Karen Hoyle
Wed 5th Jul 2023
4. Would you recommend us?
I wasn't sure on the website about some lettering, but I rang up and sorted out very quickly. Really helpful and quick
N Walker
Fri 2nd Dec 2022
4. Would you recommend us?
1st class service - have placed three orders, all delivered the following day.
Gary J
Thu 13th Dec 2018
Why SSP? We have used you before and was happy with your service
Product? Product was good quality
Service? Everything we asked for was received
Improvements? Nothing I can think of needs improving
Staff? All staff we have spoken to have been very helpful.
Rating? Finally 5/5
Judith W.
Wed 4th Jul 2018
Ordered on line excellent service.
Liz M.
Wed 9th May 2018
I have now received my order - it was accepted by our builder as I wasnt here.
Product - I was advised by our Fire Risk Assessor that the hydrant signs had faded and needed to be replaced. The signs are as I expected and are fit for purpose.
Service - the service was very good - I received a phone call and an email requesting additional information and the young man I spoke to as very helpful.
I would order from you again and rate the service as 5.
Catherine H.
Wed 25th Apr 2018
I was looking for a particular sign that could be customised for a birthday present.
I telephoned SSP to enquire and order, I spoke to Hayley who was friendly and professional.
The quality of the sign is excellent and arrived safely within two days.
I would highly recommend SSP Direct.
Adrian Mullen
Mon 8th Jan 2018
Product:
1.What made you choose to buy these products from SSP? came up in search
2.What did you think of the product? it is what it is
Service:
3.What did we get right? delivery correct
4.What could we improve? show photos of product on your site
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? no
Finally, out of 5 what would you rate us? 3
SSP REPLY: Thank you for your feedback. All of our products have images on the website, perhaps this was a technical hitch? Thank you again for your custom.
John Key
Mon 13th Nov 2017
I looked on the internet for a fire hydrant marker sign.
Your site provided detailed information on what to do. The ordering process was easy and the sign came very quickly. All round a great service, 5/5.
Diane Shaw
Tue 13th Jun 2017
1. What made you choose to buy these products from SSP? Internet search
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Fire Hydrant sign
5. Out of 5 (with 5 being great) how would you rate us? 5
Carmen Baker
Tue 23rd May 2017
1. What made you choose to buy these products from SSP? Google search
2. What did you think of the service? very good
3. What did you think of the product? fitted requirements
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) remedial work on hydrants
5. Out of 5 (with 5 being great) how would you rate us? 5
Gary Duffy
Mon 10th Apr 2017
Found your site online, excellent service and found what I was looking for
Steve Brown
Thu 17th Nov 2016
1. What made you choose to buy these products from SSP? Price and easy to do business with
2. What did you think of the service? First class – quick and easy to communicate with
3. What did you think of the product? Exactly as described
4. Out of 5 (with 5 being great) how would you rate us? 5
Peter Lamacraft
Fri 3rd Jun 2016
1. What made you choose to buy these products from SSP? Google search
2. What did you think of the service? Excellent service delivered on time
3. What did you think of the product? Good product exactly as described on your web site
4. Out of 5 (with 5 being great) how would you rate us? Rate you as a (5)
5. Overall, how do you feel we could improve as a business? Nothing, you have a good website that clearly describes the products and prices, delivery was tracked and on time