MRS LYNN E BROOKES
Mon 22nd Jan 2024
4. Would you recommend us?
Helen Bannister
Wed 3rd Jan 2024
4. Would you recommend us?
There was a problem with the delivery , but after a call to customer service, it was resolved quickly and with no issues
maureen
Fri 3rd Nov 2023
4. Would you recommend us?
Quick delivery and sign perfect for purpose
Rachel Bacon
Tue 20th Jun 2023
4. Would you recommend us?
Had product before so this was easy to find & re-order. Simple process and quick delivery.
Rachael
Mon 17th Apr 2023
4. Would you recommend us?
Gabriella Smith
Fri 10th Mar 2023
4. Would you recommend us?
Easy ordering, fast delivery, no fuss, will use again.
Claire Thornton
Fri 27th Jan 2023
4. Would you recommend us?
Easy to order, delivery excellent. Very efficient
Claire Thornton
Wed 9th Nov 2022
4. Would you recommend us?
Sarah Crooks
Thu 30th Jun 2022
4. Would you recommend us?
Sam C
Mon 14th Mar 2022
4. Would you recommend us?
Finding products and ordering was super-easy on the website and delivery was speedy. I would highly recommend.
Stephen Linsley
Wed 2nd Feb 2022
4. Would you recommend us?
Great quick service.
Mike
Mon 31st Jan 2022
4. Would you recommend us?
Daniel Steel
Thu 18th Nov 2021
4. Would you recommend us?
Very pleased with the product. You cannot fail to notice it. Great service.
Carl T
Tue 11th May 2021
What made you choose to buy these products from SSP? I google searched what I needed and you were the best price for exactly the product I needed.
What did you think of the product? Exactly what I need
What did we get right? Easy checkout on the website
What could we improve? As the checkout, product and delivery were what I expected, I feel no improvements are necessary at this time
Is there anybody that you have dealt with that deserves a special mention in our team meeting? I haven’t spoken to any individual due to the experience being very smooth
Finally, out of 5 what would you rate us? 5
Caroline L
Thu 17th Dec 2020
1.What made you choose to buy these products from SSP? GDPR SIGN IN BOOKS
2.What did you think of the product? EXCELLENT – DID THE JOB AS DESCRIBED
3.What did we get right? EVERYTHING – SPEEDY SERVICE VERY HELPFUL
4.What could we improve? NOTHING!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? THEY WERE ALL HELPFUL
Finally, out of 5 what would you rate us? FIVE
Vicky B
Tue 17th Nov 2020
What made you choose to buy these products from SSP? – previously bought from you and wanted the same item again
What did you think of the product? Great, does exactly what we need it to
What did we get right? Customer service was fab, no issues at all, easy to order and quick delivery
What could we improve? Can’t say anything as I haven’t bought much from you, every time we have its been with no problems which is amazing
Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry I didn’t speak to anyone
Finally, out of 5 what would you rate us? 5 !
Alisha B
Mon 2nd Nov 2020
1.What made you choose to buy these products from SSP?
Found your website whilst looking for staff sign in books, and was impressed that they were GDPR approved and also ordered visitor books at the same time.
2.What did you think of the product?
Good quality product.
3.What did we get right?
Website was easy to navigate and to order form.
4.What could we improve?
Updates on deliveries would be good.
Finally, out of 5 what would you rate us? - 5
Brenda S
Thu 29th Oct 2020
1.What made you choose to buy these products from SSP? Used you before
2.What did you think of the product? GDPR – Perfect for the job
3.What did we get right? Excellent service
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The Sales person on the phone was excellent
Finally, out of 5 what would you rate us? 5
C Crawford
Thu 10th Sep 2020
We have had the product before and found it suited what we required for GDPR purposes.
The ordering process was straightforward, efficient and the delivery was quick. We will order again when we need the product again.
Debbie F
Thu 23rd Jan 2020
Excellent service thankyou, ordered one day and delivered the next!
what more can you ask for
Carol S
Thu 23rd Jan 2020
1.What made you choose to buy these products from SSP? Convenience and price
2.What did you think of the product? Very good
3.What did we get right? Yes
Finally, out of 5 what would you rate us? 5
Debbie
Wed 15th Jan 2020
1.What made you choose to buy these products from SSP? Purchased previously.
2.What did you think of the product? We can’t afford an electronic system so this ‘fits the job’.
3.What did we get right? Quick delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Order online
Finally, out of 5 what would you rate us? 5
Cheryl M
Fri 20th Dec 2019
Firstly your guy who answers the phone Steve I think – 1st class, this is my second order and I have dealt with him both times he’s excellent
Dawn H
Tue 26th Nov 2019
We have purchased from you before so were happy with previous service hence the re-order.
Excellent delivery and response times.
Many thanks and regards
Elaine W
Thu 24th Oct 2019
1.What made you choose to buy these products from SSP? Our company is now required to use a Confidential Visitor Sign-In book and your company had what we needed.
2.What did you think of the product? Serves the purpose as intended.
3.What did we get right? Yes
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Finally, out of 5 what would you rate us? 5
Margaret A
Thu 10th Oct 2019
1.What made you choose to buy these products from SSP? Yours looked like a good website
2.What did you think of the product? Product is very good (GDPR visitors sign-in book)
3.What did we get right?Delivery and good service
4.What could we improve? Nothing
5.Is there anybody that you have dealt with that deserves a special mention in our team meeting? No, we did everything online and all went very well
6.Finally, out of 5 what would you rate us? We would definitely rate SSP Direct 5 out of 5
Eleni
Wed 18th Sep 2019
1.What made you choose to buy these products from SSP? GDPR Visitors book
2.What did you think of the product? Suitable for GDPR rule changes
3.What did we get right? The order and delivery
5 / 5 rating for service.
Rhian B
Tue 10th Sep 2019
1.What made you choose to buy these products from SSP? All other confidential visitors books were just the paper book. Yours had a much more professional finish with the hardback cover which is what we were after.
2.What did you think of the product? Fantastic quality and looks great on our reception table. Exactly what we were looking for.
3.What did we get right? Speedy delivery, great product.
4.What could we improve? Nothing, very pleased customer.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Sorry didn't deal with anyone specific.
Finally, out of 5 what would you rate us? 5
Lut V
Tue 10th Sep 2019
1.What made you choose to buy these products from SSP? GDPR + we can’t find this product in Belgium
2.What did you think of the product? Very good
3.What did we get right? Quick delivery
4. Is there anybody that you have dealt with that deserves a special mention in our team meeting? The persons I spoke to on the phone was very helpful
Finally, out of 5 what would you rate us? 5
Karyn O
Tue 9th Jul 2019
Thank you Hayley for your email.
We have previously trialed this book from yourselves and it serves its purpose well.
The product does its job perfectly for us.
The person that I spoke to over the telephone for help with ordering was very polite
and helpful.
The product arrived promptly.
Nina U
Thu 23rd May 2019
1.What made you choose to buy these products from SSP? Replacement product. The school had purchased the visitor book in the past and I got your company contact details and information from the front of the old visitor book.
2.What did you think of the product? Very pleased with the product. It is good quality and although it was more costly that other versions on other online sites, it was good value for money with 500 entries.
3.What did we get right? Website was very easy to use and was very impressed with the speed of the delivery.
4.What could we improve? Nothing relating to my order.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Purchased online.
Finally, out of 5 what would you rate us? 5
Dawn L
Fri 10th May 2019
I decided to purchase the recent products from SSP after researching GDPR visitors books, I ordered both online and over the phone and I can advise both experiences were very good, simple and efficient.
I can confirm the he product I ordered has arrived and I that I am very pleased with the product, finally out of 5, I would rate you 4.5 – I never give 5 as all customer service experiences need to develop and evolve as times change but I can say SSP was excellent.
Carol M
Thu 9th May 2019
Great service – next day delivery and ease of ordering/invoicing.
Sally E
Tue 23rd Apr 2019
All good thanks.....5 out of 5 for everything.
Anon
Wed 3rd Apr 2019
We were very impressed with the prompt delivery. Rating 5.
Christine K
Wed 3rd Apr 2019
1.What made you choose to buy these products from SSP?Recommended by another school
2.What did you think of the product? Good quality
3.What did we get right?Quick serive
4.What could we improve?Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?All staff I have dealt with are very efficient
Finally, out of 5 what would you rate us?5
Mary S
Wed 3rd Apr 2019
Thank you for your email.
Excellent products and excellent service.
Thank you very much! 😊
Eva R
Mon 25th Feb 2019
1.What made you choose to buy these products from SSP? Used company before
2.What did you think of the product? Great
3.What did we get right? All good
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Everyone always very helpful with orders
Finally, out of 5 what would you rate us? 6
Jillian S
Mon 25th Feb 2019
1.What made you choose to buy these products from SSP? You were recommended by Bolton Hospice
2.What did you think of the product? We have yet to start using the visitors book as we are going to incorporate them into a forthcoming training session for our volunteer receptionists
3.What did we get right? Absolutely spot on! Initially, I rang your company and spoke to a member of staff who ensured a further member of staff emailed immediately.
4.What could we improve? I had made an earlier enquiry via your website (via email) but nobody came back to me – this was several weeks before my approach on 06.02.19 and at that time my enquiry was dealt with very efficiently.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes, Mike McNee was very prompt in his responses and in arranging delivery of the products the following day.
Finally, out of 5 what would you rate us? 5/5 on 06.02.19 but you need to ensure someone is dealing with the enquiries via your website.
Amanda C
Fri 15th Feb 2019
1.What made you choose to buy these products from SSP? To comply with GDPR
2.What did you think of the product? Good
3.What did we get right? Excellent delivery service
4.What could we improve? Everything was fine and efficient
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Emailed order.
Lisa H
Fri 15th Feb 2019
1.What made you choose to buy these products from SSP? – It was what we needed to comply with GDPR
2.What did you think of the product? – Visitors find it confusing at first sight when signing in
3.What did we get right? – It arrived promptly and does what it says
Finally, out of 5 what would you rate us? – 4.5
Wendy
Tue 29th Jan 2019
We bought 5 GDPR compliant visitor signing in books.
The product is as good as any other GDPR book but tricky to explain to visitors.
Very quick service and easy ordering.
5/5.
SSP Response:
Thank you for your speedy feedback!
Because it is a new system it does take a little bit of adjustment. However, we have come up with the below product which may be helpful for your reception staff/visitors:
https://www.securitysafetyproducts.co.uk/security/visitor-books/gdpr-books-visitor-instructions-desktop-sign.php
Christine K
Wed 16th Jan 2019
I have been very pleased with the speed of the delivery of the items I have ordered very efficient.
Rae Cameron
Thu 13th Dec 2018
1.What made you choose to buy these products from SSP? Have used your products before
2.What did you think of the product? Good for our GDPR use
3.What did we get right? Delivery was prompt, quicker then expected
4.What could we improve? More choice, as need to be able to put in badge numbers and the book we use, doesn’t have that facility
Rating? Finally, out of 5 what would you rate us? 4
Natalie P
Thu 8th Nov 2018
I ordered the GDPR compliant visitors book because it’s the best I have found. Displaying our company’s commitment to GDPR now starts at our front door. We have had many comments from people on how serious we are taking our commitment to protecting people’s data.
Rachel W
Tue 2nd Oct 2018
Product:
1.What made you choose to buy these products from SSP? We have bought form you before
2.What did you think of the product? It is excellent for our purposes.
Service:
3.What did we get right? Ease of ordering and speedy delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
We have only ordered online...sorry
Finally, out of 5 what would you rate us? 5
Stephen
Wed 11th Jul 2018
After browsing through several similar websites I found your prices competitive and your website easy to navigate and purchase from.
Delivery was very prompt.
Didn`t deal with anyone in person however found the online experience excellent and will use again if the need arises. 5/5
Maria
Wed 6th Jun 2018
Product:
I saw the new style signing in book at a school I visited and liked it. I asked where they bought it and they gave me your details.
Service:
I phoned to enquire and the man that I spoke to was very helpful but I didn’t get his name.
Definitely 5 out of 5. Thank you!
Sara S.
Tue 5th Jun 2018
1.What made you choose to buy these products from SSP? GDPR came into force, plus like the fact your data is protected.
2.What did you think of the product? Excellent product
3.What did we get right? It would have been right with the delivery date but was delivered to a different address
4.What could we improve? Make sure the items are delivered to the correct address
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Tom
Finally, out of 5 what would you rate us? 4
Theresa B.
Tue 5th Jun 2018
Service and product was excellent and delivery was very prompt.
Lisa S.
Mon 4th Jun 2018
1.What made you choose to buy these products from SSP? – seemed to suit our needs the most
2.What did you think of the product? – no concerns
3.What did we get right? No issues ordered through the internet and delivered as required
4.What could we improve? No issues
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No direct contact
Finally, out of 5 what would you rate us? 5
Kinga F.
Fri 18th May 2018
1.What made you choose to buy these products from SSP? We couldn’t buy it from anyone else, apparently suppliers weren’t prepared with GDPR products on the market.
2.What did you think of the product? It’s brilliant.
3.What did we get right? Everything, fast delivery, safe packaging.
4.What could we improve? The website is not very user friendly.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? We ordered it online. N/A
Finally, out of 5 what would you rate us? 5
School A.
Fri 18th May 2018
Order was great thanks, we ordered from you as you had the exact GDPR compliant product that we needed.
Quick delivery 5/5 overall.
Kim
Wed 9th May 2018
We have purchased three Data Protected Visitor Books, all were as described on your website. Very impressed with how products were packaged and items were received next day. Top marks :)
Suzie L.
Tue 8th May 2018
It was high up on Google
Price was reasonable
Service great
Brenda Steele
Fri 22nd Sep 2017
1. What made you choose to buy these products from SSP? You were the supply we found when doing a search
2. What did you think of the service? excellent
3. What did you think of the product? It functions as required
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) we are a business centre and have a lot of visitors so need to comply with Data protection etc
5. Out of 5 (with 5 being great) how would you rate us? 5
Lindsey Mcgregor
Thu 27th Jul 2017
1. What made you choose to buy these products from SSP? I needed something I couldn’t find on the current market elsewhere.
2. What did you think of the service? Great service, couldn’t do enough to help. Every issue I encountered with product I needed they provided a solution.
3. What did you think of the product? Professionally made, bespoke detail such as company logos and information and most importantly fit for purpose. SSP offered a solution to a problem that other companies could not provide.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I wanted a product that looked professional with bespoke company information but that provided a practical secure solution without creating more work. One of the more generic sign in books would not have worked for us. If we had used the carbon copy pass books this would have created duplication and may have led to our visitors becoming confused or not competing the correct process to comply with our company H&S and fire compliance.
5. Out of 5 (with 5 being great) how would you rate us? Absolutely 5 out of 5, Gywn at SSP couldn’t have been more helpful. I was kept up to date with emails to tell me when I could expect to receive items and a follow up to ensure I was happy with the product. Gwyn went the extra mile as a customer is great to have someone take ownership and really deliver. Thanks to all at SSP.