Martin
Fri 1st Mar 2024
4. Would you recommend us?
Quick and easy service and delivery
SimonMcArdle
Fri 21st Jul 2023
4. Would you recommend us?
Your customer serviced called to make sure I'd correctly understood what I'd purchased - I hadn't! They resolved over the phone, adding to the order to make sure I got what I needed straight away and without incurring a second delivery charge. Brilliant work, much appreciated.
Sharon
Mon 12th Jun 2023
4. Would you recommend us?
Quick delivery to Northern Ireland even though many businesses have stopped delivering here.
David Kenneth Hiscoke
Thu 23rd Feb 2023
4. Would you recommend us?
ECS (Electrical contracting services ) Ltd
Thu 23rd Feb 2023
4. Would you recommend us?
good product but did think it was a bit pricey with the postage and vat
Linda Ecob
Fri 10th Feb 2023
4. Would you recommend us?
Dave capon
Fri 2nd Dec 2022
4. Would you recommend us?
Great prices and fast delivery. Thanks.
Darryl Luckhurst
Wed 1st Jun 2022
4. Would you recommend us?
Stephen Lloyd
Fri 13th May 2022
4. Would you recommend us?
Great quality product. Quick delivery. Verybhappy
Dean P
Tue 20th Jul 2021
4. Would you recommend us?
Each time a reliable service with quality products at competitive prices.
Graham M
Tue 11th May 2021
What made you choose to buy these products from SSP? , Appearance, security and price.
What did you think of the product? , Very good, as expected.
What did we get right? Good web site, lots of clear photo’s/info, easy to order/pay, very fast delivery
What could we improve? Zip
Is there anybody that you have dealt with that deserves a special mention in our team meeting? No
Darren N
Thu 6th May 2021
Thanks for the amazing service.....everything arrived this morning and is perfect, just what we were looking for.
Thank you
Andrew R
Wed 22nd Jul 2020
1.What made you choose to buy these products from SSP Direct?
The product details were clear and informative enabling me to determine which products were best suited for my needs.
I do not normally shop on-line but felt 'secure' in ordering from a locally based company.
I shared with others my positive experience plus many were taken with the Track and Trace book
2.What did you think of the product?
Very pleased with the products and matched the marketing descriptions.
3.What did we get right?
The process was smooth; confirmation and shipment information was customer focussed; marketing of products was clear and images were very helpful.
For not normally shopping online I did find the process customer orientated.
4.What could we improve?
Given that this was my first order I am not sure.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
I did not deal with a particular person but believe it would be helpful to the team to share my generic thinking and experience.
Hopefully this would be an encouragement given the challenges faced by all this year!
Finally, out of 5 what would you rate us?
5 out of 5
Elaine W
Thu 24th Oct 2019
1.What made you choose to buy these products from SSP? Our company is now required to use a Confidential Visitor Sign-In book and your company had what we needed.
2.What did you think of the product? Serves the purpose as intended.
3.What did we get right? Yes
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Finally, out of 5 what would you rate us? 5
Julie O
Tue 9th Jul 2019
1.What made you choose to buy these products from SSP? Our Quality manager sent me the link to action
2.What did you think of the product? The book was actual as I expected. Although the hard backed folder was damaged you quickly replaced.
3.What did we get right? Everything apart from the folder. Although you said properly damaged in transit, I feel it was manufacture.
4.What could we improve? The folder could have been a little deeper, but not a problem for us as always open. Also as always open the printing of Company details on front cover is never seen, you may like to think about offering a small area for company details on each page.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
Finally, out of 5 what would you rate us? 4.8
Kevin L
Tue 9th Jul 2019
1.What made you choose to buy these products from SSP? Specific requirement
2.What did you think of the product? Very Good
3.What did we get right? Everything Thank you.
Finally, out of 5 what would you rate us? 5
Paul D
Mon 8th Jul 2019
1.What made you choose to buy these products from SSP? The right product @ the right price
2.What did you think of the product? Good
3.What did we get right? Good. Problem with the courier, not your fault but good communication to make me aware of the issue
4.What could we improve? All good
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I didn’t catch the name, but the person who liaised with me a couple of times on the phone when the courier had problems was very good.
Finally, out of 5 what would you rate us? 5
Ian W
Thu 18th Apr 2019
Hello
Product;
1 & 2 Exactly what i was looking for and what i expected.
Service;
3. What did we get right? Everything.
4. What could we improve? Perhaps a slightly thicker material would make it more robust and last longer for repeat usage.
5. Person who deserves a special mention? Only you Hayley for all your help.
5 out of 5.
Thankyou
Anna C
Mon 25th Feb 2019
1.What made you choose to buy these products from SSP? Price & Availability
2.What did you think of the product? Excellent
3.What did we get right? Helped me ship direct to a site other than our normal office address
4.What could we improve? DPD failed to deliver 2 days in a row with little explanation
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike was helpful
Finally, out of 5 what would you rate us? 5 for service and parts and 1 for DPD
Luke M.
Wed 4th Jul 2018
It was through an internet search that I found your company, in needing to buy a reflective post marker. Seeing photos on your website of the product in situation and having accurate measurements in millimetres was what made me decide to buy through SSP. The post marker wasn’t the cheapest available, but seemed the best choice and I’m pleased with the quality, thickness and rigidity of the metal sign. Also, the online purchasing process using a credit card was straight forward and it was really helpful having a sales invoice preferred for accounting purposes – this isn’t always the case from suppliers that I don’t hold accounts with, I often have to request this post sales from a customer services team.
John M.
Sat 21st Apr 2018
Service brilliant, goods brilliant rating 20 out of 10 placed order at 4pm it arrived next day. I have used you twice, both times excellent service.
Alexander McClintock
Tue 3rd Apr 2018
I bought because you had the product in stock at a price I could afford.
The product does its job.
Telephone help was very good.
Information on web site was incomplete (hence the need to phone).
I can’t remember the name of the lady I spoke to, but she knew the products, what could be done and made exceptional arrangements for me without fuss.
I have no need for an SSP app.
4/5
Anne Deeney
Mon 8th Jan 2018
Product:
1.What made you choose to buy these products from SSP? We chose SSP i had previously ordered through Amazon and was let down. SSP are also local.
2.What did you think of the product? The product was as we expected
Service:
3.What did we get right? The product was fit for purpose and as described and the delivery was very efficient
4.What could we improve? Nothing in relation to this order
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The man who took my call on the 4th January, he gave his name but i can’t remember it.
Finally, out of 5 what would you rate us? 5 out of 5
Kourosh Amiri-Garrousi
Mon 8th Jan 2018
Product:
1.What made you choose to buy these products from SSP? To mark my drive-way and gate posts.
2.What did you think of the product? Excellent.
Service:
3.What did we get right? Product quality and delivery time.
4.What could we improve? N/A
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
Finally, out of 5 what would you rate us? 5.
Mike Simmonds
Fri 16th Jun 2017
1. What made you choose to buy these products from SSP?
Could not find what I needed anywhere else and seemed good price
2. What did you think of the service?
Very good / efficient / fast delivery / well packaged
3. What did you think of the product?
As expected / hoped - highways quality signage / robust
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
Marking sign post uprights and height barrier uprights at the entrances to car parks
5. Out of 5 (with 5 being great) how would you rate us?
5
Michael Buxton
Fri 5th May 2017
1. What made you choose to buy these products from SSP? I chose to order from your site over others because it was laid out in a manner that indicated that you actually knew your products rather than trying to sell cheaply manufactured substitute goods.
2. What did you think of the service?
The service was good on my initial order and appears to be good on subsequent orders (although i am awaiting for part of my last order which should arrive today if your delivery times are accurate )
3. What did you think of the product?
Products were of good substance and better than i thought they would be.
4. Out of 5 (with 5 being great) how would you rate us?
I will give 5 if my signs arrive Today !
John Woods
Fri 21st Oct 2016
No complaints. Good service.
Alan Amor
Thu 23rd Jun 2016
1. What made you choose to buy these products from SSP? I needed the sign quickly
2. What did you think of the service? very good
3. What did you think of the product? Good enough and what I expected
4. Out of 5 (with 5 being great) how would you rate us? 4
Matthew English
Fri 18th Dec 2015
1. Found you via a google search, was the cheapest price for the product required.
2. Service was great, prompt delivery and invoicing.
3. Product was as expected and good quality (the amount of tape holding the signs together may have been a little excessive.. if amusing watching someone trying to get it all off.)
4. Website was user friendly, had no issues ordering from it.
5. 5 out of 5, great service, high quality product and prompt delivery
Jean Watson
Thu 19th Nov 2015
Received with thanks Gwyn and if all business's worked as well as you have for me my job would be a lot easier. It has been a pleasure.
Edgar Simpkins
Thu 5th Nov 2015
We were very satisfied with your product and service
Les Stevens
Fri 21st Aug 2015
1.What made you choose to buy these products from SSP? Existing Satisfied customer returning.
2. What did you think of the service? Excellent.
3. What did you think of the product? Very good.
4. Was the website easy enough to use? Did have some problems in the payment / account section.
5. Out of 5 (with 5 being great) how would you rate us? 5
Jo Camelin
Tue 23rd Jun 2015
Great product and service. Very helpful. 5 out of 5.
Mick Masters
Mon 8th Jun 2015
Brilliant service and a wide range of goods.
Excellent web site and so easy to use.
I will use you again when I next need special fixings
John McGillivray
Mon 1st Jun 2015
1.What made you choose to buy these products from SSP? First company on internet search to stock required items.
2. What did you think of the service? 5/5
3. What did you think of the product? As ordered
4. Was the website easy enough to use? Website was ok to use 4/5
5. Out of 5 (with 5 being great) how would you rate us? 4.5/5
Ben Stafford
Fri 6th Mar 2015
1. What did you think of the service?
Excellent
2. What did you think of the product?
Excellent - but we knew that - just a replacement fob
3. Was the website easy enough to use?
OK - could be less cluttered
4. Out of 5 (with 5 being great) how would you rate us?
5 - the delivery and tracking was excellent
Evan Meredith
Tue 3rd Feb 2015
1. What did you think of the service? Very good, ordered online and the goods arrived early the next day
2. What did you think of the product? Very good, clear and easy to use
3. Was the website easy enough to use? Yes, very good, I was able to review multiple items in the basket to see what was most suitable
4. Out of 5 (with 5 being great) how would you rate us? 5
Craig Smith
Tue 3rd Feb 2015
This is the second time i've ordered from SSP.
both transactions have gone smoothly. easy to find what i wanted on the website and easy to order.
deliveries have been received in the appropriate timescale.
all in all a pleasant experience. 4.5 out of 5.
Dave Cudbertson
Fri 9th Jan 2015
1. What did you think of the service? Great service offering quick dispatch of the fit for purpose items I required at a very reasonable priced
2. What did you think of the product? Product was as required. High print quality that will proved durable I am sure.
3. Was the website easy enough to use? Simple to navigate/ search, order and pay for goods.
4. Out of 5 (with 5 being great) how would you rate us? 5 i will definitely order again if we need more signs for our club. Many thanks.
Mark Greaves
Wed 14th Nov 2012
Reasonable price, goods delivered on time