Mark A

Tue 12th Mar 2019

1.What made you choose to buy these products from SSP? Ideal for the job
2.What did you think of the product? Quality product, but expensive
3.What did we get right? Good Service
4.What could we improve? Price 😊
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sales team
Finally, out of 5 what would you rate us? 4.5

David K

Tue 12th Mar 2019

In short, your telephone sales people were efficient and polite.
The goods arrived quickly here in Ireland and the product is as per the web advert.
I’ll give you a 5 …. No issues to report.

Mark F

Tue 12th Mar 2019

1.What made you choose to buy these products from SSP? Design choice and compact size, despite higher price.
2.What did you think of the product? OK. Two aluminium corners were roughly finished, not complete radius. Some of adhesive face material along edges not stuck down. Packaging for shipping was not sufficiently protective.
3.What did we get right? Prompt fabrication and shipping.
4.What could we improve? No confirmation email of Order, or email of Shipping.
Finally, out of 5 what would you rate us? 4

David

Tue 12th Mar 2019

Thank you for your email. I chose the no entry sign to stop traffic coming down our drive accidentally. I was pleased with the product and the speed in which it arrived. Unfortunately the sign post clips that came with the sign were too short. I contacted somebody who replied straight away about an exchange of the clips. I have in fact sourced additional clips.
Overall, I was very pleased with your service. Perhaps some guidance on which clips fit various “typical” posts would have been useful to get a better idea of which ones to purchase.
I would give 4/5.