Martin
Fri 1st Mar 2024
4. Would you recommend us?
Quick and easy service and delivery
Ashley Evans
Mon 7th Aug 2023
4. Would you recommend us?
Great service given by Sales dept, had a complicated bespoke order made for 300 door tags with no issues, also a custom made sticker and sign order which was not on the website as an option but was able to be made for me no problem. Sample pictures were provided to me throughout the process with no pressure to buy until fully satisfied with the final image.
nigel humble
Thu 6th Apr 2023
4. Would you recommend us?
easy to find what i required and speedy delivery good service
Stanley Hancock
Fri 2nd Dec 2022
4. Would you recommend us?
Richard
Tue 22nd Mar 2022
4. Would you recommend us?
just a few issues in resetting password, but a quick call to SSP sorted this out in a couple of minutes - product arrived in good time
Alan
Tue 14th Sep 2021
4. Would you recommend us?
Great service, thank you
Christopher L
Thu 17th Dec 2020
1.What made you choose to buy these products from SSP? After a long internet search, SSP stood out as having the best selection, and the most competitive price, and they we’re able to customise my order to my exact specifications.
2.What did you think of the product? Excellent, not only was it exactly what I ordered, but the quality and finish is outstanding.
3.What did we get right? Direct and fast communication, a complete service including bespoke items, I was able to set up a credit account for my company with ease, full tracking of my order as well as regular updates, overall totally professional.
4.What could we improve? The only problem I experienced was the odd email dropping into your spam folder, but that’s par for the course these days with so many scammers about.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton for helping me get my account set up and order complete, Mike Mcnee for his work on producing the artwork for my bespoke items, and Hayley for searching through the spam files to track down my lost email, all of which were very helpful and professional in delivering my order.
Finally, out of 5 what would you rate us? 5
Anon
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP?
Initially I was looking on search engine for a thermostat cover, but then noticed that you make signs, and have been looking for signs for a while, but mostly they were expensive and not customised.
2.What did you think of the product? The thermostat covers are perhaps fairly expensive for what they are. The signs are excellent, and perfectly sized for our needs.
3.What did we get right? Your website is excellent, easy to find what you want, and worked well even on our slow connection. 'Make your own sign' excellent. Phone calls were answered promptly, and the person answering understood what I wanted and knew your products.
4.What could we improve? Can't think of anything.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes, the gentleman who dealt with our order/questions by phone and email, Mike McNee.
Finally, out of 5 what would you rate us? 5
Darren A
Tue 9th Jun 2020
I hope you are well
I’m very happy with the service provided and will be more than happy to continue using the services of SSP Direct Ltd
Graham G
Wed 12th Feb 2020
1.What made you choose to buy these products from SSP? Price
2.What did you think of the product? excellent
3.What did we get right? You were flexible when a problem arose
4.What could we improve? You initially supplied the wrong spec, so attention to detail when processing orders?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn Ewens helped to resolve the issue
Finally, out of 5 what would you rate us? 4
SSP Reply:
Thank you for your reply Graham and thank you for allowing us to rectify our error. We try our best, but we’re not perfect. On the rare occasion we do get it wrong we always try and resolve the problem as quickly and pain free as possible.
Thank you again for your custom.
Beatriz
Mon 23rd Dec 2019
1.What made you choose to buy these products from SSP? A client of ours recommended us your product
2.What did you think of the product? It seems good quality product
3.What did we get right? We receive it in 24 hours.
4.What could we improve? In expediting the delivery of the pro forma invoice
DAVID M
Tue 24th Sep 2019
1.What made you choose to buy these products from SSP? I couldn't find them anywhere else
2.What did you think of the product? OK - but to shallow for my application so I had to adapt it
3.What did we get right? Prompt dispatch
4.What could we improve? Rip carriage cost to Northern Ireland
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No
Finally, out of 5 what would you rate us? 3
John F
Wed 3rd Apr 2019
Good product - first rate service.
Charles B.
Thu 30th Aug 2018
Thank you for the delivery and the all the signs are perfect we will be using you again in the near future 5 out of 5
Dave K.
Tue 17th Apr 2018
1.What made you choose to buy these products from SSP? Looked ideal for duty on internet search.
2.What did you think of the product? Excellent our for duty
3.What did we get right? Everything
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike
Catherine Beaumont
Fri 4th Nov 2016
1. What made you choose to buy these products from SSP? Requested by our engineers.
2. What did you think of the service? Excellent.
3. What did you think of the product? Engineers happy.
4. Out of 5 (with 5 being great) how would you rate us? 5
Richard Barnes
Thu 25th Feb 2016
Price of product was main reason for choosing you and I would definitely use again
Martin James Lewis
Mon 14th Dec 2015
1.What made you choose to buy these products from SSP?
Price and free delivery
2. What did you think of the service?
Perfectly satisfied
3. What did you think of the product?
Cannot answer until end Jan when they arrive, I live and work in Thailand and am building a house. Delivery is to Thailand
4. Was the website easy enough to use?
Simple to use for me
5. Out of 5 (with 5 being great) how would you rate us?
Given the product is as advertised it would be 5
In particular I would say that I like the clarity of the website in that prices are clearly advertised. Other sites I visited did not show the prices and I had to request a quote.
Colin Campbell
Fri 16th Oct 2015
1.What made you choose to buy these products from SSP? Struggled before for a good supplier and decided to try SSP
2. What did you think of the service? Excellent service, received a phone call stating 1 item was out of stock but would be dispatched in a couple of days.
3. What did you think of the product? Products were good quality and as advertised
4. Was the website easy enough to use? Yes, except it refused to take my card payment and I had to phone up.
5. Out of 5 (with 5 being great) how would you rate us? 4.75!! ha
Phil Wood
Mon 13th Apr 2015
1. What did you think of the service? Quick response and quick delivery time
2. What did you think of the product? The products are really good, used them before and will use them again
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 4
Tim Jones
Thu 19th Mar 2015
Excellent service as usual, goods arrived today.
Paul Baker
Mon 15th Dec 2014
1. What did you think of the service? Easy and prompt delivery
2. What did you think of the product? Good quality and they actually drilled as expected
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Alan Hole
Sun 9th Dec 2012
Well initially I was pretty disappointed with the product but you came through in the end.Very quick to replace faulty items