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Customer Reviews
1,631






Brian

Mon 22nd Jan 2018

Product:
1.What made you choose to buy these products from SSP? wide choice of sizes
2.What did you think of the product?  fit for purpose
 
Service:
3.What did we get right? fast service
4.What could we improve? n/a
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? n/a

Gillian Clark

Tue 9th Jan 2018

 Product:

1.What made you choose to buy these products from SSP? - No one else was offering them

2.What did you think of the product? - great My Mum now can't freeze herself

Service:

3.What did we get right?- Quick delivery and product as described

4.What could we improve?- no idea

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting - Had no personal contact

Colin Low

Mon 8th Jan 2018

Product:
1. What made you choose to buy these products from SSP? chosen by engineer that had moved here from another site, and had used your company in the past.

2. What did you think of the product? good quality

Service:
3 .What did we get right? Helped with setting up account for this site so no need for proforma invoice

4. What could we improve? Website could be clearer.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes for his customer service.

Finally, out of 5 what would you rate us? Mark out of 5 is 4++ as nothing is ever perfect in this world, and there is always room to improve.

Anne Deeney

Mon 8th Jan 2018

Product:
1.What made you choose to buy these products from SSP? We chose SSP i had previously ordered through Amazon and was let down. SSP are also local.

2.What did you think of the product? The product was as we expected

Service:
3.What did we get right? The product was fit for purpose and as described and the delivery was very efficient

4.What could we improve? Nothing in relation to this order

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The man who took my call on the 4th January, he gave his name but i can’t remember it.

Finally, out of 5 what would you rate us? 5 out of 5

Kourosh Amiri-Garrousi

Mon 8th Jan 2018

Product:
1.What made you choose to buy these products from SSP? To mark my drive-way and gate posts.

2.What did you think of the product? Excellent.
 
Service:
3.What did we get right? Product quality and delivery time.

4.What could we improve? N/A

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
 
Finally, out of 5 what would you rate us? 5.

Austin Baggett

Mon 8th Jan 2018

Product:
1.What made you choose to buy these products from SSP?   AB:  SSP had just what we were looking for – a car park sign that was welcoming to our visitors.

2.What did you think of the product?  AB:  Excellent. It breaks down into three components for easy storage.

Service:
3.What did we get right? AB:  SSP were able to incorporate our company logo on the sign, at very low cost.   Very good communication along the way and very responsive.

4.What could we improve?  AB: Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us?   AB: 5

Chris Roth

Mon 8th Jan 2018

Product:

1.What made you choose to buy these products from SSP? Very good products and delivery time

2.What did you think of the product? Very good quality

Service:

3.What did we get right? Service and delivery

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? have only dealt online

Finally, out of 5 what would you rate us? 5

Adrian Mullen

Mon 8th Jan 2018

Product:

1.What made you choose to buy these products from SSP? came up in search

2.What did you think of the product? it is what it is
 
Service:

3.What did we get right? delivery

4.What could we improve? show photos of product on your site

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? no
 
Finally, out of 5 what would you rate us? 3

 

SSP REPLY: Thank you for your feedback. All of our products have images on the website, perhaps this was a technical hitch? Thank you again for your custom.

Michael Kennedy

Mon 8th Jan 2018

Service was great and the item I was looking for and the assistance provided was ideal.

Would be happy to use your company in the future.

 

Keep up the good work.

Mrs J Pearman

Mon 8th Jan 2018

Product:
1.What made you choose to buy these products from SSP? First Aid reporting slips
2.What did you think of the product? Very good
 
Service:
3.What did we get right? E-mailed me directly asking if I needed to re-order so quick and simple to reply and the refills ordered.
4.What could we improve? NA
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Dealt with Mark Hughes
 
Finally, out of 5 what would you rate us? 5 out of 5

Louise Owen

Mon 8th Jan 2018

I put what I required into Bing search and your website came up - on browsing your site I found it to be clearly laid out - I could find what I needed easily

Other companies not so well organised websites

1m foam head protection - self adhesive, good sizes on offer

when I received the hazard strips I felt they were well made, very sticky and easy to cut and fit (able to cut with scissors)

4 out of 5

John Howarth

Mon 18th Dec 2017

The sign was exactly what I wanted and was good quality. Would recommend to anybody who is looking for this type of product. Would rate the company 5 out of 5 very satisfied.

Bianca Dell

Mon 18th Dec 2017

Product:
1.What made you choose to buy these products from SSP? – We knew what we were looking for and found it straight away on your website.
2.What did you think of the product? – It is exactly what we are looking for.

Service:
3.What did we get right? – Everything. It is exactly as we requested
4.What could we improve? – Nothing. Excellent service. Fast delivery.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – Mike McNee dealt with our order. He was very prompt

Finally, out of 5 what would you rate us? - 5

Malcolm Herring

Fri 8th Dec 2017

Product:
1.What made you choose to buy these products from SSP? The solution to our requirement resulted from an internet search, when we found your website, which is very informative and easy to use – congratulations!

2.What did you think of the product? The order was placed, and the product arrived next day – a Saturday morning!

Service:
3.What did we get right? The product is such a high quality, well made and perfect for the job.

4.What could we improve? Service and product quality were 100% - there is nothing to improve.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? -

Finally, out of 5 what would you rate us? Rated 6 out of 5!!

Now we have found you, SSP will be our first contact when we require other products that you sell.

Thank you for your very professional and excellent service.

Julie Wills

Fri 8th Dec 2017

I could only find what I wanted on your site.

The product worked well. 

Quick delivery

Have an all in price.

4 stars

Geoff Goldberg

Fri 8th Dec 2017

Product:
1.What made you choose to buy these products from SSP? 1. I researched the internet for a company that could provide public display signs required for our estate and your company provided exactly to our requirement.
2.What did you think of the product? 2. Your product was first-class. Clear, concise and of excellent quality.

Service:
3.What did we get right? 3.The signs you supplied where exactly to our requirement. Everything was correct with the design.
4.What could we improve? 4. Other than an ignored response to a second enquiry when this was brought to your attention your response was excellent instilling me with confidence and worth as a customer.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? 5. Lindsey O’Malley, Mike McNee and yourself.

Finally, out of 5 what would you rate us? Top marks 5 out of 5

Lesley

Fri 8th Dec 2017

Product:
1.What made you choose to buy these products from SSP? What we needed for the job

2.What did you think of the product? Good quality

Service:
3.What did we get right?  – ordering & first class delivery

4.What could we improve? Nothing from our experience using your company

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All dealings done through website

Finally, out of 5 what would you rate us?  5/5 

Jo Glenn

Tue 28th Nov 2017

everything was brilliant

Alan Charlett

Tue 28th Nov 2017

Nice polite service, you did what you said you would do.

 

All good.

David Coldicutt

Tue 28th Nov 2017

I can’t find anything to criticise about SSP or the product. It works very well. Delivery and communications were first class, and I would very happily use you again. Five out of 5.

David Cookson

Tue 28th Nov 2017

Product:
1.What made you choose to buy these products from SSP? Ease of finding what I required on your web site.
2.What did you think of the product? The product was exactly what I required.

Service:
3.What did we get right? The speed of reply to my request for text changes and the service.
4.What could we improve? Cannot see anything from my experience.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?                  The person I dealt with was Mark Hughes ( signed Email ) and he sorted me out quickly.
I was impressed with the speed of delivery once the art work was sorted.

Finally, out of 5 what would you rate us?
I would rate the service at least “5”

Tui Shirley

Tue 28th Nov 2017

Product:
1.What made you choose to buy these products from SSP?  It was what we were looking for
2.What did you think of the product?  Good but no instructions.
 
Service:
3.What did we get right? Quick delivery, answered the phone straight away when I called.  Woman I spoke to very helpful.
4.What could we improve? Clarification instructions in the box to be clear about how and where the pull ring attaches, the order of putting it up and fixing the seal and where to get replacement seals when required Did not get a call back from the technical department as promised.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? -
 
Finally, out of 5 what would you rate us? 4

Sue S

Tue 28th Nov 2017

5 out of 5 again! Many thanks for a brilliant product.

Alino Punzalan

Mon 20th Nov 2017

1.What made you choose to buy these products from SSP?
The product is a close replacement from our old button.
2.What did you think of the product?
I thinks it’s ok, the engineer installed without issues.
Service:
3.What did we get right?
Yes.
4.What could we improve?
No suggestion at the moment.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Good support from Gwyn and Lindsey.

Finally, out of 5 what would you rate us?
5

Jane Mercer

Mon 20th Nov 2017

We chose your company because we used you last year and were very happy with the product and the service. Gwyn was extremely helpful in catering to our requirements, and a pleasure to talk to.

Karen Rhead

Mon 13th Nov 2017

Hi

We have recently started using the 'one sign-in' system and initially selected SSP due to price.

I ordered some refills shortly afterwards but ordered the wrong ones.

Gwyn Ewens was very helpful at sorting this out - sending out the correct ones straightaway and organising the collection of the incorrect ones (the latter at no cost to ourselves).

His intervention has ensured I will come back to SSP in the future.

Simon Saunders

Mon 13th Nov 2017

The signs were ordered from SSP as they offered a service to give customisation, supplying proofs of artwork as well as changes, at a very reasonable price.  Communications and delivery were efficient and fast, so I’d be happy recommend.

John Key

Mon 13th Nov 2017

I looked on the internet for a fire hydrant marker sign.

Your site provided detailed information on what to do. The ordering process was easy and the sign came very quickly. All round a great service, 5/5.

Kathleen Alcorn

Tue 7th Nov 2017

Product:
1.What made you choose to buy these products from SSP? Your site was easy to find for the safety cover my client needed.
2.What did you think of the product? The safety cover was just as it was described and appeared on your site. Fire Home Safety officers approved this product prior to me ordering it on behalf of my client.
 
Service:
3.What did we get right?  Delivery name and address had to be different from payment name and address but this was not a problem. Delivery was quick.
4.What could we improve? Slight misspelling of clients name but this did not effect delivery or necessary paperwork.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I'm sorry I don't have a note of the gentleman's name who took the order but I can only thank him for the efficient and helpful way he was able to deal with my questions, order and payment.
 
Finally, out of 5 what would you rate us? I rate the service I received 5

Sue S

Sat 4th Nov 2017

 5 out of 5  Thank you!

Carol Jackson

Fri 3rd Nov 2017

Hi. I purchased a couple of reflectors to put on our front wall.  Parcel was delivered the next day, well packaged and is exactly as described online.

I found your site via a Google search.

Hopefully once installed hopefully will stop idiot delivery demolishing our front wall.

Jane Daniels

Fri 3rd Nov 2017

Hello,

We recently ordered some plastic wallets to attach to lanyards and the visitor one write sheets. The sevice was excellent as was the delivery time. Thank you very much.

Paul Edwards

Fri 3rd Nov 2017

Product:
1.What made you choose to buy these products from SSP? Simple internet search to identify a suitable supplier.
2.What did you think of the product? All as described and expected.

Service:
3.What did we get right? Ease of ordering procedure and prompt delivery.
4.What could we improve? NA
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No contact was necessary.

Jackie B

Fri 3rd Nov 2017

Product:

1.What made you choose to buy these products from SSP? Good website and easy to get around. Good value for money.

2.What did you think of the product? We haven’t installed as yet but looks fit for purpose

Service:

3.What did we get right? Delivered quickly and helpful on the call line

4.What could we improve? Nothing as I have noticed from my experience

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I didn’t get their names, but I spoke to 2 men on the phone and they were both knowledgeable and helpful

Emma Young

Mon 30th Oct 2017

Product of very good quality, fast delivery, would definitely buy from SSP Direct again.

5 star

Matt Preston

Fri 27th Oct 2017

Product:
1.What made you choose to buy these products from SSP? You were the only one I could find on the internet doing this product!
2.What did you think of the product? I like it - clear printing and looks robust.  Haven’t used it properly yet, but feels the same quality as other safety signs I have ordered in for work

Service:
3.What did we get right? Yes
4.What could we improve? I had to go to another provider to het a hi vis vest. Why don tyou do a mathcing (UAV) one?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes - me. I am a top customer! :-) OK - so it's not all about me.  I must say this arrived first out of all the other stuff I ordered from other suppliers on the same day (including from Amazon).  Well done!.
 
Finally, out of 5 what would you rate us? 5

Grahame Barker

Fri 27th Oct 2017

Thanks for supplying the security fixings for our mini wing mirrors.

We bought them from you, because you have provided the same product for another member of our family, and both product and service were first class.

Again happy with this purchase, received faster than indicated - thanks

Robert Hague

Fri 27th Oct 2017

Fast delivery, good value products thank you for your efficient service it's a big 5.

Anne Cummins

Fri 27th Oct 2017

Found web site online , thought service was excellent 

Kathy

Fri 27th Oct 2017

 

Product:

1. What made you choose to buy these products from SSP? We chose to buy these products from SSP as the price was favourable.  
2. What did you think of the product? The products are very good quality and we will use SSP again.

Service:

 3. What did we get right? You got the products, prices and delivery right.
 4. What could we improve?  As this is our first time dealing with you we cannot comment on how you could improve but if we think of anything we will add comments at a later date.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Did not deal with anybody personally as all done online.

Jonathan Stedman

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?  - Good range - easy to use website

2. What did you think of the service? - Good - but let down by Parcel force who are the worst courier in these parts.

3. What did you think of the product? - Very satisfied

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) - Vandal resistant wood shelters - see  www.naturalshelter.com

5. Out of 5 (with 5 being great) how would you rate us? 5

Rebecca Simmons

Fri 20th Oct 2017

I am extremely satisfied with the service and attention to detail from SSP. Will definitely use again.

Alison Willson

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? A field sales team member forwarded the link to me
2. What did you think of the service? Excellent – arrived faster than expected so I was able to send out to our field sales team quicker, which means that our live products will be secured onto their security brackets faster
3. What did you think of the product? Excellent
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Security for our live products in stores
5. Out of 5 (with 5 being great) how would you rate us? 5

Gbemi Agbaje

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?....... Just random internet search through google
2. What did you think of the service?.........was very good, although the delivery was not until Monday, they originally advised Friday, I guess that's not you.
3. What did you think of the product?....... It was good
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)....... we intend to put on a private communal area to stop fly tipping.
5. Out of 5 (with 5 being great) how would you rate us?.......4

Daniel Hallahan

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?  I have  purchased  these  from  you before.
2. What did you think of the service? Excellent
3. What did you think of the product? Fit for purpose
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I am  a maintenance  manager in the  care industry
5. Out of 5 (with 5 being great) how would you rate us? 5

Ian Symington

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? Cheapest price online

2. What did you think of the service? Great (did exactly what was on the tin).

3. What did you think of the product? Fine and fitted the purpose

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Fixing a Blank plate in a secure mental unit in a hospital.

5. Out of 5 (with 5 being great) how would you rate us? 5

Paula Armenis

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? Right product, right price

2. What did you think of the service? Excellent – very prompt and excellent customer service

3. What did you think of the product? Excellent

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We run a respite service for adults with a learning difficulty and wanted to signpost the facilities

5. Out of 5 (with 5 being great) how would you rate us? 5

Ray Underwood

Fri 13th Oct 2017

1. What made you choose to buy these products from SSP?
Looked a good company on the web search

2. What did you think of the service?
Very good

3. What did you think of the product?
Very good

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
To stop people parking in front of the gates to a property we own

5. Out of 5 (with 5 being great) how would you rate us?
4 - Would have been 5 but your postage is expensive and it took 3 days to get here.

Tina Butler

Fri 6th Oct 2017

1. What made you choose to buy these products from SSP? easy to place orders

2. What did you think of the service? Good

3. What did you think of the product? Good

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Motorway & road signage needed for every job we prepare & lay as a Tarmac company

5. Out of 5 (with 5 being great) how would you rate us? 5

Andy Kemplen

Fri 6th Oct 2017

1. What made you choose to buy these products from SSP? Demand

2. What did you think of the service? No Problems

3. What did you think of the product? What we ordered, will do the job

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Mandatory HS&E Labelling

5. Out of 5 (with 5 being great) how would you rate us? 4






Brian

Mon 22nd Jan 2018

Product:
1.What made you choose to buy these products from SSP? wide choice of sizes
2.What did you think of the product?  fit for purpose
 
Service:
3.What did we get right? fast service
4.What could we improve? n/a
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? n/a

Gillian Clark

Tue 9th Jan 2018

 Product:

1.What made you choose to buy these products from SSP? - No one else was offering them

2.What did you think of the product? - great My Mum now can't freeze herself

Service:

3.What did we get right?- Quick delivery and product as described

4.What could we improve?- no idea

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting - Had no personal contact

Colin Low

Mon 8th Jan 2018

Product:
1. What made you choose to buy these products from SSP? chosen by engineer that had moved here from another site, and had used your company in the past.

2. What did you think of the product? good quality

Service:
3 .What did we get right? Helped with setting up account for this site so no need for proforma invoice

4. What could we improve? Website could be clearer.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes for his customer service.

Finally, out of 5 what would you rate us? Mark out of 5 is 4++ as nothing is ever perfect in this world, and there is always room to improve.

Anne Deeney

Mon 8th Jan 2018

Product:
1.What made you choose to buy these products from SSP? We chose SSP i had previously ordered through Amazon and was let down. SSP are also local.

2.What did you think of the product? The product was as we expected

Service:
3.What did we get right? The product was fit for purpose and as described and the delivery was very efficient

4.What could we improve? Nothing in relation to this order

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The man who took my call on the 4th January, he gave his name but i can’t remember it.

Finally, out of 5 what would you rate us? 5 out of 5

Kourosh Amiri-Garrousi

Mon 8th Jan 2018

Product:
1.What made you choose to buy these products from SSP? To mark my drive-way and gate posts.

2.What did you think of the product? Excellent.
 
Service:
3.What did we get right? Product quality and delivery time.

4.What could we improve? N/A

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
 
Finally, out of 5 what would you rate us? 5.

Austin Baggett

Mon 8th Jan 2018

Product:
1.What made you choose to buy these products from SSP?   AB:  SSP had just what we were looking for – a car park sign that was welcoming to our visitors.

2.What did you think of the product?  AB:  Excellent. It breaks down into three components for easy storage.

Service:
3.What did we get right? AB:  SSP were able to incorporate our company logo on the sign, at very low cost.   Very good communication along the way and very responsive.

4.What could we improve?  AB: Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us?   AB: 5

Chris Roth

Mon 8th Jan 2018

Product:

1.What made you choose to buy these products from SSP? Very good products and delivery time

2.What did you think of the product? Very good quality

Service:

3.What did we get right? Service and delivery

4.What could we improve? Nothing

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? have only dealt online

Finally, out of 5 what would you rate us? 5

Adrian Mullen

Mon 8th Jan 2018

Product:

1.What made you choose to buy these products from SSP? came up in search

2.What did you think of the product? it is what it is
 
Service:

3.What did we get right? delivery

4.What could we improve? show photos of product on your site

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? no
 
Finally, out of 5 what would you rate us? 3

 

SSP REPLY: Thank you for your feedback. All of our products have images on the website, perhaps this was a technical hitch? Thank you again for your custom.

Michael Kennedy

Mon 8th Jan 2018

Service was great and the item I was looking for and the assistance provided was ideal.

Would be happy to use your company in the future.

 

Keep up the good work.

Mrs J Pearman

Mon 8th Jan 2018

Product:
1.What made you choose to buy these products from SSP? First Aid reporting slips
2.What did you think of the product? Very good
 
Service:
3.What did we get right? E-mailed me directly asking if I needed to re-order so quick and simple to reply and the refills ordered.
4.What could we improve? NA
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Dealt with Mark Hughes
 
Finally, out of 5 what would you rate us? 5 out of 5

Louise Owen

Mon 8th Jan 2018

I put what I required into Bing search and your website came up - on browsing your site I found it to be clearly laid out - I could find what I needed easily

Other companies not so well organised websites

1m foam head protection - self adhesive, good sizes on offer

when I received the hazard strips I felt they were well made, very sticky and easy to cut and fit (able to cut with scissors)

4 out of 5

John Howarth

Mon 18th Dec 2017

The sign was exactly what I wanted and was good quality. Would recommend to anybody who is looking for this type of product. Would rate the company 5 out of 5 very satisfied.

Bianca Dell

Mon 18th Dec 2017

Product:
1.What made you choose to buy these products from SSP? – We knew what we were looking for and found it straight away on your website.
2.What did you think of the product? – It is exactly what we are looking for.

Service:
3.What did we get right? – Everything. It is exactly as we requested
4.What could we improve? – Nothing. Excellent service. Fast delivery.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – Mike McNee dealt with our order. He was very prompt

Finally, out of 5 what would you rate us? - 5

Malcolm Herring

Fri 8th Dec 2017

Product:
1.What made you choose to buy these products from SSP? The solution to our requirement resulted from an internet search, when we found your website, which is very informative and easy to use – congratulations!

2.What did you think of the product? The order was placed, and the product arrived next day – a Saturday morning!

Service:
3.What did we get right? The product is such a high quality, well made and perfect for the job.

4.What could we improve? Service and product quality were 100% - there is nothing to improve.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? -

Finally, out of 5 what would you rate us? Rated 6 out of 5!!

Now we have found you, SSP will be our first contact when we require other products that you sell.

Thank you for your very professional and excellent service.

Julie Wills

Fri 8th Dec 2017

I could only find what I wanted on your site.

The product worked well. 

Quick delivery

Have an all in price.

4 stars

Geoff Goldberg

Fri 8th Dec 2017

Product:
1.What made you choose to buy these products from SSP? 1. I researched the internet for a company that could provide public display signs required for our estate and your company provided exactly to our requirement.
2.What did you think of the product? 2. Your product was first-class. Clear, concise and of excellent quality.

Service:
3.What did we get right? 3.The signs you supplied where exactly to our requirement. Everything was correct with the design.
4.What could we improve? 4. Other than an ignored response to a second enquiry when this was brought to your attention your response was excellent instilling me with confidence and worth as a customer.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? 5. Lindsey O’Malley, Mike McNee and yourself.

Finally, out of 5 what would you rate us? Top marks 5 out of 5

Lesley

Fri 8th Dec 2017

Product:
1.What made you choose to buy these products from SSP? What we needed for the job

2.What did you think of the product? Good quality

Service:
3.What did we get right?  – ordering & first class delivery

4.What could we improve? Nothing from our experience using your company

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All dealings done through website

Finally, out of 5 what would you rate us?  5/5 

Jo Glenn

Tue 28th Nov 2017

everything was brilliant

Alan Charlett

Tue 28th Nov 2017

Nice polite service, you did what you said you would do.

 

All good.

David Coldicutt

Tue 28th Nov 2017

I can’t find anything to criticise about SSP or the product. It works very well. Delivery and communications were first class, and I would very happily use you again. Five out of 5.

David Cookson

Tue 28th Nov 2017

Product:
1.What made you choose to buy these products from SSP? Ease of finding what I required on your web site.
2.What did you think of the product? The product was exactly what I required.

Service:
3.What did we get right? The speed of reply to my request for text changes and the service.
4.What could we improve? Cannot see anything from my experience.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?                  The person I dealt with was Mark Hughes ( signed Email ) and he sorted me out quickly.
I was impressed with the speed of delivery once the art work was sorted.

Finally, out of 5 what would you rate us?
I would rate the service at least “5”

Tui Shirley

Tue 28th Nov 2017

Product:
1.What made you choose to buy these products from SSP?  It was what we were looking for
2.What did you think of the product?  Good but no instructions.
 
Service:
3.What did we get right? Quick delivery, answered the phone straight away when I called.  Woman I spoke to very helpful.
4.What could we improve? Clarification instructions in the box to be clear about how and where the pull ring attaches, the order of putting it up and fixing the seal and where to get replacement seals when required Did not get a call back from the technical department as promised.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? -
 
Finally, out of 5 what would you rate us? 4

Sue S

Tue 28th Nov 2017

5 out of 5 again! Many thanks for a brilliant product.

Alino Punzalan

Mon 20th Nov 2017

1.What made you choose to buy these products from SSP?
The product is a close replacement from our old button.
2.What did you think of the product?
I thinks it’s ok, the engineer installed without issues.
Service:
3.What did we get right?
Yes.
4.What could we improve?
No suggestion at the moment.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Good support from Gwyn and Lindsey.

Finally, out of 5 what would you rate us?
5

Jane Mercer

Mon 20th Nov 2017

We chose your company because we used you last year and were very happy with the product and the service. Gwyn was extremely helpful in catering to our requirements, and a pleasure to talk to.

Karen Rhead

Mon 13th Nov 2017

Hi

We have recently started using the 'one sign-in' system and initially selected SSP due to price.

I ordered some refills shortly afterwards but ordered the wrong ones.

Gwyn Ewens was very helpful at sorting this out - sending out the correct ones straightaway and organising the collection of the incorrect ones (the latter at no cost to ourselves).

His intervention has ensured I will come back to SSP in the future.

Simon Saunders

Mon 13th Nov 2017

The signs were ordered from SSP as they offered a service to give customisation, supplying proofs of artwork as well as changes, at a very reasonable price.  Communications and delivery were efficient and fast, so I’d be happy recommend.

John Key

Mon 13th Nov 2017

I looked on the internet for a fire hydrant marker sign.

Your site provided detailed information on what to do. The ordering process was easy and the sign came very quickly. All round a great service, 5/5.

Kathleen Alcorn

Tue 7th Nov 2017

Product:
1.What made you choose to buy these products from SSP? Your site was easy to find for the safety cover my client needed.
2.What did you think of the product? The safety cover was just as it was described and appeared on your site. Fire Home Safety officers approved this product prior to me ordering it on behalf of my client.
 
Service:
3.What did we get right?  Delivery name and address had to be different from payment name and address but this was not a problem. Delivery was quick.
4.What could we improve? Slight misspelling of clients name but this did not effect delivery or necessary paperwork.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I'm sorry I don't have a note of the gentleman's name who took the order but I can only thank him for the efficient and helpful way he was able to deal with my questions, order and payment.
 
Finally, out of 5 what would you rate us? I rate the service I received 5

Sue S

Sat 4th Nov 2017

 5 out of 5  Thank you!

Carol Jackson

Fri 3rd Nov 2017

Hi. I purchased a couple of reflectors to put on our front wall.  Parcel was delivered the next day, well packaged and is exactly as described online.

I found your site via a Google search.

Hopefully once installed hopefully will stop idiot delivery demolishing our front wall.

Jane Daniels

Fri 3rd Nov 2017

Hello,

We recently ordered some plastic wallets to attach to lanyards and the visitor one write sheets. The sevice was excellent as was the delivery time. Thank you very much.

Paul Edwards

Fri 3rd Nov 2017

Product:
1.What made you choose to buy these products from SSP? Simple internet search to identify a suitable supplier.
2.What did you think of the product? All as described and expected.

Service:
3.What did we get right? Ease of ordering procedure and prompt delivery.
4.What could we improve? NA
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No contact was necessary.

Jackie B

Fri 3rd Nov 2017

Product:

1.What made you choose to buy these products from SSP? Good website and easy to get around. Good value for money.

2.What did you think of the product? We haven’t installed as yet but looks fit for purpose

Service:

3.What did we get right? Delivered quickly and helpful on the call line

4.What could we improve? Nothing as I have noticed from my experience

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I didn’t get their names, but I spoke to 2 men on the phone and they were both knowledgeable and helpful

Emma Young

Mon 30th Oct 2017

Product of very good quality, fast delivery, would definitely buy from SSP Direct again.

5 star

Matt Preston

Fri 27th Oct 2017

Product:
1.What made you choose to buy these products from SSP? You were the only one I could find on the internet doing this product!
2.What did you think of the product? I like it - clear printing and looks robust.  Haven’t used it properly yet, but feels the same quality as other safety signs I have ordered in for work

Service:
3.What did we get right? Yes
4.What could we improve? I had to go to another provider to het a hi vis vest. Why don tyou do a mathcing (UAV) one?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes - me. I am a top customer! :-) OK - so it's not all about me.  I must say this arrived first out of all the other stuff I ordered from other suppliers on the same day (including from Amazon).  Well done!.
 
Finally, out of 5 what would you rate us? 5

Grahame Barker

Fri 27th Oct 2017

Thanks for supplying the security fixings for our mini wing mirrors.

We bought them from you, because you have provided the same product for another member of our family, and both product and service were first class.

Again happy with this purchase, received faster than indicated - thanks

Robert Hague

Fri 27th Oct 2017

Fast delivery, good value products thank you for your efficient service it's a big 5.

Anne Cummins

Fri 27th Oct 2017

Found web site online , thought service was excellent 

Kathy

Fri 27th Oct 2017

 

Product:

1. What made you choose to buy these products from SSP? We chose to buy these products from SSP as the price was favourable.  
2. What did you think of the product? The products are very good quality and we will use SSP again.

Service:

 3. What did we get right? You got the products, prices and delivery right.
 4. What could we improve?  As this is our first time dealing with you we cannot comment on how you could improve but if we think of anything we will add comments at a later date.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Did not deal with anybody personally as all done online.

Jonathan Stedman

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?  - Good range - easy to use website

2. What did you think of the service? - Good - but let down by Parcel force who are the worst courier in these parts.

3. What did you think of the product? - Very satisfied

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) - Vandal resistant wood shelters - see  www.naturalshelter.com

5. Out of 5 (with 5 being great) how would you rate us? 5

Rebecca Simmons

Fri 20th Oct 2017

I am extremely satisfied with the service and attention to detail from SSP. Will definitely use again.

Alison Willson

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? A field sales team member forwarded the link to me
2. What did you think of the service? Excellent – arrived faster than expected so I was able to send out to our field sales team quicker, which means that our live products will be secured onto their security brackets faster
3. What did you think of the product? Excellent
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Security for our live products in stores
5. Out of 5 (with 5 being great) how would you rate us? 5

Gbemi Agbaje

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?....... Just random internet search through google
2. What did you think of the service?.........was very good, although the delivery was not until Monday, they originally advised Friday, I guess that's not you.
3. What did you think of the product?....... It was good
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)....... we intend to put on a private communal area to stop fly tipping.
5. Out of 5 (with 5 being great) how would you rate us?.......4

Daniel Hallahan

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP?  I have  purchased  these  from  you before.
2. What did you think of the service? Excellent
3. What did you think of the product? Fit for purpose
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I am  a maintenance  manager in the  care industry
5. Out of 5 (with 5 being great) how would you rate us? 5

Ian Symington

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? Cheapest price online

2. What did you think of the service? Great (did exactly what was on the tin).

3. What did you think of the product? Fine and fitted the purpose

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Fixing a Blank plate in a secure mental unit in a hospital.

5. Out of 5 (with 5 being great) how would you rate us? 5

Paula Armenis

Fri 20th Oct 2017

1. What made you choose to buy these products from SSP? Right product, right price

2. What did you think of the service? Excellent – very prompt and excellent customer service

3. What did you think of the product? Excellent

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We run a respite service for adults with a learning difficulty and wanted to signpost the facilities

5. Out of 5 (with 5 being great) how would you rate us? 5

Ray Underwood

Fri 13th Oct 2017

1. What made you choose to buy these products from SSP?
Looked a good company on the web search

2. What did you think of the service?
Very good

3. What did you think of the product?
Very good

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
To stop people parking in front of the gates to a property we own

5. Out of 5 (with 5 being great) how would you rate us?
4 - Would have been 5 but your postage is expensive and it took 3 days to get here.

Tina Butler

Fri 6th Oct 2017

1. What made you choose to buy these products from SSP? easy to place orders

2. What did you think of the service? Good

3. What did you think of the product? Good

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Motorway & road signage needed for every job we prepare & lay as a Tarmac company

5. Out of 5 (with 5 being great) how would you rate us? 5

Andy Kemplen

Fri 6th Oct 2017

1. What made you choose to buy these products from SSP? Demand

2. What did you think of the service? No Problems

3. What did you think of the product? What we ordered, will do the job

4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Mandatory HS&E Labelling

5. Out of 5 (with 5 being great) how would you rate us? 4