a bonar & co ltd
Thu 23rd May 2024
4. Would you recommend us?
ANDREW SNART
Sat 4th May 2024
4. Would you recommend us?
A real person on the phone, who was helpful and personable.
Helen Bannister
Wed 3rd Jan 2024
4. Would you recommend us?
There was a problem with the delivery , but after a call to customer service, it was resolved quickly and with no issues
Mr Barry P Bamber
Fri 1st Dec 2023
4. Would you recommend us?
Louise Cooper
Wed 21st Jun 2023
4. Would you recommend us?
Great selection of items, easy to navigate website, quick delivery that was above expectations, and great update communications via e-mail. A very professional approach and service.
Andrew Wilkins
Mon 18th Jul 2022
4. Would you recommend us?
Very knowledgeable and helpful
Network Cable & Pipe Supports Ltd Julia Coley
Thu 5th May 2022
4. Would you recommend us?
Owen Mcgoldrick
Thu 7th Apr 2022
4. Would you recommend us?
Jenny
Mon 21st Mar 2022
4. Would you recommend us?
I very much appreciated the advice I got over the phone, before I made my order. I was buying a school sign and needed some information to help me choose the best and safest one.
graham hancock
Mon 14th Mar 2022
4. Would you recommend us?
we ordered some sturdy boxes from you then we needed some combination locks we didn't realise it needed 2 lock nuts to make the lock work properly maybe state that in the info sheet
Graham Hancock
Fri 4th Mar 2022
4. Would you recommend us?
I bought some combination locks for some boxes and they were very good quality
Leigh Pullen
Tue 1st Mar 2022
4. Would you recommend us?
I did not have any dealings with customer service as I ordered via your website
Paul Barwick
Wed 9th Feb 2022
4. Would you recommend us?
Prompt service with a good product delivered
Julia Coley
Fri 21st Jan 2022
4. Would you recommend us?
Alan
Tue 14th Sep 2021
4. Would you recommend us?
Great service, thank you
Julia Coley
Thu 9th Sep 2021
4. Would you recommend us?
Were extremely helpful when I was not quite sure what the Height would be in Feet and Inches on a sign we purchased, as I am so used to Metres.
Paul Wright
Thu 9th Sep 2021
4. Would you recommend us?
Quick and simple order process, good quality product, delivered on time.
Alisha B
Mon 2nd Nov 2020
1.What made you choose to buy these products from SSP?
Found your website whilst looking for staff sign in books, and was impressed that they were GDPR approved and also ordered visitor books at the same time.
2.What did you think of the product?
Good quality product.
3.What did we get right?
Website was easy to navigate and to order form.
4.What could we improve?
Updates on deliveries would be good.
Finally, out of 5 what would you rate us? - 5
A. L Noble
Mon 14th Sep 2020
1.What made you choose to buy these products from SSP? – we have purchased them previously, and found them they met our requirements
2.What did you think of the product? – they meet the current GDPR requirement
3.What did we get right? – Good speedy service
4.What could we improve? – The overall service we received was good, The only comment is I had to request an invoice as I did not receive on automatically.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? My order was on Line, however Peter Ashton responded quickly to my invoice enquiry and resolved the issue immediately
Finally, out of 5 what would you rate us? 4.5
Marcella F
Thu 11th Jun 2020
1.What made you choose to buy these products from SSP Direct? Availability and fast delivery
2.What did you think of the product? I haven’t used it yet, it was recommended by my decorator
3.What did we get right? Delivered next day as promised, great packaging
4.What could we improve? No improvements to suggest, perfect service
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? N/A
Finally, out of 5 what would you rate us? 5 out of 5
Christine B
Fri 15th Feb 2019
1.What made you choose to buy these products from SSP? I was asked to purchase a post for the Parish Council and found you online
2.What did you think of the product? Very good
3.What did we get right? Very good
4.What could we improve? Don’t think you could!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did not deal direct with an individual
Finally, out of 5 what would you rate us? 5
Alastair M
Mon 29th Oct 2018
Product:
1.Have used in the past. Good price and great service
2.What did you think of the product? Good quality
Service:
3.What did we get right? The order
4.What could we improve? nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The whole team
Finally, out of 5 what would you rate us? 5
Charles B.
Thu 30th Aug 2018
Thank you for the delivery and the all the signs are perfect we will be using you again in the near future 5 out of 5
Dave Beveridge
Wed 7th Mar 2018
10 out of 10 for service. Very impressed.
Brian
Mon 22nd Jan 2018
Product:
1.What made you choose to buy these products from SSP? wide choice of sizes
2.What did you think of the product? fit for purpose
Service:
3.What did we get right? fast service
4.What could we improve? n/a
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? n/a
David Coldicutt
Tue 28th Nov 2017
I can’t find anything to criticise about SSP or the product. It works very well. Delivery and communications were first class, and I would very happily use you again. Five out of 5.
Martin Cornes
Mon 4th Sep 2017
1. What made you choose to buy these products from SSP? Internet search – ease of use for your website
2. What did you think of the service? Good
3. What did you think of the product? Suitable for purpose
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Mounting solar panels for off grid power system
5. Out of 5 (with 5 being great) how would you rate us? 5
John O'Brien
Fri 12th May 2017
1. What made you choose to buy these products from SSP? – Website was easier to find what I needed
2. What did you think of the service? Very good as you rang me to inform me of changes in COSHH signage
3. What did you think of the product? Good quality and packed sensibly
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Had a recent Health and Safety audit. New signage required for compliance
5. Out of 5 (with 5 being great) how would you rate us? 5
Lorraine Smith
Fri 3rd Mar 2017
1. What made you choose to buy these products from SSP? I couldn’t find what I wanted with anyone else
2. What did you think of the service? Simple, prompt
3. What did you think of the product? Exactly what I expected
4. Out of 5 (with 5 being great) how would you rate us? 5
Sarah Haseldine
Fri 11th Nov 2016
1. What made you choose to buy these products from SSP? – good quality & value compared to some other makes
2. What did you think of the service? Very prompt
3. What did you think of the product? As expected
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? Fine as it is, keep it up
John Woods
Fri 21st Oct 2016
No complaints. Good service.
Sarah Blackmore
Thu 13th Oct 2016
1. What made you choose to buy these products from SSP? They were the most competitive priced
2. What did you think of the service? The member of staff I dealt with was very helpful and patient
3. What did you think of the product? The product was what I was looking for and does the job well
4. Out of 5 (with 5 being great) how would you rate us? From the website and the helpful member of staff I would rate you a 5
5. Overall, how do you feel we could improve as a business? I don’t think you could from what I experienced
Alan Williams
Fri 20th May 2016
1.What made you choose to buy these products from SSP? Found SSP via Google.
2. What did you think of the service? Very good.
3. What did you think of the product? Good.
4. We are currently re-developing our website, what improvements (if any) would you like to see? Clearer details on dimensions, shape and material.
5. Do you think that having the option to pay through PayPal would be useful? Yes.
6. Out of 5 (with 5 being great) how would you rate us? 4
Sarah Haseldine
Fri 5th Feb 2016
1.What made you choose to buy these products from SSP? – past experience
2. What did you think of the service? Good
3. What did you think of the product? Good quality & price
4. We are currently re-developing our website, what improvements (if any) would you like to see? Fine the way it is.
5. Do you think that having the option to pay through PayPal would be useful? No
6. Out of 5 (with 5 being great) how would you rate us? 5
Dave Wood
Sat 7th Nov 2015
Great service, arrived on time, fitted and works fine. Thanks.
william rumley
Fri 25th Sep 2015
very satisfied it does what it said on the tin
Sarah Haseldine
Thu 13th Aug 2015
1.What made you choose to buy these products from SSP? Repeat order
2. What did you think of the service? Very efficient
3. What did you think of the product? Good quality
4. Was the website easy enough to use? Yes (once I’d sorted out my password)
5. Out of 5 (with 5 being great) how would you rate us? 5
Mark Jordan
Fri 24th Jul 2015
Very pleased
Roddy Young
Fri 6th Mar 2015
I was very pleased with everything regarding my order, particularly the prompt delivery. Keep up the good work.
Johnny Warren
Fri 6th Mar 2015
1. What did you think of the service? I thought this was excellent
2. What did you think of the product? The product was as described and just the job
3. Was the website easy enough to use? The Website was easy to use but for some reason would not process my payment details so had to phone the next day.
4. Out of 5 (with 5 being great) how would you rate us? I would rate you 5/5. The website was very informative with video and excellent diagrams of the product.
Calum Samuel Cruickshank
Fri 6th Mar 2015
The service was quick and the customer support when I had to change the delivery date was fast and extremely helpful.
The website was very straight forward so I found what I needed very quickly. The product hasn’t been in use long enough to comment on it but over all we are very happy, thanks very much.
Chris Starkie
Mon 2nd Mar 2015
I was chuffed to bits, i've been after one of these bolts for a long time so to find 10 for a reasonable price was great. Very fast delivery.
Nick Greenwood
Tue 10th Feb 2015
Service 5
Product 5
Website 4
Overall 5
“I’ll be back”!
Sarah Haseldine
Fri 6th Feb 2015
1. What did you think of the service? Very prompt
2. What did you think of the product? Good quality
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Sarah Haseldine
Wed 11th Jun 2014
Good quality product & delivery
5/5 service
David Vandome
Fri 4th Oct 2013
Googled ‘Passing Place’ road sign = brought up your page. Website seems to be fine, no problem finding the brackets (etc)
David Smith
Mon 13th May 2013
Just a quick bit of feedback:
Good, quick service
Well made product as expected
Great Price/ multibuy offer
Will use again in the future as and when required.