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Customer Reviews
1,802






Jim M.

Wed 1st Aug 2018

1.What made you choose to buy these products from SSP? Good value

2.What did you think of the product? Good quality (although one was damaged on arrival)

3.What did we get right? Damaged sign replaced with no fuss

4.What could we improve? -

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? -

Finally, out of 5 what would you rate us? 4.72 out of 5

Anne L.

Tue 31st Jul 2018

1.What made you choose to buy these products from SSP? It was exactly what we needed and at a good price.

2.What did you think of the product? Very pleased.

3.What did we get right? Easy online ordering and fast delivery.

4.What could we improve? Nothing I can think of.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Ordered online so no direct contact.

Finally, out of 5 what would you rate us? 5

Mark M.

Mon 30th Jul 2018

Found the products following a short search and happy that the products were exactly as described. The order process was easy, and it was good to receive not only the order confirmation and invoice copy but also follow up email with delivery details.

All in all it was an easy process and wouldn’t hesitate in ordering from SSP Direct in the future.

Ian S.

Thu 26th Jul 2018

1.What made you choose to buy these products from SSP? Bought some previously

2.What did you think of the product? good

3.What did we get right? All

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Done online

Finally, out of 5 what would you rate us? 5

Chris T.

Tue 24th Jul 2018

yep everything was ok

Maintenance

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? price

2.What did you think of the product? good

3.What did we get right? yes

4.What could we improve? no

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - 

Finally, out of 5 what would you rate us? 5+

Kristine T.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? They were what we needed within the price range and time scale

2.What did you think of the product? Good product when it was returned as the right product

3.What did we get right? - 

4.What could we improve? The ordering on the website is confusing and difficult

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike Mcnee – good and prompt customer service with a polite respectful attitude

Finally, out of 5 what would you rate us? 4

Bob I.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? I needed security screws for a yacht project.

2.What did you think of the product? Very good.

3.What did we get right? Quick delivery and the correct products.

4.What could we improve? Not much

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn't deal with anyone direct as the transaction was completed on the internet.

Greg N.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? Product availability

2.What did you think of the product? Suited the needs!

3.What did we get right? Turn around was great, also the fact that the call was answered and dealt with swiftly was good

4.What could we improve? N/A

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All of you

Finally, out of 5 what would you rate us? 5

Heidi B.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? – Products seemed to suit our requirements to meet new GDPR regulations

2.What did you think of the product? – Very good and fit for purpose

3.What did we get right? – product as described. Fast delivery. Well packaged. Easy online ordering.

4.What could we improve? - Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Online only

Finally, out of 5 what would you rate us? - 5

Joanne

Tue 24th Jul 2018

Excellent service. Very speedy delivery. On both occasion arrived the next day.  5 stars.

Ian S.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? We have bought this item previously for housing defibrillators

2.What did you think of the product? Product is excellent. Hence the additional purchases.

3.What did we get right? Product arrived sooner than anticipated – so that’s a bonus

4.What could we improve? Keep doing what you do right.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Used your website for purchase, so my thanks to them for an easy method of purchase.

Finally, out of 5 what would you rate us? The fact that this is the fourth cabinet I’ve purchase gives you 5/5.

Ian D.

Tue 24th Jul 2018

Thought it was a smart sign and looks very nice in position. Just what I wanted! Delivery was quicker than expected. In terms of improvement it would have been handy if you had supplied 2 black plastic screw caps to hide the fixings. Had to go out and buy a pack.

Gemma H.

Fri 13th Jul 2018

1.What made you choose to buy these products from SSP? I needed a personalised warning sign for my upcoming wedding and found your company through Google. It seems you cater for a niche market as I could't find others that offer this service!

2.What did you think of the product? Great! Professionally made - it will look perfect and will hopefully raise a few laughs.

3.What did we get right? Timing. The product arrived much faster than anticipated.

4.What could we improve? Nothing. Everything was handled professionally.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes: Mike McNee. When I thought about ordering a warning sign that was modified to say "Cat Confusion in progress" I was worried that the seller would think I was odd or refused to make it. Mike knew immediately that it was from the Monty Python sketch and instantly got it. He eased my worries.

Overall the service and product were beyond my expectations and I am very grateful to you guys. In fact I will be coming back to buy at least one more product in future. Thanks!

Rachel W.

Thu 12th Jul 2018

Your product is perfect for us following the new GDPR legislation.The service is brilliant and the prompt delivery is excellent.

Thank you  - keep it up!

Michelle W.

Thu 12th Jul 2018

1.What made you choose to buy these products from SSP? Needed due to GDPR regulations – googled and your product came up within reasonable price range

2.What did you think of the product? Suitable for the purpose it was purchased

3.What did we get right? Prompt delivery

4.What could we improve? n/a

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? n/a on-line order

Finally, out of 5 what would you rate us? 5

Glenys T.

Thu 12th Jul 2018

The product was exactly what we needed so great

Service and ease of ordering was great

Value for money great

Rate 5/5

Thanks will be ordering from you again very shortly.

Mike N.

Thu 12th Jul 2018

1.What made you choose to buy these products from SSP? I could buy in small quantities other sites that I looked at only sold in larger pack sizes.

2.What did you think of the product? The product was good, perhaps not as secure as a wave nut that I was looking for but they are expensive and these should make it difficult for the casual thief.

3.What did we get right? good web site, very clear to a first time buyer like me who would have forgotten about the special tool required to fit/remove the nuts. Quick dispatch.

4.What could we improve? I never did get an automated paid invoice email, maybe a bug in the system that needs sorting (no it's not in my spam folder).

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Didn't deal with anyone.

Finally, out of 5 what would you rate us? 4 because of the lack of a paid invoice.

I will be happy to shop with you again when the need arises.

SSP Direct: Thank you for your feedback. You invoice should have been generated automatically, apologies. We have forwarded you a copy now.

Liz P.

Thu 12th Jul 2018

We needed to find the visitors books to be GDPR regulated, my colleague found you and their needs were met and the service was quick

Stephen J.

Thu 12th Jul 2018

No problems with the service at all it was quick and easy to order product.

Paul B.

Thu 12th Jul 2018

1.What made you choose to buy these products from SSP? Repeat Order

2.What did you think of the product? Good

3.What did we get right? Everything

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No

Finally, out of 5 what would you rate us? 5

Azizur R.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP?- userfriendly and detailed site

2.What did you think of the product? Good, will buy again

3.What did we get right?-yes

4.What could we improve?-product price

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Did not contacted your team

Finally, out of 5 what would you rate us? 4.5

Stephen

Wed 11th Jul 2018

After browsing through several similar websites I found your prices competitive and your website easy to navigate and purchase from.

Delivery was very prompt.

Didn`t deal with anyone in person however found the online experience excellent and will use again if the need arises. 5/5

Josh W.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? I was recommended through a client.

2.What did you think of the product? Brilliant quality

3.What did we get right? Good delivery arrived when you said it would.

4.What could we improve? Nothing in my own experience.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Unfortunately not I ordered online.

Finally, out of 5 what would you rate us? 5 in my experience

Kevin F.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? Price and product

2.What did you think of the product? Good

3.What did we get right? Every thing

4.What could we improve?

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? N/A

Finally, out of 5 what would you rate us? 5

Donna W.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? – We had bought the same products previously and they were exactly what we required

2.What did you think of the product? – Exactly what we needed, good quality

3.What did we get right? Peter was extremely helpful in finding our previous order for the same product from a year ago

4.What could we improve?

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I only dealt with Peter, but he was helpful, polite and efficient

Finally, out of 5 what would you rate us? 5

Matthew L.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? GOOGLE Search.

2.What did you think of the product? As described/expected.

3.What did we get right? Shipped on time, arrived in good condition and really refreshing to get a proper invoice emailed over for our accounts department despite a web/credit card purchase.

4.What could we improve? Nothing of note.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Not applicable - which is a good thing in this instance.

Finally, out of 5 what would you rate us? No reason to mark down from 5.

Jim L.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? We’ve purchased something similar from you before

2.What did you think of the product? Perfect for the application

3.What did we get right? Easy to order, quick delivery

4.What could we improve? I don’t really have enough experience to comment.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All done over the internet

Finally, out of 5 what would you rate us? 5 – had no problem what so ever

Jacqui

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? I found SSP on an internet search and the price looked competitive.

2.What did you think of the product? The product was great, exactly as expected.

3.What did we get right? I emailed a couple of times asking for advice and the response was quick and really helpful. I’ve never had the need for a road sign before so wasn’t really sure what I needed to order.

4.What could we improve? Can’t think of anything to improve.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee was the guy who helped via email, he was great, patiently answered my questions and forwarded on the proof email that went astray.

Finally, out of 5 what would you rate us? 5/5 great service, thank you.

Mike J.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? They were the only Item I could find on the internet suitable for our need

2.What did you think of the product? Seem to be fine - time will tell how well they stand up to village hall users.

3.What did we get right? Delivery speed

4.What could we improve? Nothing comes to mind

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No

Finally, out of 5 what would you rate us? 4.5

Jonathan W.

Tue 10th Jul 2018

Seen Online

This product was well advertised.

Slightly pricey.

Melanie B.

Wed 4th Jul 2018

1.What made you choose to buy these products from SSP? - Recommendation from a colleague

2.What did you think of the product? - Very good quality and value

3.What did we get right? - delivered on time - product exactly as described

4.What could we improve? - can't think of anything at present

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - just ordered via website, so no contact with one individual - but all very efficient

Finally, out of 5 what would you rate us? 4

Tony

Wed 4th Jul 2018

We have previously purchase from you and your service was excellent

The product is very good and as we purchased on line which was easy and convenient

So well done 5 out of 5

Jane B.

Wed 4th Jul 2018

1.What made you choose to buy these products from SSP? On recommendation.

2.What did you think of the product? Very good

3.What did we get right? Everything

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry did not get names

Finally, out of 5 what would you rate us? 5/5

Judith W.

Wed 4th Jul 2018

Ordered on line excellent service.

Luke M.

Wed 4th Jul 2018

It was through an internet search that I found your company, in needing to buy a reflective post marker. Seeing photos on your website of the product in situation and having accurate measurements in millimetres was what made me decide to buy through SSP. The post marker wasn’t the cheapest available, but seemed the best choice and I’m pleased with the quality, thickness and rigidity of the metal sign. Also, the online purchasing process using a credit card was straight forward and it was really helpful having a sales invoice preferred for accounting purposes – this isn’t always the case from suppliers that I don’t hold accounts with, I often have to request this post sales from a customer services team.

David C.

Wed 4th Jul 2018

1.What made you choose to buy these products from SSP? Internet search for a specific piece of door security hardware. You had exactly what we needed at a decent price.

2.What did you think of the product? Seems fine, only been installed for a week. Time will tell.

3.What did we get right? Good comms, prompt delivery.

4.What could we improve? Only one postal option at an expensive price for a small item. But, being able to come and pick up and pay in person was v helpful.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I think i dealt with you Hayley in trying to arrange picking up the item and you were really helpful.

Finally, out of 5 what would you rate us? 4 (1 off for the lack of postal options).

Amy S.

Wed 4th Jul 2018

Bought online so didn’t speak to anyone personally. Website was recommended by one of our other offices. Delivery was quick. Product was good, would use again.

Jonathan H.

Wed 4th Jul 2018

1.What made you choose to buy these products from SSP?
I used Google to search for security screws and your company was near the top of the search

2.What did you think of the product?
Perfect and as advertised. Good quality too.

3.What did we get right?
Swift delivery / easy to work out the sizes I needed (as well as the right screw head)

4.What could we improve?
Nothing to improve

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
All done online so I didn’t speak to anyone.

Finally, out of 5 what would you rate us?
5

Carol W.

Tue 3rd Jul 2018

One of my colleagues found you on the internet.  You had just what we were looking for at a good price.  Delivery was spot on.

George G.

Tue 3rd Jul 2018

I purchased two bus stop signs which are of excellent quality.

I researched the product online and purchased with confidence due to the general look of the site and the products available. The transaction was smooth and communication was excellent. Will be purchasing more in the near future.

David I.

Tue 3rd Jul 2018

We were very pleased with the product which was exactly as described on the web site.   The proof reading facility was a prudent step and the delivery time was excellent. All in all great service.

Alastair M.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP? Found SSP on line. Had good range of products.

2.What did you think of the product? Always good quality product.

3.What did we get right? Always happy to help and really quick responses to questions/quote requests.

4.What could we improve? Have not found anything yet!

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone I deal with at SSP is really helpful

Finally, out of 5 what would you rate us? I would rate SSP as a 5

Sharon G.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP? Parking sign

2.What did you think of the product? Excellent

3.What did we get right? You were able to alter the sign to my exact specification

4.What could we improve? I wasn’t sure if you could do this so perhaps making this clear on your website

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did ring back a couple of times and spoke to a lady can’t remember her name but she was really helpful.

Finally, out of 5 what would you rate us? 5

Carole S.

Tue 19th Jun 2018

I was looking for small numbered tags to affix to our fire doors in order to identify them for inspection and audit purposes.

I found your website and immediately found what I was looking for.

I spoke to two members of your staff, sorry I did not get their names, but both staff were polite, professional and gave clear advice.

The product arrived within two days of ordering, very impressive in today's world of chasing for orders.

I will definitely order from SSP again.

Caroline L.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP? GDPR !!

2.What did you think of the product? Great and easy to use

3.What did we get right? Everything! Great speedy service

4.What could we improve? All Ok!

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No sorry just emails! But all great quick return emails

Finally, out of 5 what would you rate us? 5 out of 5

Hilary P.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP?  You had the right products & were able to deliver them to us really quickly (next day)

2.What did you think of the product? The products are as described & do what we need them to.

3.What did we get right? You went out of your way to give us next day delivery & replied to our initial queries promptly, efficiently  & in a friendly manner.

4.What could we improve? No.  We will purchase from you again.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee dealt with our order & went out of his way to provide all of the items we were after in the tight timescale that we asked for.  Thank you.

Finally, out of 5 what would you rate us? 5

Caroline T.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP – it was what we where looking for in connection with the new GDPR Regulations.

2.What did you think of the product – it is thank you.

3.What did we get right – the service was 1st class from ordering to receiving the book.

4.What could we improve – nothing.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting – no all done on line.

Finally, out of 5 what would you rate us – 5.

Jane B.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP? We were recommended by another school.

2.What did you think of the product? Product is just what we needed for GDPR.

3.What did we get right? Delivery was fine

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry don’t know your staff yet.

Finally, out of 5 what would you rate us? 4

Hayley K.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP? A recommendation from other school and price

2.What did you think of the product? It does the job, a bit confusing for people to fill out, we have to explain what to do.

3.What did we get right? quick delivery

4.What could we improve? nothing






Jim M.

Wed 1st Aug 2018

1.What made you choose to buy these products from SSP? Good value

2.What did you think of the product? Good quality (although one was damaged on arrival)

3.What did we get right? Damaged sign replaced with no fuss

4.What could we improve? -

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? -

Finally, out of 5 what would you rate us? 4.72 out of 5

Anne L.

Tue 31st Jul 2018

1.What made you choose to buy these products from SSP? It was exactly what we needed and at a good price.

2.What did you think of the product? Very pleased.

3.What did we get right? Easy online ordering and fast delivery.

4.What could we improve? Nothing I can think of.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Ordered online so no direct contact.

Finally, out of 5 what would you rate us? 5

Mark M.

Mon 30th Jul 2018

Found the products following a short search and happy that the products were exactly as described. The order process was easy, and it was good to receive not only the order confirmation and invoice copy but also follow up email with delivery details.

All in all it was an easy process and wouldn’t hesitate in ordering from SSP Direct in the future.

Ian S.

Thu 26th Jul 2018

1.What made you choose to buy these products from SSP? Bought some previously

2.What did you think of the product? good

3.What did we get right? All

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Done online

Finally, out of 5 what would you rate us? 5

Chris T.

Tue 24th Jul 2018

yep everything was ok

Maintenance

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? price

2.What did you think of the product? good

3.What did we get right? yes

4.What could we improve? no

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - 

Finally, out of 5 what would you rate us? 5+

Kristine T.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? They were what we needed within the price range and time scale

2.What did you think of the product? Good product when it was returned as the right product

3.What did we get right? - 

4.What could we improve? The ordering on the website is confusing and difficult

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike Mcnee – good and prompt customer service with a polite respectful attitude

Finally, out of 5 what would you rate us? 4

Bob I.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? I needed security screws for a yacht project.

2.What did you think of the product? Very good.

3.What did we get right? Quick delivery and the correct products.

4.What could we improve? Not much

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn't deal with anyone direct as the transaction was completed on the internet.

Greg N.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? Product availability

2.What did you think of the product? Suited the needs!

3.What did we get right? Turn around was great, also the fact that the call was answered and dealt with swiftly was good

4.What could we improve? N/A

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All of you

Finally, out of 5 what would you rate us? 5

Heidi B.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? – Products seemed to suit our requirements to meet new GDPR regulations

2.What did you think of the product? – Very good and fit for purpose

3.What did we get right? – product as described. Fast delivery. Well packaged. Easy online ordering.

4.What could we improve? - Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Online only

Finally, out of 5 what would you rate us? - 5

Joanne

Tue 24th Jul 2018

Excellent service. Very speedy delivery. On both occasion arrived the next day.  5 stars.

Ian S.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? We have bought this item previously for housing defibrillators

2.What did you think of the product? Product is excellent. Hence the additional purchases.

3.What did we get right? Product arrived sooner than anticipated – so that’s a bonus

4.What could we improve? Keep doing what you do right.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Used your website for purchase, so my thanks to them for an easy method of purchase.

Finally, out of 5 what would you rate us? The fact that this is the fourth cabinet I’ve purchase gives you 5/5.

Ian D.

Tue 24th Jul 2018

Thought it was a smart sign and looks very nice in position. Just what I wanted! Delivery was quicker than expected. In terms of improvement it would have been handy if you had supplied 2 black plastic screw caps to hide the fixings. Had to go out and buy a pack.

Gemma H.

Fri 13th Jul 2018

1.What made you choose to buy these products from SSP? I needed a personalised warning sign for my upcoming wedding and found your company through Google. It seems you cater for a niche market as I could't find others that offer this service!

2.What did you think of the product? Great! Professionally made - it will look perfect and will hopefully raise a few laughs.

3.What did we get right? Timing. The product arrived much faster than anticipated.

4.What could we improve? Nothing. Everything was handled professionally.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes: Mike McNee. When I thought about ordering a warning sign that was modified to say "Cat Confusion in progress" I was worried that the seller would think I was odd or refused to make it. Mike knew immediately that it was from the Monty Python sketch and instantly got it. He eased my worries.

Overall the service and product were beyond my expectations and I am very grateful to you guys. In fact I will be coming back to buy at least one more product in future. Thanks!

Rachel W.

Thu 12th Jul 2018

Your product is perfect for us following the new GDPR legislation.The service is brilliant and the prompt delivery is excellent.

Thank you  - keep it up!

Michelle W.

Thu 12th Jul 2018

1.What made you choose to buy these products from SSP? Needed due to GDPR regulations – googled and your product came up within reasonable price range

2.What did you think of the product? Suitable for the purpose it was purchased

3.What did we get right? Prompt delivery

4.What could we improve? n/a

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? n/a on-line order

Finally, out of 5 what would you rate us? 5

Glenys T.

Thu 12th Jul 2018

The product was exactly what we needed so great

Service and ease of ordering was great

Value for money great

Rate 5/5

Thanks will be ordering from you again very shortly.

Mike N.

Thu 12th Jul 2018

1.What made you choose to buy these products from SSP? I could buy in small quantities other sites that I looked at only sold in larger pack sizes.

2.What did you think of the product? The product was good, perhaps not as secure as a wave nut that I was looking for but they are expensive and these should make it difficult for the casual thief.

3.What did we get right? good web site, very clear to a first time buyer like me who would have forgotten about the special tool required to fit/remove the nuts. Quick dispatch.

4.What could we improve? I never did get an automated paid invoice email, maybe a bug in the system that needs sorting (no it's not in my spam folder).

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Didn't deal with anyone.

Finally, out of 5 what would you rate us? 4 because of the lack of a paid invoice.

I will be happy to shop with you again when the need arises.

SSP Direct: Thank you for your feedback. You invoice should have been generated automatically, apologies. We have forwarded you a copy now.

Liz P.

Thu 12th Jul 2018

We needed to find the visitors books to be GDPR regulated, my colleague found you and their needs were met and the service was quick

Stephen J.

Thu 12th Jul 2018

No problems with the service at all it was quick and easy to order product.

Paul B.

Thu 12th Jul 2018

1.What made you choose to buy these products from SSP? Repeat Order

2.What did you think of the product? Good

3.What did we get right? Everything

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No

Finally, out of 5 what would you rate us? 5

Azizur R.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP?- userfriendly and detailed site

2.What did you think of the product? Good, will buy again

3.What did we get right?-yes

4.What could we improve?-product price

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Did not contacted your team

Finally, out of 5 what would you rate us? 4.5

Stephen

Wed 11th Jul 2018

After browsing through several similar websites I found your prices competitive and your website easy to navigate and purchase from.

Delivery was very prompt.

Didn`t deal with anyone in person however found the online experience excellent and will use again if the need arises. 5/5

Josh W.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? I was recommended through a client.

2.What did you think of the product? Brilliant quality

3.What did we get right? Good delivery arrived when you said it would.

4.What could we improve? Nothing in my own experience.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Unfortunately not I ordered online.

Finally, out of 5 what would you rate us? 5 in my experience

Kevin F.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? Price and product

2.What did you think of the product? Good

3.What did we get right? Every thing

4.What could we improve?

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? N/A

Finally, out of 5 what would you rate us? 5

Donna W.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? – We had bought the same products previously and they were exactly what we required

2.What did you think of the product? – Exactly what we needed, good quality

3.What did we get right? Peter was extremely helpful in finding our previous order for the same product from a year ago

4.What could we improve?

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I only dealt with Peter, but he was helpful, polite and efficient

Finally, out of 5 what would you rate us? 5

Matthew L.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? GOOGLE Search.

2.What did you think of the product? As described/expected.

3.What did we get right? Shipped on time, arrived in good condition and really refreshing to get a proper invoice emailed over for our accounts department despite a web/credit card purchase.

4.What could we improve? Nothing of note.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Not applicable - which is a good thing in this instance.

Finally, out of 5 what would you rate us? No reason to mark down from 5.

Jim L.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? We’ve purchased something similar from you before

2.What did you think of the product? Perfect for the application

3.What did we get right? Easy to order, quick delivery

4.What could we improve? I don’t really have enough experience to comment.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All done over the internet

Finally, out of 5 what would you rate us? 5 – had no problem what so ever

Jacqui

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? I found SSP on an internet search and the price looked competitive.

2.What did you think of the product? The product was great, exactly as expected.

3.What did we get right? I emailed a couple of times asking for advice and the response was quick and really helpful. I’ve never had the need for a road sign before so wasn’t really sure what I needed to order.

4.What could we improve? Can’t think of anything to improve.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee was the guy who helped via email, he was great, patiently answered my questions and forwarded on the proof email that went astray.

Finally, out of 5 what would you rate us? 5/5 great service, thank you.

Mike J.

Wed 11th Jul 2018

1.What made you choose to buy these products from SSP? They were the only Item I could find on the internet suitable for our need

2.What did you think of the product? Seem to be fine - time will tell how well they stand up to village hall users.

3.What did we get right? Delivery speed

4.What could we improve? Nothing comes to mind

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No

Finally, out of 5 what would you rate us? 4.5

Jonathan W.

Tue 10th Jul 2018

Seen Online

This product was well advertised.

Slightly pricey.

Melanie B.

Wed 4th Jul 2018

1.What made you choose to buy these products from SSP? - Recommendation from a colleague

2.What did you think of the product? - Very good quality and value

3.What did we get right? - delivered on time - product exactly as described

4.What could we improve? - can't think of anything at present

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - just ordered via website, so no contact with one individual - but all very efficient

Finally, out of 5 what would you rate us? 4

Tony

Wed 4th Jul 2018

We have previously purchase from you and your service was excellent

The product is very good and as we purchased on line which was easy and convenient

So well done 5 out of 5

Jane B.

Wed 4th Jul 2018

1.What made you choose to buy these products from SSP? On recommendation.

2.What did you think of the product? Very good

3.What did we get right? Everything

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry did not get names

Finally, out of 5 what would you rate us? 5/5

Judith W.

Wed 4th Jul 2018

Ordered on line excellent service.

Luke M.

Wed 4th Jul 2018

It was through an internet search that I found your company, in needing to buy a reflective post marker. Seeing photos on your website of the product in situation and having accurate measurements in millimetres was what made me decide to buy through SSP. The post marker wasn’t the cheapest available, but seemed the best choice and I’m pleased with the quality, thickness and rigidity of the metal sign. Also, the online purchasing process using a credit card was straight forward and it was really helpful having a sales invoice preferred for accounting purposes – this isn’t always the case from suppliers that I don’t hold accounts with, I often have to request this post sales from a customer services team.

David C.

Wed 4th Jul 2018

1.What made you choose to buy these products from SSP? Internet search for a specific piece of door security hardware. You had exactly what we needed at a decent price.

2.What did you think of the product? Seems fine, only been installed for a week. Time will tell.

3.What did we get right? Good comms, prompt delivery.

4.What could we improve? Only one postal option at an expensive price for a small item. But, being able to come and pick up and pay in person was v helpful.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I think i dealt with you Hayley in trying to arrange picking up the item and you were really helpful.

Finally, out of 5 what would you rate us? 4 (1 off for the lack of postal options).

Amy S.

Wed 4th Jul 2018

Bought online so didn’t speak to anyone personally. Website was recommended by one of our other offices. Delivery was quick. Product was good, would use again.

Jonathan H.

Wed 4th Jul 2018

1.What made you choose to buy these products from SSP?
I used Google to search for security screws and your company was near the top of the search

2.What did you think of the product?
Perfect and as advertised. Good quality too.

3.What did we get right?
Swift delivery / easy to work out the sizes I needed (as well as the right screw head)

4.What could we improve?
Nothing to improve

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
All done online so I didn’t speak to anyone.

Finally, out of 5 what would you rate us?
5

Carol W.

Tue 3rd Jul 2018

One of my colleagues found you on the internet.  You had just what we were looking for at a good price.  Delivery was spot on.

George G.

Tue 3rd Jul 2018

I purchased two bus stop signs which are of excellent quality.

I researched the product online and purchased with confidence due to the general look of the site and the products available. The transaction was smooth and communication was excellent. Will be purchasing more in the near future.

David I.

Tue 3rd Jul 2018

We were very pleased with the product which was exactly as described on the web site.   The proof reading facility was a prudent step and the delivery time was excellent. All in all great service.

Alastair M.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP? Found SSP on line. Had good range of products.

2.What did you think of the product? Always good quality product.

3.What did we get right? Always happy to help and really quick responses to questions/quote requests.

4.What could we improve? Have not found anything yet!

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone I deal with at SSP is really helpful

Finally, out of 5 what would you rate us? I would rate SSP as a 5

Sharon G.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP? Parking sign

2.What did you think of the product? Excellent

3.What did we get right? You were able to alter the sign to my exact specification

4.What could we improve? I wasn’t sure if you could do this so perhaps making this clear on your website

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did ring back a couple of times and spoke to a lady can’t remember her name but she was really helpful.

Finally, out of 5 what would you rate us? 5

Carole S.

Tue 19th Jun 2018

I was looking for small numbered tags to affix to our fire doors in order to identify them for inspection and audit purposes.

I found your website and immediately found what I was looking for.

I spoke to two members of your staff, sorry I did not get their names, but both staff were polite, professional and gave clear advice.

The product arrived within two days of ordering, very impressive in today's world of chasing for orders.

I will definitely order from SSP again.

Caroline L.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP? GDPR !!

2.What did you think of the product? Great and easy to use

3.What did we get right? Everything! Great speedy service

4.What could we improve? All Ok!

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No sorry just emails! But all great quick return emails

Finally, out of 5 what would you rate us? 5 out of 5

Hilary P.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP?  You had the right products & were able to deliver them to us really quickly (next day)

2.What did you think of the product? The products are as described & do what we need them to.

3.What did we get right? You went out of your way to give us next day delivery & replied to our initial queries promptly, efficiently  & in a friendly manner.

4.What could we improve? No.  We will purchase from you again.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee dealt with our order & went out of his way to provide all of the items we were after in the tight timescale that we asked for.  Thank you.

Finally, out of 5 what would you rate us? 5

Caroline T.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP – it was what we where looking for in connection with the new GDPR Regulations.

2.What did you think of the product – it is thank you.

3.What did we get right – the service was 1st class from ordering to receiving the book.

4.What could we improve – nothing.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting – no all done on line.

Finally, out of 5 what would you rate us – 5.

Jane B.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP? We were recommended by another school.

2.What did you think of the product? Product is just what we needed for GDPR.

3.What did we get right? Delivery was fine

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry don’t know your staff yet.

Finally, out of 5 what would you rate us? 4

Hayley K.

Tue 19th Jun 2018

1.What made you choose to buy these products from SSP? A recommendation from other school and price

2.What did you think of the product? It does the job, a bit confusing for people to fill out, we have to explain what to do.

3.What did we get right? quick delivery

4.What could we improve? nothing