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Customer Reviews
Total Number: 2,119






Darren A

Fri 24th Jan 2020

Great service as always 10 out of 10

Kelly R

Thu 23rd Jan 2020

Your products were recommended to us by our fire officer when reviewing our fire risk assessment. The switch covers we ordered were delivered promptly and in good condition.

Andy L

Thu 23rd Jan 2020

Sign delivered thank you
We needed a sign for a trailer so did a search and you came up
Good product delivered quickly
Cheers

Michael W

Thu 23rd Jan 2020

The sign looks amazing. Thank you for creating them for me.

James M

Thu 23rd Jan 2020

The product and service were excellent.  Just one small comments - it is a 1 metre long, flexible sign.  It had holes drilled in each corner but I needed to drill two more in the middle to make a good fixing to the wall.  No problem and you still get 5.

Clive B

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? You had what we wanted without spend time searching the www.
2.What did you think of the product? Great… its a book so I don’t there is much more to say. This particular version asks for all the information we require from a visitor and complies with GDPR.
3.What did we get right? Yes
4.What could we improve? Nothing
Finally, out of 5 what would you rate us? 5

Chris B

Thu 23rd Jan 2020

Everything was excellent with the recent order and I would give 5 out of 5. Ta

Neil P

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? Easy to find on the internet and the correct size of item available.
2.What did you think of the product? It is exactly what we need.
3.What did we get right? Quick delivery as promised
Finally, out of 5 what would you rate us? 5

Alex F

Thu 23rd Jan 2020

5 star !  Very pleased with your amazing service and the fact that you went to so much trouble to ensure that the sign that we had made was exactly what we wanted.

Laura

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? One of my colleagues hit her head when she was moving underneath some stairs and I did a quick Google search for something like ‘foam edge protection’ and your website was one of the first that came up
2.What did you think of the product? It’s perfect for our needs
3.What did we get right? Very easy checkout and payment process, quick delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn’t speak to any humans, it was all done online.
Finally, out of 5 what would you rate us? 5

Martin T

Thu 23rd Jan 2020

Thank you, everything worked smoothly. Five out of 5.

Liz

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? - bought previously
2.What did you think of the product? - good for GDPR
3.What did we get right? - good service and quick delivery
4.What could we improve? - nothing - very efficient
Finally, out of 5 what would you rate us? 5

Debbie F

Thu 23rd Jan 2020

Excellent service thankyou, ordered one day and delivered the next!
what more can you ask for

Nicola C

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? We have purchased from you before
2.What did you think of the product? Perfect, solves our GDPR needs perfectly
3.What did we get right? Website and delivery
4.What could we improve? Delivery cost
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All on website
Finally, out of 5 what would you rate us? 5*

Carol S

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? Convenience and price
2.What did you think of the product? Very good
3.What did we get right? Yes
Finally, out of 5 what would you rate us? 5

Ian B

Sat 18th Jan 2020

1.What made you choose to buy these products from SSP? Found you on the internet and just what I needed
2.What did you think of the product? Good
3.What did we get right? Right product – rapid delivery
Finally, out of 5 what would you rate us? 5

Julie O

Sat 18th Jan 2020

1.What made you choose to buy these products from SSP? Found online
2.What did you think of the product? Excellent
Finally, out of 5 what would you rate us? 5

Anon

Sat 18th Jan 2020

1.What made you choose to buy these products from SSP? Google suggestions in photos/purchase
2.What did you think of the product? Perfect
5 out of 5
Thank you.

Chris B

Thu 16th Jan 2020

1.What made you choose to buy these products from SSP? Previously ordered the same product form SSP
2.What did you think of the product? Good quality – does the job
3.What did we get right? Product as ordered
4.What could we improve? Delivery was somewhat delayed and when questioned advised the order ‘had been lost’ despite payment having been made. Problem was quickly remedied
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Notwithstanding the above a good service and would use again
Finally, out of 5 what would you rate us? 5

Susan H

Thu 16th Jan 2020

I was asked to order these books by my line manager who had found your website and considered that your products would match our GDPR requirements.  Your online customer service is excellent.  I am on a switchboard at Reception so I cannot ring you as this would block our lines so it was very good to be able to “chat” online and ask you some questions.  I am very sorry that I cannot recall the name of the person I “chatted” to.  Nothing to improve.  The books arrived the next day in spite of being ordered late in the afternoon.  I was most impressed.  Rating – 5 out of 5.  

Barry S

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? A relative has dementia & Turns the wall mounted power switch off on her fridge/freezer occasionally, ruining the contents, the aim was to stop her doing this.
2.What did you think of the product? The cover was easy to fit & now the power can not be turned off easy
3.What did we get right? The product does its job & it was delivered quickly
4.What could we improve? The price of the product could be reduced & postage rate appeared high
Finally, out of 5 what would you rate us? 4 (would have been 5 except for price)

Peter B

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? Was the right item at the right price
2.What did you think of the product? very good item
3.What did we get right? easy ordering, good product, quick delivery
4.What could we improve? can't find how to change my password
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? order was done online, so no-one was involved, however I did have to reset my password which was done online on the chat, they were very helpful
Finally, out of 5 what would you rate us? 4.8 out of 5

Chris P

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? Internet availability
2.What did you think of the product? Good
3.What did we get right? Easy ordering, Quick delivery
Finally, out of 5 what would you rate us? 5

James F

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? we selected your company after searching the internet for the correct product and your company name came up
2.What did you think of the product? the product is exactly what we needed
Service
3.What did we get right? The things you got right - it was easy to find on the internet - the ordering system was easy to use - the product arrived on time
4.What could we improve? I cannot think of anything to improve
5.Is there anybody that you have dealt with that deserves a special mention in our team meeting?We did not speak to any individual
We would rate with 5 stars

Andy S

Wed 15th Jan 2020

Andy S 15 January 2020
1.What made you choose to buy these products from SSP? Returning customer!
2.What did you think of the product? You’re the best choice for what we were after !
3.What did we get right? Everything!
4.What could we improve? Nothing!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Website
Finally, out of 5 what would you rate us? 5

Mike B

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? It was my manager who had used your products before that requested me to purchase it.
2.What did you think of the product? N/A
3.What did we get right? Yes from the email trail between my manager and your team they seemed to work to a right first time solution.
4.What could we improve? Not much from what I have seen so far
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes – he communicated well with my manager to find a solution to fit his requirements which made the purchasing process easy.
Finally, out of 5 what would you rate us? 5

Carol F

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? Purchased before
2.What did you think of the product? Brilliant
3.What did we get right? Absolutely
4.What could we improve? No everything was great and prompt delivery.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I ordered online.
Finally, out of 5 what would you rate us? 5

Joanne S

Mon 23rd Dec 2019

1.What made you choose to buy these products from SSP? We have used this product before
2.What did you think of the product? Suitable for purpose
3.What did we get right? Spot on
4.What could we improve? No
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I cannot remember his name but he was very helpful
Finally, out of 5 what would you rate us? 5

Beatriz

Mon 23rd Dec 2019

1.What made you choose to buy these products from SSP? A client of ours recommended us your product
2.What did you think of the product? It seems good quality product
3.What did we get right? We receive it in 24 hours.
4.What could we improve? In expediting the delivery of the pro forma invoice

Angela S

Fri 20th Dec 2019

Thank you, we received the parcel today! The signs are perfect thank you, very happy

Elisabeth F

Fri 20th Dec 2019

All good thank-you, 5 stars and I am a repeat customer

Denise C

Fri 20th Dec 2019

1.What made you choose to buy these products from SSP? Kinmar Removable Security Nuts With Tool BZP M10 (100 pack)
2.What did you think of the product? Haven’t used yet.
3.What did we get right? Provided what I asked for/ordered.
4.What could we improve? Nothing as I’m happy with the service.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The person that took my order was helpful and polite but sorry I didn’t catch his name.
Finally, out of 5 what would you rate us? 5

Cheryl M

Fri 20th Dec 2019

Firstly your guy who answers the phone Steve I think – 1st class, this is my second order and I have dealt with him both times he’s excellent 

Brian H

Fri 20th Dec 2019

1.What made you choose to buy these products from SSP? Online Searched for what I was looking for and found your site, with exactly what I needed.
2.What did you think of the product? Ideal for our requirements.
3.What did we get right? Great response, good price and speedy delivery. Great customer service.
4.What could we improve? Can’t think of anything in particular – really pleased.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton – good job.
Finally, out of 5 what would you rate us? 5 out of 5

Andrew C

Fri 20th Dec 2019

1.What made you choose to buy these products from SSP? Google Search products looked good
2.What did you think of the product? Very Good, Very pleased
3.What did we get right? Price, Delivery, packaging
4.What could we improve? ??
Finally, out of 5 what would you rate us? 5

Julie R

Fri 20th Dec 2019

I found your website as i was wanting a personal sign making.
Yes i am very pleased with the signs and the gentleman i spoke to on the phone was very helpfull and polite.
I would give you a rating of 5.
Thank you

Denzil W

Thu 19th Dec 2019

1.What made you choose to buy these products from SSP? Exactly what I required
2.What did you think of the product? Very good
3.What did we get right? The attitude of your sales team are very helpful.
4.What could we improve? Nothing !!! keep doing what you are good at
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The person that I spoke with but cannot recall his name
Finally, out of 5 what would you rate us? FIVE.

Brian R

Thu 19th Dec 2019

1.What made you choose to buy these products from SSP? - Specified
2.What did you think of the product? - Excellent
3.What did we get right? - Online ordering easy
4.What could we improve? - hehaw
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – Called to confirm delivery and delivered as advised
Finally, out of 5 what would you rate us? – 5

Darren D

Wed 18th Dec 2019

Peter in sales was very helpful , the product is well priced and delivery very fast , the sign are good but have found that the frames rust quite quickly through the coat of paint that it has even in the store and one of the weld on the frame has come apart so a better care in manufacturing needs to be taken and some edges are sharp , and not sure if galvanising would be an option over painting we would have paid a bit more for galvanising as the signs are in the road sides at this time of your , I would rate SSP 4out 5 at present.

David R

Mon 16th Dec 2019

nice product, good service, 5/5, well done!

Katie P

Fri 13th Dec 2019

1.What made you choose to buy these products from SSP? Repeat order
2.What did you think of the product? Good
3.What did we get right? Everything
Finally, out of 5 what would you rate us? 5

Elaine F

Fri 13th Dec 2019

What made you choose to buy these products from SSP?Chosen by another member of staff.
What did you think of the product?It works very well for our needs.

Helen R

Thu 12th Dec 2019

1.What made you choose to buy these products from SSP? One of the products is bespoke printed and it was well priced
2.What did you think of the product? Good value, seem to be good quality products
3.What did we get right? Customer service was excellent and the free drilling service was a bonus. Delivery was super speedy ;-)
4.What could we improve? The notes section on the visitor sign is missing on the online ordering system and there is no mention of the hole drilling service on the MAX HEADROOM sign ordering section
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee was really helpful
Finally, out of 5 what would you rate us? 5

James L

Thu 12th Dec 2019

1.What made you choose to buy these products from SSP? Ans. Our previous signs were stolen
2.What did you think of the product? Ans. Excellent product
3.What did we get right? Ans. Everything
4.What could we improve? Ans. Nothing
Finally, out of 5 what would you rate us? Ans 5

Chris B

Thu 12th Dec 2019

1.What made you choose to buy these products from SSP? Your web site was easy to navigate and I quickly found the product I was seeking
2.What did you think of the product? The quality seems good – time will tell
3.What did we get right? No nonsense good service. The artwork approval sheet was reassuring
4.What could we improve? Not sure there was any value in sending me a hard copy brochure. Save yourself the print and post cost
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did not deal with anyone directly – the sales teams were efficient and provided a good service

Gary H

Thu 12th Dec 2019

1.What made you choose to buy these products from SSP? Suggested by our customer
2.What did you think of the product? As expected
3.What did we get right? Everything
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Not on this occasion
Finally, out of 5 what would you rate us? Five

Elizabeth M

Thu 12th Dec 2019

I was delighted with the service received from SSP.
1. What made you choose to buy these products from SSP? To be honest; it was difficult to find a supplier
2. What did you think of the product? Product fine
3. What did we get right? Quite expensive I felt although only ordered 2 x 25 lanyards
4. What could we improve?Just the price for us here
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Whoever answered my initial call was more than helpful
6. 5 out of 5 for sure

Sara P

Thu 12th Dec 2019

You were the only company that I could find that met requirements.The product is great, although your visitor and governors lanyards come in too bigger packet, for a primary school, we don’t have a need for 100 visitor lanyards, it would be really helpful if you could supply these in smaller amounts.
Service was good.
4/5 because of the number of lanyards being high!

Brian L

Wed 27th Nov 2019

I found SSP through the internet.

I have been very impressed with the products, price and the speed of turn around from order to delivery. Everyone I have dealt with on the sales team has been excellent and would give you a 5. Keep up what you are doing and I am sure we will be placing more orders for adhoc signs in the future.

 

Alistair M

Tue 26th Nov 2019

Repeat order to replace damaged waterproof emergency exit break glass
Service delivery as promised






Darren A

Fri 24th Jan 2020

Great service as always 10 out of 10

Kelly R

Thu 23rd Jan 2020

Your products were recommended to us by our fire officer when reviewing our fire risk assessment. The switch covers we ordered were delivered promptly and in good condition.

Andy L

Thu 23rd Jan 2020

Sign delivered thank you
We needed a sign for a trailer so did a search and you came up
Good product delivered quickly
Cheers

Michael W

Thu 23rd Jan 2020

The sign looks amazing. Thank you for creating them for me.

James M

Thu 23rd Jan 2020

The product and service were excellent.  Just one small comments - it is a 1 metre long, flexible sign.  It had holes drilled in each corner but I needed to drill two more in the middle to make a good fixing to the wall.  No problem and you still get 5.

Clive B

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? You had what we wanted without spend time searching the www.
2.What did you think of the product? Great… its a book so I don’t there is much more to say. This particular version asks for all the information we require from a visitor and complies with GDPR.
3.What did we get right? Yes
4.What could we improve? Nothing
Finally, out of 5 what would you rate us? 5

Chris B

Thu 23rd Jan 2020

Everything was excellent with the recent order and I would give 5 out of 5. Ta

Neil P

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? Easy to find on the internet and the correct size of item available.
2.What did you think of the product? It is exactly what we need.
3.What did we get right? Quick delivery as promised
Finally, out of 5 what would you rate us? 5

Alex F

Thu 23rd Jan 2020

5 star !  Very pleased with your amazing service and the fact that you went to so much trouble to ensure that the sign that we had made was exactly what we wanted.

Laura

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? One of my colleagues hit her head when she was moving underneath some stairs and I did a quick Google search for something like ‘foam edge protection’ and your website was one of the first that came up
2.What did you think of the product? It’s perfect for our needs
3.What did we get right? Very easy checkout and payment process, quick delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn’t speak to any humans, it was all done online.
Finally, out of 5 what would you rate us? 5

Martin T

Thu 23rd Jan 2020

Thank you, everything worked smoothly. Five out of 5.

Liz

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? - bought previously
2.What did you think of the product? - good for GDPR
3.What did we get right? - good service and quick delivery
4.What could we improve? - nothing - very efficient
Finally, out of 5 what would you rate us? 5

Debbie F

Thu 23rd Jan 2020

Excellent service thankyou, ordered one day and delivered the next!
what more can you ask for

Nicola C

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? We have purchased from you before
2.What did you think of the product? Perfect, solves our GDPR needs perfectly
3.What did we get right? Website and delivery
4.What could we improve? Delivery cost
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All on website
Finally, out of 5 what would you rate us? 5*

Carol S

Thu 23rd Jan 2020

1.What made you choose to buy these products from SSP? Convenience and price
2.What did you think of the product? Very good
3.What did we get right? Yes
Finally, out of 5 what would you rate us? 5

Ian B

Sat 18th Jan 2020

1.What made you choose to buy these products from SSP? Found you on the internet and just what I needed
2.What did you think of the product? Good
3.What did we get right? Right product – rapid delivery
Finally, out of 5 what would you rate us? 5

Julie O

Sat 18th Jan 2020

1.What made you choose to buy these products from SSP? Found online
2.What did you think of the product? Excellent
Finally, out of 5 what would you rate us? 5

Anon

Sat 18th Jan 2020

1.What made you choose to buy these products from SSP? Google suggestions in photos/purchase
2.What did you think of the product? Perfect
5 out of 5
Thank you.

Chris B

Thu 16th Jan 2020

1.What made you choose to buy these products from SSP? Previously ordered the same product form SSP
2.What did you think of the product? Good quality – does the job
3.What did we get right? Product as ordered
4.What could we improve? Delivery was somewhat delayed and when questioned advised the order ‘had been lost’ despite payment having been made. Problem was quickly remedied
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Notwithstanding the above a good service and would use again
Finally, out of 5 what would you rate us? 5

Susan H

Thu 16th Jan 2020

I was asked to order these books by my line manager who had found your website and considered that your products would match our GDPR requirements.  Your online customer service is excellent.  I am on a switchboard at Reception so I cannot ring you as this would block our lines so it was very good to be able to “chat” online and ask you some questions.  I am very sorry that I cannot recall the name of the person I “chatted” to.  Nothing to improve.  The books arrived the next day in spite of being ordered late in the afternoon.  I was most impressed.  Rating – 5 out of 5.  

Barry S

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? A relative has dementia & Turns the wall mounted power switch off on her fridge/freezer occasionally, ruining the contents, the aim was to stop her doing this.
2.What did you think of the product? The cover was easy to fit & now the power can not be turned off easy
3.What did we get right? The product does its job & it was delivered quickly
4.What could we improve? The price of the product could be reduced & postage rate appeared high
Finally, out of 5 what would you rate us? 4 (would have been 5 except for price)

Peter B

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? Was the right item at the right price
2.What did you think of the product? very good item
3.What did we get right? easy ordering, good product, quick delivery
4.What could we improve? can't find how to change my password
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? order was done online, so no-one was involved, however I did have to reset my password which was done online on the chat, they were very helpful
Finally, out of 5 what would you rate us? 4.8 out of 5

Chris P

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? Internet availability
2.What did you think of the product? Good
3.What did we get right? Easy ordering, Quick delivery
Finally, out of 5 what would you rate us? 5

James F

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? we selected your company after searching the internet for the correct product and your company name came up
2.What did you think of the product? the product is exactly what we needed
Service
3.What did we get right? The things you got right - it was easy to find on the internet - the ordering system was easy to use - the product arrived on time
4.What could we improve? I cannot think of anything to improve
5.Is there anybody that you have dealt with that deserves a special mention in our team meeting?We did not speak to any individual
We would rate with 5 stars

Andy S

Wed 15th Jan 2020

Andy S 15 January 2020
1.What made you choose to buy these products from SSP? Returning customer!
2.What did you think of the product? You’re the best choice for what we were after !
3.What did we get right? Everything!
4.What could we improve? Nothing!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Website
Finally, out of 5 what would you rate us? 5

Mike B

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? It was my manager who had used your products before that requested me to purchase it.
2.What did you think of the product? N/A
3.What did we get right? Yes from the email trail between my manager and your team they seemed to work to a right first time solution.
4.What could we improve? Not much from what I have seen so far
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes – he communicated well with my manager to find a solution to fit his requirements which made the purchasing process easy.
Finally, out of 5 what would you rate us? 5

Carol F

Wed 15th Jan 2020

1.What made you choose to buy these products from SSP? Purchased before
2.What did you think of the product? Brilliant
3.What did we get right? Absolutely
4.What could we improve? No everything was great and prompt delivery.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I ordered online.
Finally, out of 5 what would you rate us? 5

Joanne S

Mon 23rd Dec 2019

1.What made you choose to buy these products from SSP? We have used this product before
2.What did you think of the product? Suitable for purpose
3.What did we get right? Spot on
4.What could we improve? No
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I cannot remember his name but he was very helpful
Finally, out of 5 what would you rate us? 5

Beatriz

Mon 23rd Dec 2019

1.What made you choose to buy these products from SSP? A client of ours recommended us your product
2.What did you think of the product? It seems good quality product
3.What did we get right? We receive it in 24 hours.
4.What could we improve? In expediting the delivery of the pro forma invoice

Angela S

Fri 20th Dec 2019

Thank you, we received the parcel today! The signs are perfect thank you, very happy

Elisabeth F

Fri 20th Dec 2019

All good thank-you, 5 stars and I am a repeat customer

Denise C

Fri 20th Dec 2019

1.What made you choose to buy these products from SSP? Kinmar Removable Security Nuts With Tool BZP M10 (100 pack)
2.What did you think of the product? Haven’t used yet.
3.What did we get right? Provided what I asked for/ordered.
4.What could we improve? Nothing as I’m happy with the service.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The person that took my order was helpful and polite but sorry I didn’t catch his name.
Finally, out of 5 what would you rate us? 5

Cheryl M

Fri 20th Dec 2019

Firstly your guy who answers the phone Steve I think – 1st class, this is my second order and I have dealt with him both times he’s excellent 

Brian H

Fri 20th Dec 2019

1.What made you choose to buy these products from SSP? Online Searched for what I was looking for and found your site, with exactly what I needed.
2.What did you think of the product? Ideal for our requirements.
3.What did we get right? Great response, good price and speedy delivery. Great customer service.
4.What could we improve? Can’t think of anything in particular – really pleased.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton – good job.
Finally, out of 5 what would you rate us? 5 out of 5

Andrew C

Fri 20th Dec 2019

1.What made you choose to buy these products from SSP? Google Search products looked good
2.What did you think of the product? Very Good, Very pleased
3.What did we get right? Price, Delivery, packaging
4.What could we improve? ??
Finally, out of 5 what would you rate us? 5

Julie R

Fri 20th Dec 2019

I found your website as i was wanting a personal sign making.
Yes i am very pleased with the signs and the gentleman i spoke to on the phone was very helpfull and polite.
I would give you a rating of 5.
Thank you

Denzil W

Thu 19th Dec 2019

1.What made you choose to buy these products from SSP? Exactly what I required
2.What did you think of the product? Very good
3.What did we get right? The attitude of your sales team are very helpful.
4.What could we improve? Nothing !!! keep doing what you are good at
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The person that I spoke with but cannot recall his name
Finally, out of 5 what would you rate us? FIVE.

Brian R

Thu 19th Dec 2019

1.What made you choose to buy these products from SSP? - Specified
2.What did you think of the product? - Excellent
3.What did we get right? - Online ordering easy
4.What could we improve? - hehaw
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – Called to confirm delivery and delivered as advised
Finally, out of 5 what would you rate us? – 5

Darren D

Wed 18th Dec 2019

Peter in sales was very helpful , the product is well priced and delivery very fast , the sign are good but have found that the frames rust quite quickly through the coat of paint that it has even in the store and one of the weld on the frame has come apart so a better care in manufacturing needs to be taken and some edges are sharp , and not sure if galvanising would be an option over painting we would have paid a bit more for galvanising as the signs are in the road sides at this time of your , I would rate SSP 4out 5 at present.

David R

Mon 16th Dec 2019

nice product, good service, 5/5, well done!

Katie P

Fri 13th Dec 2019

1.What made you choose to buy these products from SSP? Repeat order
2.What did you think of the product? Good
3.What did we get right? Everything
Finally, out of 5 what would you rate us? 5

Elaine F

Fri 13th Dec 2019

What made you choose to buy these products from SSP?Chosen by another member of staff.
What did you think of the product?It works very well for our needs.

Helen R

Thu 12th Dec 2019

1.What made you choose to buy these products from SSP? One of the products is bespoke printed and it was well priced
2.What did you think of the product? Good value, seem to be good quality products
3.What did we get right? Customer service was excellent and the free drilling service was a bonus. Delivery was super speedy ;-)
4.What could we improve? The notes section on the visitor sign is missing on the online ordering system and there is no mention of the hole drilling service on the MAX HEADROOM sign ordering section
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee was really helpful
Finally, out of 5 what would you rate us? 5

James L

Thu 12th Dec 2019

1.What made you choose to buy these products from SSP? Ans. Our previous signs were stolen
2.What did you think of the product? Ans. Excellent product
3.What did we get right? Ans. Everything
4.What could we improve? Ans. Nothing
Finally, out of 5 what would you rate us? Ans 5

Chris B

Thu 12th Dec 2019

1.What made you choose to buy these products from SSP? Your web site was easy to navigate and I quickly found the product I was seeking
2.What did you think of the product? The quality seems good – time will tell
3.What did we get right? No nonsense good service. The artwork approval sheet was reassuring
4.What could we improve? Not sure there was any value in sending me a hard copy brochure. Save yourself the print and post cost
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did not deal with anyone directly – the sales teams were efficient and provided a good service

Gary H

Thu 12th Dec 2019

1.What made you choose to buy these products from SSP? Suggested by our customer
2.What did you think of the product? As expected
3.What did we get right? Everything
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Not on this occasion
Finally, out of 5 what would you rate us? Five

Elizabeth M

Thu 12th Dec 2019

I was delighted with the service received from SSP.
1. What made you choose to buy these products from SSP? To be honest; it was difficult to find a supplier
2. What did you think of the product? Product fine
3. What did we get right? Quite expensive I felt although only ordered 2 x 25 lanyards
4. What could we improve?Just the price for us here
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Whoever answered my initial call was more than helpful
6. 5 out of 5 for sure

Sara P

Thu 12th Dec 2019

You were the only company that I could find that met requirements.The product is great, although your visitor and governors lanyards come in too bigger packet, for a primary school, we don’t have a need for 100 visitor lanyards, it would be really helpful if you could supply these in smaller amounts.
Service was good.
4/5 because of the number of lanyards being high!

Brian L

Wed 27th Nov 2019

I found SSP through the internet.

I have been very impressed with the products, price and the speed of turn around from order to delivery. Everyone I have dealt with on the sales team has been excellent and would give you a 5. Keep up what you are doing and I am sure we will be placing more orders for adhoc signs in the future.

 

Alistair M

Tue 26th Nov 2019

Repeat order to replace damaged waterproof emergency exit break glass
Service delivery as promised