Louise Cooper
Wed 21st Jun 2023
4. Would you recommend us?
Great selection of items, easy to navigate website, quick delivery that was above expectations, and great update communications via e-mail. A very professional approach and service.
Karl
Tue 17th Jan 2023
4. Would you recommend us?
Anon
Tue 22nd Mar 2022
4. Would you recommend us?
Have purchased from SSP before in previous companies and naturally returned to a trusted source
Anon
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP?
Initially I was looking on search engine for a thermostat cover, but then noticed that you make signs, and have been looking for signs for a while, but mostly they were expensive and not customised.
2.What did you think of the product? The thermostat covers are perhaps fairly expensive for what they are. The signs are excellent, and perfectly sized for our needs.
3.What did we get right? Your website is excellent, easy to find what you want, and worked well even on our slow connection. 'Make your own sign' excellent. Phone calls were answered promptly, and the person answering understood what I wanted and knew your products.
4.What could we improve? Can't think of anything.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes, the gentleman who dealt with our order/questions by phone and email, Mike McNee.
Finally, out of 5 what would you rate us? 5
Katie A
Thu 23rd May 2019
1. Found easily on google, very good price, easy to order.
2. Great quality, printed well, perfect for the new warehouse.
3. Great service, quick responses and delivery.
4. All great!
5. Great service from Mike McNee
5/5
Alison B.
Tue 14th May 2019
Thank you for your email.
We decided to buy products from SSP Direct as there appeared to be a good choice/selection of the items we were looking to buy. Products and availability were good. Service provided was fast and efficient. Overall rating we would give 5.
Hope this helps.
Sandy A
Thu 9th May 2019
Very helpful with getting my order right, even though it was just for one sign. The delivery was fast and the sign is excellent quality. I would definitely recommend SSP. Thank you.
Karen B
Tue 23rd Apr 2019
Your rating would be 4/5. We chose to use SSP for the price. Excellent delivery service and good communication.
Wendy A
Thu 8th Nov 2018
1.What made you choose to buy these products from SSP? You seem to be one of only a few companies offering this product and also the cheapest
2.What did you think of the product? Good. Works very well for a fire drill; harder to retrospectively check who is here for other reasons. Visitors are bemused to not be able to see what they themselves are writing but agree it is a much better arrangement for data protection purposes. Would like to see the cost come down as we have lots of visitors every day.
3.What did we get right? Speed of delivery
4.What could we improve? Cost
Finally, out of 5 what would you rate us? 4
Chris K.
Thu 7th Jun 2018
1.What made you choose to buy these products from SSP? SSP seemed like a very reputable company with a well laid out website
2.What did you think of the product? The product is good, looks very robust
3.What did we get right? You put the guides on for free as I had forgot to add to the order, this is excellent customer service
4.What could we improve? Nothing from my experience
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike McNee
Finally, out of 5 what would you rate us? Definitely a 5 out of 5 from me
James F.
Mon 4th Jun 2018
We chose SSP as you had what we were looking for at a good price. The product was exactly what we were after. We were completely happy with everything.
Martin M.
Wed 18th Apr 2018
1.What made you choose to buy these products from SSP? Appeared most suitable from internet search
2.What did you think of the product? First purchase followed by a second one
3.What did we get right? Overall very easy to deal with you
4.What could we improve? Minor gripe that first sign had been packed too early so very slight lines on face caused by cardboard but not sufficient to complain
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Spoke to several, all easy to deal with Mike did all the hard work
Finally, out of 5 what would you rate us? Overall a 4.5 with drop downs for slight slowness on first response to query and sign as above. But would be happy to recommend
Marc Fuller
Fri 15th Sep 2017
1. What made you choose to buy these products from SSP?
Your one of the only suppliers I could find that offer lower quantities of security nuts/bolts. Purchased from you before with no issues.
2. What did you think of the service?
Very good, and products arrived quickly.
3. What did you think of the product?
Very good, I have used them before and been great. Would be good to see a stainless version however.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
Securing an expensive roof rack to a vehicle.
5. Out of 5 (with 5 being great) how would you rate us?
5 – Great services, good prices.
Kevin Angrave
Fri 19th May 2017
What made you choose to buy these products from SSP?
Internet search, your site was more informative than the others and I could navigate around it much easier. Within a few clicks I had found what I was looking for.
What did you think of the service?
Fantastic, I had to buy 300 screws and I was unsure if they would do the job I require. I phoned up and asked for a sample screw, I received it the next day. Great service!
What did you think of the product?
Good quality, to be honest it is far superior to the screw we used on the old batteries.
If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better)
See above picture
Out of 5 (with 5 being great) how would you rate us?
10
Richard Coleman
Fri 3rd Mar 2017
Happy to give you guys 5 out of 5.
You had the product I wanted at a competitive price and your service was excellent.
Very happy to purchase from you again.
Ian Storer
Fri 8th Jul 2016
1. What made you choose to buy these products from SSP? Was searching on the internet for road speed signs and found your web site
2. What did you think of the service? Service was very good
3. What did you think of the product? Product was exactly what I expected
4. Out of 5 (with 5 being great) how would you rate us? 4.5
5. Overall, how do you feel we could improve as a business? Was happy with the service you gave me
Barry Dickinson.
Fri 3rd Jun 2016
Service excellent, Signs ordered excellent.
Award you 5 out of 5
Thanks for your service.
Colin Shields
Fri 27th May 2016
I chose to buy from your Company because the website was very easy to access, from my first contact with the receptionist through to yourself the service was excellent and the product is very good and realistically priced, your company has exceeded my expectations in every way, I have no hesitation in giving you a 5 rating, Many Thanks
Hazel Morrissey
Fri 27th May 2016
I want to say that I was delighted with the name plate excellent service delivery and product.
I would highly recommend you.
Barrie Crowther
Sat 30th Apr 2016
Good quality sign, very good delivery, highly satisfied.
Dan Goodbarn
Mon 15th Feb 2016
1.What made you choose to buy these products from SSP? Repeat customer – used your product several times (originally found you on google)
2. What did you think of the service? Very good
3. What did you think of the product? Expensive but good quality
4. We are currently re-developing our website, what improvements (if any) would you like to see? Something a little more modern looking? otherwise it’s ok
5. Do you think that having the option to pay through PayPal would be useful? Not to us personally but may help with some people
6. Out of 5 (with 5 being great) how would you rate us? 4 out of 5 (5 out of 5 if a bit cheaper)
Lorna Adam
Fri 15th Jan 2016
1.What made you choose to buy these products from SSP? Reasonably priced/good delivery time
2. What did you think of the service? Very good
3. What did you think of the product? Very good
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 4
Dave Morgan
Mon 18th May 2015
We would have no hesitation in recommending your company and services.
1. Service: Fast efficient and knowledgeable.
2. Good quality products.
3. Easy to use web site on the whole.
4. 4.9/5.
Jules Ferrigno
Fri 20th Feb 2015
SSP provided a courteous and fast service. Thank you
Lee Deaves
Fri 9th Jan 2015
We’ve just received our signage and I just wanted to drop you an email to say thank you for the excellent and quick service I’ve received from you over the course of my last couple of orders.
I would like to confirm we are very happy with the quality of the artwork and products in general. We have received everything we asked for when we asked for it etc, and I just wanted to say thank you.
At all stages of the process and with everybody else we have had dealings with. Mark has also been a massive help when he has answered the phone.
Stuart Searis
Mon 3rd Nov 2014
The website was easy to use and informative. 20 times Better than some of your competitors which is why I placed an order with you guys.
The products I ordered were fine. I would recommend and will use you for all these types of items moving forward
William Spalding
Wed 15th May 2013
Thank you for
A good fast service
A very good product that works well,
A website easy enough for a Silver surfer to manage
I will certainly recommend your service to friends.
Simon Raw
Mon 12th Nov 2012
Everything Perfect. Thanks