Elaine B

Wed 1st Jul 2020

1.What made you choose to buy these products from SSP Direct? Really easy to use interface on the website, so that I could visually see my product.
2.What did you think of the product? Excellent quality, really sturdy and well made
3.What did we get right? Quick delivery, super fast. Good pricing but high quality product.
4.What could we improve? My only improvement would be to show the sliders vs screw holes on the signs pre buy, to make it clearer which to pick.
Finally, out of 5 what would you rate us? Signs are excellent thank you, really pleased with them. Definitely a 5 from us!

Alex B

Fri 26th Jun 2020

1) What made you choose to buy these products from SSP Direct? I was looking for a large and sturdy plug cover for a plug near the floor that kept getting hit, and ended up finding your site through Google Images.
2) What did you think of the product? The product is very well made, It's sturdy and protects the socket very well. It drills directly into the wall and not just clips onto the socket like other products, which is much more secure. The edges are rounded and the whole front panel is curved so anyone who does catch it will not be injured. The internal depth is almost 11cm, so this is perfect for those with plug timers or other similar devices. Since I wanted to remove the plug without taking the whole cover off the wall I simply removed one of the fins from the backplate (As you can see in the attached image), however this is not the intended use for the product so I have absolutely no complaints.
3) What did we get right? Ordering process was quick and simple and delivery was impeccable. I ordered the product in the afternoon and it arrived the morning of the next day. That's faster than most other companies!
4) What could we improve? While installing the cover is pretty self explanatory for the most part, I would have said maybe include some simple instructions, however now I see that there is actually some on the website by clicking 'More info' and even a video. Very nice!
5) Is there anybody that you have dealt with that deserves a special mention in our team meeting? As I ordered online through the website I didn't actually have to deal with anyone.
I would rate both the product and the service 5 / 5. I would definitely recommend SSP and should the need arise for similar products SSP Direct will be the first place I go to.

Kate N

Thu 11th Jun 2020

1. What made you choose to buy these products from SSP Direct? Good range. Clear and easy to use website.

2. What did you think of the product? Excellent

3. What did we get right? Great, friendly service when I called to finalise the order.

4. What could we improve? Card payment didn't work online. Not sure why.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The chap who handled my order by phone was great. I don't know his name. Sorry.

Marcella F

Thu 11th Jun 2020

1.What made you choose to buy these products from SSP Direct?  Availability and fast delivery

2.What did you think of the product? I haven’t used it yet, it was recommended by my decorator

3.What did we get right? Delivered next day as promised, great packaging

4.What could we improve? No improvements to suggest, perfect service

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? N/A

Finally, out of 5 what would you rate us? 5 out of 5