Tony Colwill
Thu 29th Feb 2024
4. Would you recommend us?
good service items arrived in good time
Mr Barry P Bamber
Fri 1st Dec 2023
4. Would you recommend us?
Aimee
Tue 17th Oct 2023
4. Would you recommend us?
Great customer service. Very understanding and accommodating.
Paul Britton
Fri 10th Mar 2023
4. Would you recommend us?
Postal prices far too high for something that could be put in a Jiffy bag, however, quick delivery.
SSP Reply:
Good morning Paul
Thank you so much for taking the time to leave us a review. I am glad you are happy with the product and service. Unfortunately that is our cost from the courier for a next day service with DPD, regardless of size. This is something we review regularly and is still the best option of service in terms of reliability and being able to rectify issues when things go missing. Unfortunately Royal Mail are comparatively slow, we don’t have an operational post office locally and their service when parcels go missing is very lengthly and time consuming and doesn’t reflect the service want our customers to receive.
Kind regards, Hayley Ewens
Linda Ecob
Fri 10th Feb 2023
4. Would you recommend us?
Claire Forster
Fri 2nd Dec 2022
4. Would you recommend us?
Generally good, but here was a delay in the delivery and no-one from company contacted me to inform me of the delay. Other than that, service was very good.
Kate Alexander
Wed 1st Jun 2022
4. Would you recommend us?
Hope
Fri 1st Apr 2022
4. Would you recommend us?
Kevin Mcguigan
Mon 4th Oct 2021
4. Would you recommend us?
David M
Wed 17th Feb 2021
My order was delivered in 24 hours can’t ask for more than that.
Trish. S
Thu 7th Jan 2021
I think the main feedback I would give is the speed of service which was excellent as the product arrived next day. I would rate the service as 5 out of 5.
Hari K
Tue 17th Nov 2020
1.What made you choose to buy these products from SSP?
Existing customer, have purchased other equipment before.
2.What did you think of the product?
the product looks like what was described on the website.
3.What did we get right?
Customer service and calls with Gwyn
4.What could we improve?
Nothing..
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Gwyn for his call and speed of answering questions. I hope the Tags stay up as agreed :)
Finally, out of 5 what would you rate us?
5
B Ede
Fri 11th Sep 2020
I chose SSP for value and quality of products and both criteria were perfectly fulfilled.
I have no hesitation in giving SSP five out of five.
Mandy P
Thu 23rd Jul 2020
I am very satisfied with your support. Let me give your staff that I’ve dealt with were very responsive. It’s a 5!
Regards and stay safe.
Nick A
Tue 9th Jun 2020
Thanks for your email. In short, I'd give it 5/5 for the GDPR signing in books we ordered....it arrived quickly and are what we need.
What made me choose? Internet search for what I needed - and appeared good price, what I needed.
Hope that helps - short and sweet, but to the point.
Have a lovely day
Nicola C
Thu 23rd Jan 2020
1.What made you choose to buy these products from SSP? We have purchased from you before
2.What did you think of the product? Perfect, solves our GDPR needs perfectly
3.What did we get right? Website and delivery
4.What could we improve? Delivery cost
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All on website
Finally, out of 5 what would you rate us? 5*
Denise C
Fri 20th Dec 2019
1.What made you choose to buy these products from SSP? Kinmar Removable Security Nuts With Tool BZP M10 (100 pack)
2.What did you think of the product? Haven’t used yet.
3.What did we get right? Provided what I asked for/ordered.
4.What could we improve? Nothing as I’m happy with the service.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The person that took my order was helpful and polite but sorry I didn’t catch his name.
Finally, out of 5 what would you rate us? 5
Clive T
Wed 30th Oct 2019
1.What made you choose to buy these products from SSP? YOU HAD THE PRODUCT , THAT I SET OUT TO BUY. THE RACKING INSPECTION SYSTEM.
2.What did you think of the product? A VERY PROFESSIONAL PRODUCT. THAT IS WHY I ALSO BOUGHT THE OTHER TAG ITEMS.
3.What did we get right? EVERYTHING ALL OK.
4.What could we improve? ALL SEEMS GOOD.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? EVERYONE I DEALT WITH WAS VERY INFORMATIVE.
5 OUT OF 5.
Helen G
Wed 22nd May 2019
Thank you for your swift reaction to our order for a GDPR sign in book we are very happy with your service and use your products to conform to the necessary legal requirements
Jillian S
Wed 17th Apr 2019
1.What made you choose to buy these products from SSP? Previous good experience
2.What did you think of the product? Excellent
3.What did we get right? Yes
4.What could we improve? No
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton – for highlighting a good deal on our future requests.
Finally, out of 5 what would you rate us? 5
Khalid K
Thu 14th Feb 2019
1.What made you choose to buy these products from SSP? Sell with security products I manufacture
2.What did you think of the product? Fine but expensive
3.What did we get right? Sending it
4.What could we improve? Delivery time
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No
Finally, out of 5 what would you rate us? 4
Caroline D
Tue 27th Nov 2018
1.What made you choose to buy these products from SSP? - Needed GDPR Reception and Signing In/out books
2.What did you think of the product? - Good
3.What did we get right? - easy to order, quick delivery
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Finally, out of 5 what would you rate us? 5
Alastair C
Wed 3rd Oct 2018
Product:
1.What made you choose to buy these products from SSP? Previous purchases and a willingness to design something specific for us
2.What did you think of the product? Very good
Service:
3.What did we get right? Everything!
4.What could we improve? Nothing!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? We have spoken to a few but all deserve our thanks.
Finally, out of 5 what would you rate us? 5
Tom H.
Wed 6th Jun 2018
1.What made you choose to buy these products from SSP? just googling---we needed bollards for our private Estate ---but wanted something that looked better than "cones".
2.What did you think of the product? They are OK-----will see how they stand up to windy weather but they look ok
3.What did we get right? Very helpful and communicative with planning/art work etc etc
4.What could we improve? Just a suggestion but as mentioned all was good. Perhaps a quick call when artwork is finally agreed? Just to talk things through
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone I dealt with via email was v helpful
Finally, out of 5 what would you rate us? 4
Antonia B.
Wed 9th May 2018
1.What made you choose to buy these products from SSP – we always buy our thermostat covers from you
2.What did you think of the product – good product or we would not keep coming back to you
3.What did we get right – always get it right
4.What could we improve – pass, just a pleasure doing business with you
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting – everyone we have dealt with has been very prompt and professional
Roisin T.
Thu 26th Apr 2018
Thank you for prompt service, goods arrived this morning. Very much appreciated.
Guy Garcia
Sat 16th Sep 2017
1. What made you choose to buy these products from SSP? It was the type of product I was looking for.
2. What did you think of the service? Efficient
3. What did you think of the product? Appears good however time need s to pass to see how robust both screws and tape are.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) To fix Fair leads on top of boat. And the tape will be used on the gunwhale's
5. Out of 5 (with 5 being great) how would you rate us? This feedback e-mail is a real bark! But 5 anyway.
Sean Blowers
Thu 7th Sep 2017
Excellent, prompt service and helpful advice.
Joanne De Roeck
Fri 17th Mar 2017
What made you choose to buy these products from SSP?
Hadnt brought these items before, but when did a search online was one of the first to pop up
and was reasonably priced
What did you think of the service?
Very fast, the items were delivered the following day
What did you think of the product?
To be fair, wasn’t what I was expecting, I thought the sand bags came complete, but they are hard wearing quality bags, just need to get some sand to fill them.
Out of 5 (with 5 being great) how would you rate us?
5!
Sarah Watts
Thu 23rd Feb 2017
Why SSP? Internet search
Service? Unfortunately havent fitted the product yet so cannot comment, however looks good and reasonable price.
Product? I chose the product as due to MS my husband has difficulty getting to and opening the front door.
Rating? 5, Next day delivery. Requested VAT exemption and sorted straight away with no hassle.
Sara Beeden
Tue 21st Feb 2017
Why SSP? Near the top of page on Google
Service? Fast, prompt service
Product? My customer and I both like it. “Nice chunky post” !
Rating? 4/5 stars
Erik Gorrel
Sat 10th Sep 2016
Pleased with the product and delivery
Mike Porter
Wed 11th Nov 2015
1.What made you choose to buy these products from SSP?
[Mike Porter] Recommended by the manufacturer
2. What did you think of the service?
[Mike Porter] Excellent
3. What did you think of the product?
[Mike Porter] Good, it was exactly what I required
4. Was the website easy enough to use?
[Mike Porter] Yes
5. Out of 5 (with 5 being great) how would you rate us?
[Mike Porter] 5
Malcolm Harnden
Thu 22nd Oct 2015
1.What made you choose to buy these products from SSP? it looked like a quality product from the picture plus you explained exactly what it fitted
2. What did you think of the service? as good as other online shops, delivery was fast and packaging good.
3. What did you think of the product? great just what I needed
4. Was the website easy enough to use? yes but could be improved by removing small menu's
5. Out of 5 (with 5 b eing great) how would you rate us? rate of 4 because your no better or worse than any other website
Dave Morgan
Mon 18th May 2015
We would have no hesitation in recommending your company and services.
1. Service: Fast efficient and knowledgeable.
2. Good quality products.
3. Easy to use web site on the whole.
4. 4.9/5.
Chris Starkie
Mon 2nd Mar 2015
I was chuffed to bits, i've been after one of these bolts for a long time so to find 10 for a reasonable price was great. Very fast delivery.
Ross Pamphilon
Fri 17th Oct 2014
1.What did you think of the service? excellent
2.What did you think of the product? excellent
3. Was the website easy enough to use? yes
4. Out of 5 (with 5 being great) how would you rate us? 5
:D