Susan
Fri 19th Apr 2024
4. Would you recommend us?
Very quick and efficient delivery
John Orchard
Thu 30th Nov 2023
4. Would you recommend us?
All good! Easy ordering using the chat for clarification and quick delivery. Product looks good though is not fixed yet. Its quality will be tested by the forthcoming British winter!
Robbie Sookoo
Thu 6th Apr 2023
4. Would you recommend us?
Absolutely brilliant service.
Robert Copeland
Mon 27th Mar 2023
4. Would you recommend us?
Darryl Luckhurst
Wed 1st Jun 2022
4. Would you recommend us?
Anon
Tue 22nd Mar 2022
4. Would you recommend us?
Have purchased from SSP before in previous companies and naturally returned to a trusted source
Kay O'Neill
Thu 9th Dec 2021
4. Would you recommend us?
A Oram
Thu 7th Oct 2021
4. Would you recommend us?
Great fast and efficient service
Paul B
Tue 11th May 2021
Thank you Mike for the great service .
Julie A W
Tue 18th Feb 2020
Julie A W 19 February 2020
1.What made you choose to buy these products from SSP? Recommendation from askham Bryan PC who had purchased signs previously
2.What did you think of the product? Very good
3.What did we get right? Very helpful via phone and email and prompt delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Whole team very good
Finally, out of 5 what would you rate us? 5
Rhian B
Tue 10th Sep 2019
1.What made you choose to buy these products from SSP? All other confidential visitors books were just the paper book. Yours had a much more professional finish with the hardback cover which is what we were after.
2.What did you think of the product? Fantastic quality and looks great on our reception table. Exactly what we were looking for.
3.What did we get right? Speedy delivery, great product.
4.What could we improve? Nothing, very pleased customer.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry didn't deal with anyone specific.
Finally, out of 5 what would you rate us? 5
Dawn L
Fri 10th May 2019
I decided to purchase the recent products from SSP after researching GDPR visitors books, I ordered both online and over the phone and I can advise both experiences were very good, simple and efficient.
I can confirm the he product I ordered has arrived and I that I am very pleased with the product, finally out of 5, I would rate you 4.5 – I never give 5 as all customer service experiences need to develop and evolve as times change but I can say SSP was excellent.
Jillian S
Mon 25th Feb 2019
1.What made you choose to buy these products from SSP? You were recommended by Bolton Hospice
2.What did you think of the product? We have yet to start using the visitors book as we are going to incorporate them into a forthcoming training session for our volunteer receptionists
3.What did we get right? Absolutely spot on! Initially, I rang your company and spoke to a member of staff who ensured a further member of staff emailed immediately.
4.What could we improve? I had made an earlier enquiry via your website (via email) but nobody came back to me – this was several weeks before my approach on 06.02.19 and at that time my enquiry was dealt with very efficiently.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes, Mike McNee was very prompt in his responses and in arranging delivery of the products the following day.
Finally, out of 5 what would you rate us? 5/5 on 06.02.19 but you need to ensure someone is dealing with the enquiries via your website.
Maria
Wed 6th Jun 2018
Product:
I saw the new style signing in book at a school I visited and liked it. I asked where they bought it and they gave me your details.
Service:
I phoned to enquire and the man that I spoke to was very helpful but I didn’t get his name.
Definitely 5 out of 5. Thank you!
Lisa S.
Mon 4th Jun 2018
1.What made you choose to buy these products from SSP? – seemed to suit our needs the most
2.What did you think of the product? – no concerns
3.What did we get right? No issues ordered through the internet and delivered as required
4.What could we improve? No issues
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No direct contact
Finally, out of 5 what would you rate us? 5
Marcus M.
Sun 20th May 2018
1.What made you choose to buy these products from SSP? I needed some security bolts and nuts for fixing new railings that would allow me remove the railings in the future if I needed it so shear hed nuts would not be useful. The kinmar and tuffnut offered that option.
2.What did you think of the product? Not used them yet but they look like they will do the job.
3.What did we get right? I had to change my order and your sales team were very helpful.
4.What could we improve? Nothing obvious
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Did not catch any names.
Finally, out of 5 what would you rate us? 5
School A.
Fri 18th May 2018
Order was great thanks, we ordered from you as you had the exact GDPR compliant product that we needed.
Quick delivery 5/5 overall.
Suzie L.
Tue 8th May 2018
It was high up on Google
Price was reasonable
Service great
Andy D.
Tue 8th May 2018
1.What made you choose to buy these products from SSP?We have used SSP a few times now and we like the products you sell
2.What did you think of the product?It was perfect for what we need for our Event
3.What did we get right?The order was spot on,the sales team produced the exact sign we wanted in great time.
4.What could we improve?Just some advance notice the order was on its way,we didn’t have anyone available to tip the wagon when it arrived.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?Mike Mc Nee was a great help offering advice on how I could improve my signage and even manage a last minute change requirement
Finally, out of 5 what would you rate us? 4
Matt Lloyd
Mon 26th Feb 2018
I needed some galvanised sign post kits in time for a contractor on site, and delivery was 1-2 working days as promised. Product was complete and good quality. I rang customer services in advance because of a narrow lane access, and the person I spoke to was very helpful, putting a note on the order to ensure the appropriate vehicle was used. Delivery company (Tuffnells) were friendly and efficient. Overall I was impressed by the reliability of the service. 5/5.
Colin Low
Mon 8th Jan 2018
Product:
1. What made you choose to buy these products from SSP? chosen by engineer that had moved here from another site, and had used your company in the past.
2. What did you think of the product? good quality
Service:
3 .What did we get right? Helped with setting up account for this site so no need for proforma invoice
4. What could we improve? Website could be clearer.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes for his customer service.
Finally, out of 5 what would you rate us? Mark out of 5 is 4++ as nothing is ever perfect in this world, and there is always room to improve.
Brenda Steele
Fri 22nd Sep 2017
1. What made you choose to buy these products from SSP? You were the supply we found when doing a search
2. What did you think of the service? excellent
3. What did you think of the product? It functions as required
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) we are a business centre and have a lot of visitors so need to comply with Data protection etc
5. Out of 5 (with 5 being great) how would you rate us? 5
Marc Petrucci
Mon 18th Sep 2017
- What made you choose to buy these products from SSP?
Have used you before
- What did you think of the service?
Very helpful lady over the phone
- What did you think of the product?
Exactly what we wanted
- If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
To stop people pushing thewrong button and leaving mag locks deactivated
- Out of 5 (with 5 being great) how would you rate us?
4 always room for improvement !!! lol
Lindsey Mcgregor
Thu 27th Jul 2017
1. What made you choose to buy these products from SSP? I needed something I couldn’t find on the current market elsewhere.
2. What did you think of the service? Great service, couldn’t do enough to help. Every issue I encountered with product I needed they provided a solution.
3. What did you think of the product? Professionally made, bespoke detail such as company logos and information and most importantly fit for purpose. SSP offered a solution to a problem that other companies could not provide.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I wanted a product that looked professional with bespoke company information but that provided a practical secure solution without creating more work. One of the more generic sign in books would not have worked for us. If we had used the carbon copy pass books this would have created duplication and may have led to our visitors becoming confused or not competing the correct process to comply with our company H&S and fire compliance.
5. Out of 5 (with 5 being great) how would you rate us? Absolutely 5 out of 5, Gywn at SSP couldn’t have been more helpful. I was kept up to date with emails to tell me when I could expect to receive items and a follow up to ensure I was happy with the product. Gwyn went the extra mile as a customer is great to have someone take ownership and really deliver. Thanks to all at SSP.
Ioan
Fri 7th Apr 2017
1. What made you choose to buy these products from SSP? Previous customer, good quality kit in sensible numbers and reasonable prices
2. What did you think of the service? Great as always
3. What did you think of the product? Excellent
4. Out of 5 (with 5 being great) how would you rate us? 5
Glyn Miles
Thu 3rd Nov 2016
1. What made you choose to buy these products from SSP? I liked the professional nature of the website and the detailed description of the product.
2. What did you think of the service? I think the service is first class. The ramp arrived quickly and it was very well packed.
3. What did you think of the product? I love the product. I have been looking for something like this for a couple of years. It's perfect.
4. Out of 5 (with 5 being great) how would you rate us? Got to be 5*
5. Overall, how do you feel we could improve as a business? That's a tricky one... I have to say, nothing springs to mind. Keep doing what you are doing chaps!
This doesn't really help you guys very much as it's not giving you anything to work on, but from my point of view, I'm a very satisfied customer! So.... nice job!
matthew jackman
Sun 12th Jun 2016
1. What made you choose to buy these products from SSP?
High ranking on google and the website made sense.
2. What did you think of the service?
The chap on the phone new all of his products, i was very impressed with how hard it is for the wrong person to get the security drivers, was promised two weeks but it came the next day.
3. What did you think of the product?
Everything it should have been
4. Out of 5 (with 5 being great) how would you rate us?
5
5. Overall, how do you feel we could improve as a business?
Top notch all ready
Chris Roth
Fri 16th Oct 2015
1.What made you choose to buy these products from SSP? College got prices from you
2. What did you think of the service? Very good
3. What did you think of the product? Good quality
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 4
TOM HEWITT
Fri 5th Jun 2015
Good morning. I chose you because you were cheaper than another supplier I had used. I have found that A2 stainless specialised screws will always be expensive. Site was easy to use
Many thanks.
zoe ridgeway
Tue 11th Nov 2014
1. What did you think of the service? Excellent service from Alistair
2. What did you think of the product? Very good quality for the environment used in.
3. Was the website easy enough to use? Very easy and clear
4. Out of 5 (with 5 being great) how would you rate us? 5
Shaukat Ali
Fri 17th May 2013
ORDER RECEIVED CONGRATULATIONS FOR YOUR EXCELLENT PRODUCTS AND SERVICE.HOPE TO DO THE BUSINESS AGAIN SOON