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Excellent

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Recent reviews

JL West Midlands

Fri 23rd Jul 2021

Excellent service

Rob Scott

Wed 21st Jul 2021

Helen Avenell

Wed 21st Jul 2021

The customer service over the telephone was fantastic - really helpful both initially on advice about the product I was looking for, and latterly when I was chasing the order. However, delivery was appalling. Despite being on the Scottish mainland I had to pay the ridiculous 'Highlands & Islands' surcharge which meant my package (measuring approx. A5 envelope size) cost me £35 in delivery charges. Added to that, I ordered on Thursday afternoon and the package arrived the following Tuesday (not exactly next day delivery). I have dealt with other companies who do not add this restrictive & unfair charge to their delivery for anyone who happens to live within what is a huge postcode area, covering not only 'remote' islands but also a significant part of the Scottish mainland, and suggest that you look at other courier options. We may be a small percentage of your customers but this charge is really unacceptable. For this reason I could not recommend your company and if I had not required this product in such a hurry, I would have gone elsewhere to order.

SSP Response: 

Good morning Helen

I have looked at your order and feedback below. I am really pleased to see you were happy with the customer service and product, as we take customer satisfaction very seriously. I can see you were only charged £16.65 for delivery which we informed you at time of order. I can appreciate your frustration at the charges, but unfortunately this is the charge DPD charge us. We do not make any profit on delivery whatsoever, we just pass on our charge. As DPD class this as a Highlands delivery, it is a two day service, which is beyond our control unfortunately. The goods left us the same day we received your order. We do review our courier service regularly to make sure it is the most cost effective, but we do have to balance this with reliability, as I am sure you can appreciate. 

Thank you for your order and for taking the time to complete our survey, which is so important to make sure we are always striving for the very best service.

Have a lovely week.

Amanda Craven

Wed 21st Jul 2021

See all reviews

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Create Your Own GDPR Compliant Book / Record Concealed Names

SSP No: 15530

RRP £55.00 (£66.00 inc vat)

NOW FROM £39.50 (£47.40 inc vat)

Number of GDPR Visitor Books

Personalise Here

Add Your Logo:

2MB Upload Limit. Only JPG, PNG or PDF allowed

Further Instructions (font, colour, etc):

Under 2018's GDPR (General Data Protection Regulations), visitor books should not show the current visitor the names of those that have previously visited. This is the single reason why all SSP's duplicating pass systems come with a discreet sheet to stop anyone viewing your visitor lists.

This only works if you are wanting your visitors to tear out and wear a visitor pass around your building. However if you just want them to sign in, standard signing-in books are no longer acceptable under this more stringent legislation.

The Solution
To get around the issue raised above, we have developed this fully compliant signing in book. As you can see, the signing-in panel has the name fields blacked out. When visiting the premises, the next visitor writes on the clearly marked next line down.
Should you - the building's owner or manager - wish to see a full list of who has signed in, you just need to separate the top blacked-out sheet from the duplicated under-sheet. As you can see in the pictures, the NCR under-sheet will give you a list of who has signed in and out that day. This is particularly useful if the building is evacuated and you need to make sure everyone is safe.

How do you personalise this book?
We try to make this as easy as possible. Just follow these three steps:

  • Firstly attach your logo using the button above. This will appear on every page.
  • If you want to add fields (like car registration) to each sign in panel, advise us using the Instructions box at the top of this page.
  • We can print your front cover in whatever style you want. You can either advise us in the same Instructions box below (eg “blue, Arial font, showing our logo and address at the top of the page”) or you can email a front cover to us at sales@sspdirect.co.uk. 

It’s a simple as that! We will then produce draft copies as a PDF and email it back to you for you to either approve or advise on amends as you see fit.

Size: A4 (210x297mm)

Number of sign-in panels: 500 across 50 pages

For more information, watch this video on our GDPR Visitor Book range.

Delivery info: Approximately 2 weeks form the point of ordering

Why buy from SSP Direct?
Established in 1999, our team has over 50 years of security and safety experience between us. This experience really counts when it comes to sourcing / manufacturing our quality product range - with the savings we make being directly passed on to you at some of the UK's lowest online prices.

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