Martin
Fri 1st Mar 2024
4. Would you recommend us?
Quick and easy service and delivery
Graham Hipkins
Mon 19th Feb 2024
4. Would you recommend us?
Range of products, excellent. Helpful and knowledgable customer service. Delivery by DPD pathetic.
John Patterson
Fri 2nd Feb 2024
4. Would you recommend us?
Always recommend SSP Direct. You've got a good range of products and your range for people with dementia is fantastic. Thanks again!
Kate Alexander
Wed 1st Jun 2022
4. Would you recommend us?
Andy Price
Thu 12th May 2022
4. Would you recommend us?
Thanks, I'll use your company again
Anon
Tue 22nd Mar 2022
4. Would you recommend us?
Have purchased from SSP before in previous companies and naturally returned to a trusted source
Brenda Simmonds
Thu 3rd Feb 2022
4. Would you recommend us?
Bernard Adshead
Fri 24th Dec 2021
4. Would you recommend us?
Daniel S
Fri 16th Jul 2021
4. Would you recommend us?
Chris
Wed 10th Feb 2021
1.What made you choose to buy these products from SSP? - Previous satisfied customer
2.What did you think of the product? - Good quality
3.What did we get right? - Very responsive to my many many questions!
4.What could we improve? - Nothing at all
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All of the sales team were great.
Finally, out of 5 what would you rate us? 5!
Carol R
Wed 10th Feb 2021
1.What made you choose to buy these products from SSP? – I have always ordered from SSP and I am happy with the product.
2.What did you think of the product? It works for us.
3.What did we get right? – Communication. I always know where I am up to with my order.
4.What could we improve? – unsure.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
Finally, out of 5 what would you rate us? 5
Chris Br
Thu 17th Dec 2020
1.What made you choose to buy these products from SSP? I have used SSP for a number of years now.
2.What did you think of the product? Excellent
3.What did we get right? The service is very good, quick and efficient!
4.What could we improve? Nothing to improve
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Finally, out of 5 what would you rate us?
5
Chris B
Mon 20th Jul 2020
1.What made you choose to buy these products from SSP Direct? - I was looking for a tagging and checking system for our forklift fleet and found SSP on the internet.
2.What did you think of the product? I think the product is excellent and ideal for our process.
3.What did we get right? The whole process is efficient, fast and reliable.
Finally, out of 5 what would you rate us? 5
Marcella F
Thu 11th Jun 2020
1.What made you choose to buy these products from SSP Direct? Availability and fast delivery
2.What did you think of the product? I haven’t used it yet, it was recommended by my decorator
3.What did we get right? Delivered next day as promised, great packaging
4.What could we improve? No improvements to suggest, perfect service
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? N/A
Finally, out of 5 what would you rate us? 5 out of 5
Chris B
Thu 23rd Jan 2020
Everything was excellent with the recent order and I would give 5 out of 5. Ta
Helen R
Thu 12th Dec 2019
1.What made you choose to buy these products from SSP? One of the products is bespoke printed and it was well priced
2.What did you think of the product? Good value, seem to be good quality products
3.What did we get right? Customer service was excellent and the free drilling service was a bonus. Delivery was super speedy ;-)
4.What could we improve? The notes section on the visitor sign is missing on the online ordering system and there is no mention of the hole drilling service on the MAX HEADROOM sign ordering section
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee was really helpful
Finally, out of 5 what would you rate us? 5
Dave S
Thu 24th Oct 2019
1.What made you choose to buy these products from SSP? internet search
2.What did you think of the product? very good no complaints
3.What did we get right? yes exactly right
4.What could we improve? no issues so nothing to do better
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? no all good
Finally, out of 5 what would you rate us? Rating out of 5 = 5
Andrea M
Tue 8th Oct 2019
1.What made you choose to buy these products from SSP? We have bought from you before so knew you would have the products we required
2.What did you think of the product? The product works well for us
3.What did we get right? The customer service was good and the information we were sent helped as a product we use intermittently it was useful to discuss details on the phone
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone we dealt with was very helpful
Finally, out of 5 what would you rate us? 4
Peter B
Tue 9th Jul 2019
We are a new customer, and are hoping that we will have many more orders to place with you and we will have a mutually rewarding long term relationship.
Our first order was delivered direct to our customer, and we are pleased with the experience so far. We have spoken to various people at SSP Direct and all have been very helpful. It is early to judge, but so far we are very happy, and hope it continues.
Chris B
Tue 25th Jun 2019
1.What made you choose to buy these products from SSP? – I have bought these products from you before
2.What did you think of the product? – Very Effective
3.What did we get right? – Everything was fine and delivery was very prompt
Finally, out of 5 what would you rate us? - 5
Jonathan B
Mon 25th Feb 2019
1.What made you choose to buy these products from SSP? Recommendation
2.What did you think of the product? Excellent
3.What did we get right? Our bank incorrectly identified you as a fraudulent software provider and initially rejected the payment. You contacted me and this was resolved
4.What could we improve? No more
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
There is but unfortunately I can’t remember who dealt with the payment issue
Finally, out of 5 what would you rate us? 5
John D
Fri 15th Feb 2019
Please see below, you’ve all done very well !!
Product:
1.What made you choose to buy these products from SSP? Use regularly
2.What did you think of the product? Does the job
3.What did we get right? Everything
Finally, out of 5 what would you rate us? 5
Julie B
Wed 16th Jan 2019
Great service good product just what I ordered arrived prompt very happy l, so no problem there.
Michael O
Wed 16th Jan 2019
Purchased item on a recommendation from someone who had used the item in a previous job,
Item looks great but hasn’t been used yet, purchased in anticipation of bad weather
Sally B
Thu 25th Oct 2018
Product:
1.What made you choose to buy these products from SSP? Needed a GDPR signing in book, local secondary school had one of your products
2.What did you think of the product? okay, visitor labels difficult to get in to holder - we are having to fold the edge over
Service:
3.What did we get right? everything, very helpful with my initial enquiry, speedy delivery
4.What could we improve? nothing - all good
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwynn was very helpful
Finally, out of 5 what would you rate us? 5
I look forward to ordering from you in the future
Rhod T.
Thu 30th Aug 2018
1.What made you choose to buy these products from SSP? Chance really- just the first website I found! Now I wouldn’t go elsewhere.
2.What did you think of the product? Always good. Just once had to alter my order because the type I wanted wasn’t available in the length I wanted.
3.What did we get right? Good service, flexible, friendly with fast delivery.
4.What could we improve? Not keen on your logo -looks a bit home-made.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Don’t know his name- guy who answers the phone!
Finally, out of 5 what would you rate us? 5 really.
Dan M.
Tue 21st Aug 2018
Very happy with your service
I found you on the web
I was very pleased to be able to interact with a real person to finalise design
I would happily use you again/recommend your services
Andy D.
Tue 8th May 2018
1.What made you choose to buy these products from SSP?We have used SSP a few times now and we like the products you sell
2.What did you think of the product?It was perfect for what we need for our Event
3.What did we get right?The order was spot on,the sales team produced the exact sign we wanted in great time.
4.What could we improve?Just some advance notice the order was on its way,we didn’t have anyone available to tip the wagon when it arrived.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?Mike Mc Nee was a great help offering advice on how I could improve my signage and even manage a last minute change requirement
Finally, out of 5 what would you rate us? 4
Roisin T.
Thu 26th Apr 2018
Thank you for prompt service, goods arrived this morning. Very much appreciated.
Rob
Wed 21st Mar 2018
1.What made you choose to buy these products from SSP? - found you on google
2.What did you think of the product? - excellent
3.What did we get right? - pricing and quick delivery
4.What could we improve? - lower shipping prices for smaller quantities
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - I spoke to a guy on phone - Mark maybe?? Excellent service.
Development:
If we were to develop an SSP App for mobile use, would you use this? - not really, website works
fine for me
Finally, out of 5 what would you rate us? - 5+
Thank you again for choosing to buy from SSP. - my pleasure
Gordon Clark
Wed 31st Jan 2018
I am happy with all aspects of my recent buying experience with you and will be happy to do business again.
Chris Roth
Mon 8th Jan 2018
Product:
1.What made you choose to buy these products from SSP? Very good products and delivery time
2.What did you think of the product? Very good quality
Service:
3.What did we get right? Service and delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? have only dealt online
Finally, out of 5 what would you rate us? 5
Louise Owen
Mon 8th Jan 2018
I put what I required into Bing search and your website came up - on browsing your site I found it to be clearly laid out - I could find what I needed easily
Other companies not so well organised websites
1m foam head protection - self adhesive, good sizes on offer
when I received the hazard strips I felt they were well made, very sticky and easy to cut and fit (able to cut with scissors)
4 out of 5
David Coldicutt
Tue 28th Nov 2017
I can’t find anything to criticise about SSP or the product. It works very well. Delivery and communications were first class, and I would very happily use you again. Five out of 5.
Kathy
Fri 27th Oct 2017
Product:
1. What made you choose to buy these products from SSP? We chose to buy these products from SSP as the price was favourable.
2. What did you think of the product? The products are very good quality and we will use SSP again.
Service:
3. What did we get right? You got the products, prices and delivery right.
4. What could we improve? As this is our first time dealing with you we cannot comment on how you could improve but if we think of anything we will add comments at a later date.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Did not deal with anybody personally as all done online.
Guy Garcia
Sat 16th Sep 2017
1. What made you choose to buy these products from SSP? It was the type of product I was looking for.
2. What did you think of the service? Efficient
3. What did you think of the product? Appears good however time need s to pass to see how robust both screws and tape are.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) To fix Fair leads on top of boat. And the tape will be used on the gunwhale's
5. Out of 5 (with 5 being great) how would you rate us? This feedback e-mail is a real bark! But 5 anyway.
Catherine Dean
Mon 21st Aug 2017
1. What made you choose to buy these products from SSP? I choose the product as i thought it would be good quality which it was.
2. What did you think of the service? The service was excellent
3. What did you think of the product? The service was excellent and the product was
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) for a low stairwell to warn and prevent people from banging their heads on a Victorian staircase
5. Out of 5 (with 5 being great) how would you rate us? I will be ordering another for the same purpose thanks
Will Lester
Fri 30th Jun 2017
1. What made you choose to buy these products from SSP? Price was good
2. What did you think of the service? Excellent
3. What did you think of the product? As I expected
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better). Security for bicycle parking racks
5. Out of 5 (with 5 being great) how would you rate us? 5
John O'Brien
Fri 12th May 2017
1. What made you choose to buy these products from SSP? – Website was easier to find what I needed
2. What did you think of the service? Very good as you rang me to inform me of changes in COSHH signage
3. What did you think of the product? Good quality and packed sensibly
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Had a recent Health and Safety audit. New signage required for compliance
5. Out of 5 (with 5 being great) how would you rate us? 5
Peter Lamberton
Thu 4th May 2017
What made you choose to buy these products from SSP? Hit head on ceiling of cupboard under stairs
What did you think of the service? 2. Good,
What did you think of the product? Probably ok, time will tell
Out of 5 (with 5 being great) how would you rate us? 4.5
Lorraine Smith
Fri 3rd Mar 2017
1. What made you choose to buy these products from SSP? I couldn’t find what I wanted with anyone else
2. What did you think of the service? Simple, prompt
3. What did you think of the product? Exactly what I expected
4. Out of 5 (with 5 being great) how would you rate us? 5
Julie Gray
Sat 21st Jan 2017
Thank you for the excellent service provided by SSP. We would certainly use your company again.
Gerry Clarkson
Thu 12th Jan 2017
1. What made you choose to buy these products from SSP? I have previously ordered from you
2. What did you think of the service? Very good
3. What did you think of the product? The client like it.
4. Out of 5 (with 5 being great) how would you rate us? 5
Carol - Gourmet Island
Fri 11th Nov 2016
1. What made you choose to buy these products from SSP? Ordered previously.
2. What did you think of the service? Excellent
3. What did you think of the product? Hasn’t being delivered yet.
4. Out of 5 (with 5 being great) how would you rate us? 5
Mark Blackburn
Thu 25th Aug 2016
1. What made you choose to buy these products from SSP?: Online search. Product was as required.
2. What did you think of the service?: Website easy to use, Prompt service and delivery.
3. What did you think of the product?: Very good. Does what it says on the tin!
4. Out of 5 (with 5 being great) how would you rate us?: 5
5. Overall, how do you feel we could improve as a business?: Drop prices
Julie Collier
Fri 29th Jul 2016
1. What made you choose to buy these products from SSP? Internet search
2. What did you think of the service? Really good service, quick and easy.
3. What did you think of the product? Great product did exactly what I wanted it to do.
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? I cant think of anything you could do better. Website is easy to use. Customer service via telephone was good. Very helpful, friendly service.
Debra Barton
Fri 3rd Jun 2016
1. What made you choose to buy these products from SSP? RANDOM SEARCH ON WEB
2. What did you think of the service? GOOD
3. What did you think of the product? GOOD SO FAR
4. Out of 5 (with 5 being great) how would you rate us? 4
Claire Thackray
Fri 20th May 2016
1.What made you choose to buy these products from SSP? We needed road signs for a video shoot and we found you on google easily
2. What did you think of the service? Amazing fast service thanks, good confirmation email and delivery
3. What did you think of the product? Fab – was perfect ta
4. We are currently re-developing our website, what improvements (if any) would you like to see? Super confusing to find these signs. Your videos were actually really helpful in seeing the full spectrum of the signs too – and great for SEO visibility online too.
5. Do you think that having the option to pay through PayPal would be useful? Yep
6. Out of 5 (with 5 being great) how would you rate us? 4
Steve Booth
Tue 29th Mar 2016
1.What made you choose to buy these products from SSP? Availability, price, quantities.
2. What did you think of the service? Excellent.
3. What did you think of the product? Excellent for purpose required.
4. We are currently re-developing our website, what improvements (if any) would you like to see? Current site easily accessed and simple to use.
5. Do you think that having the option to pay through PayPal would be useful? Option would be useful
6. Out of 5 (with 5 being great) how would you rate us? 5
Doug Hemmings
Thu 18th Feb 2016
Fast and efficient service. Thankyou.
John Williams
Fri 13th Nov 2015
1. Found you on website and price and specification matched my expectations
2. Service very good, no issues
3. Product is in good condition and suits the spec I required.
4. Web site clear and user friendly
5. No question (5) I will use again in the future.
Mike Porter
Wed 11th Nov 2015
1.What made you choose to buy these products from SSP?
[Mike Porter] Recommended by the manufacturer
2. What did you think of the service?
[Mike Porter] Excellent
3. What did you think of the product?
[Mike Porter] Good, it was exactly what I required
4. Was the website easy enough to use?
[Mike Porter] Yes
5. Out of 5 (with 5 being great) how would you rate us?
[Mike Porter] 5
Dave Wood
Sat 7th Nov 2015
Great service, arrived on time, fitted and works fine. Thanks.
Brian Jeffery
Thu 5th Nov 2015
1.What made you choose to buy these products from SSP? Exactly what I needed
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 5
william rumley
Fri 25th Sep 2015
very satisfied it does what it said on the tin
Darren Raven
Thu 17th Sep 2015
1.What made you choose to buy these products from SSP? I found you on the web
2. What did you think of the service? Service was top notch
3. What did you think of the product? Product albeit not yet fitted looks to be of a good quality
4. Was the website easy enough to use? I choose to phone in as I required a one off design
5. Out of 5 (with 5 being great) how would you rate us? I'll give you a 5! I would give 5/5 for your service, quick response and very quick delivery
Nigel Bateman
Fri 28th Aug 2015
Turned up next day. Great service.
John Reynolds
Fri 5th Jun 2015
I think the whole service was A1 ,and rate you as a 5
Phil Wood
Mon 13th Apr 2015
1. What did you think of the service? Quick response and quick delivery time
2. What did you think of the product? The products are really good, used them before and will use them again
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 4
Stuart Joyce
Fri 20th Mar 2015
1. What did you think of the service?
Very good.
2. What did you think of the product?
Good idea – thinking now where I can use them more in my business.
3. Was the website easy enough to use?
Yes it was.
4. Out of 5 (with 5 being great) how would you rate us?
5.
Sharon Garton
Fri 13th Mar 2015
1. What did you think of the service? Good
2. What did you think of the product? Good quality
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Carole Coleman
Fri 6th Mar 2015
I found your service to be excellent, your web page was easy to follow and the product was delivered in a very timely manner. If I require any other products I will of course try your company first.
Nick Greenwood
Tue 10th Feb 2015
Service 5
Product 5
Website 4
Overall 5
“I’ll be back”!
Nicholas Lockyer
Fri 9th Jan 2015
All aspects of the service and the product met with my complete satisfaction (5/5). Thanks
David Smith
Mon 13th May 2013
Just a quick bit of feedback:
Good, quick service
Well made product as expected
Great Price/ multibuy offer
Will use again in the future as and when required.
Ken Webb
Wed 29th Feb 2012
Thank you for the prompt service you provided, the product was as described very good and easily fitted’
Your website helped me to choose the right items which came packed well and undamaged.
Thankyou