John McLinton
Wed 11th Jan 2023
4. Would you recommend us?
Quick easy service, had to return product and reorder diferent part, very friendly
gary
Fri 2nd Dec 2022
4. Would you recommend us?
Nicholas Copley
Sat 5th Mar 2022
4. Would you recommend us?
The gas fitter from the local council saw the one I fitted. Never seen one before. Loved it!
Nigel Smith
Fri 10th Dec 2021
4. Would you recommend us?
Your website was very easy to navigate and the whole process from ordering to delivery was excellent.
Peter Hoey
Tue 14th Sep 2021
4. Would you recommend us?
Alexis M
Thu 29th Oct 2020
What made you choose to buy these products from SSP? First suitable result that came up on google search – image of product looked like it was exactly what we needed
What did you think of the product? Excellent
What did we get right? Correct product supplied quickly
What could we improve? Did not need/want to be contacted re feedback on such a small order
Finally, out of 5 what would you rate us? 4
Kelly R
Thu 23rd Jan 2020
Your products were recommended to us by our fire officer when reviewing our fire risk assessment. The switch covers we ordered were delivered promptly and in good condition.
Chris P
Wed 15th Jan 2020
1.What made you choose to buy these products from SSP? Internet availability
2.What did you think of the product? Good
3.What did we get right? Easy ordering, Quick delivery
Finally, out of 5 what would you rate us? 5
Corbridge P C
Tue 26th Nov 2019
You were the only supplier of the locking valve covers I could find. Excellent product that does the job. Very easy to order online and super fast delivery with delivery updates. Excellent service. 5 Star rating
Thank you
Anon
Tue 2nd Oct 2018
Why?: 1. Have a special needs child, needed some ‘defences’!
Product?: 2. Product fine, a bit confusing that the same product has two different order codes depending on whether you want a switch guard or a thermostat guard.
What was right?: 3. Telephone calls were dealt with very well. Helpful.
What could we improve?: 4. May be worth informing special schools of your products or Occupational Therapists as I only stumbled on them by chance.
Marks out of 5: 5
Bob Smith
Mon 19th Mar 2018
1.What made you choose to buy these products from SSP? It fitted in the fairly confined space available.
2.What did you think of the product? It does the job very well.
3.What did we get right? The item was delivered promptly.
4.What could we improve? From this single transaction – nothing.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All my dealings were online.
Finally, out of 5 what would you rate us? 5
Anne Cummins
Fri 27th Oct 2017
Found web site online , thought service was excellent
Mark Attree
Sat 16th Sep 2017
1. What made you choose to buy these products from SSP? came up high of the list in a google search. Your website was easy to use and price was reasonable and delivery charge was not stupid.
2. What did you think of the service? Fast and efficient service.
3. What did you think of the product? looks tough, bigger than I had understood but will still do the job.
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) to prevent my mother who has dementia from turning the thermostat to full blast.
5. Out of 5 (with 5 being great) how would you rate us? = 5
Lee Tracy
Tue 14th Feb 2017
I was very pleased with it, seems very good quality and should save me money as others always adjusting thermostat that it will cover. I haven't fitted it yet though.
The service was good and it arrived with me in about 4 from when I ordered.
Only issue is it was quite expensive. Y the time it got to me with the postage and packing but that is a problem ordering one item I guess.
I am very pleased with everything so 5 out of 5.
Paul Ladd
Fri 6th Jan 2017
1. What made you choose to buy these products from SSP?
Difficult items to find on the net, yours came in near the top. Web presentation and price were the key factors,
2. What did you think of the service?
So far so good i have had to return an item and am waiting a refund, if that goes to plan then great service as the replacement was delivered the next day just before Christmas.
3. What did you think of the product?
Exactly what I ordered well made
4. Out of 5 (with 5 being great) how would you rate us?
4 to 5 waiting for refund. 5 if I have received it
Tom Lawrie
Fri 6th Jan 2017
I bought from SSP as you were able to supply the exact product I required and it has done the job. The price was good but I do find that for a small item your P&P is very expensive compared with other suppliers on the internet.
Kevin Herring
Thu 17th Nov 2016
My Dad suffers with dementia and lives alone. He has developed a habit of turning his thermostat down because "the radiators are hot!!".
So to stop this from happening I wanted a cover to go over his thermostat. I did a search and your company products came up.
I think the service and product are great. I received messages informing me of my order status - always well received.
If I have one issue it's that the cover doesn't really suit the thermostat depth wise. In terms of height / width it is fine. You appear to supply spacers but not one for the cover I purchased. There isn't much in it to be honest- the internal depth needs to be another 5 or 10mm deep.So I am going to have to make a spacer of some sort.
Other than that I have been very impressed with your product range, and your level of service
Mark Vingoe
Thu 10th Nov 2016
1. What made you choose to buy these products from SSP? Internet search
2. What did you think of the service? Excellent
3. What did you think of the product? Seems good, not installed yet
4. Out of 5 (with 5 being great) how would you rate us? 5
Steve Hayhurst
Fri 12th Aug 2016
1. What made you choose to buy these products from SSP? Found on line when typing in what was required
2. What did you think of the service? Very Good
3. What did you think of the product? Very Good
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? Nothing at this present time.
Anne Jones
Sun 24th Jul 2016
1. What made you choose to buy these products from SSP? Searched for what I wanted off the internet
2. What did you think of the service? Excellent
3. What did you think of the product? Perfect for the job
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? I was extremely happy and pleased to receive your brochure
Helen Talbot
Thu 21st Jul 2016
1. What made you choose to buy these products from SSP? Previous product bought from SSP – Looking for replacement
2. What did you think of the service? Perfect! Item received next day
3. What did you think of the product? Just what I wanted. Fitted straight away
4. Out of 5 (with 5 being great) how would you rate us? 5
5. Overall, how do you feel we could improve as a business? From this experience you couldn’t
Peter Brennan
Fri 10th Jun 2016
1. What made you choose to buy these products from SSP? –
Recommendation from others
2. What did you think of the service? –
The service was excellent
3. What did you think of the product? –
Product is exactly what was required and good quality
4. Out of 5 (with 5 being great) how would you rate us? –
Rated 5*
5. Overall, how do you feel we could improve as a business? –
Overall improvement, continue to maintain providing the service already experienced
B. Kenningham
Wed 17th Feb 2016
What made you choose to buy these products from SSP? Our Downs Syndrome son was always adjusting our c/heating t/stat and I saw your advert’ after using Google.
What did you think of the service? Very good but P & P seemed too much.
What did you think of the product? Great, solved our problem much to the dismay of our son, I’m afraid you’re not his friend.
Do you think that having the option to pay through PayPal would be useful? I don’t use PayPal
Out of 5 (with 5 being great) how would you rate us? 4
Steve Hayhurst
Mon 15th Feb 2016
1.What made you choose to buy these products from SSP?First company on web we found that supplied items we required
2. What did you think of the service?I thought it was excellent
3. What did you think of the product? Unfortunately have not seen the product as it was delivered to site, on speaking to our engineer he said they were what was exactly required.
4. We are currently re-developing our website, what improvements (if any) would you like to see? None at this present time as items required found quite easily.
5. Do you think that having the option to pay through PayPal would be useful? Not an option for our selves
6. Out of 5 (with 5 being great) how would you rate us?5
Chris Fry
Sat 12th Dec 2015
Thanks for prompt delivery of safety sign.
Michael Vigars
Thu 3rd Dec 2015
1.What made you choose to buy these products from SSP? Found easily on your website.
2. What did you think of the service? Very good thankyou.
3. What did you think of the product? Excellent, did the job & fitted well.
4. Was the website easy enough to use?Yes, no problems.
5. Out of 5 (with 5 being great) how would you rate us? 5, thank you very much
John Chittock
Wed 18th Nov 2015
1.What made you choose to buy these products from SSP?
[JC] You were selling direct from UK. Most competitors needed to get from USA.
2. What did you think of the service?
[JC] Excellent
3. What did you think of the product?
[JC] I would have preferred a slightly stronger lock, this one looks like it might break if used too much
4. Was the website easy enough to use?
[JC] Yes
5. Out of 5 (with 5 being great) how would you rate us?
[JC] 5
Jason Holland
Thu 5th Nov 2015
1.What made you choose to buy these products from SSP? Quality and price
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. Was the website easy enough to use? Yes but my card payment wouldn’t go through so had to call up to complete transaction
5. Out of 5 (with 5 being great) how would you rate us? 5
Philippa Boyd
Mon 8th Jun 2015
Web site easy enough. Quick delivery
Phil Holman
Sun 29th Mar 2015
1-Service was very good, Product was well made and prefect for job in hand.
2-Web site was easy to use.
3-5 out of 5 will 100% use you again in future.
Andrew Robb
Fri 13th Feb 2015
Service and product are good. I will use SSP in the future
Gary Hardiker
Tue 27th Jan 2015
1. What did you think of the service? Service was excellent
2. What did you think of the product? Good quality product
3. Was the website easy enough to use? Easy to find exactly what I needed!
4. Out of 5 (with 5 being great) how would you rate us? 5 – will be looking to purchase other items from you in the future
Evelyn Reeve
Thu 22nd Jan 2015
Service: Found the service 5 out of 5. Really good got the package within the time stated.
Product: The products are really good. My mother has dementia and lives at home. However she switches of gas central heating and moves the gas control to off. Has taken over a year to find products such as this. Would recommend you share your products with Social Services and Alzheimer's societies as none of these knew of these products. It has certainly given us peace of mind that my mum cannot switch off the heating now. We needed a locking device to go over power supply and plug socket however you did not have 1 single locking product that covered both. So we purchased a plug socket and the larger key lock. It was a tight fit and we needed to move the gas timer controls to fit both. It would have been better to get 1 cover. Something to consider with your supplier.
Website: Yes found it easy to use
Overall: 5 out of 5
Kathryn White
Mon 13th May 2013
Good product, next day delivery.