products from SSP? You had what we wanted at a competitive price.
2. What did you think of the service? It’s always been great. I usually order by phone because it’s fastand the package arrives within a day or two.
3. What did you think of the product? It suits our needs.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We ordered the School Visitors One-Write System initially but this was a reorder of the refill pages.
5. Out of 5 (with 5 being great) how would you rate us? 5!
Barry Ackrell
Wed 28th Jun 2017
I give you a 5 on all aspects
Lydia Mcclure
Mon 19th Jun 2017
1. What made you choose to buy these products from SSP?
I was recommended your firm by George Seager Berry, who bought signs from you and I found them very effective.
We live on a main road and are having difficulties getting in and out of our drive. Once I get somebody to fix the signs I think they will be a great help.
2. What did you think of the service?
Your service was efficient and signs came very quickly.
3. What did you think of the product?
The product looks excellent - clear and eye catching.
4. Out of 5 (with 5 beinggreat)how would you rate us?
We would rate you 5!
Pat Collings
Fri 21st Apr 2017
I have been very happy with the service I have received from SSP.
The product is exactly what we required, it arrived on time and is of good quality.
Ian Morton
Julie Gray
Sat 21st Jan 2017
Thank you for the excellent service provided by SSP. We would certainly use your company again.
Mark Bingham
Fri 17th Jun 2016
1. What made you choose to buy these products from SSP? I looked on Google to find the warning sign I needed and yours was the best deal.
2. What did you think of the service? The service was great with no issues at all.
3. What did you think of the product? I'm very pleased with the product
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? A cheaper P&P that can take longer to deliver if you are not in a rush for an item.
Thanks for the great service
Norman
Wed 3rd Feb 2016
1.What made you choose to buy these products from SSP? Local To Me/Quick Delivery
2. What did you think of the service? Very Good
3. What did you think of the product? Perfect / Outside Cabinet surounding TV in Beer Garden secured by Kinmar bolts
4. We are currently re-developing our website, what improvements (if any) would you like to see? N/A
5. Do you think that having the option to pay through PayPal would be useful? Yes
6. Out of 5 (with 5 being great) how would you rate us? 4
Eddie Gordon
Fri 29th May 2015
1.What made you choose to buy these products from SSP? Very competitive price
2. What did you think of the service? Very good
3. What did you think of the product? Excellent
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 5
Mark Haywood
Fri 23rd Jan 2015
1. What did you think of the service? ok
2. What did you think of the product? good
3. Was the website easy enough to use? yes
4. Out of 5 (with 5 being great) how would you rate us? 4
Lyn Cowling
Fri 12th Dec 2014
1. What did you think of the service? - Very Good
2. What did you think of the product? - Good
3. Was the website easy enough to use? - I did not use the web site I rang with my order very helpful and prompt delivery.
4. Out of 5 (with 5 being great) how would you rate us? - 5