A Bozorgy
Fri 18th Sep 2020
1.What made you choose to buy these products from SSP? Found you on google search, your price look reasonable, I found the parts I wanted.
2.What did you think of the product? It’s doing the job.
3.What did we get right? Almost everything, price, quality delivery
4.What could we improve? Set up an account for us
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Can’t remember the name, but the person who processed my order was nice and helpful.
Eddsie J
Tue 25th Jun 2019
1.What made you choose to buy these products from SSP?
Historically we have been purchasing from you for some time, I have recently taken on an additional role of purchasing consumables and was told to use you as an exiting supplier.
2.What did you think of the product?
We purchase visitor pass registers from you, and they works well for us.
3.What did we get right?
I called SSP and the person I spoke with on the telephone was very helpful, knowledgeable and accurate with the information he gave.
4.What could we improve?
This is the first time I have made a purchase from SSP, and the process went like clockwork.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
As mentioned in Q3, the gentleman that answered the phone, deserves a thank you, but I unfortunately did not take his name.
I would rate the service received as 5 out of 5!
Hilary P.
Tue 19th Jun 2018
1.What made you choose to buy these products from SSP? You had the right products & were able to deliver them to us really quickly (next day)
2.What did you think of the product? The products are as described & do what we need them to.
3.What did we get right? You went out of your way to give us next day delivery & replied to our initial queries promptly, efficiently & in a friendly manner.
4.What could we improve? No. We will purchase from you again.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee dealt with our order & went out of his way to provide all of the items we were after in the tight timescale that we asked for. Thank you.
Finally, out of 5 what would you rate us? 5
Martin Payne
Wed 7th Mar 2018
Product:
1.What made you choose to buy these products from SSP? Already using the visitor passes just ordered a refill
2.What did you think of the product? Very good will continue to use
Service:
3.What did we get right? Everything, honest about delivery timescale
4.What could we improve? Nothing got what I expected
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I wanted next day but was told honestly it could be two days and it was
Finally, out of 5 what would you rate us? 5
Jo Glenn
Tue 28th Nov 2017
everything was brilliant
Michelle Thomas
Fri 22nd Sep 2017
1. What made you choose to buy these products from SSP? Value for money
2. What did you think of the service? Excellent
3. What did you think of the product? Really good simple to use but covers all aspects required
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Permits to work at height
5. Out of 5 (with 5 being great) how would you rate us? 5
Katrina Blee
Fri 30th Jun 2017
1. What made you choose to buy these products from SSP? Recommended by our playground manufacturer for use with our play equipment.
2. What did you think of the service? Excellent
3. What did you think of the product? Not used it so far, but looks well made.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) See 1 above
5. Out of 5 (with 5 being great) how would you rate us? 5
Ahmed Sidki
Mon 13th Feb 2017
just online search, & your site was simple to find appropriate signs; and to use
Pam Dean
Sat 13th Aug 2016
1. What made you choose to buy these products from SSP? We were looking for quality products at low prices
2. What did you think of the service? Excellent 2 day delivery. Informative and easy to use website
3. What did you think of the product? Good quality products – exactly what was required
4. Out of 5 (with 5 being great) how would you rate us? 5 out of 5
5. Overall, how do you feel we could improve as a business? N/A Will certainly order from you again when needed
Robert Bowen
Thu 3rd Mar 2016
My company has just introduced a permits to work system as part of our Safe Systems of Work review for contractors. I was looking around for a supplier and found your website. We may order more types or quantities depending on how good/suitable we think the permits are.
Tony Bottomley
Fri 26th Jun 2015
Found you on the internet. Website easy to use & price and lead time were fine, delivered when expected.
Nick Underwood
Fri 8th May 2015
All extremely good thanks
Monika Dziedzic
Fri 9th Jan 2015
I am fully satisfied with your service
Michael Hayes
Wed 19th Nov 2014
We found the service & responsiveness of your company to be excellent.
Product was as expected and as been installed without problems.
We must obviously wait for a couple of years to identify any deterioration in the appearance of the sign - which we would not expect
Website was easy and overall performance was 5