Martin
Fri 1st Mar 2024
4. Would you recommend us?
Quick and easy service and delivery
John Orchard
Thu 30th Nov 2023
4. Would you recommend us?
All good! Easy ordering using the chat for clarification and quick delivery. Product looks good though is not fixed yet. Its quality will be tested by the forthcoming British winter!
Alan Ewing
Thu 5th Oct 2023
4. Would you recommend us?
Karen Thompson
Thu 21st Sep 2023
4. Would you recommend us?
Dealing with the staff in the sales team was easy and they accommodated all the changes I needed in orders and combined deliveries to minimise inconvenience to me.
Andrew Bolton
Thu 29th Jun 2023
4. Would you recommend us?
Richard James
Wed 15th Feb 2023
4. Would you recommend us?
Good product, delivered promptly
Claire Forster
Fri 2nd Dec 2022
4. Would you recommend us?
Generally good, but here was a delay in the delivery and no-one from company contacted me to inform me of the delay. Other than that, service was very good.
Leighton Derrick
Wed 9th Nov 2022
4. Would you recommend us?
The delivery went missing on site as it's a big place but after contacting Customer Services they were extremely helpful and we managed to locate the delivery. Great service!
Stuart Davies
Fri 15th Jul 2022
4. Would you recommend us?
I spoke/discussed with a number of staff and all seemed knowledgeable. I ordered some hardware I had no experience of and best efforts by me, I still got the order wrong. I contacted SSP and the were understanding and we were able to re-order, get a very quick delivery AND we were refunded in a timely manner. No problems, great service.
ADAM SURTEES
Wed 1st Jun 2022
4. Would you recommend us?
Andy Price
Thu 12th May 2022
4. Would you recommend us?
Thanks, I'll use your company again
Gary Temprell
Wed 12th Jan 2022
4. Would you recommend us?
Les
Fri 19th Nov 2021
4. Would you recommend us?
Returning customer.
Charles
Tue 28th Sep 2021
4. Would you recommend us?
Daniel S
Fri 16th Jul 2021
4. Would you recommend us?
Darren N
Thu 6th May 2021
Thanks for the amazing service.....everything arrived this morning and is perfect, just what we were looking for.
Thank you
Chris
Wed 10th Feb 2021
1.What made you choose to buy these products from SSP? - Previous satisfied customer
2.What did you think of the product? - Good quality
3.What did we get right? - Very responsive to my many many questions!
4.What could we improve? - Nothing at all
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All of the sales team were great.
Finally, out of 5 what would you rate us? 5!
Emma L
Wed 10th Feb 2021
What made you choose to buy these products from SSP? I always check products and prices on SSP when looking for products we require.
What did you think of the product? Always receive products as described. We’ve never had any issues with the products.
What did we get right? Good customer service, quick response and delivery times
What could we improve? N/A
Jane C
Tue 17th Nov 2020
What made you choose to buy these products from SSP? Always get my goods from you.
What did you think of the product? Good
What did we get right? Yes
Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Finally, out of 5 what would you rate us? 5
A Prothero
Fri 11th Sep 2020
1.What made you choose to buy these products from SSP? Returning client
2.What did you think of the product? Fit for purpose
3.What did we get right?Everything
4.What could we improve? N/A
4.What could we improve? What could we improve?Sales persons
J Gaggero
Fri 11th Sep 2020
1.What made you choose to buy these products from SSP? Good website plus SEO directing me to it.
2.What did you think of the product? They met my expectations perfectly
3.What did we get right? Everything
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All on line and therefore no.
I am pleased to rate you with an unblemished “5”
Julie A W
Tue 18th Feb 2020
Julie A W 19 February 2020
1.What made you choose to buy these products from SSP? Recommendation from askham Bryan PC who had purchased signs previously
2.What did you think of the product? Very good
3.What did we get right? Very helpful via phone and email and prompt delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Whole team very good
Finally, out of 5 what would you rate us? 5
Dave S
Thu 24th Oct 2019
1.What made you choose to buy these products from SSP? internet search
2.What did you think of the product? very good no complaints
3.What did we get right? yes exactly right
4.What could we improve? no issues so nothing to do better
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? no all good
Finally, out of 5 what would you rate us? Rating out of 5 = 5
Dan M.
Tue 21st Aug 2018
Very happy with your service
I found you on the web
I was very pleased to be able to interact with a real person to finalise design
I would happily use you again/recommend your services
Jacqui
Wed 11th Jul 2018
1.What made you choose to buy these products from SSP? I found SSP on an internet search and the price looked competitive.
2.What did you think of the product? The product was great, exactly as expected.
3.What did we get right? I emailed a couple of times asking for advice and the response was quick and really helpful. I’ve never had the need for a road sign before so wasn’t really sure what I needed to order.
4.What could we improve? Can’t think of anything to improve.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee was the guy who helped via email, he was great, patiently answered my questions and forwarded on the proof email that went astray.
Finally, out of 5 what would you rate us? 5/5 great service, thank you.
Sharon G.
Tue 19th Jun 2018
1.What made you choose to buy these products from SSP? Parking sign
2.What did you think of the product? Excellent
3.What did we get right? You were able to alter the sign to my exact specification
4.What could we improve? I wasn’t sure if you could do this so perhaps making this clear on your website
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did ring back a couple of times and spoke to a lady can’t remember her name but she was really helpful.
Finally, out of 5 what would you rate us? 5
Susan C.
Thu 7th Jun 2018
1.What made you choose to buy these products from SSP? Purchased previously from your other items
2.What did you think of the product? Met our requirements/ as expected/ reflected online description
3.What did we get right? Acknowledgements/ despatch advice/ delivery/communications excellent
4.What could we improve? No service excellent
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? N/A
Finally, out of 5 what would you rate us? 5
Diana
Mon 4th Jun 2018
I found on the Internet - good website
You were very helpful when I phoned - I have purchased twice and would do so again.
I am very happy with the signs.
5 out of 5
Gordon Clark
Wed 31st Jan 2018
I am happy with all aspects of my recent buying experience with you and will be happy to do business again.
Lesley
Fri 8th Dec 2017
Product:
1.What made you choose to buy these products from SSP? What we needed for the job
2.What did you think of the product? Good quality
Service:
3.What did we get right? – ordering & first class delivery
4.What could we improve? Nothing from our experience using your company
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All dealings done through website
Finally, out of 5 what would you rate us? 5/5
David Edwards
Fri 1st Sep 2017
1. What made you choose to buy these products from SSP? The variety, getting all the signs in one place
2. What did you think of the service? Rapid as always
3. What did you think of the product? Superior quality, not like cheaper alternatives we have had in the past
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Product was used to signpost a new events carpark on our site
5. Out of 5 (with 5 being great) how would you rate us? 5 star rating
Karen Hendry
Tue 21st Feb 2017
1. What made you choose to buy these products from SSP? Good value, website easy to use.
2. What did you think of the service? Excellent, prompt order/despatch confirmation.
3. What did you think of the product? Exactly as described.
4. Out of 5 (with 5 being great) how would you rate us? 5
Jane Clayton
Wed 16th Nov 2016
1. What made you choose to buy these products from SSP? - Purchased goods before
2. What did you think of the service? - Very good service
3. What did you think of the product? - Products very good
4. Out of 5 (with 5 being great) how would you rate us? - 5
Jane Clayton
Fri 11th Nov 2016
1. What made you choose to buy these products from SSP? - Purchased goods before
2. What did you think of the service? - Very good service
3. What did you think of the product? - Products very good
4. Out of 5 (with 5 being great) how would you rate us? - 5
Brian McMonagle
Fri 23rd Sep 2016
1. What made you choose to buy these products from SSP? Google search
2. What did you think of the service? Fast and Efficient
3. What did you think of the product? Good Quality
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business No Complaints
Natasha Miller
Fri 16th Sep 2016
1. What made you choose to buy these products from SSP? Had previously ordered and great service and good quality product
2. What did you think of the service? Great
3. What did you think of the product? Good Quality
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? From my last 2 experiences I can't fault, well done and keep up the good work
Kenneth & Elizabeth
Fri 12th Aug 2016
Very pleased with product and service
Chris Higham
Fri 29th Jul 2016
1. What made you choose to buy these products from SSP? The cheapest like-for-like product and no delivery charge
2. What did you think of the service? The service was excellent, no issues here at all
3. What did you think of the product? The product was very good and as expected
4. Out of 5 (with 5 being great) how would you rate us? 5*
5. Overall, how do you feel we could improve as a business? You can improve, in your case, by pledging NOT to start CHANGING anything for `corporate` policies of justification. “If it ant broke – don`t fix it!”
Peter Bolton
Thu 12th May 2016
1.What made you choose to buy these products from SSP? Used you before for same product.
2. What did you think of the service? Fine
3. What did you think of the product? Good as previous one
4. We are currently re-developing our website, what improvements (if any) would you like to see? Product bought was reasonably easy to find but maybe a little too much detail it is easy to miss the bespoke sign element.
5. Do you think that having the option to pay through PayPal would be useful? For some maybe but don't have a PayPal account.
6. Out of 5 (with 5 being great) how would you rate us? 4
Barney Robertson
Fri 6th Nov 2015
1.What made you choose to buy these products from SSP? Exactly what I required
2. What did you think of the service? Good
3. What did you think of the product? Good
4. Was the website easy enough to use? Simple and efficient
5. Out of 5 (with 5 being great) how would you rate us? 5
Paul Snotra
Fri 5th Jun 2015
1.What made you choose to buy these products from SSP? Clear website and professional website and product choice and price
2. What did you think of the service? Very good
3. What did you think of the product? Not tested yet but looks good for the job
4. Was the website easy enough to use? yes
5. Out of 5 (with 5 being great) how would you rate us? 5
Keith Barber
Wed 27th May 2015
1.What made you choose to buy these products from SSP? SEARCHED ON INTERNET & FOUND YOU HAD THE PRODUCTS I REQUIRED.
2. What did you think of the service? VERY GOOD.
3. What did you think of the product? MATCHED EXISTING THAT HAD TO BE REPLACED, SO FINE.
4. Was the website easy enough to use? YES.
5. Out of 5 (with 5 being great) how would you rate us? ON 1ST IMPRESSIONS A 5.
Roddy Young
Fri 6th Mar 2015
I was very pleased with everything regarding my order, particularly the prompt delivery. Keep up the good work.
Richard Bowman
Thu 26th Feb 2015
1. What did you think of the service? Good
2. What did you think of the product? We needed that product to use on an existing system, thus no choice of product
3. Was the website easy enough to use? Yes very good
4. Out of 5 (with 5 being great) how would you rate us? 5
Harry Gibbons
Fri 13th Feb 2015
1. What did you think of the service? Excellent
2. What did you think of the product? Very Good
3. Was the website easy enough to use? It took a few minutes to understand but good then
4. Out of 5 (with 5 being great) how would you rate us? 5
Peter Tapp
Tue 10th Feb 2015
1. What did you think of the service? Very Good
2. What did you think of the product? fine
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Zella Morley
Wed 10th Dec 2014
The service 5 out of 5 very helpful indeed.
The gentleman on the phone had all the information that I required and sorted out my order that same day. The delivery was fine and product is well made.
Will happily use your company in the fut
Martin Stevens
Fri 21st Nov 2014
Product was great, price was good
Keith Dunkley
Fri 17th Oct 2014
Extremely pleased with product, price, delivery & web site 5/5
Ken Webb
Wed 29th Feb 2012
Thank you for the prompt service you provided, the product was as described very good and easily fitted’
Your website helped me to choose the right items which came packed well and undamaged.
Thankyou