Angela
Tue 13th Feb 2024
4. Would you recommend us?
A great product that we used to train all our staff within our business. The team were very responsive and even dealt quickly with a technical issue I had during the video training.
John Kirk
Thu 18th Jan 2024
4. Would you recommend us?
Brilliant fast service, great prices and quality products. I'll be back!
Nigel Bulmer
Wed 29th Nov 2023
4. Would you recommend us?
Great service, the product was proving difficult to find anywhere else, but found on SSP website and does the job perfectly, very reasonably priced with a quick delivery, hence have now placed a couple of orders, would recommend to anyone
Richard Baker
Wed 16th Aug 2023
4. Would you recommend us?
Great product, great service and delivered promptly, would certainly recommend
Louise Cooper
Wed 21st Jun 2023
4. Would you recommend us?
Great selection of items, easy to navigate website, quick delivery that was above expectations, and great update communications via e-mail. A very professional approach and service.
Alyson Harper
Wed 21st Dec 2022
4. Would you recommend us?
Carlton
Thu 17th Nov 2022
4. Would you recommend us?
AH
Thu 17th Nov 2022
4. Would you recommend us?
Cage we ordered was a lot stronger than it looked in the picture so really pleased with the quality
Andrew Wilkins
Mon 18th Jul 2022
4. Would you recommend us?
Very knowledgeable and helpful
Elaine Hallam
Wed 23rd Feb 2022
4. Would you recommend us?
Product fits our requirements perfectly. We have used electronic systems and if I am not in the office no one knows how to complete it.... so decided back to basics
Kevin Carter
Thu 9th Dec 2021
4. Would you recommend us?
Very quick and efficient
Chris A
Wed 10th Feb 2021
I chose SSP because I have your Catalogue.
The product was exactly what we ordered and described online.
Next day delivery was spot on, considering the current climate.
There is nothing to improve a great service.
5 out of 5
Becky S
Thu 29th Oct 2020
1.What made you choose to buy these products from SSP?
Repeat order – specifications must have matched what were required
2.What did you think of the product?
Required for refurb our production stands – often changed yearly
3.What did we get right?
Ordering was easy – confirmation / invoice / despatch emails are good
4.What could we improve?
Ability to pay using paypal would be good
Finally, out of 5 what would you rate us? 5
A Tuck
Sat 12th Sep 2020
1.What made you choose to buy these products from SSP? - recommendation from my client at University of S Wales
2.What did you think of the product? - spot on
3.What did we get right? - a good, well thought out product
4.What could we improve? - happy so far!!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - whoever I spoke with on my first contact
Finally, out of 5 what would you rate us? - 5
Darren A
Fri 24th Jan 2020
Great service as always 10 out of 10
Brian H
Fri 20th Dec 2019
1.What made you choose to buy these products from SSP? Online Searched for what I was looking for and found your site, with exactly what I needed.
2.What did you think of the product? Ideal for our requirements.
3.What did we get right? Great response, good price and speedy delivery. Great customer service.
4.What could we improve? Can’t think of anything in particular – really pleased.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton – good job.
Finally, out of 5 what would you rate us? 5 out of 5
James L
Thu 12th Dec 2019
1.What made you choose to buy these products from SSP? Ans. Our previous signs were stolen
2.What did you think of the product? Ans. Excellent product
3.What did we get right? Ans. Everything
4.What could we improve? Ans. Nothing
Finally, out of 5 what would you rate us? Ans 5
James S
Wed 17th Apr 2019
1.What made you choose to buy these products from SSP? I did not specify cages for Job, sorry that was salesman.
2.What did you think of the product? I did not specify cages for Job, sorry that was salesman.
3.What did we get right? Great turnaround time.
4.What could we improve? VAT invoice was sent without chasing, great following up.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes
Finally, out of 5 what would you rate us? 5 on admin and accounts.
Jenni S
Mon 25th Feb 2019
1.What made you choose to buy these products from SSP? Due to GDPR requirements we required a compliant visitor sign-in book and staff sign-in/out book. SSP made this a simple process to source these requirements.
2.What did you think of the product? The products purchased from SSP are of a good quality and completely comply with GDPR requirements.
3.What did we get right? SSP made the process of branding the products with our own logos, etc. simple. The telephone service received was courteous, professional and friendly. Our order was received in a timely way.
4.What could we improve? No comment
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Business Development Manager, Mark Hughes, was our point of contact and his assistance and professionalism was exemplary and could not be faulted. We thank him for all his assistance in preparing our orders.
Finally, out of 5 what would you rate us? If 5 is the highest, then 5. . .
Karen M
Thu 8th Nov 2018
Product: All-Weather Standard Collision Barrier (Hot Dip Galvanised & Powder Coated) 600x750mm Rawl Fixing Bolt kit for Collision Barriers
What did you think of the product? Unable to comment, not on site, early days.
What did we get right? Efficient Service.
Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes, kept me updated with order & delivery updates, very helpful, will definitely use SSP again, thank you.
Finally, out of 5 what would you rate us? 5
Andy D.
Tue 8th May 2018
1.What made you choose to buy these products from SSP?We have used SSP a few times now and we like the products you sell
2.What did you think of the product?It was perfect for what we need for our Event
3.What did we get right?The order was spot on,the sales team produced the exact sign we wanted in great time.
4.What could we improve?Just some advance notice the order was on its way,we didn’t have anyone available to tip the wagon when it arrived.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?Mike Mc Nee was a great help offering advice on how I could improve my signage and even manage a last minute change requirement
Finally, out of 5 what would you rate us? 4
Paul Freeland
Tue 30th Jan 2018
Good product, well packaged... It hard to source security fixing in my experience.
A good feature is the sizing page to give one the size/depth of the fixings.
Kathy
Fri 27th Oct 2017
Product:
1. What made you choose to buy these products from SSP? We chose to buy these products from SSP as the price was favourable.
2. What did you think of the product? The products are very good quality and we will use SSP again.
Service:
3. What did we get right? You got the products, prices and delivery right.
4. What could we improve? As this is our first time dealing with you we cannot comment on how you could improve but if we think of anything we will add comments at a later date.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Did not deal with anybody personally as all done online.
Les Gourlay
Fri 29th Sep 2017
I am a shop manager in the building trade, I wanted to highlight directions to my depot
by mounting a 'road sign' at the end of the road directing people to us.
I used your products to mount the sign I made on the existing road sign poles.
Looks like it is an 'official sign' mounted properly with your product.
All good, would use again.
Robert Jackson
Sat 16th Sep 2017
1. What made you choose to buy these products from SSP? I searched for security screws and SSP had just the item that I was looking for at the right price and quantity required, without having to buy a box of 100.
2. What did you think of the service? The service was good, maybe the packaging was a little over the top, (10 screws & 1 bit in a jiffy bag then the jiffy in a large plastic bag). That said it arrived safe and sound.
3. What did you think of the product? I won’t be using the screws until next week but they look to be good for the job in mind.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) To secure the front of a fire alarm panel in a school (the original screws were lost I think they ended up in a skip)
5. Out of 5 (with 5 being great) how would you rate us? 5
Sarah Grand
Wed 29th Mar 2017
1. What made you choose to buy these products from SSP? – Our H&S manager choose your product for its suitability for the task required
2. What did you think of the service? – It was very quick, just what we needed and thankfully sensibly packaged.
3. What did you think of the product? - It is being fitted in our new retail centre so I haven’t seen it.
4. Out of 5 (with 5 being great) how would you rate us? – 5, no problems with delivery and no complaints from the staff.
Gary Hiscock
Fri 24th Mar 2017
Service good, will use you in the future.
Richard Coleman
Fri 3rd Mar 2017
Happy to give you guys 5 out of 5.
You had the product I wanted at a competitive price and your service was excellent.
Very happy to purchase from you again.
Janet Dudman
Wed 15th Feb 2017
1. What made you choose to buy these products from SSP? Googled security hex keys and your site was the most comprehensive.
2. What did you think of the service? Good
3. What did you think of the product? Perfect for our use.
4. Out of 5 (with 5 being great) how would you rate us? 5
Alex Cooke
Fri 20th Jan 2017
1. What made you choose to buy these products from SSP? price
2. What did you think of the service? great
3. What did you think of the product? great
4. Out of 5 (with 5 being great) how would you rate us? 5
Andrew Hirst
Mon 5th Dec 2016
I choose to buy the “ Caution men at work” floor signs from you, because they were competitively priced and your web site showed clearly the quality of the product.
The signs were delivered the next day and the product met expectations.
4.5 out of 5 (never give 100%)
Based on my experience of buying this particular product. Good enough that I have just ordered some more.
Rod Till
Fri 21st Oct 2016
The service I got from SSP was first class. No complaints whatsoever and the product is top quality.
1. What made you choose to buy these products from SSP? Searched on google as I needed to get a TV off a wall bracket and had lost the tool originally provided.
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? I have no suggestions at all.
Stephen Batey
Thu 30th Jun 2016
1. What made you choose to buy these products from SSP?
Well, I'd bought the same thing before from you, so it was a simple case of coming back for more. As to why SSP in the first place, you were the first (and, as far as I recall) the only place that I could buy what I wanted, at least as far as a Google search could reveal.
2. What did you think of the service?
Fast and efficient - far speedier than I could reasonably expect. Also, easy to order.
3. What did you think of the product?
Given that there's not much room for variation in a glorified Allen key, the product was fine.
4. Out of 5 (with 5 being great) how would you rate us?
Just short of 5 (but greater than 4). The reason comes below.
5. Overall, how do you feel we could improve as a business?
Not as a business per se, but in terms of order fulfillment. The packaging could have been reduced or possibly a cheaper delivery option added. The cost of delivery was disproportionate to the value of the goods shipped. To save you looking it up, the order is shown below. That's my only (slightly) negative comment. If the need arises, I'll certainly use you again.
Anne Marie
Sun 12th Jun 2016
The product was great and the service very friendly and helpful. The products are reasonably priced and I was very pleased
Mandy Norris
Thu 5th May 2016
1.What made you choose to buy these products from SSP? Unable to find specific safety sign anywhere else – well done.
2. What did you think of the service? Good
3. What did you think of the product? Fit for purpose
4. We are currently re-developing our website, what improvements (if any) would you like to see? It appears fit for purpose
5. Do you think that having the option to pay through PayPal would be useful? Yes
6. Out of 5 (with 5 being great) how would you rate us? 5
Philip Hudson
Fri 16th Oct 2015
Good - thanks
Mike Gates
Fri 11th Sep 2015
Still excellent 5 out of 5.
Mike Gates
Thu 3rd Sep 2015
1.What made you choose to buy these products from SSP? Found via Google search
2. What did you think of the service? excellent
3. What did you think of the product? good
4. Was the website easy enough to use? Yes, fine
5. Out of 5 (with 5 being great) how would you rate us? 5
Andrew Chapman
Thu 20th Aug 2015
Thanks for all your help Danny - I've ordered the cover, locks, spare key and custom message.
Must say I was very impressed with the website layout, the way you guys use videos to showcase products and the responsiveness of your customer services. A refreshing contrast to my usual online experience!
David McCann
Wed 19th Aug 2015
What got me to your site was the ease of finding the product I wanted by googling the product name. I didn't know SSP. Someone has done a good job at making sure the SEO is sorted out.
Now I know you and your range of products, your site will be the first place to look for similar thins. Web shop was easy to use and delivery was excellent.
Jaroslav Kratochvil
Tue 21st Jul 2015
1. What made you choose to buy these products from SSP? Have been looking for security fixings for my Defender and SSP website looked serious and also easy to use.
2.What did you think of the service? Excellent service.
3.What did you think of the product? As described, good quality.
4.Was the website easy enough to use? Yes. Also good information on the product.
5.Out of 5 (with 5 being great) how would you rate us? Rate 5
Eddie Gordon
Fri 29th May 2015
1.What made you choose to buy these products from SSP? Very competitive price
2. What did you think of the service? Very good
3. What did you think of the product? Excellent
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 5
Paul Collins
Tue 26th May 2015
Good service, good website. 5/5
Stella Hewison
Sat 14th Mar 2015
The service was great.
The product was exactly what I ordered.
My daughter used your web site on my behalf, and the order was completed within minutes.
I would rate you 5 out of 5
Peter Wilson
Sat 14th Feb 2015
It was my first time ordering with your company. Website and service good. Easy to find product and quick delivery of item.
I’d no issues and would rate it a 5
Steven A Edwards
Tue 10th Feb 2015
I only ordered a few Allen Keys but everything went fine with the items arriving intact and on time.
Lee Jackson
Mon 26th Jan 2015
The service was great and the product arrived the next day promptly. 5 out of 5 for service and delivery. Thank you.
Lynne Fitzgerald
Fri 16th Jan 2015
Service was good, product was good, website was easy and we rate you 5
Peter Hill
Tue 13th Nov 2012
Everything was great thank you. Would use you again.