John Orchard
Thu 30th Nov 2023
4. Would you recommend us?
All good! Easy ordering using the chat for clarification and quick delivery. Product looks good though is not fixed yet. Its quality will be tested by the forthcoming British winter!
Malcolm Howard
Sat 15th Apr 2023
4. Would you recommend us?
chris Reynolds
Mon 27th Mar 2023
4. Would you recommend us?
Stanley Hancock
Fri 2nd Dec 2022
4. Would you recommend us?
AH
Thu 17th Nov 2022
4. Would you recommend us?
Cage we ordered was a lot stronger than it looked in the picture so really pleased with the quality
Byron
Thu 17th Mar 2022
4. Would you recommend us?
There was slight damage to the prodcut when it arrived. I called SSP and had a replcement the following day. Excellent service.
DP D. (Anon)
Mon 24th Jan 2022
4. Would you recommend us?
A friend is having to make a base to attach the items to entrance walls?
Beatriz
Mon 23rd Dec 2019
1.What made you choose to buy these products from SSP? A client of ours recommended us your product
2.What did you think of the product? It seems good quality product
3.What did we get right? We receive it in 24 hours.
4.What could we improve? In expediting the delivery of the pro forma invoice
Julie O
Tue 9th Jul 2019
1.What made you choose to buy these products from SSP? Our Quality manager sent me the link to action
2.What did you think of the product? The book was actual as I expected. Although the hard backed folder was damaged you quickly replaced.
3.What did we get right? Everything apart from the folder. Although you said properly damaged in transit, I feel it was manufacture.
4.What could we improve? The folder could have been a little deeper, but not a problem for us as always open. Also as always open the printing of Company details on front cover is never seen, you may like to think about offering a small area for company details on each page.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
Finally, out of 5 what would you rate us? 4.8
Kevin L
Tue 9th Jul 2019
1.What made you choose to buy these products from SSP? Specific requirement
2.What did you think of the product? Very Good
3.What did we get right? Everything Thank you.
Finally, out of 5 what would you rate us? 5
Paul D
Mon 8th Jul 2019
1.What made you choose to buy these products from SSP? The right product @ the right price
2.What did you think of the product? Good
3.What did we get right? Good. Problem with the courier, not your fault but good communication to make me aware of the issue
4.What could we improve? All good
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn’t catch the name, but the person who liaised with me a couple of times on the phone when the courier had problems was very good.
Finally, out of 5 what would you rate us? 5
Sam
Fri 10th May 2019
1.What made you choose to buy these products from SSP? Good website & customer service when I called in
2.What did you think of the product? Very good product, although the paint finish looked a little thin (big sign though)
3.What did we get right? Delivery when said
4.What could we improve? Courier’s treatment of products!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All the office staff were very receptive & friendly when I called
4.5, just the damaged packaging by the courier. Thank you for sorting out the damaged goods so promptly as well. Have a good weekend
Debbie F
Fri 10th May 2019
We have recently purchased a few products from yourselves and have been very pleased with the goods. We searched on the internet for specific items, and your website was informative and you supplied exactly what we needed and in time.
One of the items we recently purchased (Steel Heavy Duty FireBeam Co. Beam Head Protector C9861) was required quite urgently and after a phone call to yourselves (not sure who I spoke to) the items were despatched overnight for us, even though originally the delivery date was a few days.
David D
Mon 25th Feb 2019
The products ordered were just what we needed, easily found on your website with seamless processing and delivery included.
Thank you
Chris N
Wed 10th Oct 2018
All was very good service excellent
Material was installed without any problems and customer happy with the job
Fiona H.
Wed 9th May 2018
1.What made you choose to buy these products from SSP? – found your company after searching on-line
2.What did you think of the product? – great product, just what we needed
3.What did we get right? – great service, speedy delivery, great item
4.What could we improve? – nothing!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – carried out all our business with you via your website. No problems.
Finally, out of 5 what would you rate us? - 5
Dave K.
Tue 17th Apr 2018
1.What made you choose to buy these products from SSP? Looked ideal for duty on internet search.
2.What did you think of the product? Excellent our for duty
3.What did we get right? Everything
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike
Parul Sood
Tue 13th Mar 2018
1.What made you choose to buy these products from SSP? Looked online, seemed reasonable price
2.What did you think of the product? What we need
3.What did we get right? Quick delivery/response
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Ordered online so N/A
Finally, out of 5 what would you rate us? 5
John Herlihy
Fri 4th Aug 2017
I looked online for a cover for the clock on the wall in our sports hall. I was very happy with your service from start to finish, The only complaint albeit a small one was that the clock guard could of been packaged differently, it was a bit bent in one area, but I understand that's not down to yourselves as such, but more so down to the courier.
So all things considered I would still use you again.
Will Lester
Fri 30th Jun 2017
1. What made you choose to buy these products from SSP? Price was good
2. What did you think of the service? Excellent
3. What did you think of the product? As I expected
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better). Security for bicycle parking racks
5. Out of 5 (with 5 being great) how would you rate us? 5
Gareth Evans
Sat 20th May 2017
1. What made you choose to buy these products from SSP? Searched internet and these seemed good
2. What did you think of the service? Easy to order and find items we wanted
3. What did you think of the product? Generally good but we will see how it lasts once mounted and ‘out in the elements’
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Car park directional signage
5. Out of 5 (with 5 being great) how would you rate us? 4
Stewart Usher
Tue 14th Feb 2017
Love the product we re-ordered
Service was superb
Rated 5
Cheers Stew
Nicola Pearson
Mon 16th May 2016
1.What made you choose to buy these products from SSP? – A cover was required for an emergency door release button
2. What did you think of the service? – Service was very quick and professional
3. What did you think of the product? - Excellent
4. We are currently re-developing our website, what improvements (if any) would you like to see? – I thought the website was easy enough to use at this present moment in time
5. Do you think that having the option to pay through PayPal would be useful? – Not really
6. Out of 5 (with 5 being great) how would you rate us? – 5 No problems, swift delivery & great Customer Service
Daniel Patterson
Fri 15th Apr 2016
1.What made you choose to buy these products from SSP? Needed to remove some security screws from a gate.
2. What did you think of the service? Very good
3. What did you think of the product? Very good
4. We are currently re-developing our website, what improvements (if any) would you like to see? N/A
5. Do you think that having the option to pay through PayPal would be useful? PayPal would be nice, but not necessary.
6. Out of 5 (with 5 being great) how would you rate us? 4/5
Linda O'Neill
Fri 22nd Jan 2016
1.What made you choose to buy these products from SSP? Used Google to search for product purchased and found your website informative.
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 5
MICK CANTRILL
Fri 10th Apr 2015
1. What did you think of the service? Excellent
2. What did you think of the product? Just what we wanted
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Jock Wallace
Fri 27th Feb 2015
1. What did you think of the service? Very good haven’t had any issues.
2. What did you think of the product? The previous products have been good and fit for purpose, my recent purchase hasn’t arrived yet for me to comment.
3. Was the website easy enough to use? yes
4. Out of 5 (with 5 being great) how would you rate us? 4 (nobody ever gets top marks, my old English teacher taught me that)
Conrad Galvin
Mon 27th Oct 2014
Service: Very Good
Product: Superb - in fact I will be making further orders very soon
Website: Ok, but as I did not understand all the technical bits it made it harder to decide which product to use
Rating out of 5: 4+