Alexandra Ghetes
Tue 28th Mar 2023
4. Would you recommend us?
Brian James
Thu 17th Mar 2022
4. Would you recommend us?
Very happy with the items supplied.
Jon Selby
Fri 10th Dec 2021
4. Would you recommend us?
Custom options are very easy to order.
Kieran
Fri 12th Nov 2021
4. Would you recommend us?
Informative website, prompt delivery!
Householder
Tue 21st Sep 2021
4. Would you recommend us?
Private Road, No Parking sign. Arrived in a huge box, very securely packed. Not quite as pictured or as thick, but actually looks better with a black border. Quite expensive for what it is, but does exactly the job I want it for.
Andy W
Tue 23rd Feb 2021
Have used you guys before and the service is great – Peter has recently helped me with a return and replacement part which was good.
Products are competitively priced and I don’t need a trade account, which is helpful when I’m just after a few bits.
Anne C
Wed 10th Feb 2021
1.What made you choose to buy these products from SSP? I browsed the internet and found your website had exactly what I needed
2.What did you think of the product? It was exactly what I needed!
3.What did we get right? Very promptly dealing with a mis-delivery by DPD, which was not of your making. The product, when DPD managed to deliver it to the right address, was well packaged and as described.
4.What could we improve? I honestly can’t think of anything. In all honesty, these aren’t the kinds of products I would expect to buy all that often, but if I did I wouldn’t hesitate to use your service again. I have told my family and friends.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I had prompt and helpful replies from yourself.
Eoin O
Tue 17th Nov 2020
What made you choose to buy these products from SSP?
You were nearby so I could collect.
What did you think of the product?
Great quality. Reasonable price.
What did we get right?
The people I spoke to on the phone and had email conversations could not have been more helpful - I think I even said it in an email at the time. They were all a pleasure to deal with.
What could we improve?
Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Gwyn and Peter. They were exceptional.
Finally, out of 5 what would you rate us?
5
David H
Thu 13th Feb 2020
1.We have plenty of Tamtorque clamps but needed some more power bits, I did a Google search, browsed through a few results, one wouldn’t sell bits without selling the clamps, but we have plenty already, so I continued the search and you had a good price and very good customer reviews.
2.The product is as expected, exactly what we needed.
3. Price is good, no hassle, easy to order, reviews clear to see.
Service
4. I didn’t get a confirmation email after ordering, which I kept meaning to double check but never got round to. I was about to check when I received the email saying the order was out for delivery, but it was about a week later. So maybe an automated email at the ordering stage – I did check my junk folder but still didn’t see one.
Andy L
Thu 23rd Jan 2020
Sign delivered thank you
We needed a sign for a trailer so did a search and you came up
Good product delivered quickly
Cheers
Mike R
Fri 19th Apr 2019
All OK thank you.
We required a small Qty. of security screws.
Other suppliers had large min. quantities.
Thank you again.
Bruce B
Fri 15th Feb 2019
I bought a couple of reflector panels to help with visibility, especially at night, when reversing the cars out into the lane between two low stone walls.
The reflective quality of the panels is by far the best due to the incorporation of lots of highly reflective 'mini prisms' and is far superior to e.g. standard reflective tapes etc. They are formed onto aluminium panels and will be very durable as a result. pre-drilled for screws too.
good that you can get a custom size if required.
a selection of security screws is also available
came well packaged on good time
very satisfied, thank you
5 out of 5
David I.
Tue 3rd Jul 2018
We were very pleased with the product which was exactly as described on the web site. The proof reading facility was a prudent step and the delivery time was excellent. All in all great service.
Steve W.
Wed 18th Apr 2018
I was very pleased with the product. Placing the order was straight forward and delivery was great.
I will definitely purchase from you again.
Carol
Mon 12th Feb 2018
Product:
1.What made you choose to buy these products from SSP? Price
2.What did you think of the product? Good quality
Service:
3.What did we get right? Everything!
4.What could we improve? –
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?All on-line
Finally, out of 5 what would you rate us? 5/5
Michael Beattie
Tue 30th Jan 2018
Product:
1.What made you choose to buy these products from SSP? Easy to use website and cost
2.What did you think of the product? Product is what it said it was and was what I was looking for
Service:
3.What did we get right? You delivered as promised
4.What could we improve? I have only ordered once from you and at the moment I would say nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? It was all done online
Finally, out of 5 what would you rate us? Rate 5
Phil Turner
Tue 3rd Oct 2017
1. What made you choose to buy these products from SSP? Saw your site on internet.
2. What did you think of the service? Very good service
3. What did you think of the product? Very good product
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Use product on drill to secure clips to street furniture to install traffic monitoring equipment.
5. Out of 5 (with 5 being great) how would you rate us? 5
Katrina Blee
Fri 30th Jun 2017
1. What made you choose to buy these products from SSP? Recommended by our playground manufacturer for use with our play equipment.
2. What did you think of the service? Excellent
3. What did you think of the product? Not used it so far, but looks well made.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) See 1 above
5. Out of 5 (with 5 being great) how would you rate us? 5
Markus Klement
Mon 17th Apr 2017
1. What made you choose to buy these products from SSP? – Internet – clear homepage
2. What did you think of the service? – fine it was my first contact to SSP - otherwise I buy on delivery note, contact and feedback was o.k.
3. What did you think of the product? Corresponds to the description - good quality
4. Out of 5 (with 5 being great) how would you rate us? 4 – because of expensive freight charges, and I can´t login a an Austrian customer ;-)
Janet Dudman
Wed 15th Feb 2017
1. What made you choose to buy these products from SSP? Googled security hex keys and your site was the most comprehensive.
2. What did you think of the service? Good
3. What did you think of the product? Perfect for our use.
4. Out of 5 (with 5 being great) how would you rate us? 5
Alex Cooke
Fri 20th Jan 2017
1. What made you choose to buy these products from SSP? price
2. What did you think of the service? great
3. What did you think of the product? great
4. Out of 5 (with 5 being great) how would you rate us? 5
Stewart Andrews
Thu 3rd Nov 2016
1. What made you choose to buy these products from SSP?
a. Found you whilst Internet Searching and website was simple.
2. What did you think of the service?
a. Great, only a small order but could not fault.
3. What did you think of the product?
a. Not used yet but they look super.
4. Out of 5 (with 5 being great) how would you rate us?
a. 5
5. Overall, how do you feel we could improve as a business?
a. Too soon to tell, perhaps charge less delivery but as order was received well packaged the following day what more could I ask
Martyn Burford
Sun 10th Jul 2016
We chose SSP through a google image search. We literally looked for an image of what we were after, ignored all of the AliExpress stuff and found you.
The website was easy to use and for us to place the order. The follow up emails were prompt and gave us the information we needed.
I’m actually waiting for the product to arrive as we haven’t received the items as yet, but it did say five to seven days.
So far a four. Once the parts arrive and their quality proven, this will probably raise to be a five.
Stephen Batey
Thu 30th Jun 2016
1. What made you choose to buy these products from SSP?
Well, I'd bought the same thing before from you, so it was a simple case of coming back for more. As to why SSP in the first place, you were the first (and, as far as I recall) the only place that I could buy what I wanted, at least as far as a Google search could reveal.
2. What did you think of the service?
Fast and efficient - far speedier than I could reasonably expect. Also, easy to order.
3. What did you think of the product?
Given that there's not much room for variation in a glorified Allen key, the product was fine.
4. Out of 5 (with 5 being great) how would you rate us?
Just short of 5 (but greater than 4). The reason comes below.
5. Overall, how do you feel we could improve as a business?
Not as a business per se, but in terms of order fulfillment. The packaging could have been reduced or possibly a cheaper delivery option added. The cost of delivery was disproportionate to the value of the goods shipped. To save you looking it up, the order is shown below. That's my only (slightly) negative comment. If the need arises, I'll certainly use you again.
Marcus Allard
Thu 17th Dec 2015
I recently bought some screws and the driver bit was missing when I received the delivery. A replacement was promptly sent - the sales person was very helpful and I was happy with the service.
Colin Hamilton
Thu 24th Sep 2015
1.What made you choose to buy these products from SSP? – SERVICE WAS GOOD PREVIOUS TIME
2. What did you think of the service? - GOOD
3. What did you think of the product? – AS PER DESCRIPTION
4. Was the website easy enough to use? - YES
5. Out of 5 (with 5 being great) how would you rate us? - 5
Mike Gates
Fri 11th Sep 2015
Still excellent 5 out of 5.
Mike Gates
Thu 3rd Sep 2015
1.What made you choose to buy these products from SSP? Found via Google search
2. What did you think of the service? excellent
3. What did you think of the product? good
4. Was the website easy enough to use? Yes, fine
5. Out of 5 (with 5 being great) how would you rate us? 5
John McGillivray
Mon 1st Jun 2015
1.What made you choose to buy these products from SSP? First company on internet search to stock required items.
2. What did you think of the service? 5/5
3. What did you think of the product? As ordered
4. Was the website easy enough to use? Website was ok to use 4/5
5. Out of 5 (with 5 being great) how would you rate us? 4.5/5
Caroline Tatchell
Fri 6th Mar 2015
1. What did you think of the service? Excellent
2. What did you think of the product? Only half of the order has been received so far but so far so good
3. Was the website easy enough to use? Fairly considering the amount of items you have on it J
4. Out of 5 (with 5 being great) how would you rate us? 5
Steven A Edwards
Tue 10th Feb 2015
I only ordered a few Allen Keys but everything went fine with the items arriving intact and on time.
Lee Jackson
Mon 26th Jan 2015
The service was great and the product arrived the next day promptly. 5 out of 5 for service and delivery. Thank you.
Marie Speakman
Sat 10th Jan 2015
Service. Great
Product. Great
Website. Good
Overall. 5
sara cave
Mon 6th Oct 2014
Easy website to navigate. Product as described and fast delivery. 5 out of 5.
Lucy Dorling
Sun 20th Oct 2013
Service was quick and very good.
Wendy Hollis
Fri 28th Jun 2013
Pleased with the product and next day delivery. Good all round service thank you. Yes I would recommend you.
Peter Hill
Tue 13th Nov 2012
Everything was great thank you. Would use you again.