John Patterson
Fri 2nd Feb 2024
4. Would you recommend us?
Always recommend SSP Direct. You've got a good range of products and your range for people with dementia is fantastic. Thanks again!
Simon Baines
Mon 6th Feb 2023
4. Would you recommend us?
Order processing on your website is very easy. Delivery is always within a few days, excellent service.
Les Stevens (Parish Clerk)
Wed 9th Feb 2022
4. Would you recommend us?
Have used your company before several times. Delivery was a bit of a let down - no email notification and I found the well wrapped package on the ground behind my car after a night' rain rather than safely left in the dry porch.
Les
Fri 19th Nov 2021
4. Would you recommend us?
Returning customer.
John Hills
Fri 17th Sep 2021
4. Would you recommend us?
Pete R
Thu 24th Sep 2020
1.What made you choose to buy these products from SSP? – I was pointed to your website by our Lead Electrician
2.What did you think of the product? – Great. your pricing is very competitive
3.What did we get right? – You’ve got everything right so far, website, prices, service, payment etc just waiting on product & delivery
4.What could we improve? – At present, I’ve not seen anything to improve
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – All the staff I’ve dealt with so far have been excellent, fast, polite service
Finally, out of 5 what would you rate us? – 5
Chris F
Mon 20th Jul 2020
1.What made you choose to buy these products from SSP Direct? Search of the web, this product best suited our need.
2.What did you think of the product? Good quality.
3.What did we get right? Everything
4.What could we improve? Nothing I can think of.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No, I ordered on-line.
Finally, out of 5 what would you rate us? 5
Julie A W
Tue 18th Feb 2020
Julie A W 19 February 2020
1.What made you choose to buy these products from SSP? Recommendation from askham Bryan PC who had purchased signs previously
2.What did you think of the product? Very good
3.What did we get right? Very helpful via phone and email and prompt delivery
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Whole team very good
Finally, out of 5 what would you rate us? 5
Sarah W
Tue 11th Feb 2020
We brought the products after researching on-line when we needed to upgrade our visitors book to “embrace” GDPR.
Products are delivered on time and are fit for purpose.
Michael W
Thu 23rd Jan 2020
The sign looks amazing. Thank you for creating them for me.
Carl W
Tue 25th Jun 2019
1.What made you choose to buy these products from SSP? We had brought the same item previously
2.What did you think of the product? Suitable for apllication
3.What did we get right? Yes
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Not sure if the gentleman was called Chris, I do have an abit of not taking down peoples names
Finally, out of 5 what would you rate us? 5
Arthur F
Wed 17th Apr 2019
1.What made you choose to buy these products from SSP? I heard from a colleague that you did what I needed
2.What did you think of the product? not sure of the product its for our London customer
3.What did we get right? you got everything right
5 out of 5
Darryl B
Wed 3rd Apr 2019
Easy to use website
We had problems paying on line but one phone call resolved that.
Prompt delivery.
Excellent service 5 out of 5
Dave S
Tue 12th Feb 2019
1.What made you choose to buy these products from SSP? Unable to source similar product elsewhere.
2.What did you think of the product? Looked good on the screen but sent straight to our customer after receiving delivery from yourselves.
3.What did we get right? It was the right product and it reached us.
4.What could we improve? Your emailed confirmation stated that we would receive the item on Monday, but didn't arrive on that day.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No.
Finally, out of 5 what would you rate us? 4.
Andy S
Tue 27th Nov 2018
Price ok and quality very good. Bought first signs over the phone....great service.
A full 5 from me.
Alan S.
Tue 17th Apr 2018
1.What made you choose to buy these products from SSP? Internet search
2.What did you think of the product? Ideal
3.What did we get right? Efficient ordering system and efficient prompt delivery
4.What could we improve? Very little – always keen for lower process but did seem competitive
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? No – did not speak to anyone at a meeting
Finally, out of 5 what would you rate us? 5
Elaine Bradbury
Fri 23rd Feb 2018
Item ordered was needed asap. You had stock available and prompt delivery.
Carol
Mon 12th Feb 2018
Product:
1.What made you choose to buy these products from SSP? Price
2.What did you think of the product? Good quality
Service:
3.What did we get right? Everything!
4.What could we improve? –
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting?All on-line
Finally, out of 5 what would you rate us? 5/5
Bianca Dell
Mon 18th Dec 2017
Product:
1.What made you choose to buy these products from SSP? – We knew what we were looking for and found it straight away on your website.
2.What did you think of the product? – It is exactly what we are looking for.
Service:
3.What did we get right? – Everything. It is exactly as we requested
4.What could we improve? – Nothing. Excellent service. Fast delivery.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – Mike McNee dealt with our order. He was very prompt
Finally, out of 5 what would you rate us? - 5
Bev Sheat
Fri 15th Sep 2017
found you online
very happy with the service I have received, prompt delivery good comunication. I will use again in nthe future.
Mr J Moir
Mon 21st Aug 2017
1. What made you choose to buy these products from SSP? My Google search led me to your website
2. What did you think of the service? Hassle free, easy to use website and the product arrived swiftly
3. What did you think of the product? Yet to install but seems very good quality
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) We will be fitting the safety cover over an emergency gas shut off button to prevent it being pushed accidentally.
5. Out of 5 (with 5 being great) how would you rate us? 5
Ian Morton
Fri 21st Apr 2017
1. What made you choose to buy these products from SSP? We have purchased signs from SSP in the past and found your service and products to be of the highest standard.
2. Out of 5 (with 5 being great) how would you rate us? 5
John Hunter
Fri 7th Apr 2017
1.What made you choose to buy these products from SSP?
I found it on the internet and it seemed to be just right
2.What did you think of the service?
Just delivery. The item arrived promptly and intact
3. What did you think of the product?
Very good. Solid and easy to install.
4. Out of 5 (with 5 being great) how would you rate us?
Phillip Smith
Mon 13th Mar 2017
I am more than satisfied with the work and response from SSP
Scott Wilson
Thu 6th Oct 2016
1. What made you choose to buy these products from SSP? We as a company have always used SSP to buy this product
2. What did you think of the service? Very good and very quick on delivery
3. What did you think of the product? Very good, we have used this product 20 ish time now and it does the job perfectly
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? I’m not sure really, you have the products I need and deliver on time.
Paul Gibson
Thu 12th May 2016
I found the product I wanted by using google to find it, I found the product very good and so did the customer, The service was also very good.
I paid using my debit card so there were no problems there.
I would rate the overall service 5 out of 5
Ian Matthews
Wed 9th Mar 2016
Sadly we received the right product but with the wrong wording.
After a brief telephone call, Allister dealt with us quickly, efficiently and gave great customer service. We will definitely be using your company again and praise should go to Allister.
Andy Keane
Thu 14th Jan 2016
1.What made you choose to buy these products from SSP? Searched on internet and the only supplier I could find for what I needed.
2. What did you think of the service? V good
3. What did you think of the product? V good, did exactly what it said on the tin!
4. Was the website easy enough to use? OK, larger product images and dimensions would be good and spec sheets in PDF to send to clients would be really handy.
5. Out of 5 (with 5 being great) how would you rate us? 4
Mark Brady
Fri 16th Oct 2015
Service was excellent this time, goods arrived in time and were exactly what we ordered
Caroline Tatchell
Fri 6th Mar 2015
1. What did you think of the service? Excellent
2. What did you think of the product? Only half of the order has been received so far but so far so good
3. Was the website easy enough to use? Fairly considering the amount of items you have on it J
4. Out of 5 (with 5 being great) how would you rate us? 5
Peter Tapp
Tue 10th Feb 2015
1. What did you think of the service? Very Good
2. What did you think of the product? fine
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Sean Gaffney
Fri 6th Feb 2015
1. What did you think of the service? Very quick
2. What did you think of the product? Well made
3. Was the website easy enough to use? Very easy to use
4. Out of 5 (with 5 being great) how would you rate us? 5
Andrew Potter
Fri 16th Jan 2015
Service was excellent, goods arrived next day , exactly as described and sensibly priced. Website quite easy to follow.
Would use you again for similar items.
Marks out of 5 =5
John O'Shaughnessy
Fri 13th Jun 2014
The service we received was very helpful and courteous,
when there was a problem with the supplier of the goods we were to receive up-to-date information
Katie kept in constant touch as to the shipping details and on one occasion organised a Saturday delivery after the cut off time for its departure
The website was easy to navigate
On the whole we have been very happy with both service and the products.
William Spalding
Wed 15th May 2013
Thank you for
A good fast service
A very good product that works well,
A website easy enough for a Silver surfer to manage
I will certainly recommend your service to friends.
Keith Dickinson
Mon 18th Feb 2013
This is just a quick note to say an especial thank you to your sales person Danny McMahon who dealt with a query of mine that turned into an order on Friday 15th Feb. Although suffering from what sounded on the phone like a dreadful cold, he dealt with my enquiry with the utmost diligence and professionalism, even taking the time and trouble to check the item I required was in stock, before phoning me back to process my order. He informed me that I would receive an email confirmation within the hour, which I did, and even advised me on the delivery of the item, which again proved to be accurate.
People these days are very quick to complain and I wanted to redress that fact by offering a little praise where it's due.Please thank Danny again on my behalf for making my dealings with your company so pleasant and pain free.
Simon Raw
Mon 12th Nov 2012
Everything Perfect. Thanks