Browse
Search
My Account
 
 

Excellent

2,590
customers have written
a review

Recent reviews

Sally LEE Mon 4th Dec 2023

I fine the service and communication excellent nothing is ever to much trouble . The deliver service has been quick and i am updated if there has been a problem .

Rebecca Stone Mon 4th Dec 2023

Really positive experience buying from you.

Mark Sun 3rd Dec 2023

Always excellent service

Mr Barry P Bamber Fri 1st Dec 2023

See all reviews

Security News

Is the way your business handles visitors compliant with the new GDPR Data Protection laws?

Here we look at five paper-based visitor systems and ask which ones are compliant with the new GDPR legislation

Read More

Controlling rising heating costs with Thermostat covers and radiator valve locks

With rising energy costs not only effecting us at home, but in our businesses too, it is important now more than ever to manage our energy usage efficiently and cut waste.

Read More

Make False Fire Alarms a Thing of the Past

Repeated false alarms can cause many problems, whether it be loss of earnings, revenue or just loss of staff and pupil focus. They can put emergency responders and the public at greater risk attending a non emergency and even cause complacency and risk fatigue with staff, pupils and members of the public, meaning that they are less likely to respond in a real emergency situation.

Read More

Safety News

Fire Action Notices: What is the best way of effectively conveying your fire evacuation procedures?

Whether the message is a fire safety one or a general safety message, the problems facing sign makers are the same: what is the best way of conveying essential safety instructions - through pictures or words?

Read More

At last, a home fire extinguisher that does not need to be serviced

The background on SSP's new multi-purpose domestic fire extinguisher

Read More

What exactly is the right height to position a custom-made aluminium sign or road sign?

A cautionary tale for anyone installing speed control signs or directional signs

Read More

Sally LEE
I fine the service and communication excellent nothing is ever to much trouble . The deliver service has been quick and i am updated if there has been a problem .
Rebecca Stone
Really positive experience buying from you.
Mark
Always excellent service
Mr Barry P Bamber
Service:
Product:
Delivery:
John Orchard
All good! Easy ordering using the chat for clarification and quick delivery. Product looks good though is not fixed yet. Its quality will be tested by the forthcoming British winter!
Nigel Bulmer
Great service, the product was proving difficult to find anywhere else, but found on SSP website and does the job perfectly, very reasonably priced with a quick delivery, hence have now placed a couple of orders, would recommend to anyone
AK
Wrong address given on postage label.
KG
My anti-rotational post clips didn't come with any bolts like my last order did and the picture shows. The nuts and washers were there but no bolts. Have bought some bit will contact you if they don't fit.
Laura
Service:
Product:
Delivery:
S Jackson
Service:
Product:
Delivery:

Over 15,000 Security, Safety & Sign Products available from stock

SSP Direct are well established and trusted suppliers to schools, hospitals, local authorities, private companies and domestic customers.  By putting the customer right at the heart of everything we do, we are proud to say that we have already sold to well over 100,000 happy customers.

Excellent
10 Customers have written a review

Although the origins of our business date back to 1999, SSP Direct as many know it today began to take shape in 2007. In this year, we took our first tentative steps into online selling.  Since that time, we have developed a range of 15,000 products, based around our three key areas of expertise - Security, Safety and signs.

Security

In last decade SSP Direct has become a major player in the production of paper-based visitor books and tear out visitor pass systems. With a high number of repeat customers, our systems are designed to help people track visitors around their building without falling foul of the ever changing Data Protection laws.  We also give our customers the ability to personalise their own visitors passes in any way they wish.

Another cornerstone of SSP's offering is our range of protective covers and protective cages, which provide a great way of preventing damage to valuable safety and security equipment. This range includes fire alarm call point covers, CCTV cages, fluorescent light protective cages and AED cabinets.  We also offer thermostat covers to prevent tampering of heating/air conditioning controls.

SSP is also now recognised as the UK's leading provider of security screws online. Our range of Tamper proof screws include everything from Clutch head screws (One way screws) to 6 lobe pin torx screws (high torque anti tamper screws). In addition to tamper proof bolts, we also do security nuts, like Kinmar removable nuts, Kinmar permanent nuts and shear nuts

To complement the above range, we provide security screw tools, like security screwdriver bits (eg Pig nose tool) and our new Clutch head removal tool.

Finally, in the section of security, the business simply would not exist today if we had not started selling access control and keyless lock products back in 1999. Whilst our first product was the then market leading KeySOLVE system, we have since gone on to add numerous other products for both the casual DIYer/homeowener and components for use by trained, security professionals and electricians. These products include magnetic locks, keypad door entry systems, press to exit buttons and power supply units.

Safety

Right since the launch of our first website, safety signs has always been a major part of our offering. Our range of 7,000 signs covers everything from the standard signs like fire exit, CCTV signs, no parking signs and no ball games signs through to the less common wet paint signs, men at work signs and hazchem plates. We also have the facility to make custom made signs.

Building on from this, we have also developed an ever growing range of reflective road safety signs, offering both temporary road works signs through to TSRGD compliant, CE mark permanent road signs.

To help our customers ensure safety around their workplace, we have also developed a line of permits to work. Building on from this, where businesses need them, we can also produce personalised and bespoke self-duplicating permits.

One of the unique offerings of SSP is our exclusive range of foam impact protection products. Designed to offer both body and, in particular, head protection, these metre lengths of yellow and black hazard foam can also be used for wall protection, RSJ Protection, UBS protection and general bump protection.

We also have a range of anti-slip tape, to help safeguard people at home and work from slipping. As well as photoluminescent anti slip tape, we also stock conformable anti slip tapes to be used on checker-plates, anti slip mats and bolt down anti-slip stair nosing and plates used primarily for decking.

Our Values

Today, although 99% of what we do is promoted online, we remain the same bricks and mortar business we have always been - continuing to place the customer right at the heart of everything we do.

A few years ago, we were asked to write down our core values. What we really stand for. In many ways, the following is a set of rules by which we make decisions on a daily basis. It is also a set of guidelines we apply when we look to recruit a new member of our team. These values are as follows:

Honesty

Being honest and transparent with our customers. On the rare occasion that something goes wrong, our only course of action should always be to tell the truth. We should seek to say it how it is, without putting a more palatable spin on it. In the long run, this will gain the respect of our customers.

Urgency

If we are to continue to grow and enjoy repeat custom, every day we should try to excel. Whether it’s developing new products, chasing up lost parcels, emailing paperwork, paying our suppliers, refunding our customers, improving our website or anything else,  we should always strive to do it today, not tomorrow. At courrier cut off times you will see both directors on the shop floor doing whatever it takes to make sure our orders are fulfilled.

Empathetic

Every time we make a decision, we should ask ourselves – is that how we would like to be treated ourselves? Whether we are talking to our customers, suppliers, accountants, web designers, or whomever, the thought process should be the same.

Strive

Whilst we will always attempt to give the best possible service, we should never say we can do something we know we may fail in living up to. Moreover, if we get an opportunity to exceed expectations, we should grasp it with both hands. For example, if we get an order that is well after the promoted cut-off but the courier has been delayed, we should do everything in our power dispatch that product. If anything, we should look to under promise and over deliver; never the other way round!   

Giving Back

Go out of our way to give more. We are not a multinational employing thousands of people. We can make up our own rules. As owners and employers, we should do nice things that staff may not expect. Likewise, as a business, we should also go the extra mile in looking after customers and suppliers alike. If anything, we should give them more than they were expecting.

We should also give back. When business is good and money is available, we should give to local causes and charities that we are passionate about.