John Shergold
Fri 17th May 2024
4. Would you recommend us?
VERY IMPRESSED, PROBLEM RESOLVED QUICKLY.
Sharon
Mon 12th Jun 2023
4. Would you recommend us?
Quick delivery to Northern Ireland even though many businesses have stopped delivering here.
Miss S. Gibson
Fri 5th May 2023
4. Would you recommend us?
Easy to order and upload logo. Good communication and emailing proof to approve before making up item.
AH
Thu 17th Nov 2022
4. Would you recommend us?
Cage we ordered was a lot stronger than it looked in the picture so really pleased with the quality
Alison Taylor
Thu 9th Dec 2021
4. Would you recommend us?
A very easy process, with superb customer service. The product was just as described
David French
Wed 21st Jul 2021
4. Would you recommend us?
Chris B
Thu 16th Jan 2020
1.What made you choose to buy these products from SSP? Previously ordered the same product form SSP
2.What did you think of the product? Good quality – does the job
3.What did we get right? Product as ordered
4.What could we improve? Delivery was somewhat delayed and when questioned advised the order ‘had been lost’ despite payment having been made. Problem was quickly remedied
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Notwithstanding the above a good service and would use again
Finally, out of 5 what would you rate us? 5
Chris B
Thu 12th Dec 2019
1.What made you choose to buy these products from SSP? Your web site was easy to navigate and I quickly found the product I was seeking
2.What did you think of the product? The quality seems good – time will tell
3.What did we get right? No nonsense good service. The artwork approval sheet was reassuring
4.What could we improve? Not sure there was any value in sending me a hard copy brochure. Save yourself the print and post cost
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? I did not deal with anyone directly – the sales teams were efficient and provided a good service
Hayley G
Thu 9th May 2019
1.What made you choose to buy these products from SSP? They were just what we were looking for.
2.What did you think of the product? Absolutely fantastic, just what we needed. Highly visible, sturdy cones.
3.What did we get right? When the company credit card rejected the payment (due to limitations on where we can use them) Mike contacted us and helped us process our order to the very end. Fantastic customer service.
4.What could we improve? N/A, we are very happy with the service we received.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee
Finally, out of 5 what would you rate us? 5
Ian M
Thu 18th Apr 2019
I ordered the resident only parking sign it’s exactly what i was looking for easy to put into grass verge great height. Delivery was quick and on time great service. I certainly would recommend SSP Direct without hesitation to anyone. Thanks for your help.
Rhod T.
Thu 30th Aug 2018
1.What made you choose to buy these products from SSP? Chance really- just the first website I found! Now I wouldn’t go elsewhere.
2.What did you think of the product? Always good. Just once had to alter my order because the type I wanted wasn’t available in the length I wanted.
3.What did we get right? Good service, flexible, friendly with fast delivery.
4.What could we improve? Not keen on your logo -looks a bit home-made.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Don’t know his name- guy who answers the phone!
Finally, out of 5 what would you rate us? 5 really.
Alino Punzalan
Mon 20th Nov 2017
1.What made you choose to buy these products from SSP?
The product is a close replacement from our old button.
2.What did you think of the product?
I thinks it’s ok, the engineer installed without issues.
Service:
3.What did we get right?
Yes.
4.What could we improve?
No suggestion at the moment.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?
Good support from Gwyn and Lindsey.
Finally, out of 5 what would you rate us?
5
Sylvia Perkins
Fri 22nd Sep 2017
1. What made you choose to buy these products from SSP? I was what we wanted at the right price
2. What did you think of the service? Very good
3. What did you think of the product? Very good
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) parking area
5. Out of 5 (with 5 being great) how would you rate us?5
Karen Moore
Thu 7th Sep 2017
1. What made you choose to buy these products from SSP? Sign exactly as required, plus well priced
2. What did you think of the service? Excellent service. Prompt dispatch plus courteous handling of delivery instructions by Cal
3. What did you think of the product? Excellent quality, well priced
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Identifying a visitor parking spot (to assist with resolving a residential dispute)
5. Out of 5 (with 5 being great) how would you rate us? 5
Katrina Blee
Fri 30th Jun 2017
1. What made you choose to buy these products from SSP? Recommended by our playground manufacturer for use with our play equipment.
2. What did you think of the service? Excellent
3. What did you think of the product? Not used it so far, but looks well made.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) See 1 above
5. Out of 5 (with 5 being great) how would you rate us? 5
Margaret Heaton
Fri 26th May 2017
1. What made you choose to buy these products from SSP? 1. It was just what we wanted
2. What did you think of the service? prompt and well packed
3. What did you think of the product? see 1
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) My sons burglar bell box had been knocked off the wall by intruders - we wanted to prevent this
5. Out of 5 (with 5 being great) how would you rate us? 4.5 - the whole package including postage was a bit pricey but it was what we wanted
Stewart Andrews
Thu 3rd Nov 2016
1. What made you choose to buy these products from SSP?
a. Found you whilst Internet Searching and website was simple.
2. What did you think of the service?
a. Great, only a small order but could not fault.
3. What did you think of the product?
a. Not used yet but they look super.
4. Out of 5 (with 5 being great) how would you rate us?
a. 5
5. Overall, how do you feel we could improve as a business?
a. Too soon to tell, perhaps charge less delivery but as order was received well packaged the following day what more could I ask
Marcus Allard
Thu 17th Dec 2015
I recently bought some screws and the driver bit was missing when I received the delivery. A replacement was promptly sent - the sales person was very helpful and I was happy with the service.
Colin Hamilton
Thu 24th Sep 2015
1.What made you choose to buy these products from SSP? – SERVICE WAS GOOD PREVIOUS TIME
2. What did you think of the service? - GOOD
3. What did you think of the product? – AS PER DESCRIPTION
4. Was the website easy enough to use? - YES
5. Out of 5 (with 5 being great) how would you rate us? - 5
Les Stevens
Fri 21st Aug 2015
1.What made you choose to buy these products from SSP? Existing Satisfied customer returning.
2. What did you think of the service? Excellent.
3. What did you think of the product? Very good.
4. Was the website easy enough to use? Did have some problems in the payment / account section.
5. Out of 5 (with 5 being great) how would you rate us? 5
Ulrich Rathe
Sun 31st May 2015
1.What made you choose to buy these products from SSP?
Price, technical information on website, general appearance of website
2. What did you think of the service?
Good
3. What did you think of the product?
Excellent
4. Was the website easy enough to use?
Yes
5. Out of 5 (with 5 being great) how would you rate us?
5
Jamie Aird
Thu 7th May 2015
1.Very good – delivery was on time.
2.Product hasn’t been used yet.
3.Website was fine.
4. 4/5
Calum Samuel Cruickshank
Fri 6th Mar 2015
The service was quick and the customer support when I had to change the delivery date was fast and extremely helpful.
The website was very straight forward so I found what I needed very quickly. The product hasn’t been in use long enough to comment on it but over all we are very happy, thanks very much.
Julie Toker
Fri 20th Feb 2015
1. The service was very good, quick and efficient
2. The product was just what we were looking for
3. The website was very self explanatory
4. 5 out of 5
I would definitely use the website again when looking for signs and health and safety items.
Gerry Barnett
Tue 3rd Feb 2015
Excellent service , good quality product , very satisfied customer . Many thanks
Louise Phair
Fri 26th Jul 2013
I was very impressed with the service I received from your company.
The ordering from start to finish was very easy. Gwyn Ewens was very helpful.
I would definitely use your
company again and recommend it to my friends and work colleagues