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Excellent

1,606
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Recent reviews

Karen Rhead

Mon 13th Nov 2017

Hi

We have recently started using the 'one sign-in' system and initially selected SSP due to price.

I ordered some refills shortly afterwards but ordered the wrong ones.

Gwyn Ewens was very helpful at sorting this out - sending out the correct ones straightaway and organising the collection of the incorrect ones (the latter at no cost to ourselves).

His intervention has ensured I will come back to SSP in the future.

Simon Saunders

Mon 13th Nov 2017

The signs were ordered from SSP as they offered a service to give customisation, supplying proofs of artwork as well as changes, at a very reasonable price.  Communications and delivery were efficient and fast, so I’d be happy recommend.

John Key

Mon 13th Nov 2017

I looked on the internet for a fire hydrant marker sign.

Your site provided detailed information on what to do. The ordering process was easy and the sign came very quickly. All round a great service, 5/5.

Kathleen Alcorn

Tue 7th Nov 2017

Product:
1.What made you choose to buy these products from SSP? Your site was easy to find for the safety cover my client needed.
2.What did you think of the product? The safety cover was just as it was described and appeared on your site. Fire Home Safety officers approved this product prior to me ordering it on behalf of my client.
 
Service:
3.What did we get right?  Delivery name and address had to be different from payment name and address but this was not a problem. Delivery was quick.
4.What could we improve? Slight misspelling of clients name but this did not effect delivery or necessary paperwork.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I'm sorry I don't have a note of the gentleman's name who took the order but I can only thank him for the efficient and helpful way he was able to deal with my questions, order and payment.
 
Finally, out of 5 what would you rate us? I rate the service I received 5

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