Sue Williams
Thu 27th Jul 2023
4. Would you recommend us?
Geoff Goldberg
Fri 8th Dec 2017
Product:
1.What made you choose to buy these products from SSP? 1. I researched the internet for a company that could provide public display signs required for our estate and your company provided exactly to our requirement.
2.What did you think of the product? 2. Your product was first-class. Clear, concise and of excellent quality.
Service:
3.What did we get right? 3.The signs you supplied where exactly to our requirement. Everything was correct with the design.
4.What could we improve? 4. Other than an ignored response to a second enquiry when this was brought to your attention your response was excellent instilling me with confidence and worth as a customer.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? 5. Lindsey O’Malley, Mike McNee and yourself.
Finally, out of 5 what would you rate us? Top marks 5 out of 5
Jane Mercer
Mon 20th Nov 2017
We chose your company because we used you last year and were very happy with the product and the service. Gwyn was extremely helpful in catering to our requirements, and a pleasure to talk to.
Rosie Eisenstadt
Fri 12th May 2017
1. What made you choose to buy these products from SSP?
Found online after a Google search. Looked to be able to do bespoke signs with a quick turnaround for a reasonable price.
2. What did you think of the service?
Excellent help over the phone and turnaround time.
3. What did you think of the product?
Very good and as described.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
Jez Cunningham
Wed 17th Feb 2016
1.What made you choose to buy these products from SSP?
I found you on a google search and it seemed you had a wide range of signs close to what we wanted
2. What did you think of the service?
I liked the very personal contact e.g. the sending of the proof copy
3. What did you think of the product?
The sign was just what we wanted. It was surprising (but pleasant) that the current pricing offered the custom sign for just a tiny bit more than the standard sign.
4. We are currently re-developing our website, what improvements (if any) would you like to see?
For a custom sign it would be useful to support the use of underline and bold (etc). I inserted html-like tags into the simple text box but they were stripped out. Maybe the possibility to attach a customer's draft (as a pdf) and then maybe you could skip the proof approval step.
5. Do you think that having the option to pay through PayPal would be useful?
Paypal is a quick option I often choose for low-value items, and I would probably have used it for this purchase. It helps me but I realise it's not so great for you.
6. Out of 5 (with 5 being great) how would you rate us?
Probably close to 5. I would have liked a thicker plastic option (2 or 3mm) or maybe backed by aluminium? The p&p seemed expensive - until I received the sign and saw how well you had wrapped it! And it's always a bit upsetting for a non-VAT registered buyer to be hit by the vat at the end. The 'cheap' sign had become pretty expensive when vat, and p&p, and vat-on-the p&p, were all added. The option to choose on the first screen to show prices with or without vat all across the website would be nice
Andy Hyder
Sat 30th Jan 2016
Googled the product we required and found SSP to be nearest match
Service was great, product was perfect and I would use you again
Out of 5 you would be 5.
Andy Ronchetti
Tue 29th Sep 2015
1.What made you choose to buy these products from SSP? – One of my preferred suppliers
2. What did you think of the service? - Excellent
3. What did you think of the product? - Excellent
4. Was the website easy enough to use? – Very easy
5. Out of 5 (with 5 being great) how would you rate us? 5
Becky Brooks
Thu 9th Apr 2015
1. What did you think of the service? [Bex] BRILLIANT
2. What did you think of the product? [Bex] BRILLIANT
3. Was the website easy enough to use? [Bex] NOPE TOOK AGES TO CHOOSE HAD TO RING IN THE END
4. Out of 5 (with 5 being great) how would you rate us? [Bex] 5
Simon Hallowes
Sun 15th Mar 2015
Thank you very much for the signs I recently ordered. I got great help on the phone from a friendly and sympathetic chap who understood just what I wanted and got it produced and delivered 2 days later. Great service at a great price.
Marie Speakman
Sat 10th Jan 2015
Service. Great
Product. Great
Website. Good
Overall. 5
Damien Seymour
Sun 15th Jun 2014
10 out of 10 for everything you provided!!!!!!!!!
Great company.
Damien Seymour
David Cole
Thu 15th Nov 2012
Products were in stock with super fast delivery i.e. next day couldn't have asked for anything more... I particularly liked with the Pin Torx screws there is a link with the correct driver insert which is great as we are never too sure which insert goes with which size screws.