Susan
Fri 19th Apr 2024
4. Would you recommend us?
Very quick and efficient delivery
Graham Hipkins
Mon 19th Feb 2024
4. Would you recommend us?
Range of products, excellent. Helpful and knowledgable customer service. Delivery by DPD pathetic.
John Patterson
Fri 2nd Feb 2024
4. Would you recommend us?
Always recommend SSP Direct. You've got a good range of products and your range for people with dementia is fantastic. Thanks again!
Zafar mirza
Sat 6th May 2023
4. Would you recommend us?
Best service and products
Eamonn F
Wed 10th Feb 2021
Thankyou, everything was as expected a good product,prompt delivery. 5 stars will use your company again.
Regards Eamonn
Andy C
Wed 18th Nov 2020
Good Product – clearly described and full info on website - realistic price.
Fulfilment good – well packed and timely – 5 out of 5
Dan E
Tue 9th Jun 2020
1.What made you choose to buy these products from SSP Direct? – we chose SSP Direct as we had a good customer service experience last year and we returned to SSP Direct to order additional quantities of products we had already ordered last summer for some of our other buildings
2.What did you think of the product? – the product was good quality and arrived promptly as they did previously last summer
3.What did we get right? – good customer service, met my request for different valve tag number ranges for different sites to meet our needs
4.What could we improve? – nothing springs to mind, my experience was good
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – Gwyn has been very helpful
Finally, out of 5 what would you rate us? 5
Brian R
Thu 19th Dec 2019
1.What made you choose to buy these products from SSP? - Specified
2.What did you think of the product? - Excellent
3.What did we get right? - Online ordering easy
4.What could we improve? - hehaw
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – Called to confirm delivery and delivered as advised
Finally, out of 5 what would you rate us? – 5
Andrea M
Tue 8th Oct 2019
1.What made you choose to buy these products from SSP? We have bought from you before so knew you would have the products we required
2.What did you think of the product? The product works well for us
3.What did we get right? The customer service was good and the information we were sent helped as a product we use intermittently it was useful to discuss details on the phone
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone we dealt with was very helpful
Finally, out of 5 what would you rate us? 4
Rhod T.
Thu 30th Aug 2018
1.What made you choose to buy these products from SSP? Chance really- just the first website I found! Now I wouldn’t go elsewhere.
2.What did you think of the product? Always good. Just once had to alter my order because the type I wanted wasn’t available in the length I wanted.
3.What did we get right? Good service, flexible, friendly with fast delivery.
4.What could we improve? Not keen on your logo -looks a bit home-made.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Don’t know his name- guy who answers the phone!
Finally, out of 5 what would you rate us? 5 really.
Brian
Mon 22nd Jan 2018
Product:
1.What made you choose to buy these products from SSP? wide choice of sizes
2.What did you think of the product? fit for purpose
Service:
3.What did we get right? fast service
4.What could we improve? n/a
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? n/a
Paula Armenis
Fri 20th Oct 2017
1. What made you choose to buy these products from SSP? Right product, right price
2. What did you think of the service? Excellent – very prompt and excellent customer service
3. What did you think of the product? Excellent
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We run a respite service for adults with a learning difficulty and wanted to signpost the facilities
5. Out of 5 (with 5 being great) how would you rate us? 5
Will Lester
Fri 30th Jun 2017
1. What made you choose to buy these products from SSP? Price was good
2. What did you think of the service? Excellent
3. What did you think of the product? As I expected
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better). Security for bicycle parking racks
5. Out of 5 (with 5 being great) how would you rate us? 5
Christopher Fitzmaurice
Fri 24th Feb 2017
Why SSP? Googled the product and you had it
Service? Excellent surprised how efficient
Product? Perfect for the job we had
Rating? 5
Matthew Charlton
Fri 27th Jan 2017
1. What made you choose to buy these products from SSP? SSP had the product that we required
2. What did you think of the service? Fast delivery, easy purchase on line
3. What did you think of the product? Good product
4. Out of 5 (with 5 being great) how would you rate us? 5
Julie Lawler
Mon 16th May 2016
1.What made you choose to buy these products from SSP? products that suited our requirements
2. What did you think of the service? very thorough and patient
3. What did you think of the product? our headteacher was extremely pleased with the final product - very professional
4. We are currently re-developing our website, what improvements (if any) would you like to see? am happy with website as it is
5. Do you think that having the option to pay through PayPal would be useful? we still pay by cheque!!
6. Out of 5 (with 5 being great) how would you rate us? 5