Susan
Fri 19th Apr 2024
4. Would you recommend us?
Very quick and efficient delivery
John Kirk
Thu 18th Jan 2024
4. Would you recommend us?
Brilliant fast service, great prices and quality products. I'll be back!
R Canfield
Mon 8th Jan 2024
4. Would you recommend us?
Louise Cooper
Wed 21st Jun 2023
4. Would you recommend us?
Great selection of items, easy to navigate website, quick delivery that was above expectations, and great update communications via e-mail. A very professional approach and service.
Kay
Mon 27th Mar 2023
4. Would you recommend us?
Customer service and delivery was excellent.
andy mitchell
Thu 14th Apr 2022
4. Would you recommend us?
Angela McHugh
Fri 29th Oct 2021
4. Would you recommend us?
Excellent and thank you so much for delivering the item to our premises. This exceeded our expectations.
Eamonn F
Wed 10th Feb 2021
Thankyou, everything was as expected a good product,prompt delivery. 5 stars will use your company again.
Regards Eamonn
ALISON B
Thu 17th Dec 2020
GDPR VISITOR BOOKS
1.What made you choose to buy these products from SSP? COVID TRACING
2.What did you think of the product? EXCELLENT
3.What did we get right? GOOD PRODUCT, PROMPT DELIVERY
4.What could we improve? ALL GREAT
Hari K
Tue 17th Nov 2020
1.What made you choose to buy these products from SSP?
Existing customer, have purchased other equipment before.
2.What did you think of the product?
the product looks like what was described on the website.
3.What did we get right?
Customer service and calls with Gwyn
4.What could we improve?
Nothing..
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Gwyn for his call and speed of answering questions. I hope the Tags stay up as agreed :)
Finally, out of 5 what would you rate us?
5
Sharon
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP? I googgled, liked the website friendliness and clarity
2.What did you think of the product? Great fine for us
3.What did we get right? You invoiced at our request , brilliant
Finally, out of 5 what would you rate us? 5
Gillian C
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP? Found your company via search engine and they met the GDPR and Covid requirements
2.What did you think of the product? It was exactly as advertised, feels good quality and the print is clear
3.What did we get right? Easy to order. Received confirmation, delivery details and invoice promptly. Delivery arrived within a couple of days.
4.What could we improve? I cant think of anything that could be improved upon.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No, sorry.
Finally, out of 5 what would you rate us? 5
A Tuck
Sat 12th Sep 2020
1.What made you choose to buy these products from SSP? - recommendation from my client at University of S Wales
2.What did you think of the product? - spot on
3.What did we get right? - a good, well thought out product
4.What could we improve? - happy so far!!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - whoever I spoke with on my first contact
Finally, out of 5 what would you rate us? - 5
Dan E
Tue 9th Jun 2020
1.What made you choose to buy these products from SSP Direct? – we chose SSP Direct as we had a good customer service experience last year and we returned to SSP Direct to order additional quantities of products we had already ordered last summer for some of our other buildings
2.What did you think of the product? – the product was good quality and arrived promptly as they did previously last summer
3.What did we get right? – good customer service, met my request for different valve tag number ranges for different sites to meet our needs
4.What could we improve? – nothing springs to mind, my experience was good
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – Gwyn has been very helpful
Finally, out of 5 what would you rate us? 5
Darren A
Fri 24th Jan 2020
Great service as always 10 out of 10
Brian H
Fri 20th Dec 2019
1.What made you choose to buy these products from SSP? Online Searched for what I was looking for and found your site, with exactly what I needed.
2.What did you think of the product? Ideal for our requirements.
3.What did we get right? Great response, good price and speedy delivery. Great customer service.
4.What could we improve? Can’t think of anything in particular – really pleased.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton – good job.
Finally, out of 5 what would you rate us? 5 out of 5
Bronte K
Tue 26th Nov 2019
1.What made you choose to buy these products from SSP? Best price we could find
2.What did you think of the product? We haven’t received them yet but they are due to be delivered today
3.What did we get right? Customer service was very fast
4.What could we improve? Delivering Goods ( the time it takes )
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton and Mark hughes
Kevin L
Tue 9th Jul 2019
1.What made you choose to buy these products from SSP? Specific requirement
2.What did you think of the product? Very Good
3.What did we get right? Everything Thank you.
Finally, out of 5 what would you rate us? 5
David D
Mon 25th Feb 2019
The products ordered were just what we needed, easily found on your website with seamless processing and delivery included.
Thank you
Sharon G.
Tue 19th Jun 2018
1.What made you choose to buy these products from SSP? Parking sign
2.What did you think of the product? Excellent
3.What did we get right? You were able to alter the sign to my exact specification
4.What could we improve? I wasn’t sure if you could do this so perhaps making this clear on your website
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did ring back a couple of times and spoke to a lady can’t remember her name but she was really helpful.
Finally, out of 5 what would you rate us? 5
Fiona H.
Wed 9th May 2018
1.What made you choose to buy these products from SSP? – found your company after searching on-line
2.What did you think of the product? – great product, just what we needed
3.What did we get right? – great service, speedy delivery, great item
4.What could we improve? – nothing!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – carried out all our business with you via your website. No problems.
Finally, out of 5 what would you rate us? - 5
Andy D.
Tue 8th May 2018
1.What made you choose to buy these products from SSP?We have used SSP a few times now and we like the products you sell
2.What did you think of the product?It was perfect for what we need for our Event
3.What did we get right?The order was spot on,the sales team produced the exact sign we wanted in great time.
4.What could we improve?Just some advance notice the order was on its way,we didn’t have anyone available to tip the wagon when it arrived.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?Mike Mc Nee was a great help offering advice on how I could improve my signage and even manage a last minute change requirement
Finally, out of 5 what would you rate us? 4
Anne Deeney
Mon 8th Jan 2018
Product:
1.What made you choose to buy these products from SSP? We chose SSP i had previously ordered through Amazon and was let down. SSP are also local.
2.What did you think of the product? The product was as we expected
Service:
3.What did we get right? The product was fit for purpose and as described and the delivery was very efficient
4.What could we improve? Nothing in relation to this order
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The man who took my call on the 4th January, he gave his name but i can’t remember it.
Finally, out of 5 what would you rate us? 5 out of 5
Lisa Fincher
Fri 29th Sep 2017
1. What made you choose to buy these products from SSP? You had what we wanted at a competitive price.
2. What did you think of the service? It’s always been great. I usually order by phone because it’s fastand the package arrives within a day or two.
3. What did you think of the product? It suits our needs.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We ordered the School Visitors One-Write System initially but this was a reorder of the refill pages.
5. Out of 5 (with 5 being great) how would you rate us? 5!
Pat Collings
Fri 21st Apr 2017
I have been very happy with the service I have received from SSP.
The product is exactly what we required, it arrived on time and is of good quality.
Ian Morton
Andrew Thompson
Fri 27th May 2016
1.What made you choose to buy these products from SSP?
[[Andrew Thompson wrote]:] the product I was looking for came up in Google images and it was easy to purchase.
2. What did you think of the service?
[[Andrew Thompson wrote]:] All round – very good. Particularly like the online chat facility as it does help to point users in the right direction.
3. What did you think of the product?
[[Andrew Thompson wrote]:] so far it does what it is supposed to do. Strong construction, fit for purpose. Only slight downside for me is that all the units have the same key
4. Out of 5 (with 5 being great) how would you rate us?[[Andrew Thompson wrote]:] It would have been 5, but 4.5 only because I didn’t get the promised invoice and had to re-contact you (no major problem but if you want honesty…)
Nicola Pearson
Mon 16th May 2016
1.What made you choose to buy these products from SSP? – A cover was required for an emergency door release button
2. What did you think of the service? – Service was very quick and professional
3. What did you think of the product? - Excellent
4. We are currently re-developing our website, what improvements (if any) would you like to see? – I thought the website was easy enough to use at this present moment in time
5. Do you think that having the option to pay through PayPal would be useful? – Not really
6. Out of 5 (with 5 being great) how would you rate us? – 5 No problems, swift delivery & great Customer Service
Mandy Norris
Thu 5th May 2016
1.What made you choose to buy these products from SSP? Unable to find specific safety sign anywhere else – well done.
2. What did you think of the service? Good
3. What did you think of the product? Fit for purpose
4. We are currently re-developing our website, what improvements (if any) would you like to see? It appears fit for purpose
5. Do you think that having the option to pay through PayPal would be useful? Yes
6. Out of 5 (with 5 being great) how would you rate us? 5
Paul Heiford
Fri 15th Jan 2016
1.What made you choose to buy these products from SSP? I needed a few different items, SSP seemed to be the only supplier which done them all
2. What did you think of the service? Very good, well informed at all times, quick delivery too.
3. What did you think of the product? Again, very good. I got exactly what I ordered.
4. Was the website easy enough to use? Yes, good search facility.
5. Out of 5 (with 5 being great) how would you rate us? 5, already saved into favourites and will use again.
Dan Ritchie
Thu 19th Nov 2015
1.What made you choose to buy these products from SSP?
Searching online
2. What did you think of the service?
Outstanding
3. What did you think of the product?
Again, outstanding
4. Was the website easy enough to use?
Yes- although I mainly did everything on the phone
5. Out of 5 (with 5 being great) how would you rate us?
5
Adrian Holbrook
Mon 8th Jun 2015
1.What made you choose to buy these products from SSP? Google search
2. What did you think of the service? Good
3. What did you think of the product? Fine – I didn’t actually use the product myself - re-selling as part of a sign we manufactured.
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 4
MICK CANTRILL
Fri 10th Apr 2015
1. What did you think of the service? Excellent
2. What did you think of the product? Just what we wanted
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Stella Hewison
Sat 14th Mar 2015
The service was great.
The product was exactly what I ordered.
My daughter used your web site on my behalf, and the order was completed within minutes.
I would rate you 5 out of 5
Diane Garland
Fri 16th Jan 2015
Yes the service, product and website were all good thank you – I would rate 4 out of 5 overall.
Kerry Hardie
Fri 17th May 2013
it was a very simple process to order online, quick and very easy to follow steps.. you offer a very fast, efficient and professional service.. the website was extremely easy to use and very quick. I would most definitely recommend you to a friend.