Browse
Search
My Account

Customer Reviews
1,833






Chris N

Wed 10th Oct 2018

All was very good service excellent
Material was installed without any problems and customer happy with the job

Bob C

Tue 9th Oct 2018


In regard to your email, please see comments below.
1. I needed a solid bit of kit that would effectively protect a waste pipe from damage and a web search came up with your product which seemed ideal.
2. On receipt of product I was impressed with the materials and the robustness of the product.
3. Web site easy to use, quick delivery, quality of product.
4. Nothing to improve.
5. I spoke with a gentleman who was helpful but unfortunately I am unable to provide a name.
I am pleased with my purchase and would recommend your company to anyone looking for similar products.
Best regards

Allison T

Sun 7th Oct 2018

Hi, we are extremely happy with the product as it ticks all the boxes for the purposes that we are going to use it for. The reasons why we chose from yourselves is because of the positive reviews that you have had on previous products. We also believe that your company was the perfect choice. This is because after lots of research with yourself and other companies, your product was the best and cheapest out of the other competitors. We also wanted to choose a brand that we knew was reputable and sold products that were GDPR compliant which was exactly what we were after.

In terms of the product quality, we were very impressed with the finish and style as it looked very professional and to a high standard. In terms of information, the book is exactly what we were looking for and it is GDPR compliant which was the number one criteria for us to nail as a school.

As we are very impressed with this product, we would definitely buy a product and service from yourselves again. 
In terms of service, when we placed the order, it was a very quick turnaround as we got the order within a few days which was very good for us. This meant that we could allow ourselves enough time to become familiar with the book. In our opinion, there wasn’t anything that needs improving as we were very satisfied with the product and would happily use your service again.

Overall I would rate your service 5/5 as the process was efficient and we are very happy with the product. We would definitely recommend yourselves to another business.

Alastair C

Wed 3rd Oct 2018

Product:
1.What made you choose to buy these products from SSP? Previous purchases and a willingness to design something specific for us
2.What did you think of the product? Very good

Service:
3.What did we get right? Everything!
4.What could we improve? Nothing!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? We have spoken to a few but all deserve our thanks.

Finally, out of 5 what would you rate us? 5

Greg S

Wed 3rd Oct 2018

Product:
1.What made you choose to buy these products from SSP? We have used you before
2.What did you think of the product? Very good

Service:
3.What did we get right? No… the order was correct but the pickers only sent one visitor book instead of three. Also the new visitor badges were in two packs, 00001 – 2000 in both. We needed a continuous number form 0001 – 4000. Gwyn is sorting this for us.
4.What could we improve? Apart from above nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn has been very helpful and assisted me in getting the right products ordered. All problems handled well.

Helen R

Wed 3rd Oct 2018

Product:
1.What made you choose to buy these products from SSP? HR Urgent need and good variety of road signs available
2.What did you think of the product? HR Good, no complaints

Service:
3.What did we get right? HR Service excellent, prices competitive, after care excellent, will definitely use again!
4.What could we improve? HR Nothing, my experiences were all good!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? HR Gwyn Ewens and Phil Best! Excellent communication, support and nothing too much trouble

Finally, out of 5 what would you rate us? 5+

Roddy Y

Wed 3rd Oct 2018

Hi Mark, As you predicted signs arrived today. Many thanks for an excellent service.

Marie Hall

Wed 3rd Oct 2018

Product:
1.What made you choose to buy these products from SSP? Very competitive prices
2.What did you think of the product? Excellent

Service:
3.What did we get right? Everything
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? First time of dealing with company and didn’t take any names

Finally, out of 5 what would you rate us? Definite 5

Anon

Tue 2nd Oct 2018

Why?: 1. Have a special needs child, needed some ‘defences’!
Product?: 2. Product fine, a bit confusing that the same product has two different order codes depending on whether you want a switch guard or a thermostat guard.
What was right?: 3. Telephone calls were dealt with very well. Helpful.
What could we improve?: 4. May be worth informing special schools of your products or Occupational Therapists as I only stumbled on them by chance.

Marks out of 5: 5

Rachel W

Tue 2nd Oct 2018

Product:
1.What made you choose to buy these products from SSP? We have bought form you before
2.What did you think of the product? It is excellent for our purposes.

Service:
3.What did we get right? Ease of ordering and speedy delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
We have only ordered online...sorry
Finally, out of 5 what would you rate us? 5

Anneliese B

Mon 1st Oct 2018

Product:
1.What made you choose to buy these products from SSP?
You were the only supplier of a specific product I could find
2.What did you think of the product?
Great

Service:
3.What did we get right?
Great initial online chat assistance. Although he was to get a colleague to contact me concerning a new product you were about to launch; that never happened
4.What could we improve?
As above. Also, when the product arrived, we received the 10 ID wallets, but only 9 clips; so 1 is useless at present.

Finally, out of 5 what would you rate us? 4

Paul M.

Tue 4th Sep 2018

1.What made you choose to buy these products from SSP? I saw one of your products on our reception

2.What did you think of the product? Excellent

3.What did we get right? Amended an existing document to suit my needs

4.What could we improve? -

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Thank you to everyone who helped

Finally, out of 5 what would you rate us? 5

Lee S.

Tue 4th Sep 2018

1.What made you choose to buy these products from SSP? Due to the fast delivery of past orders

2.What did you think of the product? Good

3.What did we get right? Yes service was great

4.What could we improve? N/A

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us? 5

Diane C.

Mon 3rd Sep 2018

1.What made you choose to buy these products from SSP? - You had the product I was looking for and were able to let us pay on invoice

2.What did you think of the product? - School doesn't open until tomorrow so we haven't had chance to use it yet - but it looks like it will do the job!

3.What did we get right? - prompt, efficient, friendly & accommodating service

4.What could we improve? - nothing that I can see at present

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - Mark Hughes was very helpful and swift at responding

Finally, out of 5 what would you rate us? - 5

Maclean F.

Mon 3rd Sep 2018

1.What made you choose to buy these products from SSP? We had an order from a customer

2.What did you think of the product? We have had no feedback from the customer

3.What did we get right? Everything

4.What could we improve? Nowhere that we could mention at this time

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The chap I placed the order with was very helpfull

Finally, out of 5 what would you rate us? 5

Billy R.

Sat 1st Sep 2018

We are delighted with our product. SSP's help and guidance was first class. 

Stuart R.

Thu 30th Aug 2018

1.What made you choose to buy these products from SSP? Internet search for type of product suited to our requirements

2.What did you think of the product? We are happy with the products, hence re-order

3.What did we get right? Yes

4.What could we improve? Service was good

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone I dealt with provided good information & communication

Finally, out of 5 what would you rate us? 5

Niall J.

Thu 30th Aug 2018

1.What made you choose to buy these products from SSP? It was avaible and reasonably priced

2.What did you think of the product? did what we needed it to

3.What did we get right? The order the delivery everything

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? You Hayley

Finally, out of 5 what would you rate us? 5

Anthony G.

Thu 30th Aug 2018

ALL GOOD 5/5 !

Dave J.

Thu 30th Aug 2018

1.What made you choose to buy these products from SSP? Having searched the internet for good quality signs I came across yours which were perfect for the school as we could have them tailored to our needs.

2.What did you think of the product? Excellent

3.What did we get right? Everything, price, product and very fast delivery.

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yourself for the quick response to emails and Mike McNee for the speed in sending the art work

Finally, out of 5 what would you rate us? 5

Charles B.

Thu 30th Aug 2018

Thank you for the delivery and the all the signs are perfect we will be using you again in the near future 5 out of 5 

Rhod T.

Thu 30th Aug 2018

1.What made you choose to buy these products from SSP? Chance really- just the first website I found! Now I wouldn’t go elsewhere.

2.What did you think of the product? Always good. Just once had to alter my order because the type I wanted wasn’t available in the length I wanted.

3.What did we get right? Good service, flexible, friendly with fast delivery.

4.What could we improve? Not keen on your logo -looks a bit home-made.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Don’t know his name- guy who answers the phone!

Finally, out of 5 what would you rate us? 5 really.

Richard D.

Thu 30th Aug 2018

Thank you for very speedy and efficient order/delivery process for the Clear Stop anti-tamper locking key cover that very well suits our needs to keep ‘wandering fingers’ away from our emergency and night time lighting control within our village hall. The product immediately came to our attention upon a Google search and is more effective that a wire cage. It could be improved if the unit was hinged rather than the slotting arrangement but I guess that would significantly increase the cost – and of course it is shatter proof if the operator forgot that there was no hinge.

4.5 out of 5 well done.

Nicholas D.

Thu 30th Aug 2018

5/5

good service in good time

Ann J.

Tue 21st Aug 2018

1. What made you choose to buy these products from SSP? - suited needs and good price

2. What did you think of the product? - good

3. What did we get right? - all

4. What could we improve? - have no issues

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - chap at the end of phone!

Finally, out of 5 what would you rate us? 5

John H.

Tue 21st Aug 2018

Where possible I like to deal with local companies and companies who are pleasant to deal with. I like being able to just drop in and pick stuff up.

Alan R.

Tue 21st Aug 2018

1.What made you choose to buy these products from SSP? Have previously purchased from SSP.

2.What did you think of the product? Always good quality.

3.What did we get right? The order, quick response and good.

4.What could we improve? From my point of view, nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I always have good response from whoever I deal with via the telephone with SSP.

Finally, out of 5 what would you rate us? 5

Dan M.

Tue 21st Aug 2018

Very happy with your service
I found you on the web
I was very pleased to be able to interact with a real person to finalise design

I would happily use you again/recommend your services

Becky D.

Tue 21st Aug 2018

1.What made you choose to buy these products from SSP? Internet search for free standing parking signs

2.What did you think of the product? EXCELLENT !

3.What did we get right? Everything

4.What could we improve? N/A

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee was extremely helpful and attentive !

Finally, out of 5 what would you rate us? 5

Helen C.

Mon 20th Aug 2018

1.What made you choose to buy these products from SSP?-Competitive price

2.What did you think of the product?- Excellent

3.What did we get right? Product is exactly what we needed for GDPR

4.What could we improve?- Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?- No, I ordered online so did not speak to anyone.

Finally, out of 5 what would you rate us?- 4

Cheryl R.

Mon 20th Aug 2018

Excellent service. Very good website, easy to navigate. I will give SSP 5/5.

Jim M.

Wed 1st Aug 2018

1.What made you choose to buy these products from SSP? Good value

2.What did you think of the product? Good quality (although one was damaged on arrival)

3.What did we get right? Damaged sign replaced with no fuss

4.What could we improve? -

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? -

Finally, out of 5 what would you rate us? 4.72 out of 5

Anne L.

Tue 31st Jul 2018

1.What made you choose to buy these products from SSP? It was exactly what we needed and at a good price.

2.What did you think of the product? Very pleased.

3.What did we get right? Easy online ordering and fast delivery.

4.What could we improve? Nothing I can think of.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Ordered online so no direct contact.

Finally, out of 5 what would you rate us? 5

Mark M.

Mon 30th Jul 2018

Found the products following a short search and happy that the products were exactly as described. The order process was easy, and it was good to receive not only the order confirmation and invoice copy but also follow up email with delivery details.

All in all it was an easy process and wouldn’t hesitate in ordering from SSP Direct in the future.

Ian S.

Thu 26th Jul 2018

1.What made you choose to buy these products from SSP? Bought some previously

2.What did you think of the product? good

3.What did we get right? All

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Done online

Finally, out of 5 what would you rate us? 5

Chris T.

Tue 24th Jul 2018

yep everything was ok

Maintenance

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? price

2.What did you think of the product? good

3.What did we get right? yes

4.What could we improve? no

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - 

Finally, out of 5 what would you rate us? 5+

Kristine T.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? They were what we needed within the price range and time scale

2.What did you think of the product? Good product when it was returned as the right product

3.What did we get right? - 

4.What could we improve? The ordering on the website is confusing and difficult

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike Mcnee – good and prompt customer service with a polite respectful attitude

Finally, out of 5 what would you rate us? 4

Bob I.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? I needed security screws for a yacht project.

2.What did you think of the product? Very good.

3.What did we get right? Quick delivery and the correct products.

4.What could we improve? Not much

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn't deal with anyone direct as the transaction was completed on the internet.

Greg N.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? Product availability

2.What did you think of the product? Suited the needs!

3.What did we get right? Turn around was great, also the fact that the call was answered and dealt with swiftly was good

4.What could we improve? N/A

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All of you

Finally, out of 5 what would you rate us? 5

Heidi B.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? – Products seemed to suit our requirements to meet new GDPR regulations

2.What did you think of the product? – Very good and fit for purpose

3.What did we get right? – product as described. Fast delivery. Well packaged. Easy online ordering.

4.What could we improve? - Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Online only

Finally, out of 5 what would you rate us? - 5

Joanne

Tue 24th Jul 2018

Excellent service. Very speedy delivery. On both occasion arrived the next day.  5 stars.

Ian S.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? We have bought this item previously for housing defibrillators

2.What did you think of the product? Product is excellent. Hence the additional purchases.

3.What did we get right? Product arrived sooner than anticipated – so that’s a bonus

4.What could we improve? Keep doing what you do right.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Used your website for purchase, so my thanks to them for an easy method of purchase.

Finally, out of 5 what would you rate us? The fact that this is the fourth cabinet I’ve purchase gives you 5/5.

Ian D.

Tue 24th Jul 2018

Thought it was a smart sign and looks very nice in position. Just what I wanted! Delivery was quicker than expected. In terms of improvement it would have been handy if you had supplied 2 black plastic screw caps to hide the fixings. Had to go out and buy a pack.

Gemma H.

Fri 13th Jul 2018

1.What made you choose to buy these products from SSP? I needed a personalised warning sign for my upcoming wedding and found your company through Google. It seems you cater for a niche market as I could't find others that offer this service!

2.What did you think of the product? Great! Professionally made - it will look perfect and will hopefully raise a few laughs.

3.What did we get right? Timing. The product arrived much faster than anticipated.

4.What could we improve? Nothing. Everything was handled professionally.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes: Mike McNee. When I thought about ordering a warning sign that was modified to say "Cat Confusion in progress" I was worried that the seller would think I was odd or refused to make it. Mike knew immediately that it was from the Monty Python sketch and instantly got it. He eased my worries.

Overall the service and product were beyond my expectations and I am very grateful to you guys. In fact I will be coming back to buy at least one more product in future. Thanks!

Rachel W.

Thu 12th Jul 2018

Your product is perfect for us following the new GDPR legislation.The service is brilliant and the prompt delivery is excellent.

Thank you  - keep it up!

Michelle W.

Thu 12th Jul 2018

1.What made you choose to buy these products from SSP? Needed due to GDPR regulations – googled and your product came up within reasonable price range

2.What did you think of the product? Suitable for the purpose it was purchased

3.What did we get right? Prompt delivery

4.What could we improve? n/a

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? n/a on-line order

Finally, out of 5 what would you rate us? 5

Glenys T.

Thu 12th Jul 2018

The product was exactly what we needed so great

Service and ease of ordering was great

Value for money great

Rate 5/5

Thanks will be ordering from you again very shortly.

Mike N.

Thu 12th Jul 2018

1.What made you choose to buy these products from SSP? I could buy in small quantities other sites that I looked at only sold in larger pack sizes.

2.What did you think of the product? The product was good, perhaps not as secure as a wave nut that I was looking for but they are expensive and these should make it difficult for the casual thief.

3.What did we get right? good web site, very clear to a first time buyer like me who would have forgotten about the special tool required to fit/remove the nuts. Quick dispatch.

4.What could we improve? I never did get an automated paid invoice email, maybe a bug in the system that needs sorting (no it's not in my spam folder).

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Didn't deal with anyone.

Finally, out of 5 what would you rate us? 4 because of the lack of a paid invoice.

I will be happy to shop with you again when the need arises.

SSP Direct: Thank you for your feedback. You invoice should have been generated automatically, apologies. We have forwarded you a copy now.

Liz P.

Thu 12th Jul 2018

We needed to find the visitors books to be GDPR regulated, my colleague found you and their needs were met and the service was quick






Chris N

Wed 10th Oct 2018

All was very good service excellent
Material was installed without any problems and customer happy with the job

Bob C

Tue 9th Oct 2018


In regard to your email, please see comments below.
1. I needed a solid bit of kit that would effectively protect a waste pipe from damage and a web search came up with your product which seemed ideal.
2. On receipt of product I was impressed with the materials and the robustness of the product.
3. Web site easy to use, quick delivery, quality of product.
4. Nothing to improve.
5. I spoke with a gentleman who was helpful but unfortunately I am unable to provide a name.
I am pleased with my purchase and would recommend your company to anyone looking for similar products.
Best regards

Allison T

Sun 7th Oct 2018

Hi, we are extremely happy with the product as it ticks all the boxes for the purposes that we are going to use it for. The reasons why we chose from yourselves is because of the positive reviews that you have had on previous products. We also believe that your company was the perfect choice. This is because after lots of research with yourself and other companies, your product was the best and cheapest out of the other competitors. We also wanted to choose a brand that we knew was reputable and sold products that were GDPR compliant which was exactly what we were after.

In terms of the product quality, we were very impressed with the finish and style as it looked very professional and to a high standard. In terms of information, the book is exactly what we were looking for and it is GDPR compliant which was the number one criteria for us to nail as a school.

As we are very impressed with this product, we would definitely buy a product and service from yourselves again. 
In terms of service, when we placed the order, it was a very quick turnaround as we got the order within a few days which was very good for us. This meant that we could allow ourselves enough time to become familiar with the book. In our opinion, there wasn’t anything that needs improving as we were very satisfied with the product and would happily use your service again.

Overall I would rate your service 5/5 as the process was efficient and we are very happy with the product. We would definitely recommend yourselves to another business.

Alastair C

Wed 3rd Oct 2018

Product:
1.What made you choose to buy these products from SSP? Previous purchases and a willingness to design something specific for us
2.What did you think of the product? Very good

Service:
3.What did we get right? Everything!
4.What could we improve? Nothing!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? We have spoken to a few but all deserve our thanks.

Finally, out of 5 what would you rate us? 5

Greg S

Wed 3rd Oct 2018

Product:
1.What made you choose to buy these products from SSP? We have used you before
2.What did you think of the product? Very good

Service:
3.What did we get right? No… the order was correct but the pickers only sent one visitor book instead of three. Also the new visitor badges were in two packs, 00001 – 2000 in both. We needed a continuous number form 0001 – 4000. Gwyn is sorting this for us.
4.What could we improve? Apart from above nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn has been very helpful and assisted me in getting the right products ordered. All problems handled well.

Helen R

Wed 3rd Oct 2018

Product:
1.What made you choose to buy these products from SSP? HR Urgent need and good variety of road signs available
2.What did you think of the product? HR Good, no complaints

Service:
3.What did we get right? HR Service excellent, prices competitive, after care excellent, will definitely use again!
4.What could we improve? HR Nothing, my experiences were all good!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? HR Gwyn Ewens and Phil Best! Excellent communication, support and nothing too much trouble

Finally, out of 5 what would you rate us? 5+

Roddy Y

Wed 3rd Oct 2018

Hi Mark, As you predicted signs arrived today. Many thanks for an excellent service.

Marie Hall

Wed 3rd Oct 2018

Product:
1.What made you choose to buy these products from SSP? Very competitive prices
2.What did you think of the product? Excellent

Service:
3.What did we get right? Everything
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? First time of dealing with company and didn’t take any names

Finally, out of 5 what would you rate us? Definite 5

Anon

Tue 2nd Oct 2018

Why?: 1. Have a special needs child, needed some ‘defences’!
Product?: 2. Product fine, a bit confusing that the same product has two different order codes depending on whether you want a switch guard or a thermostat guard.
What was right?: 3. Telephone calls were dealt with very well. Helpful.
What could we improve?: 4. May be worth informing special schools of your products or Occupational Therapists as I only stumbled on them by chance.

Marks out of 5: 5

Rachel W

Tue 2nd Oct 2018

Product:
1.What made you choose to buy these products from SSP? We have bought form you before
2.What did you think of the product? It is excellent for our purposes.

Service:
3.What did we get right? Ease of ordering and speedy delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
We have only ordered online...sorry
Finally, out of 5 what would you rate us? 5

Anneliese B

Mon 1st Oct 2018

Product:
1.What made you choose to buy these products from SSP?
You were the only supplier of a specific product I could find
2.What did you think of the product?
Great

Service:
3.What did we get right?
Great initial online chat assistance. Although he was to get a colleague to contact me concerning a new product you were about to launch; that never happened
4.What could we improve?
As above. Also, when the product arrived, we received the 10 ID wallets, but only 9 clips; so 1 is useless at present.

Finally, out of 5 what would you rate us? 4

Paul M.

Tue 4th Sep 2018

1.What made you choose to buy these products from SSP? I saw one of your products on our reception

2.What did you think of the product? Excellent

3.What did we get right? Amended an existing document to suit my needs

4.What could we improve? -

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Thank you to everyone who helped

Finally, out of 5 what would you rate us? 5

Lee S.

Tue 4th Sep 2018

1.What made you choose to buy these products from SSP? Due to the fast delivery of past orders

2.What did you think of the product? Good

3.What did we get right? Yes service was great

4.What could we improve? N/A

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us? 5

Diane C.

Mon 3rd Sep 2018

1.What made you choose to buy these products from SSP? - You had the product I was looking for and were able to let us pay on invoice

2.What did you think of the product? - School doesn't open until tomorrow so we haven't had chance to use it yet - but it looks like it will do the job!

3.What did we get right? - prompt, efficient, friendly & accommodating service

4.What could we improve? - nothing that I can see at present

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - Mark Hughes was very helpful and swift at responding

Finally, out of 5 what would you rate us? - 5

Maclean F.

Mon 3rd Sep 2018

1.What made you choose to buy these products from SSP? We had an order from a customer

2.What did you think of the product? We have had no feedback from the customer

3.What did we get right? Everything

4.What could we improve? Nowhere that we could mention at this time

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The chap I placed the order with was very helpfull

Finally, out of 5 what would you rate us? 5

Billy R.

Sat 1st Sep 2018

We are delighted with our product. SSP's help and guidance was first class. 

Stuart R.

Thu 30th Aug 2018

1.What made you choose to buy these products from SSP? Internet search for type of product suited to our requirements

2.What did you think of the product? We are happy with the products, hence re-order

3.What did we get right? Yes

4.What could we improve? Service was good

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone I dealt with provided good information & communication

Finally, out of 5 what would you rate us? 5

Niall J.

Thu 30th Aug 2018

1.What made you choose to buy these products from SSP? It was avaible and reasonably priced

2.What did you think of the product? did what we needed it to

3.What did we get right? The order the delivery everything

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? You Hayley

Finally, out of 5 what would you rate us? 5

Anthony G.

Thu 30th Aug 2018

ALL GOOD 5/5 !

Dave J.

Thu 30th Aug 2018

1.What made you choose to buy these products from SSP? Having searched the internet for good quality signs I came across yours which were perfect for the school as we could have them tailored to our needs.

2.What did you think of the product? Excellent

3.What did we get right? Everything, price, product and very fast delivery.

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yourself for the quick response to emails and Mike McNee for the speed in sending the art work

Finally, out of 5 what would you rate us? 5

Charles B.

Thu 30th Aug 2018

Thank you for the delivery and the all the signs are perfect we will be using you again in the near future 5 out of 5 

Rhod T.

Thu 30th Aug 2018

1.What made you choose to buy these products from SSP? Chance really- just the first website I found! Now I wouldn’t go elsewhere.

2.What did you think of the product? Always good. Just once had to alter my order because the type I wanted wasn’t available in the length I wanted.

3.What did we get right? Good service, flexible, friendly with fast delivery.

4.What could we improve? Not keen on your logo -looks a bit home-made.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Don’t know his name- guy who answers the phone!

Finally, out of 5 what would you rate us? 5 really.

Richard D.

Thu 30th Aug 2018

Thank you for very speedy and efficient order/delivery process for the Clear Stop anti-tamper locking key cover that very well suits our needs to keep ‘wandering fingers’ away from our emergency and night time lighting control within our village hall. The product immediately came to our attention upon a Google search and is more effective that a wire cage. It could be improved if the unit was hinged rather than the slotting arrangement but I guess that would significantly increase the cost – and of course it is shatter proof if the operator forgot that there was no hinge.

4.5 out of 5 well done.

Nicholas D.

Thu 30th Aug 2018

5/5

good service in good time

Ann J.

Tue 21st Aug 2018

1. What made you choose to buy these products from SSP? - suited needs and good price

2. What did you think of the product? - good

3. What did we get right? - all

4. What could we improve? - have no issues

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - chap at the end of phone!

Finally, out of 5 what would you rate us? 5

John H.

Tue 21st Aug 2018

Where possible I like to deal with local companies and companies who are pleasant to deal with. I like being able to just drop in and pick stuff up.

Alan R.

Tue 21st Aug 2018

1.What made you choose to buy these products from SSP? Have previously purchased from SSP.

2.What did you think of the product? Always good quality.

3.What did we get right? The order, quick response and good.

4.What could we improve? From my point of view, nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I always have good response from whoever I deal with via the telephone with SSP.

Finally, out of 5 what would you rate us? 5

Dan M.

Tue 21st Aug 2018

Very happy with your service
I found you on the web
I was very pleased to be able to interact with a real person to finalise design

I would happily use you again/recommend your services

Becky D.

Tue 21st Aug 2018

1.What made you choose to buy these products from SSP? Internet search for free standing parking signs

2.What did you think of the product? EXCELLENT !

3.What did we get right? Everything

4.What could we improve? N/A

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee was extremely helpful and attentive !

Finally, out of 5 what would you rate us? 5

Helen C.

Mon 20th Aug 2018

1.What made you choose to buy these products from SSP?-Competitive price

2.What did you think of the product?- Excellent

3.What did we get right? Product is exactly what we needed for GDPR

4.What could we improve?- Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?- No, I ordered online so did not speak to anyone.

Finally, out of 5 what would you rate us?- 4

Cheryl R.

Mon 20th Aug 2018

Excellent service. Very good website, easy to navigate. I will give SSP 5/5.

Jim M.

Wed 1st Aug 2018

1.What made you choose to buy these products from SSP? Good value

2.What did you think of the product? Good quality (although one was damaged on arrival)

3.What did we get right? Damaged sign replaced with no fuss

4.What could we improve? -

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? -

Finally, out of 5 what would you rate us? 4.72 out of 5

Anne L.

Tue 31st Jul 2018

1.What made you choose to buy these products from SSP? It was exactly what we needed and at a good price.

2.What did you think of the product? Very pleased.

3.What did we get right? Easy online ordering and fast delivery.

4.What could we improve? Nothing I can think of.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Ordered online so no direct contact.

Finally, out of 5 what would you rate us? 5

Mark M.

Mon 30th Jul 2018

Found the products following a short search and happy that the products were exactly as described. The order process was easy, and it was good to receive not only the order confirmation and invoice copy but also follow up email with delivery details.

All in all it was an easy process and wouldn’t hesitate in ordering from SSP Direct in the future.

Ian S.

Thu 26th Jul 2018

1.What made you choose to buy these products from SSP? Bought some previously

2.What did you think of the product? good

3.What did we get right? All

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Done online

Finally, out of 5 what would you rate us? 5

Chris T.

Tue 24th Jul 2018

yep everything was ok

Maintenance

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? price

2.What did you think of the product? good

3.What did we get right? yes

4.What could we improve? no

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - 

Finally, out of 5 what would you rate us? 5+

Kristine T.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? They were what we needed within the price range and time scale

2.What did you think of the product? Good product when it was returned as the right product

3.What did we get right? - 

4.What could we improve? The ordering on the website is confusing and difficult

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike Mcnee – good and prompt customer service with a polite respectful attitude

Finally, out of 5 what would you rate us? 4

Bob I.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? I needed security screws for a yacht project.

2.What did you think of the product? Very good.

3.What did we get right? Quick delivery and the correct products.

4.What could we improve? Not much

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn't deal with anyone direct as the transaction was completed on the internet.

Greg N.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? Product availability

2.What did you think of the product? Suited the needs!

3.What did we get right? Turn around was great, also the fact that the call was answered and dealt with swiftly was good

4.What could we improve? N/A

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All of you

Finally, out of 5 what would you rate us? 5

Heidi B.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? – Products seemed to suit our requirements to meet new GDPR regulations

2.What did you think of the product? – Very good and fit for purpose

3.What did we get right? – product as described. Fast delivery. Well packaged. Easy online ordering.

4.What could we improve? - Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Online only

Finally, out of 5 what would you rate us? - 5

Joanne

Tue 24th Jul 2018

Excellent service. Very speedy delivery. On both occasion arrived the next day.  5 stars.

Ian S.

Tue 24th Jul 2018

1.What made you choose to buy these products from SSP? We have bought this item previously for housing defibrillators

2.What did you think of the product? Product is excellent. Hence the additional purchases.

3.What did we get right? Product arrived sooner than anticipated – so that’s a bonus

4.What could we improve? Keep doing what you do right.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Used your website for purchase, so my thanks to them for an easy method of purchase.

Finally, out of 5 what would you rate us? The fact that this is the fourth cabinet I’ve purchase gives you 5/5.

Ian D.

Tue 24th Jul 2018

Thought it was a smart sign and looks very nice in position. Just what I wanted! Delivery was quicker than expected. In terms of improvement it would have been handy if you had supplied 2 black plastic screw caps to hide the fixings. Had to go out and buy a pack.

Gemma H.

Fri 13th Jul 2018

1.What made you choose to buy these products from SSP? I needed a personalised warning sign for my upcoming wedding and found your company through Google. It seems you cater for a niche market as I could't find others that offer this service!

2.What did you think of the product? Great! Professionally made - it will look perfect and will hopefully raise a few laughs.

3.What did we get right? Timing. The product arrived much faster than anticipated.

4.What could we improve? Nothing. Everything was handled professionally.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes: Mike McNee. When I thought about ordering a warning sign that was modified to say "Cat Confusion in progress" I was worried that the seller would think I was odd or refused to make it. Mike knew immediately that it was from the Monty Python sketch and instantly got it. He eased my worries.

Overall the service and product were beyond my expectations and I am very grateful to you guys. In fact I will be coming back to buy at least one more product in future. Thanks!

Rachel W.

Thu 12th Jul 2018

Your product is perfect for us following the new GDPR legislation.The service is brilliant and the prompt delivery is excellent.

Thank you  - keep it up!

Michelle W.

Thu 12th Jul 2018

1.What made you choose to buy these products from SSP? Needed due to GDPR regulations – googled and your product came up within reasonable price range

2.What did you think of the product? Suitable for the purpose it was purchased

3.What did we get right? Prompt delivery

4.What could we improve? n/a

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? n/a on-line order

Finally, out of 5 what would you rate us? 5

Glenys T.

Thu 12th Jul 2018

The product was exactly what we needed so great

Service and ease of ordering was great

Value for money great

Rate 5/5

Thanks will be ordering from you again very shortly.

Mike N.

Thu 12th Jul 2018

1.What made you choose to buy these products from SSP? I could buy in small quantities other sites that I looked at only sold in larger pack sizes.

2.What did you think of the product? The product was good, perhaps not as secure as a wave nut that I was looking for but they are expensive and these should make it difficult for the casual thief.

3.What did we get right? good web site, very clear to a first time buyer like me who would have forgotten about the special tool required to fit/remove the nuts. Quick dispatch.

4.What could we improve? I never did get an automated paid invoice email, maybe a bug in the system that needs sorting (no it's not in my spam folder).

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Didn't deal with anyone.

Finally, out of 5 what would you rate us? 4 because of the lack of a paid invoice.

I will be happy to shop with you again when the need arises.

SSP Direct: Thank you for your feedback. You invoice should have been generated automatically, apologies. We have forwarded you a copy now.

Liz P.

Thu 12th Jul 2018

We needed to find the visitors books to be GDPR regulated, my colleague found you and their needs were met and the service was quick