Denise Beasley
Fri 1st Mar 2024
4. Would you recommend us?
Exceeded our expectations, thank you.
Tony Colwill
Thu 29th Feb 2024
4. Would you recommend us?
good service items arrived in good time
Glynis Cook
Thu 14th Dec 2023
4. Would you recommend us?
I spoke to Peter regarding delivery. He was very helpful and advised when my order would arrive. Excellent customer service. Product as described.
Michele Aaen
Fri 13th Oct 2023
4. Would you recommend us?
There was a delay in our order being processed however it was resolved very quickly and we received our products the following day. Excellent customer service thankyou.
Mr Block
Thu 14th Sep 2023
4. Would you recommend us?
Very happy with the service from start to the finished product.
walter winning
Thu 29th Jun 2023
4. Would you recommend us?
No problems with product or delivery great all round
Nikki
Mon 14th Mar 2022
4. Would you recommend us?
There was issues with the delivery , they said they couldn’t find the nursery . Your customer service was great and they contacted the delivery company to deliver it correctly
A Oram
Thu 7th Oct 2021
4. Would you recommend us?
Great fast and efficient service
A Bozorgy
Fri 18th Sep 2020
1.What made you choose to buy these products from SSP? Found you on google search, your price look reasonable, I found the parts I wanted.
2.What did you think of the product? It’s doing the job.
3.What did we get right? Almost everything, price, quality delivery
4.What could we improve? Set up an account for us
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Can’t remember the name, but the person who processed my order was nice and helpful.
Beatriz
Mon 23rd Dec 2019
1.What made you choose to buy these products from SSP? A client of ours recommended us your product
2.What did you think of the product? It seems good quality product
3.What did we get right? We receive it in 24 hours.
4.What could we improve? In expediting the delivery of the pro forma invoice
Sam
Fri 10th May 2019
1.What made you choose to buy these products from SSP? Good website & customer service when I called in
2.What did you think of the product? Very good product, although the paint finish looked a little thin (big sign though)
3.What did we get right? Delivery when said
4.What could we improve? Courier’s treatment of products!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? All the office staff were very receptive & friendly when I called
4.5, just the damaged packaging by the courier. Thank you for sorting out the damaged goods so promptly as well. Have a good weekend
Debbie F
Fri 10th May 2019
We have recently purchased a few products from yourselves and have been very pleased with the goods. We searched on the internet for specific items, and your website was informative and you supplied exactly what we needed and in time.
One of the items we recently purchased (Steel Heavy Duty FireBeam Co. Beam Head Protector C9861) was required quite urgently and after a phone call to yourselves (not sure who I spoke to) the items were despatched overnight for us, even though originally the delivery date was a few days.
Jack E
Thu 18th Apr 2019
1.What made you choose to buy these products from SSP? Liked the product.
2.What did you think of the product? Excellent
4.What could we improve? Not3.What did we get right? The whole process was faultless and excellent customer service and delivery was very good.hing as yet
Finally, out of 5 what would you rate us? 5
David D
Mon 25th Feb 2019
The products ordered were just what we needed, easily found on your website with seamless processing and delivery included.
Thank you
Kevin T
Fri 15th Feb 2019
1.What made you choose to buy these products from SSP? My Engineer sourced them via Google Search.
2.What did you think of the product? Great, but they were only secure machine screws!
3.What did we get right? Everything.
4.What could we improve? Nothing as yet.
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Yes I spoke with one guy (don’t 4recall the name) re delivery and he told me it will be with us in 20 Mins an we had in 10!!
Finally, out of 5 what would you rate us? At this time 5
Charles B.
Thu 30th Aug 2018
Thank you for the delivery and the all the signs are perfect we will be using you again in the near future 5 out of 5
Fiona H.
Wed 9th May 2018
1.What made you choose to buy these products from SSP? – found your company after searching on-line
2.What did you think of the product? – great product, just what we needed
3.What did we get right? – great service, speedy delivery, great item
4.What could we improve? – nothing!
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? – carried out all our business with you via your website. No problems.
Finally, out of 5 what would you rate us? - 5
Dave K.
Tue 17th Apr 2018
1.What made you choose to buy these products from SSP? Looked ideal for duty on internet search.
2.What did you think of the product? Excellent our for duty
3.What did we get right? Everything
4.What could we improve? Nothing
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Mike
Richard Levy
Wed 28th Mar 2018
Outstanding customer service – thanks to all the SSP team.
Parul Sood
Tue 13th Mar 2018
1.What made you choose to buy these products from SSP? Looked online, seemed reasonable price
2.What did you think of the product? What we need
3.What did we get right? Quick delivery/response
4.What could we improve?
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? Ordered online so N/A
Finally, out of 5 what would you rate us? 5
Brian
Mon 22nd Jan 2018
Product:
1.What made you choose to buy these products from SSP? wide choice of sizes
2.What did you think of the product? fit for purpose
Service:
3.What did we get right? fast service
4.What could we improve? n/a
5. Is there anybody that you have dealt with that deserves a special mention in our team meeting? n/a
Michelle Thomas
Fri 22nd Sep 2017
1. What made you choose to buy these products from SSP? Value for money
2. What did you think of the service? Excellent
3. What did you think of the product? Really good simple to use but covers all aspects required
4. If it’s not a stupid question, what did you use this product for? (sorry, we just want to understand the needs of our customers better) Permits to work at height
5. Out of 5 (with 5 being great) how would you rate us? 5
Nicola Pearson
Mon 16th May 2016
1.What made you choose to buy these products from SSP? – A cover was required for an emergency door release button
2. What did you think of the service? – Service was very quick and professional
3. What did you think of the product? - Excellent
4. We are currently re-developing our website, what improvements (if any) would you like to see? – I thought the website was easy enough to use at this present moment in time
5. Do you think that having the option to pay through PayPal would be useful? – Not really
6. Out of 5 (with 5 being great) how would you rate us? – 5 No problems, swift delivery & great Customer Service
Robert Bowen
Thu 3rd Mar 2016
My company has just introduced a permits to work system as part of our Safe Systems of Work review for contractors. I was looking around for a supplier and found your website. We may order more types or quantities depending on how good/suitable we think the permits are.
Doug Hemmings
Thu 18th Feb 2016
Fast and efficient service. Thankyou.
Phillip Chick
Fri 12th Feb 2016
1.What made you choose to buy these products from SSP? Price, quality of the product + level of service from Alistair.
2. What did you think of the service? Very good, proffessional and easy to deal with.
3. What did you think of the product? Very good and better than other products I’d been looking at.
4. Was the website easy enough to use? Very easy.
5. Out of 5 (with 5 being great) how would you rate us? 5
Linda O'Neill
Fri 22nd Jan 2016
1.What made you choose to buy these products from SSP? Used Google to search for product purchased and found your website informative.
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. Was the website easy enough to use? Yes
5. Out of 5 (with 5 being great) how would you rate us? 5
Alan Henderson
Wed 6th Jan 2016
1.What made you choose to buy these products from SSP? Needed the product and saw it on line, your site was good
2. What did you think of the service? No complaints.
3. What did you think of the product? Excellent
4. Was the website easy enough to use? Yes vey
5. Out of 5 (with 5 being great) how would you rate us? 4 because of postage cost
Vikki Campbell
Thu 5th Nov 2015
With regards to the website and delivery, it was easy and quick which helps me in supporting our Engineers who require these items on site quickly, so many thanks,
Joe Parkinson
Fri 3rd Jul 2015
1.What made you choose to buy these products from SSP?Minor collision in our underground car park
2. What did you think of the service? Excellent
3. What did you think of the product? Excellent
4. Was the website easy enough to use? YES
5. Out of 5 (with 5 being great) how would you rate us? 5
Nick Underwood
Fri 8th May 2015
All extremely good thanks
MICK CANTRILL
Fri 10th Apr 2015
1. What did you think of the service? Excellent
2. What did you think of the product? Just what we wanted
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Paul Sharpe
Tue 3rd Feb 2015
1. What did you think of the service? Excellent
2. What did you think of the product? Excellent
3. Was the website easy enough to use? Yes
4. Out of 5 (with 5 being great) how would you rate us? 5
Conrad Galvin
Mon 27th Oct 2014
Service: Very Good
Product: Superb - in fact I will be making further orders very soon
Website: Ok, but as I did not understand all the technical bits it made it harder to decide which product to use
Rating out of 5: 4+
Troy Pilkie Rodgers
Fri 21st Feb 2014
The service very friendly and were happy to ask questions about the product.
The product is exactly what we wanted and is doing the job required.
Keep up the good work!
Peter Isaacs
Mon 12th Nov 2012
The website was easily found using Google. Your site is well designed and locating the appropriate fasteners was straightforward.