Tony Colwill
Thu 29th Feb 2024
4. Would you recommend us?
good service items arrived in good time
Gavin Hill
Sun 28th Jan 2024
4. Would you recommend us?
Suzan
Mon 22nd Jan 2024
4. Would you recommend us?
SimonMcArdle
Fri 21st Jul 2023
4. Would you recommend us?
Your customer serviced called to make sure I'd correctly understood what I'd purchased - I hadn't! They resolved over the phone, adding to the order to make sure I got what I needed straight away and without incurring a second delivery charge. Brilliant work, much appreciated.
chris Reynolds
Mon 27th Mar 2023
4. Would you recommend us?
richard maxey
Thu 16th Mar 2023
4. Would you recommend us?
David Kenneth Hiscoke
Thu 23rd Feb 2023
4. Would you recommend us?
ECS (Electrical contracting services ) Ltd
Thu 23rd Feb 2023
4. Would you recommend us?
good product but did think it was a bit pricey with the postage and vat
Lee Watkins
Tue 24th Jan 2023
4. Would you recommend us?
AH
Thu 17th Nov 2022
4. Would you recommend us?
Cage we ordered was a lot stronger than it looked in the picture so really pleased with the quality
Byron
Thu 17th Mar 2022
4. Would you recommend us?
There was slight damage to the prodcut when it arrived. I called SSP and had a replcement the following day. Excellent service.
Brian James
Thu 17th Mar 2022
4. Would you recommend us?
Very happy with the items supplied.
DP D. (Anon)
Mon 24th Jan 2022
4. Would you recommend us?
A friend is having to make a base to attach the items to entrance walls?
Kieran
Fri 12th Nov 2021
4. Would you recommend us?
Informative website, prompt delivery!
Alan
Tue 14th Sep 2021
4. Would you recommend us?
Great service, thank you
Bob
Wed 7th Jul 2021
4. Would you recommend us?
SSP is a very reliable supplier. The product I ordered was delivered very well packaged without damage and on time with no missing pieces. Excellent service Thank you.
Gloria Gmys
Tue 6th Jul 2021
4. Would you recommend us?
Fast service, great communication.
David R
Mon 16th Dec 2019
nice product, good service, 5/5, well done!
Bronte K
Tue 26th Nov 2019
1.What made you choose to buy these products from SSP? Best price we could find
2.What did you think of the product? We haven’t received them yet but they are due to be delivered today
3.What did we get right? Customer service was very fast
4.What could we improve? Delivering Goods ( the time it takes )
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton and Mark hughes
Lisa C
Fri 24th May 2019
I found your company's customer service to be very good. I have had a couple of queries regarding the product I purchased, I have been in contact with Mike McNee and he has been very helpful in trying to solve my problems. On customer service I would recommend SSP Direct.
Perhaps in the future the manufacturers of the fobs will make them more suitable for people with limited strength in their fingers and therefore, ideal for disabled.
Tom H.
Wed 6th Jun 2018
1.What made you choose to buy these products from SSP? just googling---we needed bollards for our private Estate ---but wanted something that looked better than "cones".
2.What did you think of the product? They are OK-----will see how they stand up to windy weather but they look ok
3.What did we get right? Very helpful and communicative with planning/art work etc etc
4.What could we improve? Just a suggestion but as mentioned all was good. Perhaps a quick call when artwork is finally agreed? Just to talk things through
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone I dealt with via email was v helpful
Finally, out of 5 what would you rate us? 4
Parul Sood
Tue 13th Mar 2018
1.What made you choose to buy these products from SSP? Looked online, seemed reasonable price
2.What did you think of the product? What we need
3.What did we get right? Quick delivery/response
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Ordered online so N/A
Finally, out of 5 what would you rate us? 5
Matt Lloyd
Mon 26th Feb 2018
I needed some galvanised sign post kits in time for a contractor on site, and delivery was 1-2 working days as promised. Product was complete and good quality. I rang customer services in advance because of a narrow lane access, and the person I spoke to was very helpful, putting a note on the order to ensure the appropriate vehicle was used. Delivery company (Tuffnells) were friendly and efficient. Overall I was impressed by the reliability of the service. 5/5.
Brian
Mon 22nd Jan 2018
Product:
1.What made you choose to buy these products from SSP? wide choice of sizes
2.What did you think of the product? fit for purpose
Service:
3.What did we get right? fast service
4.What could we improve? n/a
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? n/a
Catherine Emerson
Fri 8th Sep 2017
1. What made you choose to buy these products from SSP? - Google search and found what we needed
2. What did you think of the service? - excellent
3. What did you think of the product? - Excellent just what we ordered and needed
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) - Keeping our staff safe on site and letting the public know we are working in the area
5. Out of 5 (with 5 being great) how would you rate us? - 5
David Bray
Fri 3rd Mar 2017
Why SSP? Good value compared to similar websites.
Service? Very good service.
Product? The product was as described.
Rating? 5- Would recommend to friends.
Mike Pinsent
Sat 28th Jan 2017
1. What did you think of the product? The maglocks and the mounting Z kits arrived safely and in good time
The quality looks good, though I have not powered them up yet, but I expect they will be fine.Price was very competitive
The Z mounting kits did not fit the maglock. This is not a major issue as I was able to find ways around this. I guess these were for the smaller version. I would have bought them anyway even if the web site mentioned that they would need modification to fit.
2. Out of 5 (with 5 being great) how would you rate us? Overall v good and I would be confident in using you in the future
Chris Cursley
Sat 13th Aug 2016
1. What made you choose to buy these products from SSP? I'm afraid I chose you on price
2. What did you think of the service? the service was great
3. What did you think of the product? the product works as it should
4. Out of 5 (with 5 being great) how would you rate us? rate you a 5
5. Overall, how do you feel we could improve as a business? no suggestions for improvement
Graham Hay
Tue 19th Apr 2016
I chose your products as I needed to secure my number plate to a new stainless steel grille for my focus St. It was that or stick it to the body work. Your company was the only one that allowed me to buy 10 rather than 100. The screws are the same sort used by another company specialising in vehicle security, except that you only get one length. I will be ordering more as the ones I ordered are just too small. I now have the correct details so will order them shortly,
thanks again for a prompt service and speedy delivery
Lisa Coetzee
Fri 5th Feb 2016
1.What made you choose to buy these products from SSP?
After searching on Google for a specific sign (round no-entry 450mm) I came across your site: you had the product in stock and provided next day delivery
2. What did you think of the service?
Very helpful online chat and excellent next-day delivery
3. What did you think of the product?
Good standard
4. We are currently re-developing our website, what improvements (if any) would you like to see?
Can’t think of anything
5. Do you think that having the option to pay through PayPal would be useful?
No as I use a company credit card – my only requirement is an instant VAT invoice/receipt, not having to wait
6. Out of 5 (with 5 being great) how would you rate us? 5
lee thomas
Tue 29th Dec 2015
1.What made you choose to buy these products from SSP? I found you on the Internet. You had a wind choice of products and your delivery time was quick.
2. What did you think of the service? Very good, I did not encounter any problems.
3. What did you think of the product? Good but unfortunately I will be returning the order as the customer cancelled the job last minute.
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 4
John Richards
Fri 16th Oct 2015
I will just say that I was very pleased with the service and the product, no problems at all with the website. Overall I am delighted with the transaction.
Jacquie Cross
Mon 9th Mar 2015
Brilliant, prompt service as always, a pleasure to do business with!
Sarah Haseldine
Fri 6th Feb 2015
1. What did you think of the service? Very prompt
2. What did you think of the product? Good quality
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Mark Haywood
Fri 23rd Jan 2015
1. What did you think of the service? ok
2. What did you think of the product? good
3. Was the website easy enough to use? yes
4. Out of 5 (with 5 being great) how would you rate us? 4