Tony Colwill
Thu 29th Feb 2024
4. Would you recommend us?
good service items arrived in good time
Jim shearn
Tue 23rd Jan 2024
4. Would you recommend us?
found what we needed easily - good quality product - more delivery information would be helpful
Neil Bowie
Fri 10th Nov 2023
4. Would you recommend us?
Good Service, no nonsense.
John Tate
Tue 20th Jun 2023
4. Would you recommend us?
I was sent the wrong product, but, The response was immediate and couldn't have been dealt with more efficiently. Top customer service.
SSP Response:Good morning John
Thank you so much for taking the time to complete our form. I am sorry there was mix up with your order, but I am very happy to hear that the team corrected this quickly for you. Thank you for bearing with us while we fixed this for you.
Kind regards, Hayley Ewens, Director
Miss S. Gibson
Fri 5th May 2023
4. Would you recommend us?
Easy to order and upload logo. Good communication and emailing proof to approve before making up item.
Nicola Bird
Thu 6th Apr 2023
4. Would you recommend us?
Alexandra Ghetes
Tue 28th Mar 2023
4. Would you recommend us?
Aidan Patrick McGowan
Tue 24th Jan 2023
4. Would you recommend us?
Peter Newton
Thu 24th Nov 2022
4. Would you recommend us?
Perfect device for the job I had in mind, good quality, pleased to recommend.
AH
Thu 17th Nov 2022
4. Would you recommend us?
Cage we ordered was a lot stronger than it looked in the picture so really pleased with the quality
Nigel Hylandswhite
Thu 15th Sep 2022
4. Would you recommend us?
I purchased this product to provide security for my solar inverter which is mounted outside. After some slight modification to clear some of the cables it fitted perfectly.
I am pleased with quality, value for money and the service from your company. Thanks.
Claire Raddenbury
Wed 20th Jul 2022
4. Would you recommend us?
Items as described, very pleased thank you!
Nikki
Mon 14th Mar 2022
4. Would you recommend us?
There was issues with the delivery , they said they couldn’t find the nursery . Your customer service was great and they contacted the delivery company to deliver it correctly
Anne C
Wed 10th Feb 2021
1.What made you choose to buy these products from SSP? I browsed the internet and found your website had exactly what I needed
2.What did you think of the product? It was exactly what I needed!
3.What did we get right? Very promptly dealing with a mis-delivery by DPD, which was not of your making. The product, when DPD managed to deliver it to the right address, was well packaged and as described.
4.What could we improve? I honestly can’t think of anything. In all honesty, these aren’t the kinds of products I would expect to buy all that often, but if I did I wouldn’t hesitate to use your service again. I have told my family and friends.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I had prompt and helpful replies from yourself.
Gavin M
Mon 17th Feb 2020
1.What made you choose to buy these products from SSP? SSP are our trusted supplier, always willing to go the extra mile.
2.What did you think of the product? The products are always of superior quality , these where a bespoke design to address an unusual issue we had.
3.What did we get right? From design to delivery time, everything was excellent
4.What could we improve? I can’t think of anything.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Gwyn Ewens
Finally, out of 5 what would you rate us? 5 I would put 6 if it was an option
Brian C
Fri 10th May 2019
1.What made you choose to buy these products from SSP? You had the correct item I was looking for.
2.What did you think of the product? Product was as expected from the information on website.
3.What did we get right? The size was correct and also you offered to pre hole the sign which I was not expecting. The sign also arrived earlier than expected.
4.What could we improve? There isn’t anything I could advise to improve.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The person I dealt with was polite and helpful and asked if I needed pre-holes for the sign Peter Ashton
Finally, out of 5 what would you rate us? 5
Bruce B
Fri 15th Feb 2019
I bought a couple of reflector panels to help with visibility, especially at night, when reversing the cars out into the lane between two low stone walls.
The reflective quality of the panels is by far the best due to the incorporation of lots of highly reflective 'mini prisms' and is far superior to e.g. standard reflective tapes etc. They are formed onto aluminium panels and will be very durable as a result. pre-drilled for screws too.
good that you can get a custom size if required.
a selection of security screws is also available
came well packaged on good time
very satisfied, thank you
5 out of 5
Sebastian Hansel
Fri 1st Sep 2017
1. What made you choose to buy these products from SSP? Internet
2. What did you think of the service? Good
3. What did you think of the product? Qualities from 1 not good to 10 excellent 7 if you stand closer to the sings you can see pixel errors on the logo.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) we needed Management parking.
5. Out of 5 (with 5 being great) how would you rate us? 4
Paul Walton
Fri 30th Jun 2017
1. What made you choose to buy these products from SSP? This is the first time I used SSP and I was desperate for the product I bought.
2. What did you think of the service? SSP answered my query within an hour on a SUNDAY evening!!!!!
I was very impressed.
3. What did you think of the product? I used the product to protect Emergency lights from damage.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I have recently started my own Electrical Contracting business and I'm slowly picking up work.
5. Out of 5 (with 5 being great) how would you rate us? I would defiantly use SSP again and would certainly recommend you to my colleagues.
You conduct business in the best manner, by putting the customer first.
Rod Till
Fri 21st Oct 2016
The service I got from SSP was first class. No complaints whatsoever and the product is top quality.
1. What made you choose to buy these products from SSP? Searched on google as I needed to get a TV off a wall bracket and had lost the tool originally provided.
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? I have no suggestions at all.
Alan Singleton
Sat 10th Sep 2016
Goods arrived on time and in full. Can't ask for more.
Alan Amor
Thu 23rd Jun 2016
1. What made you choose to buy these products from SSP? I needed the sign quickly
2. What did you think of the service? very good
3. What did you think of the product? Good enough and what I expected
4. Out of 5 (with 5 being great) how would you rate us? 4
Doug Hemmings
Thu 18th Feb 2016
Fast and efficient service. Thankyou.
John Cameron
Thu 4th Feb 2016
I have used your company previously and found it to have an excellent choice on parts I require. Your prompt service and good customer service are a credit to the way the company is run and I will return to use your service again.
Peter Nicholson
Sun 2nd Aug 2015
I bought the products for personal use in securing dynamo lights on some bicycles that I own, and used your company as it was one of the first to figure in my Internet searches for such items. I found the website clear and quick to use, and the service fast and secure. I've fitted the products, and so far they seem to be very suitable. Overall, 5/5.
Terry Dawson
Sun 22nd Mar 2015
Can’t fault the service. Products were easy to locate and order and delivered like lightning. Furthermore you actually sent me an invoice without prompting which is almost unheard of. Got to give you 5 out of 5. Many thanks
Calum Samuel Cruickshank
Fri 6th Mar 2015
The service was quick and the customer support when I had to change the delivery date was fast and extremely helpful.
The website was very straight forward so I found what I needed very quickly. The product hasn’t been in use long enough to comment on it but over all we are very happy, thanks very much.
Matt Nock Anzor Fasteners NZ & Australia
Sun 22nd Feb 2015
1. What did you think of the service? Very good, Gwyn replies promptly and efficiently.
2. What did you think of the product? Our customer is very happy with it.
3. Was the website easy enough to use? Didn't use it, used direct emails only.
4. Out of 5 (with 5 being great) how would you rate us? 5 so far
Tom Corke
Mon 3rd Feb 2014
1. What was good about the service you received from SSP? Speed on deilvery and prices
2. Did the product you received from us live up to your expectations? Yes great quality
3. What part of our offering could we improve on? Nothing all good
4. Would you recommend us to a friend? Yes 100%
Thanks very much it was good service and have used you twice so got to be good