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Customer Reviews
1,606






Karen Rhead

Mon 13th Nov 2017

Hi

We have recently started using the 'one sign-in' system and initially selected SSP due to price.

I ordered some refills shortly afterwards but ordered the wrong ones.

Gwyn Ewens was very helpful at sorting this out - sending out the correct ones straightaway and organising the collection of the incorrect ones (the latter at no cost to ourselves).

His intervention has ensured I will come back to SSP in the future.

Simon Saunders

Mon 13th Nov 2017

The signs were ordered from SSP as they offered a service to give customisation, supplying proofs of artwork as well as changes, at a very reasonable price.  Communications and delivery were efficient and fast, so I’d be happy recommend.

John Key

Mon 13th Nov 2017

I looked on the internet for a fire hydrant marker sign.

Your site provided detailed information on what to do. The ordering process was easy and the sign came very quickly. All round a great service, 5/5.

Kathleen Alcorn

Tue 7th Nov 2017

Product:
1.What made you choose to buy these products from SSP? Your site was easy to find for the safety cover my client needed.
2.What did you think of the product? The safety cover was just as it was described and appeared on your site. Fire Home Safety officers approved this product prior to me ordering it on behalf of my client.
 
Service:
3.What did we get right?  Delivery name and address had to be different from payment name and address but this was not a problem. Delivery was quick.
4.What could we improve? Slight misspelling of clients name but this did not effect delivery or necessary paperwork.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I'm sorry I don't have a note of the gentleman's name who took the order but I can only thank him for the efficient and helpful way he was able to deal with my questions, order and payment.
 
Finally, out of 5 what would you rate us? I rate the service I received 5

Sue S

Sat 4th Nov 2017

 5 out of 5  Thank you!

Carol Jackson

Fri 3rd Nov 2017

Hi. I purchased a couple of reflectors to put on our front wall.  Parcel was delivered the next day, well packaged and is exactly as described online.

I found your site via a Google search.

Hopefully once installed hopefully will stop idiot delivery demolishing our front wall.

Jane Daniels

Fri 3rd Nov 2017

Hello,

We recently ordered some plastic wallets to attach to lanyards and the visitor one write sheets. The sevice was excellent as was the delivery time. Thank you very much.

Paul Edwards

Fri 3rd Nov 2017

Product:
1.What made you choose to buy these products from SSP? Simple internet search to identify a suitable supplier.
2.What did you think of the product? All as described and expected.

Service:
3.What did we get right? Ease of ordering procedure and prompt delivery.
4.What could we improve? NA
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No contact was necessary.

Jackie B

Fri 3rd Nov 2017

Product:

1.What made you choose to buy these products from SSP? Good website and easy to get around. Good value for money.

2.What did you think of the product? We haven’t installed as yet but looks fit for purpose

Service:

3.What did we get right? Delivered quickly and helpful on the call line

4.What could we improve? Nothing as I have noticed from my experience

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I didn’t get their names, but I spoke to 2 men on the phone and they were both knowledgeable and helpful

Emma Young

Mon 30th Oct 2017

Product of very good quality, fast delivery, would definitely buy from SSP Direct again.

5 star

Matt Preston

Fri 27th Oct 2017

Product:
1.What made you choose to buy these products from SSP? You were the only one I could find on the internet doing this product!
2.What did you think of the product? I like it - clear printing and looks robust.  Haven’t used it properly yet, but feels the same quality as other safety signs I have ordered in for work

Service:
3.What did we get right? Yes
4.What could we improve? I had to go to another provider to het a hi vis vest. Why don tyou do a mathcing (UAV) one?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes - me. I am a top customer! :-) OK - so it's not all about me.  I must say this arrived first out of all the other stuff I ordered from other suppliers on the same day (including from Amazon).  Well done!.
 
Finally, out of 5 what would you rate us? 5

Grahame Barker

Fri 27th Oct 2017

Thanks for supplying the security fixings for our mini wing mirrors.

We bought them from you, because you have provided the same product for another member of our family, and both product and service were first class.

Again happy with this purchase, received faster than indicated - thanks

Robert Hague

Fri 27th Oct 2017

Fast delivery, good value products thank you for your efficient service it's a big 5.

Anne Cummins

Fri 27th Oct 2017

Found web site online , thought service was excellent 

Kathy

Fri 27th Oct 2017

 

Product:

1. What made you choose to buy these products from SSP? We chose to buy these products from SSP as the price was favourable.  
2. What did you think of the product? The products are very good quality and we will use SSP again.

Service:

 3. What did we get right? You got the products, prices and delivery right.
 4. What could we improve?  As this is our first time dealing with you we cannot comment on how you could improve but if we think of anything we will add comments at a later date.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Did not deal with anybody personally as all done online.

Jonathan Stedman

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?  - Good range - easy to use website

2. What did you think of the service? - Good - but let down by Parcel force who are the worst courier in these parts.

3. What did you think of the product? - Very satisfied

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) - Vandal resistant wood shelters - see  www.naturalshelter.com

5. Out of 5 (with 5 being great) how would you rate us? 5

Rebecca Simmons

Fri 20th Oct 2017

I am extremely satisfied with the service and attention to detail from SSP. Will definitely use again.

Alison Willson

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? A field sales team member forwarded the link to me
2. What did you think of the service? Excellent – arrived faster than expected so I was able to send out to our field sales team quicker, which means that our live products will be secured onto their security brackets faster
3. What did you think of the product? Excellent
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Security for our live products in stores
5. Out of 5 (with 5 being great) how would you rate us? 5

Gbemi Agbaje

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?....... Just random internet search through google
2. What did you think of the service?.........was very good, although the delivery was not until Monday, they originally advised Friday, I guess that's not you.
3. What did you think of the product?....... It was good
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)....... we intend to put on a private communal area to stop fly tipping.
5. Out of 5 (with 5 being great) how would you rate us?.......4

Daniel Hallahan

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?  I have  purchased  these  from  you before.
2. What did you think of the service? Excellent
3. What did you think of the product? Fit for purpose
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I am  a maintenance  manager in the  care industry
5. Out of 5 (with 5 being great) how would you rate us? 5

Ian Symington

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? Cheapest price online

2. What did you think of the service? Great (did exactly what was on the tin).

3. What did you think of the product? Fine and fitted the purpose

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Fixing a Blank plate in a secure mental unit in a hospital.

5. Out of 5 (with 5 being great) how would you rate us? 5

Paula Armenis

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? Right product, right price

2. What did you think of the service? Excellent – very prompt and excellent customer service

3. What did you think of the product? Excellent

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We run a respite service for adults with a learning difficulty and wanted to signpost the facilities

5. Out of 5 (with 5 being great) how would you rate us? 5

Ray Underwood

Fri 13th Oct 2017

1. What made you choose to buy these products from SSP?
Looked a good company on the web search

2. What did you think of the service?
Very good

3. What did you think of the product?
Very good

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
To stop people parking in front of the gates to a property we own

5. Out of 5 (with 5 being great) how would you rate us?
4 - Would have been 5 but your postage is expensive and it took 3 days to get here.

Tina Butler

Fri 6th Oct 2017

1. What made you choose to buy these products from SSP? easy to place orders

2. What did you think of the service? Good

3. What did you think of the product? Good

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Motorway & road signage needed for every job we prepare & lay as a Tarmac company

5. Out of 5 (with 5 being great) how would you rate us? 5

Andy Kemplen

Fri 6th Oct 2017

1. What made you choose to buy these products from SSP? Demand

2. What did you think of the service? No Problems

3. What did you think of the product? What we ordered, will do the job

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Mandatory HS&E Labelling

5. Out of 5 (with 5 being great) how would you rate us? 4

Phil Turner

Tue 3rd Oct 2017

1. What made you choose to buy these products from SSP? Saw your site on internet.

2. What did you think of the service? Very good service

3. What did you think of the product?  Very good product

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Use product on drill to secure clips to street furniture to install traffic monitoring equipment.

5. Out of 5 (with 5 being great) how would you rate us? 5

Tony

Mon 2nd Oct 2017

First class service, a very helpful young lady on the telephone.
I will certainly shop with you again.

Howard White

Fri 29th Sep 2017

Many thanks for your clear client retention and service integrity.

You very seldom see this level of diligence and care towards after sales customer service, very refreshing to see.

I will certainly not hesitate to use you for all our signage / safety needs in the future and will recommend your company whenever the opportunity arises.

Helen Williams

Fri 29th Sep 2017

1. What made you choose to buy these products from SSP? First provider on internet search with what I wanted,
2. What did you think of the service? Excellent – very professional and friendly.

3. What did you think of the product? Not opened yet – was for a third party but confident of quality.

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Will be wall mounted for traffic warning for lorries to a residential OAP park near our factory

5. Out of 5 (with 5 being great) how would you rate us? 5

Lisa Fincher

Fri 29th Sep 2017

1. What made you choose to buy these products from SSP? You had what we wanted at a competitive price.

2. What did you think of the service? It’s always been great. I usually order by phone because it’s fastand the package arrives within a day or two.

3. What did you think of the product? It suits our needs.

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We ordered the School Visitors One-Write System initially but this was a reorder of the refill pages.

5. Out of 5 (with 5 being great) how would you rate us? 5!

Les Gourlay

Fri 29th Sep 2017

I am a shop manager in the building trade, I wanted to highlight directions to my depot

by mounting a 'road sign' at the end of the road directing people to us.

I used your products to mount the sign I made on the existing road sign poles.

 

Looks like it is an 'official sign' mounted properly with your product.

 

All good, would use again.

 

Julie

Fri 29th Sep 2017

1. What made you choose to buy these products from SSP? Google search/ good prices & variety of products

2. What did you think of the service? Excellent

3. What did you think of the product? Excellent

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Security screws for mental health unit glazing

5. Out of 5 (with 5 being great) how would you rate us? 5

Jackie

Fri 29th Sep 2017

1. What made you choose to buy these products from SSP? Internet search found your company

2. What did you think of the service? Staff were very helpful when I called for advice/price

3. What did you think of the product? Order was handled promptly and delivered in a timely manner.  

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Order was handled promptly and delivered in a timely manner.  


Matthew Hurst

Fri 29th Sep 2017

1. What made you choose to buy these products from SSP?
I could not find a competitor who offered an even vaguely similar alternative; I wanted a professional bus-stop sign that I could also personalise. For the former I would have had to order a genuine sign as a genuine company, for the latter I would have had to purchase a paper poster. SSP was the only place that offered an actual sign which I could add whatever I wanted to it.

2. What did you think of the service?
I am very impressed with the service. I had problems with payment and SSP went out of their way to contact me, help me through the problem and offer alternative ways of making my purchase. They also provided some advice with regards to the aesthetic of my sign - making my personalised bus-stop sign look as authentic as possible. Very efficient service, genuinely helpful, quick and friendly emails.

3. What did you think of the product?
I haven't received it yet (in the process of being made). Send me a reminder email when I actually receive the sign please!

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
Bit of a weirdly worded question this one - I'd ditch the "If it's not a stupid question" bit - it's not a stupid question especially with the explanatory brackets. My Father-in-Law has recently renovated his garden and introduced a sitting area which he's decided looks like a bus stop. A bus stop needs a bus-sign, so I've purchased the personalised bus-stop sign from SSP as a christmas present.

5. Out of 5 (with 5 being great) how would you rate us?
5 - If you had asked "would I recommend you/use you again in the future" then yes I would, although my purchase is probably a one-off and repeat custom unlikely - I don't need multiple personalised bus-stop signs!

Stephanie Mcglynn

Wed 27th Sep 2017

1. What made you choose to buy these products from SSP? 1.    I chose SSP because the price was good, we weren’t overcharged on delivery (being in Scotland we always get fleeced on that)  and I liked the option of being able to have a bespoke sign.

2. What did you think of the service? Very Good

3. What did you think of the product? Although I haven’t used it yet, it seems substantial and fit for purpose.

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I ordered temporary bus stops, it’s difficult to elaborate on that without stating the obvious.

5. Out of 5 (with 5 being great) how would you rate us? 5 out of 5

Sally Lee

Wed 27th Sep 2017

1. What made you choose to buy these products from SSP? Low price

2. What did you think of the service? Service was excellent

3. What did you think of the product? The product is of good quality

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) For identification for Staff and visitors

5. Out of 5 (with 5 being great) how would you rate us? 5

Tim Parry

Tue 26th Sep 2017

Just after I left work on Friday afternoon the two cages and fixings kit arrived.
Thanks for looking into the problems for me.
They look great and quite strong.
We need these cages as we have a couple of webcams watching a remote LED screen. The cams will be a little bit exposed to theft or damage, so I’m hoping that the security screws keep everything where they are supposed to be!
Will definitely use you guys again when we ned these sort of things,
Thanks & Regards
Tim

Michael Tyson

Mon 25th Sep 2017

1.What did you think of the service?

The service far exceeded my expectations, particularly the continuity and creative input from Victoria.

2. What did you think of the product?

Very Good Quality, strong robust warning cones and high gloss logo stickers.

3. If it’s not a stupid question, what did you use this product for?

Warning cones are  a legal requirement by CAA for commercial UAV.

4.  Out of 5 (with 5 being great) how would you rate us?

5 of course.


Steve Raine

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? Looked good quality & price

2. What did you think of the service? Very good, easy to order on-line & arrived fairly quickly

3. What did you think of the product? Excellent quality, looks very professional

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Control of visitors & contractors to site

5. Out of 5 (with 5 being great) how would you rate us? 5

Michelle Thomas

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? Value for money

2. What did you think of the service? Excellent

3. What did you think of the product? Really good simple to use but covers all aspects required

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Permits to work at height

5. Out of 5 (with 5 being great) how would you rate us? 5

Jane Daniels

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? 1.    We buy various products from you already and thought you maybe able to supply what we needed this time.

2. What did you think of the service? The service was excellent both before sales information and the speedy delivery.

3. What did you think of the product? The product is exactly what we needed.

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We have put our ID badge and door entry fob on them ( for staff dealing with certain children where the staff shouldn't have a lanyard round their neck)

5. Out of 5 (with 5 being great) how would you rate us? 5.

Lisa Ashcroft

Fri 22nd Sep 2017

Great service, many thanks.

Sylvia Perkins

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? I was what we wanted at the right price

2. What did you think of the service? Very good

3. What did you think of the product? Very good             

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) parking area

5. Out of 5 (with 5 being great) how would you rate us?5

Chris Smith

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? - I Googled the product I wanted, and your website seemed very professional with a range of products. 

2. What did you think of the service? Very good.

3. What did you think of the product? Very good.

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) - to put on the corner of a low ceiling to alert people, and protect their heads if they do bump into it.

5. Out of 5 (with 5 being great) how would you rate us? 5

Andy Ryan

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? Looked good quality & price

2. What did you think of the service? Very good, easy to order on-line & arrived fairly quickly

3. What did you think of the product? Excellent quality, looks very professional

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Control of visitors & contractors to site

5. Out of 5 (with 5 being great) how would you rate us? 5

Michelle Thomas

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? Value for money

2. What did you think of the service? Excellent

3. What did you think of the product? Really good simple to use but covers all aspects required

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Permits to work at height

5. Out of 5 (with 5 being great) how would you rate us? 5

Brenda Steele

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? You were the supply we found when doing a search

2. What did you think of the service? excellent

3. What did you think of the product? It functions as required

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) we are a business centre and have a lot of visitors so need to comply with Data protection etc

5. Out of 5 (with 5 being great) how would you rate us? 5

Monique Daley-Yates

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? Good quality product

2. What did you think of the service? Great service and very helpful staff

3. What did you think of the product? Good quality product

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) The sign is to be used in the entrance to a private road

5. Out of 5 (with 5 being great) how would you rate us? 5
 

Marc Petrucci

Mon 18th Sep 2017

  1. What made you choose to buy these products from SSP?

Have used you before

  1. What did you think of the service?

Very helpful lady over the phone

  1. What did you think of the product?

Exactly what we wanted

  1. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)

To stop people pushing thewrong button and leaving mag locks deactivated

  1. Out of 5 (with 5 being great) how would you rate us?

4 always room for improvement !!! lol

David Wickham

Sat 16th Sep 2017

very friendly service helpful .Delivered the sign the next day.Very happy with the sign will buy again.lady on the phone easy to talk too very clear.hopefuly no one will park in my space anymore.






Karen Rhead

Mon 13th Nov 2017

Hi

We have recently started using the 'one sign-in' system and initially selected SSP due to price.

I ordered some refills shortly afterwards but ordered the wrong ones.

Gwyn Ewens was very helpful at sorting this out - sending out the correct ones straightaway and organising the collection of the incorrect ones (the latter at no cost to ourselves).

His intervention has ensured I will come back to SSP in the future.

Simon Saunders

Mon 13th Nov 2017

The signs were ordered from SSP as they offered a service to give customisation, supplying proofs of artwork as well as changes, at a very reasonable price.  Communications and delivery were efficient and fast, so I’d be happy recommend.

John Key

Mon 13th Nov 2017

I looked on the internet for a fire hydrant marker sign.

Your site provided detailed information on what to do. The ordering process was easy and the sign came very quickly. All round a great service, 5/5.

Kathleen Alcorn

Tue 7th Nov 2017

Product:
1.What made you choose to buy these products from SSP? Your site was easy to find for the safety cover my client needed.
2.What did you think of the product? The safety cover was just as it was described and appeared on your site. Fire Home Safety officers approved this product prior to me ordering it on behalf of my client.
 
Service:
3.What did we get right?  Delivery name and address had to be different from payment name and address but this was not a problem. Delivery was quick.
4.What could we improve? Slight misspelling of clients name but this did not effect delivery or necessary paperwork.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I'm sorry I don't have a note of the gentleman's name who took the order but I can only thank him for the efficient and helpful way he was able to deal with my questions, order and payment.
 
Finally, out of 5 what would you rate us? I rate the service I received 5

Sue S

Sat 4th Nov 2017

 5 out of 5  Thank you!

Carol Jackson

Fri 3rd Nov 2017

Hi. I purchased a couple of reflectors to put on our front wall.  Parcel was delivered the next day, well packaged and is exactly as described online.

I found your site via a Google search.

Hopefully once installed hopefully will stop idiot delivery demolishing our front wall.

Jane Daniels

Fri 3rd Nov 2017

Hello,

We recently ordered some plastic wallets to attach to lanyards and the visitor one write sheets. The sevice was excellent as was the delivery time. Thank you very much.

Paul Edwards

Fri 3rd Nov 2017

Product:
1.What made you choose to buy these products from SSP? Simple internet search to identify a suitable supplier.
2.What did you think of the product? All as described and expected.

Service:
3.What did we get right? Ease of ordering procedure and prompt delivery.
4.What could we improve? NA
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No contact was necessary.

Jackie B

Fri 3rd Nov 2017

Product:

1.What made you choose to buy these products from SSP? Good website and easy to get around. Good value for money.

2.What did you think of the product? We haven’t installed as yet but looks fit for purpose

Service:

3.What did we get right? Delivered quickly and helpful on the call line

4.What could we improve? Nothing as I have noticed from my experience

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I didn’t get their names, but I spoke to 2 men on the phone and they were both knowledgeable and helpful

Emma Young

Mon 30th Oct 2017

Product of very good quality, fast delivery, would definitely buy from SSP Direct again.

5 star

Matt Preston

Fri 27th Oct 2017

Product:
1.What made you choose to buy these products from SSP? You were the only one I could find on the internet doing this product!
2.What did you think of the product? I like it - clear printing and looks robust.  Haven’t used it properly yet, but feels the same quality as other safety signs I have ordered in for work

Service:
3.What did we get right? Yes
4.What could we improve? I had to go to another provider to het a hi vis vest. Why don tyou do a mathcing (UAV) one?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes - me. I am a top customer! :-) OK - so it's not all about me.  I must say this arrived first out of all the other stuff I ordered from other suppliers on the same day (including from Amazon).  Well done!.
 
Finally, out of 5 what would you rate us? 5

Grahame Barker

Fri 27th Oct 2017

Thanks for supplying the security fixings for our mini wing mirrors.

We bought them from you, because you have provided the same product for another member of our family, and both product and service were first class.

Again happy with this purchase, received faster than indicated - thanks

Robert Hague

Fri 27th Oct 2017

Fast delivery, good value products thank you for your efficient service it's a big 5.

Anne Cummins

Fri 27th Oct 2017

Found web site online , thought service was excellent 

Kathy

Fri 27th Oct 2017

 

Product:

1. What made you choose to buy these products from SSP? We chose to buy these products from SSP as the price was favourable.  
2. What did you think of the product? The products are very good quality and we will use SSP again.

Service:

 3. What did we get right? You got the products, prices and delivery right.
 4. What could we improve?  As this is our first time dealing with you we cannot comment on how you could improve but if we think of anything we will add comments at a later date.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Did not deal with anybody personally as all done online.

Jonathan Stedman

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?  - Good range - easy to use website

2. What did you think of the service? - Good - but let down by Parcel force who are the worst courier in these parts.

3. What did you think of the product? - Very satisfied

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) - Vandal resistant wood shelters - see  www.naturalshelter.com

5. Out of 5 (with 5 being great) how would you rate us? 5

Rebecca Simmons

Fri 20th Oct 2017

I am extremely satisfied with the service and attention to detail from SSP. Will definitely use again.

Alison Willson

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? A field sales team member forwarded the link to me
2. What did you think of the service? Excellent – arrived faster than expected so I was able to send out to our field sales team quicker, which means that our live products will be secured onto their security brackets faster
3. What did you think of the product? Excellent
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Security for our live products in stores
5. Out of 5 (with 5 being great) how would you rate us? 5

Gbemi Agbaje

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?....... Just random internet search through google
2. What did you think of the service?.........was very good, although the delivery was not until Monday, they originally advised Friday, I guess that's not you.
3. What did you think of the product?....... It was good
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)....... we intend to put on a private communal area to stop fly tipping.
5. Out of 5 (with 5 being great) how would you rate us?.......4

Daniel Hallahan

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?  I have  purchased  these  from  you before.
2. What did you think of the service? Excellent
3. What did you think of the product? Fit for purpose
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I am  a maintenance  manager in the  care industry
5. Out of 5 (with 5 being great) how would you rate us? 5

Ian Symington

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? Cheapest price online

2. What did you think of the service? Great (did exactly what was on the tin).

3. What did you think of the product? Fine and fitted the purpose

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Fixing a Blank plate in a secure mental unit in a hospital.

5. Out of 5 (with 5 being great) how would you rate us? 5

Paula Armenis

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? Right product, right price

2. What did you think of the service? Excellent – very prompt and excellent customer service

3. What did you think of the product? Excellent

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We run a respite service for adults with a learning difficulty and wanted to signpost the facilities

5. Out of 5 (with 5 being great) how would you rate us? 5

Ray Underwood

Fri 13th Oct 2017

1. What made you choose to buy these products from SSP?
Looked a good company on the web search

2. What did you think of the service?
Very good

3. What did you think of the product?
Very good

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
To stop people parking in front of the gates to a property we own

5. Out of 5 (with 5 being great) how would you rate us?
4 - Would have been 5 but your postage is expensive and it took 3 days to get here.

Tina Butler

Fri 6th Oct 2017

1. What made you choose to buy these products from SSP? easy to place orders

2. What did you think of the service? Good

3. What did you think of the product? Good

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Motorway & road signage needed for every job we prepare & lay as a Tarmac company

5. Out of 5 (with 5 being great) how would you rate us? 5

Andy Kemplen

Fri 6th Oct 2017

1. What made you choose to buy these products from SSP? Demand

2. What did you think of the service? No Problems

3. What did you think of the product? What we ordered, will do the job

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Mandatory HS&E Labelling

5. Out of 5 (with 5 being great) how would you rate us? 4

Phil Turner

Tue 3rd Oct 2017

1. What made you choose to buy these products from SSP? Saw your site on internet.

2. What did you think of the service? Very good service

3. What did you think of the product?  Very good product

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Use product on drill to secure clips to street furniture to install traffic monitoring equipment.

5. Out of 5 (with 5 being great) how would you rate us? 5

Tony

Mon 2nd Oct 2017

First class service, a very helpful young lady on the telephone.
I will certainly shop with you again.

Howard White

Fri 29th Sep 2017

Many thanks for your clear client retention and service integrity.

You very seldom see this level of diligence and care towards after sales customer service, very refreshing to see.

I will certainly not hesitate to use you for all our signage / safety needs in the future and will recommend your company whenever the opportunity arises.

Helen Williams

Fri 29th Sep 2017

1. What made you choose to buy these products from SSP? First provider on internet search with what I wanted,
2. What did you think of the service? Excellent – very professional and friendly.

3. What did you think of the product? Not opened yet – was for a third party but confident of quality.

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Will be wall mounted for traffic warning for lorries to a residential OAP park near our factory

5. Out of 5 (with 5 being great) how would you rate us? 5

Lisa Fincher

Fri 29th Sep 2017

1. What made you choose to buy these products from SSP? You had what we wanted at a competitive price.

2. What did you think of the service? It’s always been great. I usually order by phone because it’s fastand the package arrives within a day or two.

3. What did you think of the product? It suits our needs.

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We ordered the School Visitors One-Write System initially but this was a reorder of the refill pages.

5. Out of 5 (with 5 being great) how would you rate us? 5!

Les Gourlay

Fri 29th Sep 2017

I am a shop manager in the building trade, I wanted to highlight directions to my depot

by mounting a 'road sign' at the end of the road directing people to us.

I used your products to mount the sign I made on the existing road sign poles.

 

Looks like it is an 'official sign' mounted properly with your product.

 

All good, would use again.

 

Julie

Fri 29th Sep 2017

1. What made you choose to buy these products from SSP? Google search/ good prices & variety of products

2. What did you think of the service? Excellent

3. What did you think of the product? Excellent

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Security screws for mental health unit glazing

5. Out of 5 (with 5 being great) how would you rate us? 5

Jackie

Fri 29th Sep 2017

1. What made you choose to buy these products from SSP? Internet search found your company

2. What did you think of the service? Staff were very helpful when I called for advice/price

3. What did you think of the product? Order was handled promptly and delivered in a timely manner.  

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Order was handled promptly and delivered in a timely manner.  


Matthew Hurst

Fri 29th Sep 2017

1. What made you choose to buy these products from SSP?
I could not find a competitor who offered an even vaguely similar alternative; I wanted a professional bus-stop sign that I could also personalise. For the former I would have had to order a genuine sign as a genuine company, for the latter I would have had to purchase a paper poster. SSP was the only place that offered an actual sign which I could add whatever I wanted to it.

2. What did you think of the service?
I am very impressed with the service. I had problems with payment and SSP went out of their way to contact me, help me through the problem and offer alternative ways of making my purchase. They also provided some advice with regards to the aesthetic of my sign - making my personalised bus-stop sign look as authentic as possible. Very efficient service, genuinely helpful, quick and friendly emails.

3. What did you think of the product?
I haven't received it yet (in the process of being made). Send me a reminder email when I actually receive the sign please!

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
Bit of a weirdly worded question this one - I'd ditch the "If it's not a stupid question" bit - it's not a stupid question especially with the explanatory brackets. My Father-in-Law has recently renovated his garden and introduced a sitting area which he's decided looks like a bus stop. A bus stop needs a bus-sign, so I've purchased the personalised bus-stop sign from SSP as a christmas present.

5. Out of 5 (with 5 being great) how would you rate us?
5 - If you had asked "would I recommend you/use you again in the future" then yes I would, although my purchase is probably a one-off and repeat custom unlikely - I don't need multiple personalised bus-stop signs!

Stephanie Mcglynn

Wed 27th Sep 2017

1. What made you choose to buy these products from SSP? 1.    I chose SSP because the price was good, we weren’t overcharged on delivery (being in Scotland we always get fleeced on that)  and I liked the option of being able to have a bespoke sign.

2. What did you think of the service? Very Good

3. What did you think of the product? Although I haven’t used it yet, it seems substantial and fit for purpose.

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I ordered temporary bus stops, it’s difficult to elaborate on that without stating the obvious.

5. Out of 5 (with 5 being great) how would you rate us? 5 out of 5

Sally Lee

Wed 27th Sep 2017

1. What made you choose to buy these products from SSP? Low price

2. What did you think of the service? Service was excellent

3. What did you think of the product? The product is of good quality

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) For identification for Staff and visitors

5. Out of 5 (with 5 being great) how would you rate us? 5

Tim Parry

Tue 26th Sep 2017

Just after I left work on Friday afternoon the two cages and fixings kit arrived.
Thanks for looking into the problems for me.
They look great and quite strong.
We need these cages as we have a couple of webcams watching a remote LED screen. The cams will be a little bit exposed to theft or damage, so I’m hoping that the security screws keep everything where they are supposed to be!
Will definitely use you guys again when we ned these sort of things,
Thanks & Regards
Tim

Michael Tyson

Mon 25th Sep 2017

1.What did you think of the service?

The service far exceeded my expectations, particularly the continuity and creative input from Victoria.

2. What did you think of the product?

Very Good Quality, strong robust warning cones and high gloss logo stickers.

3. If it’s not a stupid question, what did you use this product for?

Warning cones are  a legal requirement by CAA for commercial UAV.

4.  Out of 5 (with 5 being great) how would you rate us?

5 of course.


Steve Raine

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? Looked good quality & price

2. What did you think of the service? Very good, easy to order on-line & arrived fairly quickly

3. What did you think of the product? Excellent quality, looks very professional

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Control of visitors & contractors to site

5. Out of 5 (with 5 being great) how would you rate us? 5

Michelle Thomas

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? Value for money

2. What did you think of the service? Excellent

3. What did you think of the product? Really good simple to use but covers all aspects required

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Permits to work at height

5. Out of 5 (with 5 being great) how would you rate us? 5

Jane Daniels

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? 1.    We buy various products from you already and thought you maybe able to supply what we needed this time.

2. What did you think of the service? The service was excellent both before sales information and the speedy delivery.

3. What did you think of the product? The product is exactly what we needed.

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We have put our ID badge and door entry fob on them ( for staff dealing with certain children where the staff shouldn't have a lanyard round their neck)

5. Out of 5 (with 5 being great) how would you rate us? 5.

Lisa Ashcroft

Fri 22nd Sep 2017

Great service, many thanks.

Sylvia Perkins

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? I was what we wanted at the right price

2. What did you think of the service? Very good

3. What did you think of the product? Very good             

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) parking area

5. Out of 5 (with 5 being great) how would you rate us?5

Chris Smith

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? - I Googled the product I wanted, and your website seemed very professional with a range of products. 

2. What did you think of the service? Very good.

3. What did you think of the product? Very good.

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) - to put on the corner of a low ceiling to alert people, and protect their heads if they do bump into it.

5. Out of 5 (with 5 being great) how would you rate us? 5

Andy Ryan

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? Looked good quality & price

2. What did you think of the service? Very good, easy to order on-line & arrived fairly quickly

3. What did you think of the product? Excellent quality, looks very professional

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Control of visitors & contractors to site

5. Out of 5 (with 5 being great) how would you rate us? 5

Michelle Thomas

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? Value for money

2. What did you think of the service? Excellent

3. What did you think of the product? Really good simple to use but covers all aspects required

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Permits to work at height

5. Out of 5 (with 5 being great) how would you rate us? 5

Brenda Steele

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? You were the supply we found when doing a search

2. What did you think of the service? excellent

3. What did you think of the product? It functions as required

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) we are a business centre and have a lot of visitors so need to comply with Data protection etc

5. Out of 5 (with 5 being great) how would you rate us? 5

Monique Daley-Yates

Fri 22nd Sep 2017

1. What made you choose to buy these products from SSP? Good quality product

2. What did you think of the service? Great service and very helpful staff

3. What did you think of the product? Good quality product

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) The sign is to be used in the entrance to a private road

5. Out of 5 (with 5 being great) how would you rate us? 5
 

Marc Petrucci

Mon 18th Sep 2017

  1. What made you choose to buy these products from SSP?

Have used you before

  1. What did you think of the service?

Very helpful lady over the phone

  1. What did you think of the product?

Exactly what we wanted

  1. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)

To stop people pushing thewrong button and leaving mag locks deactivated

  1. Out of 5 (with 5 being great) how would you rate us?

4 always room for improvement !!! lol

David Wickham

Sat 16th Sep 2017

very friendly service helpful .Delivered the sign the next day.Very happy with the sign will buy again.lady on the phone easy to talk too very clear.hopefuly no one will park in my space anymore.