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Customer Reviews
Total Number: 2,243






Kenneth V

Wed 24th Feb 2021

I chose the product as a result of searching the web. I liked the idea and the look of the guard and was NOT disappointed with the items when they arrived. They are very well made and finished well with a protective coating. The delivery was prompt within 24 hrs.

Nicola H

Tue 23rd Feb 2021

1.What made you choose to buy these products from SSP? I used Google to search for the item I was looking for, really easy to find, website was easy to use and value for money
2.What did you think of the product? Product was really good value for money
3.What did we get right? Yes 1st time, really great communication too, speedy response
4.What could we improve? Nothing I can think of to be honest, I will definitely use you again
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn was really helpful with a quick response ensuring my product was perfect for me

Finally, out of 5 what would you rate us? 5

Terry W

Tue 23rd Feb 2021

Found product on internet saw exactly what I needed thank you

Product is perfect for use

Sent email then got phone call straight away  (perfect)

Don’t think you can improve,

delivery was prompt

 

whole team pat on back please

rate 10/10

Mike D

Tue 23rd Feb 2021

Five out of five! I saw a colleague using your tools and bits and he recommended. I ordered yesterday received today. Many thanks

Andy W

Tue 23rd Feb 2021

Have used you guys before and the service is great – Peter has recently helped me with a return and replacement part which was good.
Products are competitively priced and I don’t need a trade account, which is helpful when I’m just after a few bits.

David M

Wed 17th Feb 2021

My order was delivered in 24 hours can’t ask for more than that. 

Howard C

Wed 17th Feb 2021

What made you choose to buy these products from SSP? You came up high on Internet search
What did you think of the product? Product exactly what we needed
What did we get right? Very fast delivery – arrived next morning before 10am
What could we improve? Nothing
Is there anybody that you have dealt with that deserves a special mention in our team meeting? No as only dealt online

Finally, out of 5 what would you rate us? 5

Lee R

Wed 17th Feb 2021

My father in law has dementia & he put the kettle on the electric cooker ring & nearly setting his kitchen on fire.
So I looked on the internet to see if I could put something in to stop him from using the electric cooker & it allows the carers to turn the isolation switch on & off then be locked.
This product was perfect & even the warden of the sheltered housing scheme is impressed with it.

Lorraine W

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? Recommended to us
2.What did you think of the product? Good product
3.What did we get right? You were very obliging
4.What could we improve? If you ask us question please wait for the answer before proceeding
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark

Finally, out of 5 what would you rate us? 4.5

Chris

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? - Previous satisfied customer
2.What did you think of the product? - Good quality
3.What did we get right? - Very responsive to my many many questions!
4.What could we improve? - Nothing at all
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All of the sales team were great.

Finally, out of 5 what would you rate us? 5!

Arran M

Wed 10th Feb 2021

Hi, 

We recently purchased the clear light switch cover which locks.  My adult son has autism plus a severe learning disability.  I only wish i had come accross your product many years ago.  My son would get up in the middle of the night puting on and off the lights in our bedroom, hallway and toilet.  To be constantly woken up with lights going on and off at all hours does not help with our badly needed sleep.  We now can control the lighting and if needed leave a dim light on for our son.  The box is baffling him as he can get into the light without a key.  The inconvenience of using the key is nothing compared to sleeping without blackpool illuminations going on and off at all hours.  Sheer bliss.  I will pass the word on.  Thank you😊

Alex B

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? . I’ve bought from SSP before and was amazed by the usefulness of the products and needed something similar again.
2.What did you think of the product? Product works perfectly.
3.What did we get right? Buying process was quick and simple and delivery was very quick.
4.What could we improve? I cannot think if anything you can improve.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Since I purchased online I didn’t deal with anyone.

Finally, out of 5 what would you rate us? 5/5 products and service

Debbie N

Wed 10th Feb 2021

It is a repeat order which was delivered in perfect time. 5 out of 5.

Chris A

Wed 10th Feb 2021

I chose SSP because I have your Catalogue.

The product was exactly what we ordered and described online.

Next day delivery was spot on, considering the current climate.

There is nothing to improve a great service.

5 out of 5

Carol R

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? – I have always ordered from SSP and I am happy with the product.
2.What did you think of the product? It works for us.
3.What did we get right? – Communication. I always know where I am up to with my order.
4.What could we improve? – unsure.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.

Finally, out of 5 what would you rate us? 5

 

Anne C

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? I browsed the internet and found your website had exactly what I needed
2.What did you think of the product? It was exactly what I needed!
3.What did we get right? Very promptly dealing with a mis-delivery by DPD, which was not of your making. The product, when DPD managed to deliver it to the right address, was well packaged and as described.
4.What could we improve? I honestly can’t think of anything. In all honesty, these aren’t the kinds of products I would expect to buy all that often, but if I did I wouldn’t hesitate to use your service again. I have told my family and friends.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I had prompt and helpful replies from yourself.

Amoy R

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? It was the only product that I could find that was suitable for what I needed.
2.What did you think of the product? Perfect, as described, very easy to fit.
3.What did we get right? Delivery time & product.
4.What could we improve? Overall cost was quite high.

Finally, out of 5 what would you rate us? 4.5

Emma L

Wed 10th Feb 2021

What made you choose to buy these products from SSP? I always check products and prices on SSP when looking for products we require.
What did you think of the product? Always receive products as described. We’ve never had any issues with the products.
What did we get right? Good customer service, quick response and delivery times
What could we improve? N/A

Eamonn F

Wed 10th Feb 2021

Thankyou, everything was as expected a good product,prompt delivery. 5 stars will use your company again.
Regards Eamonn

Deborah R

Wed 10th Feb 2021

Thank you for your very prompt delivery of my order. It looks like an excellent product. Thank you very much. 5 star rating

Caitlin M

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? It was the website I was directed to use by my manager.
2.What did you think of the product? The stickers were high quality and looked good
3.What did we get right? Emails updating me with the process (order confirmation, delivery, etc) were helpful, and delivery was fast.
4.What could we improve? Nothing.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn’t deal with a specific individual.

Finally, out of 5 what would you rate us? I would rate you 5 stars for the reasons stated above. The customer service is really great, we will use your website again.

Daniela F

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? It was an internal recommendation from a colleague in my company
2.What did you think of the product? Good quality and cover GDPR needs.
3.What did we get right? Quick attention and good follow up, even for our dispatch with a 3rd party
4.What could we improve? In my experience, nothing. Good attention and service.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes, he was really helpful during the purchase process and collect.

Finally, out of 5 what would you rate us? In my experience 5

Matthew H

Mon 1st Feb 2021

Good morning, We have just take deleivery of the bollards. Just want to thank you for the faultless and speedy service revived from yourself. Kind regards Matthew 

Trish. S

Thu 7th Jan 2021

I think the main feedback I would give is the speed of service which was excellent as the product arrived next day.  I would rate the service as 5 out of 5.

Christopher L

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? After a long internet search, SSP stood out as having the best selection, and the most competitive price, and they we’re able to customise my order to my exact specifications.

2.What did you think of the product? Excellent, not only was it exactly what I ordered, but the quality and finish is outstanding.

3.What did we get right? Direct and fast communication, a complete service including bespoke items, I was able to set up a credit account for my company with ease, full tracking of my order as well as regular updates, overall totally professional.

4.What could we improve? The only problem I experienced was the odd email dropping into your spam folder, but that’s par for the course these days with so many scammers about.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton for helping me get my account set up and order complete, Mike Mcnee for his work on producing the artwork for my bespoke items, and Hayley for searching through the spam files to track down my lost email, all of which were very helpful and professional in delivering my order.

Finally, out of 5 what would you rate us? 5

Dawn W

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? I needed a switch cover to prevent my Mum turning off appliances that needed to be on all of the time. Yours seemed to meet my requirements
2.What did you think of the product?Excellent, it does exactly what it was meanrt to do.Have you considered offering double sided tape to affix the the covers to tiles so you don't damage the tiles. I used the removable tabs make by Compede.
3.What did we get right? Deivery was very quick
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I ordered online, so I did not have any direct contact with anyone.

Finally, out of 5 what would you rate us? 5

Caroline L

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? GDPR SIGN IN BOOKS
2.What did you think of the product? EXCELLENT – DID THE JOB AS DESCRIBED
3.What did we get right? EVERYTHING – SPEEDY SERVICE VERY HELPFUL
4.What could we improve? NOTHING!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? THEY WERE ALL HELPFUL

Finally, out of 5 what would you rate us? FIVE

Doug S

Thu 17th Dec 2020

1. Box size and type were exactly what we wanted, and the price was outstanding.
2. Product is strong, and ideal for the purpose we wanted it for.

3.Arrived on time, website was easy to find what we wanted,
4. Nothing I can see at this time of writing
5. No one was spoken to, all done online.
Out of 5 , I personally would score 5, found what I wanted, price was very good, service excellent, what more can I ask for. I would have no hesitation in recommending your company to other staff in my organisation

Dan

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? – Used these before, know from previous purchases products are good quality
2.What did you think of the product?
3.What did we get right? – all of it
4.What could we improve? -nothing, all flows and live chat worked very well.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us? - 5

Chris Br

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? I have used SSP for a number of years now.
2.What did you think of the product? Excellent
3.What did we get right? The service is very good, quick and efficient!
4.What could we improve? Nothing to improve
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us?
5

Dave C

Thu 17th Dec 2020

The product we ordered from you was perfect.
The customer service and delivery time was excellent.

We'll definitely buy from you again

Chris C

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? I have purchased Similar products in the past, always found them of good quality.

2.What did you think of the product? The Product it self was perfect, however my ability to measure not so much and I couldn't actually use the product in the end. However keeping it encase another opportunity to use arrives.

3.What did we get right? Order was dispatched and delivered sooner than expected, no complaints.

4.What could we improve? Some more side on images would be handy for the socket protectors on the website.

Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn Ewens was really helpful a while back on a previous order.

Finally, out of 5 what would you rate us?

5

ALISON B

Thu 17th Dec 2020

GDPR VISITOR BOOKS
1.What made you choose to buy these products from SSP? COVID TRACING
2.What did you think of the product? EXCELLENT

3.What did we get right? GOOD PRODUCT, PROMPT DELIVERY
4.What could we improve? ALL GREAT

Aoife M

Thu 17th Dec 2020

Product is excellent, exactly what we needed.
Fast quick responses and postage.

Caroline B

Thu 17th Dec 2020

Good Morning

We chose SSP as we have had previous good service from you, the usual turnaround time from order to delivery is a couple of days which is important when supplying permit books / forms.

Mark Hughes was very helpful when I had to chase up an order and sorted everything out for me quickly and we had our delivery within the week.

As usual very good service.

Karen F

Thu 17th Dec 2020

I chose to purchase the light fitting covers from you in the first instance because when I googled them you were the first place that had the deeper ones that fit over our switches. Having purchased them before I returned to you because
1. They fit
2. They do the job we need
3. Delivery was quick and well packaged
4. I can pay on an invoice.

I hope this feedback is helpful.

Jamie B

Thu 19th Nov 2020

1.What made you choose to buy these products from SSP?

I work in the care industry and had seen the products on line. Sadly my father suffers from dementia and started playing with his heating controls. I therefore purchased the SSP products.

2.What did you think of the product?

Very good. Well made and easy to install.

3.What did we get right?

Well designed product, everything required in the box.

4.What could we improve?

Had to modify one product to go over a wire. But not sure how you could design that in. Thermostat radiator covers work well on new thermostat but not old ones . Maybe good to increase size range in future.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
No
Finally, out of 5 what would you rate us? 5

Andy C

Wed 18th Nov 2020

Good Product – clearly described and full info on website - realistic price.

Fulfilment good – well packed and timely – 5 out of 5

Leon B

Wed 18th Nov 2020

1.What made you choose to buy these products from SSP?
I have bought this product before.
2.What did you think of the product?
Very good quality and perfect for the job.
3.What did we get right?
Everything.
4.What could we improve?
Nothing that I am aware of.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Not particularly.

Finally, out of 5 what would you rate us?
5

 

Andrew P

Wed 18th Nov 2020

1.What made you choose to buy these products from SSP? I found you through an internet search.
2.What did you think of the product? Everyone here is very pleased with it.
3.What did we get right? Everything – extremely helpful
4.What could we improve? I cannot think of anything.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes, Mike McNee

Finally, out of 5 what would you rate us? 5

H Mudhar

Wed 18th Nov 2020

1.What made you choose to buy these products from SSP? Saw it on the website but the main driver was the handling of my call.
2.What did you think of the product? Excellent.
3.What did we get right? Everything
4.What could we improve? May be accept orders from schools if paperwork can’t be actioned immediately e.g. during school holidays
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The gentleman who too my order for being so knowledgeable and advising on how to take the measurements.

Finally, out of 5 what would you rate us? 10 (5)

Carole H

Tue 17th Nov 2020

What made you choose to buy these products from SSP? This was a refill
What did you think of the product? Good

What did we get right? Fast delivery to the correct place

Is there anybody that you have dealt with that deserves a special mention in our team meeting? Ordered on line

Finally, out of 5 what would you rate us? 5

Jane C

Tue 17th Nov 2020

What made you choose to buy these products from SSP? Always get my goods from you.
What did you think of the product? Good
What did we get right? Yes
Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us? 5

Jerome L

Tue 17th Nov 2020

What made you choose to buy these products from SSP? Good detailed website
What did you think of the product? good quality
What did we get right? help on phone
Is there anybody that you have dealt with that deserves a special mention in our team meeting?
5.no name but very helpful

Brendan T

Tue 17th Nov 2020

Found what i was looking for on your web site, very helpful over the phone, a bit strange wanted paying before i could send my driver to pick up so had delivered, product was what i was looking for, good service

Vicky B

Tue 17th Nov 2020

What made you choose to buy these products from SSP? – previously bought from you and wanted the same item again
What did you think of the product? Great, does exactly what we need it to

What did we get right? Customer service was fab, no issues at all, easy to order and quick delivery
What could we improve? Can’t say anything as I haven’t bought much from you, every time we have its been with no problems which is amazing
Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I didn’t speak to anyone

Finally, out of 5 what would you rate us? 5 !

Jamie H

Tue 17th Nov 2020

What made you choose to buy these products from SSP? Actually found you online

What did you think of the product? Great product 

What did we get right? Yes items was correct

Finally, out of 5 what would you rate us? 5

Eoin O

Tue 17th Nov 2020

What made you choose to buy these products from SSP?
You were nearby so I could collect.
What did you think of the product?
Great quality. Reasonable price.

What did we get right?
The people I spoke to on the phone and had email conversations could not have been more helpful - I think I even said it in an email at the time. They were all a pleasure to deal with.
What could we improve?

Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Gwyn and Peter. They were exceptional.

Finally, out of 5 what would you rate us?
5

Karl S

Tue 17th Nov 2020

What made you choose to buy these products from SSP? Exactly what we required at a good price.
What did you think of the product? Great product
What did we get right? Straight forward telephone transaction, and next day delivery. Can’t fault the service
What could we improve? Hard to pick a fault
Is there anybody that you have dealt with that deserves a special mention in our team meeting? No Sorry

Finally, out of 5 what would you rate us? 5

Hari K

Tue 17th Nov 2020

1.What made you choose to buy these products from SSP?
Existing customer, have purchased other equipment before.
2.What did you think of the product?
the product looks like what was described on the website.
3.What did we get right?
Customer service and calls with Gwyn
4.What could we improve?
Nothing..
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Gwyn for his call and speed of answering questions. I hope the Tags stay up as agreed :)

Finally, out of 5 what would you rate us?
5






Kenneth V

Wed 24th Feb 2021

I chose the product as a result of searching the web. I liked the idea and the look of the guard and was NOT disappointed with the items when they arrived. They are very well made and finished well with a protective coating. The delivery was prompt within 24 hrs.

Nicola H

Tue 23rd Feb 2021

1.What made you choose to buy these products from SSP? I used Google to search for the item I was looking for, really easy to find, website was easy to use and value for money
2.What did you think of the product? Product was really good value for money
3.What did we get right? Yes 1st time, really great communication too, speedy response
4.What could we improve? Nothing I can think of to be honest, I will definitely use you again
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn was really helpful with a quick response ensuring my product was perfect for me

Finally, out of 5 what would you rate us? 5

Terry W

Tue 23rd Feb 2021

Found product on internet saw exactly what I needed thank you

Product is perfect for use

Sent email then got phone call straight away  (perfect)

Don’t think you can improve,

delivery was prompt

 

whole team pat on back please

rate 10/10

Mike D

Tue 23rd Feb 2021

Five out of five! I saw a colleague using your tools and bits and he recommended. I ordered yesterday received today. Many thanks

Andy W

Tue 23rd Feb 2021

Have used you guys before and the service is great – Peter has recently helped me with a return and replacement part which was good.
Products are competitively priced and I don’t need a trade account, which is helpful when I’m just after a few bits.

David M

Wed 17th Feb 2021

My order was delivered in 24 hours can’t ask for more than that. 

Howard C

Wed 17th Feb 2021

What made you choose to buy these products from SSP? You came up high on Internet search
What did you think of the product? Product exactly what we needed
What did we get right? Very fast delivery – arrived next morning before 10am
What could we improve? Nothing
Is there anybody that you have dealt with that deserves a special mention in our team meeting? No as only dealt online

Finally, out of 5 what would you rate us? 5

Lee R

Wed 17th Feb 2021

My father in law has dementia & he put the kettle on the electric cooker ring & nearly setting his kitchen on fire.
So I looked on the internet to see if I could put something in to stop him from using the electric cooker & it allows the carers to turn the isolation switch on & off then be locked.
This product was perfect & even the warden of the sheltered housing scheme is impressed with it.

Lorraine W

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? Recommended to us
2.What did you think of the product? Good product
3.What did we get right? You were very obliging
4.What could we improve? If you ask us question please wait for the answer before proceeding
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark

Finally, out of 5 what would you rate us? 4.5

Chris

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? - Previous satisfied customer
2.What did you think of the product? - Good quality
3.What did we get right? - Very responsive to my many many questions!
4.What could we improve? - Nothing at all
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All of the sales team were great.

Finally, out of 5 what would you rate us? 5!

Arran M

Wed 10th Feb 2021

Hi, 

We recently purchased the clear light switch cover which locks.  My adult son has autism plus a severe learning disability.  I only wish i had come accross your product many years ago.  My son would get up in the middle of the night puting on and off the lights in our bedroom, hallway and toilet.  To be constantly woken up with lights going on and off at all hours does not help with our badly needed sleep.  We now can control the lighting and if needed leave a dim light on for our son.  The box is baffling him as he can get into the light without a key.  The inconvenience of using the key is nothing compared to sleeping without blackpool illuminations going on and off at all hours.  Sheer bliss.  I will pass the word on.  Thank you😊

Alex B

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? . I’ve bought from SSP before and was amazed by the usefulness of the products and needed something similar again.
2.What did you think of the product? Product works perfectly.
3.What did we get right? Buying process was quick and simple and delivery was very quick.
4.What could we improve? I cannot think if anything you can improve.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Since I purchased online I didn’t deal with anyone.

Finally, out of 5 what would you rate us? 5/5 products and service

Debbie N

Wed 10th Feb 2021

It is a repeat order which was delivered in perfect time. 5 out of 5.

Chris A

Wed 10th Feb 2021

I chose SSP because I have your Catalogue.

The product was exactly what we ordered and described online.

Next day delivery was spot on, considering the current climate.

There is nothing to improve a great service.

5 out of 5

Carol R

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? – I have always ordered from SSP and I am happy with the product.
2.What did you think of the product? It works for us.
3.What did we get right? – Communication. I always know where I am up to with my order.
4.What could we improve? – unsure.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.

Finally, out of 5 what would you rate us? 5

 

Anne C

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? I browsed the internet and found your website had exactly what I needed
2.What did you think of the product? It was exactly what I needed!
3.What did we get right? Very promptly dealing with a mis-delivery by DPD, which was not of your making. The product, when DPD managed to deliver it to the right address, was well packaged and as described.
4.What could we improve? I honestly can’t think of anything. In all honesty, these aren’t the kinds of products I would expect to buy all that often, but if I did I wouldn’t hesitate to use your service again. I have told my family and friends.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I had prompt and helpful replies from yourself.

Amoy R

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? It was the only product that I could find that was suitable for what I needed.
2.What did you think of the product? Perfect, as described, very easy to fit.
3.What did we get right? Delivery time & product.
4.What could we improve? Overall cost was quite high.

Finally, out of 5 what would you rate us? 4.5

Emma L

Wed 10th Feb 2021

What made you choose to buy these products from SSP? I always check products and prices on SSP when looking for products we require.
What did you think of the product? Always receive products as described. We’ve never had any issues with the products.
What did we get right? Good customer service, quick response and delivery times
What could we improve? N/A

Eamonn F

Wed 10th Feb 2021

Thankyou, everything was as expected a good product,prompt delivery. 5 stars will use your company again.
Regards Eamonn

Deborah R

Wed 10th Feb 2021

Thank you for your very prompt delivery of my order. It looks like an excellent product. Thank you very much. 5 star rating

Caitlin M

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? It was the website I was directed to use by my manager.
2.What did you think of the product? The stickers were high quality and looked good
3.What did we get right? Emails updating me with the process (order confirmation, delivery, etc) were helpful, and delivery was fast.
4.What could we improve? Nothing.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn’t deal with a specific individual.

Finally, out of 5 what would you rate us? I would rate you 5 stars for the reasons stated above. The customer service is really great, we will use your website again.

Daniela F

Wed 10th Feb 2021

1.What made you choose to buy these products from SSP? It was an internal recommendation from a colleague in my company
2.What did you think of the product? Good quality and cover GDPR needs.
3.What did we get right? Quick attention and good follow up, even for our dispatch with a 3rd party
4.What could we improve? In my experience, nothing. Good attention and service.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes, he was really helpful during the purchase process and collect.

Finally, out of 5 what would you rate us? In my experience 5

Matthew H

Mon 1st Feb 2021

Good morning, We have just take deleivery of the bollards. Just want to thank you for the faultless and speedy service revived from yourself. Kind regards Matthew 

Trish. S

Thu 7th Jan 2021

I think the main feedback I would give is the speed of service which was excellent as the product arrived next day.  I would rate the service as 5 out of 5.

Christopher L

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? After a long internet search, SSP stood out as having the best selection, and the most competitive price, and they we’re able to customise my order to my exact specifications.

2.What did you think of the product? Excellent, not only was it exactly what I ordered, but the quality and finish is outstanding.

3.What did we get right? Direct and fast communication, a complete service including bespoke items, I was able to set up a credit account for my company with ease, full tracking of my order as well as regular updates, overall totally professional.

4.What could we improve? The only problem I experienced was the odd email dropping into your spam folder, but that’s par for the course these days with so many scammers about.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton for helping me get my account set up and order complete, Mike Mcnee for his work on producing the artwork for my bespoke items, and Hayley for searching through the spam files to track down my lost email, all of which were very helpful and professional in delivering my order.

Finally, out of 5 what would you rate us? 5

Dawn W

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? I needed a switch cover to prevent my Mum turning off appliances that needed to be on all of the time. Yours seemed to meet my requirements
2.What did you think of the product?Excellent, it does exactly what it was meanrt to do.Have you considered offering double sided tape to affix the the covers to tiles so you don't damage the tiles. I used the removable tabs make by Compede.
3.What did we get right? Deivery was very quick
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I ordered online, so I did not have any direct contact with anyone.

Finally, out of 5 what would you rate us? 5

Caroline L

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? GDPR SIGN IN BOOKS
2.What did you think of the product? EXCELLENT – DID THE JOB AS DESCRIBED
3.What did we get right? EVERYTHING – SPEEDY SERVICE VERY HELPFUL
4.What could we improve? NOTHING!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? THEY WERE ALL HELPFUL

Finally, out of 5 what would you rate us? FIVE

Doug S

Thu 17th Dec 2020

1. Box size and type were exactly what we wanted, and the price was outstanding.
2. Product is strong, and ideal for the purpose we wanted it for.

3.Arrived on time, website was easy to find what we wanted,
4. Nothing I can see at this time of writing
5. No one was spoken to, all done online.
Out of 5 , I personally would score 5, found what I wanted, price was very good, service excellent, what more can I ask for. I would have no hesitation in recommending your company to other staff in my organisation

Dan

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? – Used these before, know from previous purchases products are good quality
2.What did you think of the product?
3.What did we get right? – all of it
4.What could we improve? -nothing, all flows and live chat worked very well.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us? - 5

Chris Br

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? I have used SSP for a number of years now.
2.What did you think of the product? Excellent
3.What did we get right? The service is very good, quick and efficient!
4.What could we improve? Nothing to improve
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us?
5

Dave C

Thu 17th Dec 2020

The product we ordered from you was perfect.
The customer service and delivery time was excellent.

We'll definitely buy from you again

Chris C

Thu 17th Dec 2020

1.What made you choose to buy these products from SSP? I have purchased Similar products in the past, always found them of good quality.

2.What did you think of the product? The Product it self was perfect, however my ability to measure not so much and I couldn't actually use the product in the end. However keeping it encase another opportunity to use arrives.

3.What did we get right? Order was dispatched and delivered sooner than expected, no complaints.

4.What could we improve? Some more side on images would be handy for the socket protectors on the website.

Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn Ewens was really helpful a while back on a previous order.

Finally, out of 5 what would you rate us?

5

ALISON B

Thu 17th Dec 2020

GDPR VISITOR BOOKS
1.What made you choose to buy these products from SSP? COVID TRACING
2.What did you think of the product? EXCELLENT

3.What did we get right? GOOD PRODUCT, PROMPT DELIVERY
4.What could we improve? ALL GREAT

Aoife M

Thu 17th Dec 2020

Product is excellent, exactly what we needed.
Fast quick responses and postage.

Caroline B

Thu 17th Dec 2020

Good Morning

We chose SSP as we have had previous good service from you, the usual turnaround time from order to delivery is a couple of days which is important when supplying permit books / forms.

Mark Hughes was very helpful when I had to chase up an order and sorted everything out for me quickly and we had our delivery within the week.

As usual very good service.

Karen F

Thu 17th Dec 2020

I chose to purchase the light fitting covers from you in the first instance because when I googled them you were the first place that had the deeper ones that fit over our switches. Having purchased them before I returned to you because
1. They fit
2. They do the job we need
3. Delivery was quick and well packaged
4. I can pay on an invoice.

I hope this feedback is helpful.

Jamie B

Thu 19th Nov 2020

1.What made you choose to buy these products from SSP?

I work in the care industry and had seen the products on line. Sadly my father suffers from dementia and started playing with his heating controls. I therefore purchased the SSP products.

2.What did you think of the product?

Very good. Well made and easy to install.

3.What did we get right?

Well designed product, everything required in the box.

4.What could we improve?

Had to modify one product to go over a wire. But not sure how you could design that in. Thermostat radiator covers work well on new thermostat but not old ones . Maybe good to increase size range in future.

5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
No
Finally, out of 5 what would you rate us? 5

Andy C

Wed 18th Nov 2020

Good Product – clearly described and full info on website - realistic price.

Fulfilment good – well packed and timely – 5 out of 5

Leon B

Wed 18th Nov 2020

1.What made you choose to buy these products from SSP?
I have bought this product before.
2.What did you think of the product?
Very good quality and perfect for the job.
3.What did we get right?
Everything.
4.What could we improve?
Nothing that I am aware of.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Not particularly.

Finally, out of 5 what would you rate us?
5

 

Andrew P

Wed 18th Nov 2020

1.What made you choose to buy these products from SSP? I found you through an internet search.
2.What did you think of the product? Everyone here is very pleased with it.
3.What did we get right? Everything – extremely helpful
4.What could we improve? I cannot think of anything.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes, Mike McNee

Finally, out of 5 what would you rate us? 5

H Mudhar

Wed 18th Nov 2020

1.What made you choose to buy these products from SSP? Saw it on the website but the main driver was the handling of my call.
2.What did you think of the product? Excellent.
3.What did we get right? Everything
4.What could we improve? May be accept orders from schools if paperwork can’t be actioned immediately e.g. during school holidays
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The gentleman who too my order for being so knowledgeable and advising on how to take the measurements.

Finally, out of 5 what would you rate us? 10 (5)

Carole H

Tue 17th Nov 2020

What made you choose to buy these products from SSP? This was a refill
What did you think of the product? Good

What did we get right? Fast delivery to the correct place

Is there anybody that you have dealt with that deserves a special mention in our team meeting? Ordered on line

Finally, out of 5 what would you rate us? 5

Jane C

Tue 17th Nov 2020

What made you choose to buy these products from SSP? Always get my goods from you.
What did you think of the product? Good
What did we get right? Yes
Is there anybody that you have dealt with that deserves a special mention in our team meeting?

Finally, out of 5 what would you rate us? 5

Jerome L

Tue 17th Nov 2020

What made you choose to buy these products from SSP? Good detailed website
What did you think of the product? good quality
What did we get right? help on phone
Is there anybody that you have dealt with that deserves a special mention in our team meeting?
5.no name but very helpful

Brendan T

Tue 17th Nov 2020

Found what i was looking for on your web site, very helpful over the phone, a bit strange wanted paying before i could send my driver to pick up so had delivered, product was what i was looking for, good service

Vicky B

Tue 17th Nov 2020

What made you choose to buy these products from SSP? – previously bought from you and wanted the same item again
What did you think of the product? Great, does exactly what we need it to

What did we get right? Customer service was fab, no issues at all, easy to order and quick delivery
What could we improve? Can’t say anything as I haven’t bought much from you, every time we have its been with no problems which is amazing
Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I didn’t speak to anyone

Finally, out of 5 what would you rate us? 5 !

Jamie H

Tue 17th Nov 2020

What made you choose to buy these products from SSP? Actually found you online

What did you think of the product? Great product 

What did we get right? Yes items was correct

Finally, out of 5 what would you rate us? 5

Eoin O

Tue 17th Nov 2020

What made you choose to buy these products from SSP?
You were nearby so I could collect.
What did you think of the product?
Great quality. Reasonable price.

What did we get right?
The people I spoke to on the phone and had email conversations could not have been more helpful - I think I even said it in an email at the time. They were all a pleasure to deal with.
What could we improve?

Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Gwyn and Peter. They were exceptional.

Finally, out of 5 what would you rate us?
5

Karl S

Tue 17th Nov 2020

What made you choose to buy these products from SSP? Exactly what we required at a good price.
What did you think of the product? Great product
What did we get right? Straight forward telephone transaction, and next day delivery. Can’t fault the service
What could we improve? Hard to pick a fault
Is there anybody that you have dealt with that deserves a special mention in our team meeting? No Sorry

Finally, out of 5 what would you rate us? 5

Hari K

Tue 17th Nov 2020

1.What made you choose to buy these products from SSP?
Existing customer, have purchased other equipment before.
2.What did you think of the product?
the product looks like what was described on the website.
3.What did we get right?
Customer service and calls with Gwyn
4.What could we improve?
Nothing..
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Gwyn for his call and speed of answering questions. I hope the Tags stay up as agreed :)

Finally, out of 5 what would you rate us?
5