Craig Mcphail
Fri 12th May 2023
4. Would you recommend us?
Caroline Smith
Fri 24th Feb 2023
4. Would you recommend us?
Excellent customer service. After placing an order, I received an email to double check the order I'd placed as something I was ordering was included as standard with the socket covers. It was clear to see that SSP are there to support their customers.
Judy M
Mon 12th Dec 2022
I just wanted to thank you for an excellent product! It hasn’t been fitted yet, but I can see that it will exactly do the job I need it to do. Very pleased at all the help you gave, plus the speed of delivery.
AB
Fri 21st Jan 2022
4. Would you recommend us?
Tracy
Thu 21st Oct 2021
4. Would you recommend us?
Product we just what I was after and arrived very quickly
David Green
Wed 8th Sep 2021
4. Would you recommend us?
If I had any criticism I would say the items are a tad expensive, probably £5 less would be ideal. Quality of items is good and delivery quick
Anon
Sat 18th Jan 2020
1.What made you choose to buy these products from SSP? Google suggestions in photos/purchase
2.What did you think of the product? Perfect
5 out of 5
Thank you.
Barry S
Wed 15th Jan 2020
1.What made you choose to buy these products from SSP? A relative has dementia & Turns the wall mounted power switch off on her fridge/freezer occasionally, ruining the contents, the aim was to stop her doing this.
2.What did you think of the product? The cover was easy to fit & now the power can not be turned off easy
3.What did we get right? The product does its job & it was delivered quickly
4.What could we improve? The price of the product could be reduced & postage rate appeared high
Finally, out of 5 what would you rate us? 4 (would have been 5 except for price)
Adrian O
Tue 10th Sep 2019
1.What made you choose to buy these products from SSP? Been looking to solve this problem for a while, as my Mother has Dementia and keeps switching off plugs, and your Co came up first on Google search
2.What did you think of the product? Great idea
3.What did we get right? Fast and efficient
4.What could we improve? Price
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Peter Ashton, prompt and efficient response.
Finally, out of 5 what would you rate us? 5
David D
Mon 25th Feb 2019
The products ordered were just what we needed, easily found on your website with seamless processing and delivery included.
Thank you
Barry H
Thu 13th Dec 2018
I’m very satisfied with your secure double lockable socket cover which I ordered to assist an elderly relative with dementia in preventing her switching off her alarm unit.
Having searched the internet for a suitable product I found the SSP socket cover the one to meet our needs. The product was well designed, robust and simple to fix to the wall.
I found it easy to place the order with you online and delivery was fast.
5 Stars
Ian D.
Tue 24th Jul 2018
Thought it was a smart sign and looks very nice in position. Just what I wanted! Delivery was quicker than expected. In terms of improvement it would have been handy if you had supplied 2 black plastic screw caps to hide the fixings. Had to go out and buy a pack.
Daniel Hallahan
Fri 20th Oct 2017
1. What made you choose to buy these products from SSP? I have purchased these from you before.
2. What did you think of the service? Excellent
3. What did you think of the product? Fit for purpose
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) I am a maintenance manager in the care industry
5. Out of 5 (with 5 being great) how would you rate us? 5
Daniel Netzer
Fri 2nd Dec 2016
1. What made you choose to buy these products from SSP?
delivery time and selection
2. What did you think of the service?
speedy
3. What did you think of the product?
What it says on the box.
4. Out of 5 (with 5 being great) how would you rate us?
5
Adrian Evans
Fri 10th Jun 2016
1. What made you choose to buy these products from SSP? Suitability of product for use.
2. What did you think of the service? Easy to order, fast delivery & well packaged.
3. What did you think of the product? Good quality.
4. Out of 5 (with 5 being great) how would you rate us? 4
5. Overall, how do you feel we could improve as a business? Include everything stated (only 1 key).
Simon Maple
Fri 22nd Apr 2016
1.What made you choose to buy these products from SSP?
I googled for a “mains electrical socket lock box” (or similar) and you were one of the search results
2. What did you think of the service?
Excellent
3. What did you think of the product?
Not tried it yet but it looks excellent
4. We are currently re-developing our website, what improvements (if any) would you like to see?
Website looks good, but I found the associated confusing which caused me to make a phone call to you. It was not clear that the “extra sets of keys” were specific to this product
5. Do you think that having the option to pay through PayPal would be useful?
For personal customers yes, for business customers probably not.
6. Out of 5 (with 5 being great) how would you rate us?
5
Martin Brooks
Wed 9th Mar 2016
I will say the delivery was speedy and delivered on time by the courier. 10/10
Sarah Wood
Thu 12th Nov 2015
Super efficient and nice customer service
John Clarke
Thu 2nd Jul 2015
1.What made you choose to buy these products from SSP?
I know from before that SSP have a great range so it was an obvious place to look for what I wanted this time.
2. What did you think of the service?
Excellent. Slight delay with pricing was due to email problems.
3. What did you think of the product?
I don’t have them yet.
4. Was the website easy enough to use?
Yes but importantly the customer service was good as what I wanted was not on the website so had to be sourced.
I also needed a quote including delivery
5. Out of 5 (with 5 being great) how would you rate us?
5, of course !
Damien Hickie
Fri 1st May 2015
1. What did you think of the service 5
2. What did you think of the product 5
3. Was the website easy enough to use 5
4. Out of 5 (with 5 being great) how would you rate us 5
Evelyn Reeve
Thu 22nd Jan 2015
Service: Found the service 5 out of 5. Really good got the package within the time stated.
Product: The products are really good. My mother has dementia and lives at home. However she switches of gas central heating and moves the gas control to off. Has taken over a year to find products such as this. Would recommend you share your products with Social Services and Alzheimer's societies as none of these knew of these products. It has certainly given us peace of mind that my mum cannot switch off the heating now. We needed a locking device to go over power supply and plug socket however you did not have 1 single locking product that covered both. So we purchased a plug socket and the larger key lock. It was a tight fit and we needed to move the gas timer controls to fit both. It would have been better to get 1 cover. Something to consider with your supplier.
Website: Yes found it easy to use
Overall: 5 out of 5
Heather Hodge
Sat 17th Jan 2015
We were very pleased with the service provided.
We found the website easy to use.
Initially, we thought that the product (a lockable cover for a double electric socket) was a little expensive once postage and packing and VAT was added, but we needed to safeguard a family member with dementia so went ahead with the purchase. However, when it arrived we could see that it was of good quality, was easy to fit and operate and would say in hindsight that it does provide good value for money.
We had looked at a cheaper version on the internet but judging from the feedback it was inferior (with only a plastic key) and not worth the money. We feel we definitely made the right choice.
We would certainly use your company again.
With many thanks.