Alice
Tue 23rd Jan 2024
4. Would you recommend us?
David Golding
Tue 24th Oct 2023
4. Would you recommend us?
Very fast service - Many thanks
David Holmes
Mon 26th Jun 2023
4. Would you recommend us?
All Good- prompt service and delivery
Sue Stead
Sun 16th Apr 2023
4. Would you recommend us?
I did have to ask for details of tracking on my delivery but response was very fast and friendly.
Michael Collins
Tue 28th Mar 2023
4. Would you recommend us?
Excellent product and service
Caroline Smith
Fri 24th Feb 2023
4. Would you recommend us?
Excellent customer service. After placing an order, I received an email to double check the order I'd placed as something I was ordering was included as standard with the socket covers. It was clear to see that SSP are there to support their customers.
Lindsay Thurlwell
Thu 9th Feb 2023
4. Would you recommend us?
I wanted an item that wasn't listed, but after a call to customer services, the item was created and listed for me to buy. A lot of companies would just say no, so very pleased with the service.
Phil B
Tue 24th Jan 2023
4. Would you recommend us?
I was pleasantly surprised by the speedy delivery. Fom the website I was expecting to have to wait but it came very quickly. Thanks you
AH
Thu 17th Nov 2022
4. Would you recommend us?
Cage we ordered was a lot stronger than it looked in the picture so really pleased with the quality
Waterhouse
Wed 16th Nov 2022
4. Would you recommend us?
Excellent company, ordered one day and delivered next day, definitely recommended
Brian D
Tue 5th Apr 2022
4. Would you recommend us?
There was a problem with delivery - it happens - which was handled promptly and courteously by Customer Service.
James M A
Thu 24th Mar 2022
Thank you very much for sending the replacement marker. It came in double quick time.
I will be ordering a marker in the next week for a paddock gate. I will also make sure to get more from yourselves and have already told the everyone where to get safety signs.
Gryffe Print Services
Sat 19th Feb 2022
4. Would you recommend us?
David Patterson
Fri 18th Feb 2022
4. Would you recommend us?
Excellent communication from point of order to delivery
Louise
Thu 18th Nov 2021
4. Would you recommend us?
Very quick service and excellent communication
R stephens
Mon 27th Sep 2021
4. Would you recommend us?
ordering was very easy, product arrived at time given and delivery confermed.service could not have been better
Dean P
Tue 20th Jul 2021
4. Would you recommend us?
Each time a reliable service with quality products at competitive prices.
Terry W
Tue 23rd Feb 2021
Found product on internet saw exactly what I needed thank you
Product is perfect for use
Sent email then got phone call straight away (perfect)
Don’t think you can improve,
delivery was prompt
whole team pat on back please
rate 10/10
Mike D
Tue 23rd Feb 2021
Five out of five! I saw a colleague using your tools and bits and he recommended. I ordered yesterday received today. Many thanks
Gavin M
Mon 17th Feb 2020
1.What made you choose to buy these products from SSP? SSP are our trusted supplier, always willing to go the extra mile.
2.What did you think of the product? The products are always of superior quality , these where a bespoke design to address an unusual issue we had.
3.What did we get right? From design to delivery time, everything was excellent
4.What could we improve? I can’t think of anything.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn Ewens
Finally, out of 5 what would you rate us? 5 I would put 6 if it was an option
Derek W
Mon 3rd Feb 2020
1.What made you choose to buy these products from SSP? Recommendation from someone how had used SSP before.
2.What did you think of the product? The product did exactly what we needed it to do. Good quality
3.What did we get right? Everything, made it a seamless transaction.
4.What could we improve? Nothing really, was excellent service.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Well… I think Hayley Ewens needs a special mention, superb email with right questions and presented in a way that I wanted to answer it. 😊
Finally, out of 5 what would you rate us? 5 out 5, outstanding customer service and product.
Have a lovely week and hope to do business with you again.
James M
Thu 23rd Jan 2020
The product and service were excellent. Just one small comments - it is a 1 metre long, flexible sign. It had holes drilled in each corner but I needed to drill two more in the middle to make a good fixing to the wall. No problem and you still get 5.
Sara P
Thu 12th Dec 2019
You were the only company that I could find that met requirements.The product is great, although your visitor and governors lanyards come in too bigger packet, for a primary school, we don’t have a need for 100 visitor lanyards, it would be really helpful if you could supply these in smaller amounts.
Service was good.
4/5 because of the number of lanyards being high!
Colin P
Mon 7th Oct 2019
From my point of view as a buyer.
The order was easily placed and was delivered without a hitch so I am happy.
Thanks – so I give you a 5 as no problem at all with your service.
Chris H
Wed 26th Jun 2019
I would rate your service and the product as 5 star.
Caron H
Fri 10th May 2019
Happy to as I’ve used you more than once.
1.What made you choose to buy these products from SSP? found you with general website search and your actual website easy to navigate & find products
2.What did you think of the product? As described
3.What did we get right? Helpful customer service staff
4.What could we improve? Keep doing the same
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone I’ve spoken to has always been helpful and knowledgeable
Finally, out of 5 what would you rate us? No complaints - 5
Kok Ho H
Tue 7th May 2019
I was searching for a suitable product online and found the item on your website. Looked solid and suitable from the details on your site and after purchasing and installing it proved to be good quality and solid.
The purchase and delivery was as expected and efficient. I think the only improvement could have been the price as it was not the cheapest item available. But otherwise still happy with unit.
James S
Wed 17th Apr 2019
1.What made you choose to buy these products from SSP? I did not specify cages for Job, sorry that was salesman.
2.What did you think of the product? I did not specify cages for Job, sorry that was salesman.
3.What did we get right? Great turnaround time.
4.What could we improve? VAT invoice was sent without chasing, great following up.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mark Hughes
Finally, out of 5 what would you rate us? 5 on admin and accounts.
Carol L
Wed 27th Feb 2019
Hi. Service was good, product what I wanted. Would give a 5 out of 5 rating.
Thank you
Ian M
Fri 9th Nov 2018
1.What made you choose to buy these products from SSP? oblong red & white fence post reflectors.
2.What did you think of the product? ideal for what I needed.
3. 3.What did we get right? bought off internet. The whole process was seamless. Saw, bought, paid for, delivered! Simples (sorry)!!
4. What could we improve? No
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No one in particular just thank you for the service.
5 out of 5. When I need more signage I will certainly use SSP.
Dan M.
Tue 21st Aug 2018
Very happy with your service
I found you on the web
I was very pleased to be able to interact with a real person to finalise design
I would happily use you again/recommend your services
Luke M.
Wed 4th Jul 2018
It was through an internet search that I found your company, in needing to buy a reflective post marker. Seeing photos on your website of the product in situation and having accurate measurements in millimetres was what made me decide to buy through SSP. The post marker wasn’t the cheapest available, but seemed the best choice and I’m pleased with the quality, thickness and rigidity of the metal sign. Also, the online purchasing process using a credit card was straight forward and it was really helpful having a sales invoice preferred for accounting purposes – this isn’t always the case from suppliers that I don’t hold accounts with, I often have to request this post sales from a customer services team.
Maurice H.
Mon 4th Jun 2018
Excellent product and service. Thoroughly satisfied.
Alexander McClintock
Tue 3rd Apr 2018
I bought because you had the product in stock at a price I could afford.
The product does its job.
Telephone help was very good.
Information on web site was incomplete (hence the need to phone).
I can’t remember the name of the lady I spoke to, but she knew the products, what could be done and made exceptional arrangements for me without fuss.
I have no need for an SSP app.
4/5
Kourosh Amiri-Garrousi
Mon 8th Jan 2018
Product:
1.What made you choose to buy these products from SSP? To mark my drive-way and gate posts.
2.What did you think of the product? Excellent.
Service:
3.What did we get right? Product quality and delivery time.
4.What could we improve? N/A
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
Finally, out of 5 what would you rate us? 5.
Kathy
Fri 27th Oct 2017
Product:
1. What made you choose to buy these products from SSP? We chose to buy these products from SSP as the price was favourable.
2. What did you think of the product? The products are very good quality and we will use SSP again.
Service:
3. What did we get right? You got the products, prices and delivery right.
4. What could we improve? As this is our first time dealing with you we cannot comment on how you could improve but if we think of anything we will add comments at a later date.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Did not deal with anybody personally as all done online.
James Oxford
Fri 4th Aug 2017
1. What made you choose to buy these products from SSP? i googled road signs and it brought several companies up
2. What did you think of the service? service was fast
3. What did you think of the product? item wasn't great, red was smudged
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) brought the sign for my autistic four year old who is obsessed with road signs especially give way signs and no through road!
5. Out of 5 (with 5 being great) how would you rate us? 3 out of 5 because I didn't think it was worth the money and thought would be slightly more rigid
John Herlihy
Fri 4th Aug 2017
I looked online for a cover for the clock on the wall in our sports hall. I was very happy with your service from start to finish, The only complaint albeit a small one was that the clock guard could of been packaged differently, it was a bit bent in one area, but I understand that's not down to yourselves as such, but more so down to the courier.
So all things considered I would still use you again.
Lydia Mcclure
Mon 19th Jun 2017
1. What made you choose to buy these products from SSP?
I was recommended your firm by George Seager Berry, who bought signs from you and I found them very effective.
We live on a main road and are having difficulties getting in and out of our drive. Once I get somebody to fix the signs I think they will be a great help.
2. What did you think of the service?
Your service was efficient and signs came very quickly.
3. What did you think of the product?
The product looks excellent - clear and eye catching.
4. Out of 5 (with 5 beinggreat)how would you rate us?
We would rate you 5!
Mike Simmonds
Fri 16th Jun 2017
1. What made you choose to buy these products from SSP?
Could not find what I needed anywhere else and seemed good price
2. What did you think of the service?
Very good / efficient / fast delivery / well packaged
3. What did you think of the product?
As expected / hoped - highways quality signage / robust
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
Marking sign post uprights and height barrier uprights at the entrances to car parks
5. Out of 5 (with 5 being great) how would you rate us?
5
Stewart Usher
Tue 14th Feb 2017
Love the product we re-ordered
Service was superb
Rated 5
Cheers Stew
John Woods
Fri 21st Oct 2016
No complaints. Good service.
John Cameron
Thu 28th Jul 2016
1. What made you choose to buy these products from SSP? I have used this company on various occasions and found that you have all that I require.
2. What did you think of the service? excellent
3. What did you think of the product? Does as it says on the tin
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? Possibly sell a selection of stainless steel washers.
Mark Bingham
Fri 17th Jun 2016
1. What made you choose to buy these products from SSP? I looked on Google to find the warning sign I needed and yours was the best deal.
2. What did you think of the service? The service was great with no issues at all.
3. What did you think of the product? I'm very pleased with the product
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? A cheaper P&P that can take longer to deliver if you are not in a rush for an item.
Thanks for the great service
Lynnette Morgan
Fri 10th Jun 2016
1. What made you choose to buy these products from SSP? Fed up with ignorant drivers driving up a private road to do a 21 point turn - which my hubby, myself and 87 year old dad can do in three only to scream off at 100 mph in embarrassment!
2. What did you think of the service? Excellent service, ordered on a weekend, prompt confirmation and invoice, prompt delivery although two different vans- one for each sign.
3. Out of 5 (with 5 being great) how would you rate us? 4.75 out of 5.
4. Overall, how do you feel we could improve as a business? Could perhaps protect delivery costs by using same van, but there again I don't know your circumstances, could be dispatched from different warehouses.
Dan Milne
Fri 8th Jan 2016
1. Your products are competitively priced.
2. The service was polite, efficient and delivery was fast.
3. The products I ordered are well made and fit for purpose.
4. Your website was easy to navigate.
5. I rate you 5 out of 5.
Paul Shergold
Fri 11th Dec 2015
1.What made you choose to buy these products from SSP?
Good to Go seems an excellent safety management system. We are currently trialling the system and if successful will implement it on site.
2. What did you think of the service?
Fast delivery
3. What did you think of the product?
As described and suitable for the job.
4. Was the website easy enough to use?
Yes, very easy to use.
5. Out of 5 (with 5 being great) how would you rate us? 4
Graham and Sharon Larter
Thu 15th Oct 2015
Quality product, reasonable price, delivery is expensive therefore 3 out of 5.
Glyn Williams
Fri 2nd Oct 2015
1.What made you choose to buy these products from SSP?- Price and previously ordered from your company
2. What did you think of the service? -Good (Repeat Customer)
3. What did you think of the product? -Good
4. Was the website easy enough to use? - Easy
5. Out of 5 (with 5 being great) how would you rate us? -5
Rob Murphy
Thu 2nd Jul 2015
Hi I found u on line the service was 10 and the delivery was 10 thanks for the service and I am sure u will hear from us again many thanks Very helpful staff
Becky Brooks
Thu 9th Apr 2015
1. What did you think of the service? [Bex] BRILLIANT
2. What did you think of the product? [Bex] BRILLIANT
3. Was the website easy enough to use? [Bex] NOPE TOOK AGES TO CHOOSE HAD TO RING IN THE END
4. Out of 5 (with 5 being great) how would you rate us? [Bex] 5
Jacquie Cross
Mon 9th Mar 2015
Brilliant, prompt service as always, a pleasure to do business with!
Chris Starkie
Mon 2nd Mar 2015
I was chuffed to bits, i've been after one of these bolts for a long time so to find 10 for a reasonable price was great. Very fast delivery.
Bradley Meneer
Fri 20th Feb 2015
1. What did you think of the service? Good when I got through to someone
2. What did you think of the product? Love the product
3. Was the website easy enough to use? Didn’t use website went through contacts
4. Out of 5 (with 5 being great) how would you rate us? 4
Lynne Fitzgerald
Fri 16th Jan 2015
Service was good, product was good, website was easy and we rate you 5
David Perlman
Tue 6th Jan 2015
No problems at all, happy with the product, delivery and website. 5 out of 5.
Mike Grocott
Fri 16th Nov 2012
I wasn't sure on an aspect of a product that was avaliable through our catoluge, a simple phone call solved this very quickly. The delivery was also very fast, 1.5 days to Northern Ireland is good going.
Andy S
Wed 30th Nov -0001
I googled for the product (reflective plate for a gatepost).
It was delivered really quickly and looks a quality item.
We’ve not fitted it to the gatepost yet so not sure whether it will do what we want it to do, but the service from SSP has been really good.
Score - 5/5