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Although the origins of our business date back to 1999, SSP Direct as many know it today began to take shape in 2007. In this year, we took our first tentative steps into online selling.  Since that time, we have developed a range of 15,000 products, based around our three key areas of expertise - Security, Safety and signs.

Security

In last decade SSP Direct has become a major player in the production of paper-based visitor books and tear out visitor pass systems. With a high number of repeat customers, our systems are designed to help people track visitors around their building without falling foul of the ever changing Data Protection laws.  We also give our customers the ability to personalise their own visitors passes in any way they wish.

Another cornerstone of SSP's offering is our range of protective covers and protective cages, which provide a great way of preventing damage to valuable safety and security equipment. This range includes fire alarm call point covers, CCTV cages, fluorescent light protective cages and AED cabinets.  We also offer thermostat covers to prevent tampering of heating/air conditioning controls.

SSP is also now recognised as the UK's leading provider of security screws online. Our range of Tamper proof screws include everything from Clutch head screws (One way screws) to 6 lobe pin torx screws (high torque anti tamper screws). In addition to tamper proof bolts, we also do security nuts, like Kinmar removable nuts, Kinmar permanent nuts and shear nuts. 

To complement the above range, we provide security screw tools, like security screwdriver bits (eg Pig nose tool) and our new Clutch head removal tool.

Finally, in the section of security, the business simply would not exist today if we had not started selling access control and keyless lock products back in 1999. Whilst our first product was the then market leading KeySOLVE system, we have since gone on to add numerous other products for both the casual DIYer/homeowener and components for use by trained, security professionals and electricians. These products include magnetic locks, keypad door entry systems, press to exit buttons and power supply units.

Safety

Right since the launch of our first website, safety signs has always been a major part of our offering. Our range of 7,000 signs covers everything from the standard signs like fire exit, CCTV signs, no parking signs and no ball games signs through to the less common wet paint signs, men at work signs and hazchem plates. We also have the facility to make custom made signs.

Building on from this, we have also developed an ever growing range of reflective road safety signs, offering both temporary road works signs through to TSRGD compliant, CE mark permanent road signs.

To help our customers ensure safety around their workplace, we have also developed a line of permits to work. Building on from this, where businesses need them, we can also produce personalised and bespoke self-duplicating permits.

One of the unique offerings of SSP is our exclusive range of foam impact protection products. Designed to offer both body and, in particular, head protection, these metre lengths of yellow and black hazard foam can also be used for wall protection, RSJ Protection, UBS protection and general bump protection.

We also have a range of anti-slip tape, to help safeguard people at home and work from slipping. As well as photoluminescent anti slip tape, we also stock conformable anti slip tapes to be used on checker-plates, anti slip mats and bolt down anti-slip stair nosing and plates used primarily for decking.

Our Values

Today, although 99% of what we do is promoted online, we remain the same bricks and mortar business we have always been - continuing to place the customer right at the heart of everything we do.

A few years ago, we were asked to write down our core values. What we really stand for. In many ways, the following is a set of rules by which we make decisions on a daily basis. It is also a set of guidelines we apply when we look to recruit a new member of our team. These values are as follows:

Honesty

Being honest and transparent with our customers. On the rare occasion that something goes wrong, our only course of action should always be to tell the truth. We should seek to say it how it is, without putting a more palatable spin on it. In the long run, this will gain the respect of our customers.

Urgency

If we are to continue to grow and enjoy repeat custom, every day we should try to excel. Whether it’s developing new products, chasing up lost parcels, emailing paperwork, paying our suppliers, refunding our customers, improving our website or anything else,  we should always strive to do it today, not tomorrow. At courrier cut off times you will see both directors on the shop floor doing whatever it takes to make sure our orders are fulfilled.

Empathetic

Every time we make a decision, we should ask ourselves – is that how we would like to be treated ourselves? Whether we are talking to our customers, suppliers, accountants, web designers, or whomever, the thought process should be the same.

Strive

Whilst we will always attempt to give the best possible service, we should never say we can do something we know we may fail in living up to. Moreover, if we get an opportunity to exceed expectations, we should grasp it with both hands. For example, if we get an order that is well after the promoted cut-off but the courier has been delayed, we should do everything in our power dispatch that product. If anything, we should look to under promise and over deliver; never the other way round!   

Giving Back

Go out of our way to give more. We are not a multinational employing thousands of people. We can make up our own rules. As owners and employers, we should do nice things that staff may not expect. Likewise, as a business, we should also go the extra mile in looking after customers and suppliers alike. If anything, we should give them more than they were expecting.

We should also give back. When business is good and money is available, we should give to local causes and charities that we are passionate about.