Julie A W

Tue 18th Feb 2020

Julie A W 19 February 2020
1.What made you choose to buy these products from SSP? Recommendation from askham Bryan PC who had purchased signs previously
2.What did you think of the product? Very good
3.What did we get right? Very helpful via phone and email and prompt delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Whole team very good
Finally, out of 5 what would you rate us? 5

Gavin M

Mon 17th Feb 2020

1.What made you choose to buy these products from SSP? SSP are our trusted supplier, always willing to go the extra mile.
2.What did you think of the product? The products are always of superior quality , these where a bespoke design to address an unusual issue we had.
3.What did we get right? From design to delivery time, everything was excellent
4.What could we improve? I can’t think of anything.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn Ewens
Finally, out of 5 what would you rate us? 5 I would put 6 if it was an option

Kim

Thu 13th Feb 2020

1.I chose to buy from SSP as, when sourcing the Visitor Book, your site was one of the main ones to come up. I also liked the choice of different sizes, prices, orientation (eg portrait or landscape) etc of what you could provide.
2.Having received the book and backboard I ordered, I am very pleased with the quality and professional look of these products. Unfortunately, as this is something new being introduced to our Reception, I have not had the go-ahead from management to start using these yet.
3.The ordering process was simple, clear and straight-forward and the order arrived exactly when expected and was securely packaged.
4.I cannot see any areas necessary for improvement in your service and would be very happy to use you again.
5.I did not deal with a particular individual, it was all done online.
Rating: 5/5

David H

Thu 13th Feb 2020

1.We have plenty of Tamtorque clamps but needed some more power bits, I did a Google search, browsed through a few results, one wouldn’t sell bits without selling the clamps, but we have plenty already, so I continued the search and you had a good price and very good customer reviews.
2.The product is as expected, exactly what we needed.
3. Price is good, no hassle, easy to order, reviews clear to see.
Service
4. I didn’t get a confirmation email after ordering, which I kept meaning to double check but never got round to. I was about to check when I received the email saying the order was out for delivery, but it was about a week later. So maybe an automated email at the ordering stage – I did check my junk folder but still didn’t see one.