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Customer Reviews
Total Number: 1,900






Simon P

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? Previous customer
2.What did you think of the product? Good, as bought previously from SSP
3.What did we get right? Fast delivery
Finally, out of 5 what would you rate us? 4.5

John D

Fri 15th Feb 2019

Please see below, you’ve all done very well !!
Product:
1.What made you choose to buy these products from SSP? Use regularly
2.What did you think of the product? Does the job
3.What did we get right? Everything
Finally, out of 5 what would you rate us? 5

Steve O

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? Online , easy to navigate and find products
2.What did you think of the product? As described and perfect for what we needed them for
3.What did we get right? Most of it
4.What could we improve? Initial picking
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All done on line or via email
Finally, out of 5 what would you rate us? 4.5

Lesley J

Fri 15th Feb 2019

The customer service I received when ordering are signing in sheets was really good, it was a fast delivery after the order had gone through. Mark Hughes and Mike was the contacts I dealt with and they responded really quickly to any queries and placed the order efficiently.

Kevin T

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? My Engineer sourced them via Google Search.
2.What did you think of the product? Great, but they were only secure machine screws!
3.What did we get right? Everything.
4.What could we improve? Nothing as yet.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes I spoke with one guy (don’t 4recall the name) re delivery and he told me it will be with us in 20 Mins an we had in 10!!
Finally, out of 5 what would you rate us? At this time 5

Amanda C

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? To comply with GDPR
2.What did you think of the product? Good
3.What did we get right? Excellent delivery service
4.What could we improve? Everything was fine and efficient
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Emailed order.

Bruce B

Fri 15th Feb 2019

I bought a couple of reflector panels to help with visibility, especially at night, when reversing the cars out into the lane between two low stone walls.
The reflective quality of the panels is by far the best due to the incorporation of lots of highly reflective 'mini prisms' and is far superior to e.g. standard reflective tapes etc. They are formed onto aluminium panels and will be very durable as a result. pre-drilled for screws too.
good that you can get a custom size if required.
a selection of security screws is also available
came well packaged on good time
very satisfied, thank you
5 out of 5

Christine B

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? I was asked to purchase a post for the Parish Council and found you online
2.What did you think of the product? Very good
3.What did we get right? Very good
4.What could we improve? Don’t think you could!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did not deal direct with an individual
Finally, out of 5 what would you rate us? 5

Lisa H

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? – It was what we needed to comply with GDPR
2.What did you think of the product? – Visitors find it confusing at first sight when signing in
3.What did we get right? – It arrived promptly and does what it says
Finally, out of 5 what would you rate us? – 4.5

Colleen T

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? Only place that we could source the product.
2.What did you think of the product? Exactly what we were after.
3.What did we get right? Friendly and efficient service.
Finally, out of 5 what would you rate us? 5

Khalid K

Thu 14th Feb 2019

1.What made you choose to buy these products from SSP? Sell with security products I manufacture
2.What did you think of the product? Fine but expensive
3.What did we get right? Sending it
4.What could we improve? Delivery time
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No
Finally, out of 5 what would you rate us? 4

Chris H

Tue 12th Feb 2019

I have received a great service from SSP and Mark Hughes especially.
It would be good to get an acknowledgement that goods have been delivered to my client so i Don't have to check myself.

Dave S

Tue 12th Feb 2019

1.What made you choose to buy these products from SSP? Unable to source similar product elsewhere.
2.What did you think of the product? Looked good on the screen but sent straight to our customer after receiving delivery from yourselves.
3.What did we get right? It was the right product and it reached us.
4.What could we improve? Your emailed confirmation stated that we would receive the item on Monday, but didn't arrive on that day.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
Finally, out of 5 what would you rate us? 4.

Alastair C

Mon 4th Feb 2019

1.What made you choose to buy these products from SSP? Previous excellent service.
2.What did you think of the product? Happy with the product.
3.What did we get right? Prompt processing or order and next day delivery.
4.What could we improve? Nothing I can think of.
Finally, out of 5 what would you rate us? 5

Erika

Wed 30th Jan 2019

Hi I needed radiator valves and a thermostat cover to stop my 98 year old Nan from turning her heating off as she has severe memory problems and fiddles with switches all the time.She is then found by her carers sat in a freezing home.
You had by far best products on the market. Your staff were utterly brilliant over the phone as I called several times and are a real credit to the company.
Utterly faultless and now we have a system in place that will stop Nan fiddling and potentially freezing to death.This is essential as she is determined to remain in her home and lives a round trip of 237 miles away.
5 out of 5 across the board.
Keep up the great work.
Regards Erika

Wendy

Tue 29th Jan 2019

We bought 5 GDPR compliant visitor signing in books.
The product is as good as any other GDPR book but tricky to explain to visitors.
Very quick service and easy ordering.
5/5.

SSP Response: 

Thank you for your speedy feedback!
Because it is a new system it does take a little bit of adjustment. However, we have come up with the below product which may be helpful for your reception staff/visitors:
https://www.securitysafetyproducts.co.uk/security/visitor-books/gdpr-books-visitor-instructions-desktop-sign.php

Cilla Br

Tue 29th Jan 2019

I bought this product from you following a recommendation from a college. The product was perfect and resolved a problem that I was having immediately.
The whole ordering procedure was very straight forward and the items arrived quickly.
I would give everything a 5/5 from ordering through to delivery. I am 100% satisfied with the product.

Judith K

Tue 29th Jan 2019

Everything was good with our recent order as per usual. Thank you for your help and speedy supply.

Leslie L

Tue 29th Jan 2019

I looked up on line and your products looked good. I watched the video.
I’m really happy with my personalised visitors book. It's perfect.
The products came straight away.
Would rate 5 out of 5.
Don’t know specific people but really happy with the company and will definitely use again.

Chris B

Tue 29th Jan 2019

1.What made you choose to buy these products from SSP? – Bought previous after searching on Google
2.What did you think of the product? – Product is very good quality and ideal for the use we intended.
3.What did we get right? – Product arrived in excellent time and process was very efficient.
Finally, out of 5 what would you rate us? - 5

Daniel B

Mon 28th Jan 2019

1.What made you choose to buy these products from SSP?
you had the product I was looking for and most competitive with regards to price.
2.What did you think of the product?
not myself installing it, but it was just a steel sign post.
3.What did we get right?
1 item (the cap) was missing from the order when delivered, had to chase and was re sent for the next day. This was resolved quickly.
4.What could we improve?
Checking all goods are picked before delivering – to prevent issue I had explained above.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Finally, out of 5 what would you rate us? 4

Elaine Fairlie

Mon 21st Jan 2019

We bought Visitor books with hidden name, car reg, etc to comply with GDPR and everyone seems happy with the product. Thank you for the quick service especially over the festive period, and we would rate you 5 out of 5.

 

Sedef I

Thu 17th Jan 2019

1. What made you buy these products from SSP Direct
The resin why we have chosen your company is because our director has mentioned you. I do not dare to say where she has discovered you.
2. What did you think of the product?
The product met our needs to ensure the privacy of our visitors. Due to the change of the privacy rules in The Netherlands we have to take this action.
3. What did we get right?
The mutual communication went quickly and accurately. There were some complications in paying that we came out together. In addition, the employees that I have spoken with were helpful and careful.
4. What could we improve?
Maybe finding a solution to improve the payment from abroad, in our case The Netherlands. It will certainly not be the last time that we will place an order with you.
5. Is there a particular member of our team that deserves a mention in our weekly meeting?
The first time I was walked by Gwyn Ewens. The second time we placed an order Mark Hughes assisted me. Both times I had an excellent communication.

Thank you for the help! Good luck with everything!

Julie B

Wed 16th Jan 2019

Overall service is good and when I’ve phoned people have been very helpful, so no problem there.

Kenny C

Wed 16th Jan 2019

Great service good product just what I ordered arrived prompt very happy
Five out of five

Michael O

Wed 16th Jan 2019

Purchased item on a recommendation from someone who had used the item in a previous job,
Item looks great but hasn’t been used yet, purchased in anticipation of bad weather

Christine K

Wed 16th Jan 2019

I have been very pleased with the speed of the delivery of the items I have ordered very efficient.

Will U

Wed 16th Jan 2019

1. What made you buy these products from SSP Direct – It was the perfect product for my requirements at a good price
2. What did you think of the product? – As described – very satisfied
3. What did we get right? – product description – delivery times
4. What could we improve? – I have no comment
5. Is there a particular member of our team that deserves a mention in our weekly meeting? – All completed online
Finally, out of 5 what would you rate us? 5

Sharron K

Sun 16th Dec 2018

1.What made you choose to buy these products from SSP? Google search – competitive pricing
2.What did you think of the product? Fits all purposes
3.What did we get right? Speedy delivery efficient ordering service
4.What could we improve? N/A
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Customer service dept.
Finally, out of 5 what would you rate us? 5

Barry H

Thu 13th Dec 2018

I’m very satisfied with your secure double lockable socket cover which I ordered to assist an elderly relative with dementia in preventing her switching off her alarm unit.
Having searched the internet for a suitable product I found the SSP socket cover the one to meet our needs. The product was well designed, robust and simple to fix to the wall.
I found it easy to place the order with you online and delivery was fast.
5 Stars

Harvey S

Thu 13th Dec 2018

Why SSP? Found it on the internet
Product? I did not see it, delivered to one of our site guys, no negative feedback received.
Service? Arrived as per order instructions.
Staff? Guy I dealt with for phone order was very helpful.
Rating? No reason not to award 5 out of 5.

Rae Cameron

Thu 13th Dec 2018

1.What made you choose to buy these products from SSP? Have used your products before
2.What did you think of the product? Good for our GDPR use
3.What did we get right? Delivery was prompt, quicker then expected
4.What could we improve? More choice, as need to be able to put in badge numbers and the book we use, doesn’t have that facility
Rating? Finally, out of 5 what would you rate us? 4

Gary J

Thu 13th Dec 2018

Why SSP? We have used you before and was happy with your service
Product? Product was good quality
Service? Everything we asked for was received
Improvements? Nothing I can think of needs improving
Staff? All staff we have spoken to have been very helpful.
Rating? Finally 5/5

Rudulph J

Thu 13th Dec 2018

Why SSP? It was just what I wanted.
Product? Looks ok . Ask me again in 10 years!
Service? All good. I like simple clear website with clear pictures and section on how how make signs.
Improvements? More pictures in context so we can see the scale.
Staff? No personal contact needed

Score 5

Matt F

Thu 13th Dec 2018

1.What made you choose to buy these products from SSP? I have purchased from you in the past. My original reason and subsequently, is because your website is the easiest to understand and navigate.
2.What did you think of the product? I have always been satisfied with the products I have purchased (security screws). One one occasion a screw driver broke and you replaced it quickly and free of charge, cemented my loyalty.
3.What did we get right? Effective website. Good value products. Small quantities of screws available. Swift delivery. Customer service as per point above.
4.What could we improve? Nothing comes to mind.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Whoever sent me the email on 05.08.18 at 09.40, they didn’t sign it, just SSP but they sorted my problem and sent me some info too.
Finally, out of 5 what would you rate us? 5
Rating? Score 5

David H

Wed 28th Nov 2018

1.What made you choose to buy these products from SSP? Good value.
2.What did you think of the product? They seem OK have not fitted them as yet. They would be better for us if pre drilled on carer's for fixing.
3.What did we get right? on time
4.What could we improve? nothing so far
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No
Finally, out of 5 what would you rate us? 5

Melanie M

Tue 27th Nov 2018

All good and speedy delivery 5/5

Caroline A

Tue 27th Nov 2018

1.What made you choose to buy these products from SSP? – they are the best fit for my needs
2.What did you think of the product? – perfect
3.What did we get right? – great product, fair price, fast delivery
4.What could we improve? - nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – I order online so no name to mention
Finally, out of 5 what would you rate us? 5

Bryan O

Tue 27th Nov 2018

Is there anybody that you have dealt with that deserves a special mention in our team meeting? YES, WHOEVER DEALT WITH MY TRANSACTION MADE MY TRANSACTION VERY EASY

Finally, out of 5 what would you rate us? 5

Caroline D

Tue 27th Nov 2018

1.What made you choose to buy these products from SSP? - Needed GDPR Reception and Signing In/out books
2.What did you think of the product? - Good
3.What did we get right? - easy to order, quick delivery
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us? 5

Ben D

Tue 27th Nov 2018

1.What made you choose to buy these products from SSP? Google search, one of the first links that came up!
2.What did you think of the product? We have not been able to install yet (order was for an alarmed cover for an emergency door release point) however looks appropriate to our needs and as advertised.
3.What did we get right? Very polite and pleasant on the phone (I called just after placing the order to enquire about delivery slots), and very prompt dispatch/delivery.
4.What could we improve? Nothing, as far as I can see, very pleased.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry didn’t catch the name of the gentleman I spoke to Friday!

Finally, out of 5 what would you rate us? 5

Sarah T

Tue 27th Nov 2018

Excellent price, perfect product - Thank you

Linda M

Tue 27th Nov 2018

1.What made you choose to buy these products from SSP? Ready for GDPR
2.What did you think of the product? Good
3.What did we get right? Everything
4.What could we improve? Just keep up the good work
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry all online!

Finally, out of 5 what would you rate us? 5

Martin W

Tue 27th Nov 2018

1.What made you choose to buy these products from SSP? Suitable for a bespoke application.
2.What did you think of the product? Good quality.
3.What did we get right? Everything from order placement, to delivery.
4.What could we improve? Don’t really know.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All co.

Finally, out of 5 what would you rate us? 5

Andy S

Tue 27th Nov 2018

Price ok and quality very good. Bought first signs over the phone....great service.
A full 5 from me.

Simon S

Tue 27th Nov 2018

I chose to buy from you because you came up top result on a Google search I did. The product is exactly what I wanted and was expecting to receive.

The service was prompt and painless. Tracking could be useful I suppose but I had mine delivered to my work address so it wasn’t an issue for me.

I can’t single anyone out for praise. It was a matter of fact transaction.

John RF S

Mon 26th Nov 2018

Q1: I needed to ‘lock down’ a heating system for an elderly lady; did a google search, found you ...

Q2: Very good products, did ‘what it said on the tin’ ...

Q3: All of it ...! Wish all companies were like yours ...!

Q4: Nothing ... don’t spoil something that works ...

Q5: Only dealt with a web page & e-mail system; all worked just fine...

Cheers, John; oh yes ... Happy Christmas 🎄

Ian M

Fri 9th Nov 2018

1.What made you choose to buy these products from SSP? oblong red & white fence post reflectors.

2.What did you think of the product? ideal for what I needed.

3. 3.What did we get right? bought off internet. The whole process was seamless. Saw, bought, paid for, delivered! Simples (sorry)!!

4. What could we improve? No

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No one in particular just thank you for the service.

5 out of 5. When I need more signage I will certainly use SSP.

Ian E

Fri 9th Nov 2018

Products in stock. Straightforward web shop. Quick delivery. 5 out of 5

Lynne W

Fri 9th Nov 2018

1.What made you choose to buy these products from SSP? head office

2.What did you think of the product? perfect

3.What did we get right? efficient service

5 out of 5

Thanks, Lynn 😊






Simon P

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? Previous customer
2.What did you think of the product? Good, as bought previously from SSP
3.What did we get right? Fast delivery
Finally, out of 5 what would you rate us? 4.5

John D

Fri 15th Feb 2019

Please see below, you’ve all done very well !!
Product:
1.What made you choose to buy these products from SSP? Use regularly
2.What did you think of the product? Does the job
3.What did we get right? Everything
Finally, out of 5 what would you rate us? 5

Steve O

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? Online , easy to navigate and find products
2.What did you think of the product? As described and perfect for what we needed them for
3.What did we get right? Most of it
4.What could we improve? Initial picking
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All done on line or via email
Finally, out of 5 what would you rate us? 4.5

Lesley J

Fri 15th Feb 2019

The customer service I received when ordering are signing in sheets was really good, it was a fast delivery after the order had gone through. Mark Hughes and Mike was the contacts I dealt with and they responded really quickly to any queries and placed the order efficiently.

Kevin T

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? My Engineer sourced them via Google Search.
2.What did you think of the product? Great, but they were only secure machine screws!
3.What did we get right? Everything.
4.What could we improve? Nothing as yet.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes I spoke with one guy (don’t 4recall the name) re delivery and he told me it will be with us in 20 Mins an we had in 10!!
Finally, out of 5 what would you rate us? At this time 5

Amanda C

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? To comply with GDPR
2.What did you think of the product? Good
3.What did we get right? Excellent delivery service
4.What could we improve? Everything was fine and efficient
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Emailed order.

Bruce B

Fri 15th Feb 2019

I bought a couple of reflector panels to help with visibility, especially at night, when reversing the cars out into the lane between two low stone walls.
The reflective quality of the panels is by far the best due to the incorporation of lots of highly reflective 'mini prisms' and is far superior to e.g. standard reflective tapes etc. They are formed onto aluminium panels and will be very durable as a result. pre-drilled for screws too.
good that you can get a custom size if required.
a selection of security screws is also available
came well packaged on good time
very satisfied, thank you
5 out of 5

Christine B

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? I was asked to purchase a post for the Parish Council and found you online
2.What did you think of the product? Very good
3.What did we get right? Very good
4.What could we improve? Don’t think you could!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did not deal direct with an individual
Finally, out of 5 what would you rate us? 5

Lisa H

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? – It was what we needed to comply with GDPR
2.What did you think of the product? – Visitors find it confusing at first sight when signing in
3.What did we get right? – It arrived promptly and does what it says
Finally, out of 5 what would you rate us? – 4.5

Colleen T

Fri 15th Feb 2019

1.What made you choose to buy these products from SSP? Only place that we could source the product.
2.What did you think of the product? Exactly what we were after.
3.What did we get right? Friendly and efficient service.
Finally, out of 5 what would you rate us? 5

Khalid K

Thu 14th Feb 2019

1.What made you choose to buy these products from SSP? Sell with security products I manufacture
2.What did you think of the product? Fine but expensive
3.What did we get right? Sending it
4.What could we improve? Delivery time
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No
Finally, out of 5 what would you rate us? 4

Chris H

Tue 12th Feb 2019

I have received a great service from SSP and Mark Hughes especially.
It would be good to get an acknowledgement that goods have been delivered to my client so i Don't have to check myself.

Dave S

Tue 12th Feb 2019

1.What made you choose to buy these products from SSP? Unable to source similar product elsewhere.
2.What did you think of the product? Looked good on the screen but sent straight to our customer after receiving delivery from yourselves.
3.What did we get right? It was the right product and it reached us.
4.What could we improve? Your emailed confirmation stated that we would receive the item on Monday, but didn't arrive on that day.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
Finally, out of 5 what would you rate us? 4.

Alastair C

Mon 4th Feb 2019

1.What made you choose to buy these products from SSP? Previous excellent service.
2.What did you think of the product? Happy with the product.
3.What did we get right? Prompt processing or order and next day delivery.
4.What could we improve? Nothing I can think of.
Finally, out of 5 what would you rate us? 5

Erika

Wed 30th Jan 2019

Hi I needed radiator valves and a thermostat cover to stop my 98 year old Nan from turning her heating off as she has severe memory problems and fiddles with switches all the time.She is then found by her carers sat in a freezing home.
You had by far best products on the market. Your staff were utterly brilliant over the phone as I called several times and are a real credit to the company.
Utterly faultless and now we have a system in place that will stop Nan fiddling and potentially freezing to death.This is essential as she is determined to remain in her home and lives a round trip of 237 miles away.
5 out of 5 across the board.
Keep up the great work.
Regards Erika

Wendy

Tue 29th Jan 2019

We bought 5 GDPR compliant visitor signing in books.
The product is as good as any other GDPR book but tricky to explain to visitors.
Very quick service and easy ordering.
5/5.

SSP Response: 

Thank you for your speedy feedback!
Because it is a new system it does take a little bit of adjustment. However, we have come up with the below product which may be helpful for your reception staff/visitors:
https://www.securitysafetyproducts.co.uk/security/visitor-books/gdpr-books-visitor-instructions-desktop-sign.php

Cilla Br

Tue 29th Jan 2019

I bought this product from you following a recommendation from a college. The product was perfect and resolved a problem that I was having immediately.
The whole ordering procedure was very straight forward and the items arrived quickly.
I would give everything a 5/5 from ordering through to delivery. I am 100% satisfied with the product.

Judith K

Tue 29th Jan 2019

Everything was good with our recent order as per usual. Thank you for your help and speedy supply.

Leslie L

Tue 29th Jan 2019

I looked up on line and your products looked good. I watched the video.
I’m really happy with my personalised visitors book. It's perfect.
The products came straight away.
Would rate 5 out of 5.
Don’t know specific people but really happy with the company and will definitely use again.

Chris B

Tue 29th Jan 2019

1.What made you choose to buy these products from SSP? – Bought previous after searching on Google
2.What did you think of the product? – Product is very good quality and ideal for the use we intended.
3.What did we get right? – Product arrived in excellent time and process was very efficient.
Finally, out of 5 what would you rate us? - 5

Daniel B

Mon 28th Jan 2019

1.What made you choose to buy these products from SSP?
you had the product I was looking for and most competitive with regards to price.
2.What did you think of the product?
not myself installing it, but it was just a steel sign post.
3.What did we get right?
1 item (the cap) was missing from the order when delivered, had to chase and was re sent for the next day. This was resolved quickly.
4.What could we improve?
Checking all goods are picked before delivering – to prevent issue I had explained above.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Finally, out of 5 what would you rate us? 4

Elaine Fairlie

Mon 21st Jan 2019

We bought Visitor books with hidden name, car reg, etc to comply with GDPR and everyone seems happy with the product. Thank you for the quick service especially over the festive period, and we would rate you 5 out of 5.

 

Sedef I

Thu 17th Jan 2019

1. What made you buy these products from SSP Direct
The resin why we have chosen your company is because our director has mentioned you. I do not dare to say where she has discovered you.
2. What did you think of the product?
The product met our needs to ensure the privacy of our visitors. Due to the change of the privacy rules in The Netherlands we have to take this action.
3. What did we get right?
The mutual communication went quickly and accurately. There were some complications in paying that we came out together. In addition, the employees that I have spoken with were helpful and careful.
4. What could we improve?
Maybe finding a solution to improve the payment from abroad, in our case The Netherlands. It will certainly not be the last time that we will place an order with you.
5. Is there a particular member of our team that deserves a mention in our weekly meeting?
The first time I was walked by Gwyn Ewens. The second time we placed an order Mark Hughes assisted me. Both times I had an excellent communication.

Thank you for the help! Good luck with everything!

Julie B

Wed 16th Jan 2019

Overall service is good and when I’ve phoned people have been very helpful, so no problem there.

Kenny C

Wed 16th Jan 2019

Great service good product just what I ordered arrived prompt very happy
Five out of five

Michael O

Wed 16th Jan 2019

Purchased item on a recommendation from someone who had used the item in a previous job,
Item looks great but hasn’t been used yet, purchased in anticipation of bad weather

Christine K

Wed 16th Jan 2019

I have been very pleased with the speed of the delivery of the items I have ordered very efficient.

Will U

Wed 16th Jan 2019

1. What made you buy these products from SSP Direct – It was the perfect product for my requirements at a good price
2. What did you think of the product? – As described – very satisfied
3. What did we get right? – product description – delivery times
4. What could we improve? – I have no comment
5. Is there a particular member of our team that deserves a mention in our weekly meeting? – All completed online
Finally, out of 5 what would you rate us? 5

Sharron K

Sun 16th Dec 2018

1.What made you choose to buy these products from SSP? Google search – competitive pricing
2.What did you think of the product? Fits all purposes
3.What did we get right? Speedy delivery efficient ordering service
4.What could we improve? N/A
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Customer service dept.
Finally, out of 5 what would you rate us? 5

Barry H

Thu 13th Dec 2018

I’m very satisfied with your secure double lockable socket cover which I ordered to assist an elderly relative with dementia in preventing her switching off her alarm unit.
Having searched the internet for a suitable product I found the SSP socket cover the one to meet our needs. The product was well designed, robust and simple to fix to the wall.
I found it easy to place the order with you online and delivery was fast.
5 Stars

Harvey S

Thu 13th Dec 2018

Why SSP? Found it on the internet
Product? I did not see it, delivered to one of our site guys, no negative feedback received.
Service? Arrived as per order instructions.
Staff? Guy I dealt with for phone order was very helpful.
Rating? No reason not to award 5 out of 5.

Rae Cameron

Thu 13th Dec 2018

1.What made you choose to buy these products from SSP? Have used your products before
2.What did you think of the product? Good for our GDPR use
3.What did we get right? Delivery was prompt, quicker then expected
4.What could we improve? More choice, as need to be able to put in badge numbers and the book we use, doesn’t have that facility
Rating? Finally, out of 5 what would you rate us? 4

Gary J

Thu 13th Dec 2018

Why SSP? We have used you before and was happy with your service
Product? Product was good quality
Service? Everything we asked for was received
Improvements? Nothing I can think of needs improving
Staff? All staff we have spoken to have been very helpful.
Rating? Finally 5/5

Rudulph J

Thu 13th Dec 2018

Why SSP? It was just what I wanted.
Product? Looks ok . Ask me again in 10 years!
Service? All good. I like simple clear website with clear pictures and section on how how make signs.
Improvements? More pictures in context so we can see the scale.
Staff? No personal contact needed

Score 5

Matt F

Thu 13th Dec 2018

1.What made you choose to buy these products from SSP? I have purchased from you in the past. My original reason and subsequently, is because your website is the easiest to understand and navigate.
2.What did you think of the product? I have always been satisfied with the products I have purchased (security screws). One one occasion a screw driver broke and you replaced it quickly and free of charge, cemented my loyalty.
3.What did we get right? Effective website. Good value products. Small quantities of screws available. Swift delivery. Customer service as per point above.
4.What could we improve? Nothing comes to mind.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Whoever sent me the email on 05.08.18 at 09.40, they didn’t sign it, just SSP but they sorted my problem and sent me some info too.
Finally, out of 5 what would you rate us? 5
Rating? Score 5

David H

Wed 28th Nov 2018

1.What made you choose to buy these products from SSP? Good value.
2.What did you think of the product? They seem OK have not fitted them as yet. They would be better for us if pre drilled on carer's for fixing.
3.What did we get right? on time
4.What could we improve? nothing so far
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No
Finally, out of 5 what would you rate us? 5

Melanie M

Tue 27th Nov 2018

All good and speedy delivery 5/5

Caroline A

Tue 27th Nov 2018

1.What made you choose to buy these products from SSP? – they are the best fit for my needs
2.What did you think of the product? – perfect
3.What did we get right? – great product, fair price, fast delivery
4.What could we improve? - nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – I order online so no name to mention
Finally, out of 5 what would you rate us? 5

Bryan O

Tue 27th Nov 2018

Is there anybody that you have dealt with that deserves a special mention in our team meeting? YES, WHOEVER DEALT WITH MY TRANSACTION MADE MY TRANSACTION VERY EASY

Finally, out of 5 what would you rate us? 5

Caroline D

Tue 27th Nov 2018

1.What made you choose to buy these products from SSP? - Needed GDPR Reception and Signing In/out books
2.What did you think of the product? - Good
3.What did we get right? - easy to order, quick delivery
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us? 5

Ben D

Tue 27th Nov 2018

1.What made you choose to buy these products from SSP? Google search, one of the first links that came up!
2.What did you think of the product? We have not been able to install yet (order was for an alarmed cover for an emergency door release point) however looks appropriate to our needs and as advertised.
3.What did we get right? Very polite and pleasant on the phone (I called just after placing the order to enquire about delivery slots), and very prompt dispatch/delivery.
4.What could we improve? Nothing, as far as I can see, very pleased.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry didn’t catch the name of the gentleman I spoke to Friday!

Finally, out of 5 what would you rate us? 5

Sarah T

Tue 27th Nov 2018

Excellent price, perfect product - Thank you

Linda M

Tue 27th Nov 2018

1.What made you choose to buy these products from SSP? Ready for GDPR
2.What did you think of the product? Good
3.What did we get right? Everything
4.What could we improve? Just keep up the good work
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry all online!

Finally, out of 5 what would you rate us? 5

Martin W

Tue 27th Nov 2018

1.What made you choose to buy these products from SSP? Suitable for a bespoke application.
2.What did you think of the product? Good quality.
3.What did we get right? Everything from order placement, to delivery.
4.What could we improve? Don’t really know.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All co.

Finally, out of 5 what would you rate us? 5

Andy S

Tue 27th Nov 2018

Price ok and quality very good. Bought first signs over the phone....great service.
A full 5 from me.

Simon S

Tue 27th Nov 2018

I chose to buy from you because you came up top result on a Google search I did. The product is exactly what I wanted and was expecting to receive.

The service was prompt and painless. Tracking could be useful I suppose but I had mine delivered to my work address so it wasn’t an issue for me.

I can’t single anyone out for praise. It was a matter of fact transaction.

John RF S

Mon 26th Nov 2018

Q1: I needed to ‘lock down’ a heating system for an elderly lady; did a google search, found you ...

Q2: Very good products, did ‘what it said on the tin’ ...

Q3: All of it ...! Wish all companies were like yours ...!

Q4: Nothing ... don’t spoil something that works ...

Q5: Only dealt with a web page & e-mail system; all worked just fine...

Cheers, John; oh yes ... Happy Christmas 🎄

Ian M

Fri 9th Nov 2018

1.What made you choose to buy these products from SSP? oblong red & white fence post reflectors.

2.What did you think of the product? ideal for what I needed.

3. 3.What did we get right? bought off internet. The whole process was seamless. Saw, bought, paid for, delivered! Simples (sorry)!!

4. What could we improve? No

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No one in particular just thank you for the service.

5 out of 5. When I need more signage I will certainly use SSP.

Ian E

Fri 9th Nov 2018

Products in stock. Straightforward web shop. Quick delivery. 5 out of 5

Lynne W

Fri 9th Nov 2018

1.What made you choose to buy these products from SSP? head office

2.What did you think of the product? perfect

3.What did we get right? efficient service

5 out of 5

Thanks, Lynn 😊