Graham Hipkins
Mon 19th Feb 2024
4. Would you recommend us?
Range of products, excellent. Helpful and knowledgable customer service. Delivery by DPD pathetic.
Barry Leftwich
Mon 5th Feb 2024
4. Would you recommend us?
Suzan
Mon 22nd Jan 2024
4. Would you recommend us?
Kevin Williams
Thu 18th Jan 2024
4. Would you recommend us?
R Canfield
Mon 8th Jan 2024
4. Would you recommend us?
Simon Booth
Wed 27th Sep 2023
This thing is absolutely brilliant
My friend has Dementia and is constantly complaining about being cold (she always did that anyway).Now the Dementia is progressing she wakes up to a cold room every morning as she turns the radiator down to zero every day.
She's probably trying to turn it up (we have it on a timer but if She gets up middle of night the heating will be off, she'll turn the valve down to zero without knowing she's doing that). It's been driving myself and her Brother crazy as we both know she's the only one who would play with the valve but she doesn't remember trying to alter it (switching it off as a result). We now know for 100% that when she gets up in the morning her room will be nice and 'toasty' just as she likes it owing to the 'Locking Radiator Valve Cover'. Wonderful product
I'd have written the same if I'd written a review so feel free to quote me, I'm a very happy customer
I was converned about the dimentions having measured one of the valves prior to ordering. The fact that the cover doesn't come in one of those awful plastic 'hard to open' wrappings made it easy to check it'd fit before opening the lock packaging (which is of the 'hard to open' variety).
On measuring our valves I was rather concerned they may be too big (which would have left us with the same issue).
Fortunately as the valve is devoid of packaging it was easy to check the size had return been required (it may be worth pointiong that fact out)
As you can infer from my glowing comments the cover fit nicely with a little breathing room.
Colin, her Brother, initially thought it was expensive but now he's seen it and taking into account the resultant lowering of his stress over her doing silly things, he thinks it's a bargain :)
Andrew Bolton
Thu 29th Jun 2023
4. Would you recommend us?
Louise Cooper
Wed 21st Jun 2023
4. Would you recommend us?
Great selection of items, easy to navigate website, quick delivery that was above expectations, and great update communications via e-mail. A very professional approach and service.
Brian
Wed 7th Dec 2022
4. Would you recommend us?
Graham Walker
Mon 28th Nov 2022
4. Would you recommend us?
The radiator valve covers are good and exactly what I wanted for my elderly mother's home to ensure that she is unable to switch the radiators off and to keep the house warm for her. However, at ~£25 each for a piece of plastic plus padlock, they are somewhat overpriced in my opinion.
Anon
Tue 22nd Mar 2022
4. Would you recommend us?
Have purchased from SSP before in previous companies and naturally returned to a trusted source
Alan
Tue 14th Sep 2021
4. Would you recommend us?
Great service, thank you
Daniel S
Fri 16th Jul 2021
4. Would you recommend us?
ALISON B
Thu 17th Dec 2020
GDPR VISITOR BOOKS
1.What made you choose to buy these products from SSP? COVID TRACING
2.What did you think of the product? EXCELLENT
3.What did we get right? GOOD PRODUCT, PROMPT DELIVERY
4.What could we improve? ALL GREAT
Jamie B
Thu 19th Nov 2020
1.What made you choose to buy these products from SSP?
I work in the care industry and had seen the products on line. Sadly my father suffers from dementia and started playing with his heating controls. I therefore purchased the SSP products.
2.What did you think of the product?
Very good. Well made and easy to install.
3.What did we get right?
Well designed product, everything required in the box.
4.What could we improve?
Had to modify one product to go over a wire. But not sure how you could design that in. Thermostat radiator covers work well on new thermostat but not old ones . Maybe good to increase size range in future.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
No
Finally, out of 5 what would you rate us? 5
Karl S
Tue 17th Nov 2020
What made you choose to buy these products from SSP? Exactly what we required at a good price.
What did you think of the product? Great product
What did we get right? Straight forward telephone transaction, and next day delivery. Can’t fault the service
What could we improve? Hard to pick a fault
Is there anybody that you have dealt with that deserves a special mention in our team meeting? No Sorry
Finally, out of 5 what would you rate us? 5
Sharon
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP? I googgled, liked the website friendliness and clarity
2.What did you think of the product? Great fine for us
3.What did we get right? You invoiced at our request , brilliant
Finally, out of 5 what would you rate us? 5
Gillian C
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP? Found your company via search engine and they met the GDPR and Covid requirements
2.What did you think of the product? It was exactly as advertised, feels good quality and the print is clear
3.What did we get right? Easy to order. Received confirmation, delivery details and invoice promptly. Delivery arrived within a couple of days.
4.What could we improve? I cant think of anything that could be improved upon.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No, sorry.
Finally, out of 5 what would you rate us? 5
Chris K
Wed 22nd Jul 2020
I would like to thank you for the excellent service. I ordered some Torx head screws around 4pm yesterday and they were here by 8:15 this morning!
Elizabeth M
Thu 12th Dec 2019
I was delighted with the service received from SSP.
1. What made you choose to buy these products from SSP? To be honest; it was difficult to find a supplier
2. What did you think of the product? Product fine
3. What did we get right? Quite expensive I felt although only ordered 2 x 25 lanyards
4. What could we improve?Just the price for us here
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Whoever answered my initial call was more than helpful
6. 5 out of 5 for sure
Christopher T
Tue 26th Nov 2019
1.What made you choose to buy these products from SSP? - SSP Deal with Kinmar security products
2.What did you think of the product? - Hopefully they shall do the job required
3.What did we get right? – Everything went smoothly and was a seamless transition from initial enquiry to order placement
4.What could we improve? - nothing as far as im concerned (at the moment 😉)
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? - Mark Hughes - Business Development Manager (very helpful indeed)
Finally, out of 5 what would you rate us? 5 easily
Bev C
Fri 25th Oct 2019
Good morning
We came across your site through searching on Google. We liked the products and the delivery was prompt. 5/5 rating
Chris G
Thu 24th Oct 2019
Thanks for the email, I have been impressed by both the product and staff of your business. Answers to your questions below;
1.What made you choose to buy these products from SSP? Only product that we could find for the job.
2.What did you think of the product? Good quality and easy to use with all appropriate fittings.
3.What did we get right? Everything!
4.What could we improve? N/A
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No one person.
Finally, out of 5 what would you rate us? 5
Kenny C
Wed 16th Jan 2019
Great service good product just what I ordered arrived prompt very happy
Five out of five
Michael O
Wed 16th Jan 2019
Purchased item on a recommendation from someone who had used the item in a previous job,
Item looks great but hasn’t been used yet, purchased in anticipation of bad weather
Sally L.
Wed 6th Jun 2018
1.What made you choose to buy these products from SSP? They were a good price
2.What did you think of the product? Very good
3.What did we get right? The arrival period
4.What could we improve? Well when I place a PO I also have to ring and make sure you have received it
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No
Finally, out of 5 what would you rate us? 5
Karen Rhead
Mon 13th Nov 2017
Hi
We have recently started using the 'one sign-in' system and initially selected SSP due to price.
I ordered some refills shortly afterwards but ordered the wrong ones.
Gwyn Ewens was very helpful at sorting this out - sending out the correct ones straightaway and organising the collection of the incorrect ones (the latter at no cost to ourselves).
His intervention has ensured I will come back to SSP in the future.
Gbemi Agbaje
Fri 20th Oct 2017
1. What made you choose to buy these products from SSP?....... Just random internet search through google
2. What did you think of the service?.........was very good, although the delivery was not until Monday, they originally advised Friday, I guess that's not you.
3. What did you think of the product?....... It was good
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)....... we intend to put on a private communal area to stop fly tipping.
5. Out of 5 (with 5 being great) how would you rate us?.......4
Neil Gant
Mon 21st Aug 2017
1. What made you choose to buy these products from SSP? 1. Cost/Availability with the promise of next day delivery.
2. What did you think of the service? 2. Very good customer service from Hayley.
3. What did you think of the product? 3. Product as described but would have preferred the option of having the signs made on a thicker base as fixing to fencing panels
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) 4...Needed the signs for warnings and to meet safety compliance.
5. Out of 5 (with 5 being great) how would you rate us? 5. 4 of 5 would have been 5 but unfortunately the holes as requested were not drilled in the signs .Not a big issue as easy to drill .
But will be back again when signage is required.
PS please provide a copy of your new catalogue.
Alison Fenwick
Fri 20th Jan 2017
I purchased refills for one of your visitor books that I bought previously.
Online ordering was easy, delivery was very quick and we are pleased with the goods. 5/5 rating
Phil Coppin
Fri 21st Oct 2016
1. What made you choose to buy these products from SSP? – Good price & quality. Easy to order & fast delivery.
2. What did you think of the service? – Excellent service. Knowledgeable, helpful & friendly staff.
3. What did you think of the product? – Good quality
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? Don’t know!
Alex Bristow
Fri 1st Jul 2016
1. What made you choose to buy these products from SSP? Only place I could find the exact product I was after
2. What did you think of the service? Very good, prompt and clear
3. What did you think of the product? Just as described, book and layout of inserts just as wanted
4. Out of 5 (with 5 being great) how would you rate us? 4 out of 5
5. Overall, how do you feel we could improve as a business? Improve upon user interface of website
[email protected]
Mon 21st Mar 2016
1.What made you choose to buy these products from SSP? Used SSP previously
2. What did you think of the service? Excellent
3. What did you think of the product? Very Good
4. We are currently re-developing our website, what improvements (if any) would you like to see? As user friendly as possible
5. Do you think that having the option to pay through PayPal would be useful? Yes
6. Out of 5 (with 5 being great) how would you rate us? 4
Grace Williams
Fri 22nd Jan 2016
We bought a visitor book from SSP. The process of the purchase was straightforward, delivery was made on time and the item was just as described and expected. We would have no hesitation in using SSP again or recommending them to others."
Paul Shergold
Fri 11th Dec 2015
1.What made you choose to buy these products from SSP?
Good to Go seems an excellent safety management system. We are currently trialling the system and if successful will implement it on site.
2. What did you think of the service?
Fast delivery
3. What did you think of the product?
As described and suitable for the job.
4. Was the website easy enough to use?
Yes, very easy to use.
5. Out of 5 (with 5 being great) how would you rate us? 4
John Williams
Fri 13th Nov 2015
1. Found you on website and price and specification matched my expectations
2. Service very good, no issues
3. Product is in good condition and suits the spec I required.
4. Web site clear and user friendly
5. No question (5) I will use again in the future.
Darren Raven
Thu 17th Sep 2015
1.What made you choose to buy these products from SSP? I found you on the web
2. What did you think of the service? Service was top notch
3. What did you think of the product? Product albeit not yet fitted looks to be of a good quality
4. Was the website easy enough to use? I choose to phone in as I required a one off design
5. Out of 5 (with 5 being great) how would you rate us? I'll give you a 5! I would give 5/5 for your service, quick response and very quick delivery
Nigel Bateman
Fri 28th Aug 2015
Turned up next day. Great service.
Cliff Sagar
Fri 24th Jul 2015
1.What made you choose to buy these products from SSP?..... internet
2. What did you think of the service? …..Good
3. What did you think of the product? …..Good
4. Was the website easy enough to use? …..Good
5. Out of 5 (with 5 being great) how would you rate us?....5
Carole Coleman
Fri 6th Mar 2015
I found your service to be excellent, your web page was easy to follow and the product was delivered in a very timely manner. If I require any other products I will of course try your company first.
Andrea O'Brien
Fri 9th Jan 2015
1. The service was very quick, efficient and the delivery was excellent being the next day.
2. The product was just what we were looking for. Nothing too complicated and something quick and easy to follow. However, should we have wanted something more detailed, there was plenty of choice for us.
3. The website was very easy to use and follow and the product on the website was well detailed.
4. I would rate you 5 and will definitely use your services again!